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Fortinet FortiMail Cloud vs IRONSCALES comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
ROI from Fortinet FortiMail Cloud is hard to quantify, though enhanced security and decreased incidents indicate value satisfaction.
Sentiment score
5.6
Businesses find IRONSCALES offers significant ROI by saving time, reducing intervention, and enhancing cybersecurity with minimal licensing costs.
Return on investment in the time is difficult to quantify, however, the return on investment for us was achieved since we did not have similar incidents again in our environment.
Director at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
6.8
Fortinet FortiMail Cloud support is generally praised for its responsiveness and knowledge, despite some concerns about occasional delays.
Sentiment score
7.4
IRONSCALES customer service is praised for responsiveness, knowledgeable staff, and high satisfaction, despite minor delays.
I would rate the technical support from Fortinet as ten out of ten.
Senior Network and Security Engineer at Symbol Technologies PLC
I didn't receive a root cause analysis, not even a single time, for any issues.
Senior Network Security Engineer at Vibs
The customer service and technical support from Fortinet could improve.
Owner at wct it-solutions GmbH
Customer support for IRONSCALES is outstanding.
Email Security Analyst at a computer software company with 51-200 employees
I would rate their technical support as very good, as they respond promptly when my team opens a ticket.
Systems Engineer at a tech services company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.6
Fortinet FortiMail Cloud offers scalable user expansion, though experiences vary due to subscription and deployment choices impacting flexibility.
Sentiment score
6.6
IRONSCALES offers seamless scalability, easy integration, and cloud-based flexibility, supporting growing businesses without performance issues or maintenance burdens.
It is highly scalable, so I can give it a ten out of ten on that.
Director at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
7.0
Fortinet FortiMail Cloud is highly stable with minimal downtime, consistently reliable performance, and high user satisfaction ratings.
Sentiment score
8.4
IRONSCALES is praised for its stability, reliability, minimal downtime, and improved performance, enhancing operational workflows for users.
I would give it a high stability rating of nine out of ten.
Director at a tech services company with 11-50 employees
 

Room For Improvement

Fortinet FortiMail Cloud requires improved filtering, encryption, UI simplicity, and competitive pricing, while lacking sorting, archiving, and AI features.
IRONSCALES needs better Google Suite integration, intuitive UI, enhanced features, multilingual support, and improved email detection accuracy.
In Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
Senior Network Security Engineer at Vibs
If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint.
Director at a tech services company with 11-50 employees
It would be beneficial to enhance flexibility for better adaptation to various customer environments.
Owner at wct it-solutions GmbH
If there were clickable drill downs on specific users or specific correspondence to relate them to certain types of mails, that would be beneficial.
Email Security Analyst at a computer software company with 51-200 employees
Having a more user-friendly UI would make it easier to identify features and options when using the tool.
SOC LEAD at a tech vendor with 10,001+ employees
Though this isn't problematic for our users, the content could be updated more frequently.
Systems Engineer at a tech services company with 10,001+ employees
 

Setup Cost

Fortinet FortiMail Cloud offers competitive subscription pricing, with annual licenses around $4,000, varying by organizational needs.
IRONSCALES offers valuable email security with high pricing, involving annual licensing and fees, considered worthwhile for phishing prevention.
Cost-wise, it's a bit expensive, but it's totally worth it.
Senior Network Security Engineer at Vibs
The pricing for Fortinet FortiMail Cloud seems a bit high, although it is considered acceptable for the product's value.
Owner at wct it-solutions GmbH
The price is relatively expensive.
Senior Network and Security Engineer at Symbol Technologies PLC
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
Systems Engineer at a tech services company with 10,001+ employees
 

Valuable Features

Fortinet FortiMail Cloud offers robust email protection with advanced threat detection, seamless integration, and comprehensive management features.
IRONSCALES enhances email security with AI detection, Microsoft 365 integration, user-friendly features, and mobile app incident management.
FortiMail's integration with other Fortinet solutions enhances the security part of the organization.
Cyber Security Engineer at a financial services firm with 501-1,000 employees
Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization.
Consultant for the Chairman at Financial Literacy Knowledge Hub
One of the most beautiful benefits is its integration, as it can seamlessly integrate with any third-party email servers.
Senior Network and Security Engineer at Symbol Technologies PLC
IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
Email Security Analyst at a computer software company with 51-200 employees
The best features of IRONSCALES are that most alerts are validated through AI, which reduces the fatigue of alerts that need to be worked on by the team handling the alerts investigation part.
SOC LEAD at a tech vendor with 10,001+ employees
IRONSCALES excels at analyzing the intention, not just the content itself, but the sender's attempt to gain user attention.
Systems Engineer at a tech services company with 10,001+ employees
 

Categories and Ranking

Fortinet FortiMail Cloud
Ranking in Secure Email Gateway (SEG)
8th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (5th)
IRONSCALES
Ranking in Secure Email Gateway (SEG)
5th
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
Email Security (14th), Advanced Threat Protection (ATP) (16th)
 

Mindshare comparison

As of January 2026, in the Secure Email Gateway (SEG) category, the mindshare of Fortinet FortiMail Cloud is 4.6%, up from 3.6% compared to the previous year. The mindshare of IRONSCALES is 4.9%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
IRONSCALES4.9%
Fortinet FortiMail Cloud4.6%
Other90.5%
Secure Email Gateway (SEG)
 

Featured Reviews

HR
Senior Network Security Engineer at Vibs
Provides solid functionality and allows room for enhancing content management and support services
They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tasks which we have to complete individually. We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files. We can make the format, but we cannot import the file into Fortinet FortiMail Cloud. Additionally, in Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
reviewer2770017 - PeerSpot reviewer
Email Security Analyst at a computer software company with 51-200 employees
Has improved threat analysis by providing clear email correspondence history and reporting tools
The best features IRONSCALES offers are the investigation tabs, headers, and correspondence history, which stand out the most for me. The investigation tabs are valuable for my work because reporting goes a long way in terms of playbooks and having a full investigation. The investigation tab knows exactly how to put the information in a way that makes it very easy for reports to get done fast. Security awareness training is a big part of IRONSCALES. The platform offers a broad spectrum in terms of what campaigns can be run for security awareness for users as well as reporting back on how users interact with their mails and understanding where the vulnerabilities lie. IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
University
8%
Financial Services Firm
7%
Healthcare Company
6%
Computer Software Company
18%
Manufacturing Company
8%
Construction Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
What do you like most about IRONSCALES?
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through.
What is your experience regarding pricing and costs for IRONSCALES?
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
What needs improvement with IRONSCALES?
I would really prefer to drill down more on correspondence history. It provides detailed background information to actually understand what's going on. If there were clickable drill downs on specif...
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp
Find out what your peers are saying about Fortinet FortiMail Cloud vs. IRONSCALES and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.