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Fortinet FortiMail Cloud vs IRONSCALES comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
ROI from Fortinet FortiMail Cloud is hard to quantify, though enhanced security and decreased incidents indicate value satisfaction.
Sentiment score
6.9
Implementing IRONSCALES led to cost savings, improved cybersecurity, and enhanced security awareness with immediate efficiency and threat detection benefits.
Return on investment in the time is difficult to quantify, however, the return on investment for us was achieved since we did not have similar incidents again in our environment.
 

Customer Service

Sentiment score
6.8
Fortinet FortiMail Cloud support is generally praised for its responsiveness and knowledge, despite some concerns about occasional delays.
Sentiment score
8.0
IRONSCALES and its third-party resellers are praised for their quick, efficient issue resolution, excellent support, and high customer ratings.
I would rate the technical support from Fortinet as ten out of ten.
I didn't receive a root cause analysis, not even a single time, for any issues.
The customer service and technical support from Fortinet could improve.
I would rate their technical support as very good, as they respond promptly when my team opens a ticket.
 

Scalability Issues

Sentiment score
7.6
Fortinet FortiMail Cloud offers scalable user expansion, though experiences vary due to subscription and deployment choices impacting flexibility.
Sentiment score
7.6
IRONSCALES is cloud-based, easily scalable for up to thousands of users, integrates with Office 365, and requires minimal maintenance.
It is highly scalable, so I can give it a ten out of ten on that.
 

Stability Issues

Sentiment score
7.0
Fortinet FortiMail Cloud is highly stable with minimal downtime, consistently reliable performance, and high user satisfaction ratings.
Sentiment score
8.3
IRONSCALES is highly stable and reliable, featuring minimal downtime, easy maintenance, and consistent uptime, ensuring smooth performance.
I would give it a high stability rating of nine out of ten.
 

Room For Improvement

Fortinet FortiMail Cloud requires improved filtering, encryption, UI simplicity, and competitive pricing, while lacking sorting, archiving, and AI features.
IRONSCALES needs improved Google Suite integration, better UI, enhanced training and reporting, refined algorithms, and more comprehensive feature bundling.
In Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint.
It would be beneficial to enhance flexibility for better adaptation to various customer environments.
Though this isn't problematic for our users, the content could be updated more frequently.
 

Setup Cost

Fortinet FortiMail Cloud offers competitive subscription pricing, with annual licenses around $4,000, varying by organizational needs.
IRONSCALES pricing is considered high but cost-effective and valuable, offering significant security benefits and savings for varying budgets.
Cost-wise, it's a bit expensive, but it's totally worth it.
The pricing for Fortinet FortiMail Cloud seems a bit high, although it is considered acceptable for the product's value.
The price is relatively expensive.
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
 

Valuable Features

Fortinet FortiMail Cloud offers robust email protection with advanced threat detection, seamless integration, and comprehensive management features.
IRONSCALES offers scalable AI-driven phishing detection, automated response, and integration with Microsoft 365, enhancing email security and user experience.
FortiMail's integration with other Fortinet solutions enhances the security part of the organization.
Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization.
One of the most beautiful benefits is its integration, as it can seamlessly integrate with any third-party email servers.
IRONSCALES excels at analyzing the intention, not just the content itself, but the sender's attempt to gain user attention.
 

Categories and Ranking

Fortinet FortiMail Cloud
Ranking in Secure Email Gateway (SEG)
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (4th)
IRONSCALES
Ranking in Secure Email Gateway (SEG)
7th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
Email Security (17th), Advanced Threat Protection (ATP) (18th)
 

Mindshare comparison

As of October 2025, in the Secure Email Gateway (SEG) category, the mindshare of Fortinet FortiMail Cloud is 4.5%, up from 2.5% compared to the previous year. The mindshare of IRONSCALES is 4.0%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiMail Cloud4.5%
IRONSCALES4.0%
Other91.5%
Secure Email Gateway (SEG)
 

Featured Reviews

Pravin Mandlik - PeerSpot reviewer
Provides enhanced email security with potential agent compatibility issues
There are definitely features that Fortinet should work on. I'm not the right person to implement those features. For a portable cloud solution, a customer has more affinity towards a solution where endpoint security is already in place. In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor. If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint. From that perspective, Fortinet policies add an extra load to the endpoint. Maybe other solutions have an advantage when it comes to Fortinet.
Hemeshen Govender - PeerSpot reviewer
Applies AI automation to clearly identify and stop a lot of phishing emails
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through. The solution improved our response to phishing attempts. IRONSCALES has a virtual assistant and some AI intelligence that's applied to it. That was the main differentiator between IRONSCALES and Microsoft. The solution's AI automation clearly identifies phishing emails and gives you an overall indication of why it found the mail to be malicious. It does the whole analysis for you to see why the email was deemed a phishing email. The solution's response time is better than that of our previous tool. The solution's user interface is pretty straightforward and user-friendly.
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Top Industries

By visitors reading reviews
Computer Software Company
9%
University
7%
Financial Services Firm
7%
Non Profit
6%
Computer Software Company
17%
Manufacturing Company
7%
Healthcare Company
5%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

What do you like most about Fortinet FortiMail Cloud?
Content disarming and analysis are essential features in our email security setup
What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What do you like most about IRONSCALES?
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through.
What is your experience regarding pricing and costs for IRONSCALES?
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
What needs improvement with IRONSCALES?
There are areas that could be improved with this product. Regarding the Spanish language awareness training, while they are producing good content, it appears to be initially produced in English an...
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp
Find out what your peers are saying about Fortinet FortiMail Cloud vs. IRONSCALES and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.