

Fortinet FortiMail Cloud and Mimecast Advanced Email Security compete in the email security category. Fortinet FortiMail Cloud seems to have the upper hand with its integration within Fortinet's security ecosystem and competitive pricing, while Mimecast is appreciated for its extensive feature set despite higher costs.
Features: Fortinet FortiMail Cloud offers advanced threat protection, content disarming, and email encryption with robust filters and sandboxing. Mimecast Advanced Email Security provides strong anti-spam capabilities, URL protection, and seamless integration with Microsoft 365.
Room for Improvement: Fortinet FortiMail Cloud could enhance AI features, logging capabilities, and simplify configuration. Mimecast Advanced Email Security requires more responsive customer support, simpler administrative tasks management, and a streamlined interface.
Ease of Deployment and Customer Service: Both Fortinet FortiMail Cloud and Mimecast Advanced Email Security offer versatile deployment options, including public and hybrid clouds. Fortinet is notable for reliable 24/7 support and issue resolution, whereas Mimecast needs to improve support response times.
Pricing and ROI: Fortinet FortiMail Cloud is priced competitively with flexible licensing, though ROI is hard to quantify. Mimecast Advanced Email Security generally has higher costs with a per-user licensing model. Despite this, Mimecast's functionalities justify the investment for some users.
Return on investment in the time is difficult to quantify, however, the return on investment for us was achieved since we did not have similar incidents again in our environment.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
The ROI which companies see should be able to justify buying Mimecast Advanced Email Security.
As far as Fortinet secure support, I will rate them nine out of ten.
I would rate the technical support from Fortinet as ten out of ten.
Fortinet's support is really good.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
The customer support for Mimecast Advanced Email Security is excellent.
We instantly get customer support from Mimecast Advanced Email Security whenever there is a requirement.
It is highly scalable, so I can give it a ten out of ten on that.
It handles email flow very smoothly, and we never face any issues with email delivery as our organization grows or email volume increases.
If Mimecast Email Security introduces API solutions, it will dominate the market.
While our user base remains around 2,200, I believe it can adapt to much larger requirements as needed, based on discussions with others managing larger organizations.
I would give it a high stability rating of nine out of ten.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
The issues we did have were causing quite a lot of problems.
Mimecast Advanced Email Security is a good product and is very stable.
If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint.
It would be beneficial to enhance flexibility for better adaptation to various customer environments.
We can't import files into the Fortinet FortiMail Cloud sensors.
When you buy an XDR provider, they give you a complete holistic story around it, showing what has happened, which email somebody has clicked on, whether there have been any changes, and whether there is any network activity.
A lot of emails were missed despite being known samples.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
The price is relatively expensive.
The pricing for Fortinet FortiMail Cloud seems a bit high, although it is considered acceptable for the product's value.
Cost-wise, it's a bit expensive, but it's totally worth it.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Regarding the price, I think that in terms of similar products, it is pretty much in the same line, so I think it's reasonable.
Overall, my experience with pricing, setup costs, and licensing was smooth.
FortiMail's integration with other Fortinet solutions enhances the security part of the organization.
Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization.
The return on investment for us was achieved since we did not have similar incidents again in our environment.
There was a signature phishing scam on the internet, but Mimecast Advanced Email Security caught it before it came to fruition and instantly blocked that signature-based phishing scam.
It easily generates reports about the kinds of emails coming in weekly and classifies them into various categories, making it very helpful to analyze and ensure our email gateway remains safe and secure by updating all security patches.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
| Product | Mindshare (%) |
|---|---|
| Mimecast Advanced Email Security | 14.6% |
| Fortinet FortiMail Cloud | 3.9% |
| Other | 81.5% |

| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 8 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 12 |
| Large Enterprise | 20 |
Fortinet FortiMail Cloud offers advanced email security with advanced threat protection, encryption, antispam, antivirus, and email filtering. It integrates with Fortinet's ecosystem and external servers, providing stable performance for phishing, viruses, and spam detection.
Offering a comprehensive email security platform, Fortinet FortiMail Cloud enhances organizational defenses against common email threats. Its features include malware analysis, email ATP, sandboxing, quarantine management, content analysis, and impersonation detection, all managed from a central console. Ideal for diverse deployment environments, FortiMail Cloud's compatibility with Fortinet's security fabric provides seamless integration. Users appreciate its reliability and robust solutions for managing spam, viruses, and sensitive data across on-premises and cloud setups.
What features define Fortinet FortiMail Cloud?Fortinet FortiMail Cloud is implemented across industries for tasks like anti-spam filtering, malware protection, and credential checks, ensuring data security and effective threat management. It assists organizations in maintaining email integrity through comprehensive threat detection in diverse configurations.
Mimecast Email Security protects organizations against phishing, malware, business email compromise, and impersonation attacks, with detection built on 20 years of experience and over 1.3 billion emails inspected daily. It's available as a secure email gateway (MX-based) for full control over complex, multi-region environments, or via API integration with Microsoft 365, which deploys in hours with no MX changes. Administrators get a single console for policy management, monitoring external communications, and customizing configurations, and can pair it with Mimecast Cloud Archive for long-term email retention and compliance.
What key features should users explore?
What benefits can impact ROI?
Industries and use cases
Mimecast Email Security is used across industries, including healthcare and finance, to secure inbound and outbound communications and support compliance requirements. Enterprises use it as a gateway, an API-based layer on top of Microsoft 365, or both, depending on how much control versus deployment speed they need.
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