We primarily use these wireless access points in our corporate warehouses.
We've got people using their phones and laptops to do things such as presentations. There are also production-oriented activities, where we use handheld devices for scanning. These are warehouse-type activities.
The most valuable feature is the cloud-managed aspect.
Technical support is an area that needs to be improved.
The initial setup could be easier.
I have been working with ExtremeWireless since they were Brocade VCS. We worked with Brocade for several years and then got rid of those products, opting for ExtremeWireless approximately four years ago.
Stability-wise, so far so good. Overall, it hasn't been bad at all. I can't say that it's been horrible.
With respect to scalability, this product is good. It's on par with the competitors. We have several hundred users.
The ExtremeWireless technical support is mediocre.
I would rate the technical support a four out of ten.
This product was in place when I joined the company.
The initial setup is not as easy as it could be but it's not that bad.
The length of time for deployment depends on the number of access points that are being installed. In our case, it wasn't too bad.
As this is a cloud-based solution, maintenance is done by the vendor. The maintenance required on our end is fairly low.
This product is not too expensive but not inexpensive, either. It is on par with everybody else. The cost varies depending on the number of access points that you have.
We pay approximately $30,000 per year.
In summary, this is not a product that I recommend. Rather, I would suggest that people implement Cisco instead.
With Cisco, you get a true enterprise-class, best-in-breed solution. The Cisco support is top-notch, and the Cisco community is unlike anything else. Cisco's website is intuitive, they communicate rather effectively, whereas, Extreme is a smaller company and their website is not intuitive.
The cloud-managed portal changes, it seems like on a whim, without communication. One month it might be that you find something like a configuration item here, and then the next month it's hidden somewhere else. Whereas, Cisco is much more streamlined, much more communicative, and much more intuitive to use.
I would rate this solution a four out of ten.