ExtremeWireless Reviews

ExtremeWireless is deployed in our staff quarters. It's a small building with three floors, and we have deployed eight ExtremeWireless access points. It is an appropriate solution for the moderate bandwidth needs in the staff quarters. However, we don't use ExtremeWireless for heavy video streaming and other activities that require high bandwidth. 

It is really hard to find locks or shed events in the controller, which makes troubleshooting difficult. When there are some issues, we need another login license to analyze this log. The controller has no log-based features.

ExtremeWireless provides us with enterprise-level authentication methods at an excellent cost. It supports all the latest authentication methods. Another advantage is the built-in DHCP server. We don't need third-party DHCP servers to get the IPF.

I have been using ExtremeWireless for about eight years.

ExtremeWireless is stable. 

ExtremeWireless isn't scalable. It's good for a medium-sized deployment. 

ExtremeWireless support isn't very good. 

We used Ubiquiti and Fortinet before. ExtremeWireless has some of the same issues as Ubiquity. We are looking for a better access point with more penetrating power indoors. Extreme is somewhat better.

Setting up ExtremeWireless is easy, and we can do it without any vendor help in less than a day. After deployment, we require three network engineers to manage and maintain the solution. 

ExtremeWireless isn't budget-friendly. The hardware costs around 20,000 Indian rupees. We're still using an older controller, so it doesn't require a license, unlike the newest versions of the ExtremeWireless controller.

We handle installations for Abil Academy in Saudi Arabia, including configuration services. Additionally, we have a major customer in the western province, specifically in Jeddah, where we implemented ExtremeWireless solutions.

The customer was satisfied with the wireless implementation. They didn't report any issues or open any cases regarding ExtremeWireless. I recall meeting with the ExtremeWireless team and watching a demo of their solutions. They demonstrated a cloud-based software that allows monitoring of wireless access points, including tracking the number of devices connected, traffic distribution by location, and overall network performance. I experienced this three years ago. Since then, we completed our implementation and haven't conducted any new activities related to it.

The cloud-based solution allows for easy management and monitoring of traffic and congestion. It also lets you check the status of access points and offers plug-and-play functionality, making it simple to configure remotely. This remote management capability adds significant value to ExtremeWireless.

Many companies prefer Aruba over ExtremeWireless, possibly due to Aruba's broader range of products or their thorough approach to understanding customer needs. Aruba offers a wider selection of products in wireless networking and security. It has a more limited range of solutions, which might influence customer preference.

I have been using ExtremeWireless as a partner since 2021.

It is suitable for small and medium enterprises.
I rate the solution’s scalability a seven out of ten.

We tried to get support, but they don’t offer 24/7 coverage. The response time was slower than expected, and support in the Middle East might be limited. I rate the support at around five out of ten.

Neutral

The initial setup of ExtremeWireless is easy.

As a standalone system, ExtremeWireless is easy to configure and manage. However, integrating it with other systems or solutions from different vendors can be challenging. In the past, we experienced difficulties integrating ExtremeWireless with other systems. 

It is cheaper.

Overall, I rate the solution an eight out of ten.

We are a training company and supply wireless at venues for our customers and staff. It is used during meetings, trainings, and events. 

I think it's a good solution, it can scale and expand.

It's cloud-based and very easy to deploy. Just input serial numbers of the AP and you can easily connect to the PoE switch. You can configure many SID policies in the central method and deploy automatically to the AP. 

They should add more security. 

We have been using this solution for more than three years. 

The stability is great actually, I'd rate it an eight. 

Scalability is very easy and good. 

I think customer support is good. 

Positive

I used Aruba and Huawei Wireless but not on the same scale as our current needs. 

It doesn't take long. You just configure on the cloud and add a new AP with serial number when you install. It is not long at all, maybe a half day or one day. 

We did it ourselves, it was not complicated at all. 

It's not as expensive as some and is scalable to our needs. 

It is a subscription model, so it is maybe a bit pricey. Normally we have 200-300 users but sometimes up to 1,000.  Actually, I think it's good. In wireless, Cisco and Oracle are expensive tools.

We compare different solutions, the advantages and disadvantages. Maybe we can use Cisco Meraki or Cisco Wireless. We evaluate them because we know the solutions, the brands. We look at security, performance and scalability. The most important thing we look at is cost. Aruba is a no go for us.

I would rate this solution an eight out of ten. 

We are using the solution for large enterprises.

The cloud-based management system is valuable.

The product must be provided at a cheaper price.

I have been using the solution for ten years.

I rate the product’s stability a ten out of ten. We have so many access points, and there are rarely any failures.

The tool is very scalable. I rate the scalability a ten out of ten. I have different customers. Some customers have 100 users, while others have around 3000 to 4000 users. My customers are medium to enterprise-level businesses.

The technical support is very good. I rate support an eight or nine out of ten.

Positive

I rate the ease of setup an eight out of ten. The initial setup is more complex if we do not know the product. If we know it, it’s straightforward. The time taken for deployment depends on how large the deployment is. The configuration can be done in a couple of hours.

I rate the pricing a nine on a scale of one to ten, where one is cheap, and ten is expensive.

I am working with the cloud-based systems. If we want something that is really good and does not fail, we must use ExtremeWireless. Overall, I rate the solution an eight out of ten.

The product has a valuable Captive Portal or Guest Gateway Device solution.

ExtremeWireless's technical support services could be better. Additionally, using the troubleshooting feature for the cloud version is challenging.

We have been using ExtremeWireless for three years.

We encounter a few stability-related issues; I rate it a seven out of ten.

I recommend ExtremeWireless for enterprises. It is a scalable platform. I rate its scalability an eight out of ten.

The technical support services need improvement.

We use different products as per customer requirements. Cisco is more suitable for smaller businesses than ExtremWireless.

The initial setup process is simple. We can deploy it on the cloud and on-premises as well.

I rate ExtremeWireless a seven out of ten. It is a good product suitable for medium and enterprise companies. It might work out well for smaller companies. However, it works best for larger companies.

ExtremeWireless is a powerful solution with good integration. It works perfectly for us. 

The solution needs to improve its portfolio. 

I have been using the solution for seven years. 

I rate the tool's stability a ten out of ten. 

The solution is scalable, and you don't need to do any extra configuration. I rate it a ten out of ten. My company has more than 1000 users for ExtremeWireless. 

The tool's support is good and can solve problems easily. 

ExtremeWireless' installation is easy. You can deploy 1000 access points in an hour. 

I rate the product a ten out of ten. 

I primarily deploy ExtremeWireless for hospitality customers like the hotel group Coral Sea Hotels. I focus on hospitality but also have some banking and retail customers. We have six hotels, two banks, and three retail customers. We're using Extreme's universal APs: AP305C, AP410C, and AP460C. We plan to expand our usage, but there are supply chain issues, so the delivery is taking time. 

I like Cloud IQ, ExtremeWireless' cloud controller and analytics platform. It's full of information, easy to use, and provides excellent visibility into my network. 

The onsite controllers are not as good as the cloud controller. I would also like ExtremeWireless to add web filtering on the access point. This feature is available from other vendors but not ExtremeWireless. 

We've been using ExtremeWireless for two years now.

I rate ExtremeWireless nine out of 10 for stability. 

I rate ExtremeWireless seven out of 10 for scalability. The switches are smooth and scalable.

I rate ExtremeWireless support seven out of 10. ExtremeWirelesstechnical support has been highly responsive, but the website is sometimes misleading, and the documentation is subpar. 

Neutral

We use Extreme and Ruckus Wireless. Ruckus has a bigger range and the on-premise configuration is much easier, but Extreme's cloud configuration is much more advanced than Ruckus Wireless Cloud. 

Setting up ExtremeWireless is straightforward, especially for the cloud. You just plug in the AP number and start the configuration. I rate ExtremeWireless eight out of 10 for ease of setup. The deployment time depends on the size of the project. Deploying a few APs takes about an hour at most. If it's a big hotel, it might take some days.

Deploying an AP involves connecting to the internet and the cloud, creating an account, activating the license, and unplugging the AP. We have a team of six people doing the installations. After deployment, it requires some regular maintenance, including updates, security patches, failure protection tests, etc. 

I rate ExtremeWireless eight out of 10 for affordability. Extreme has a broad selection of products at different price points. Overall, Ruckus is much more cost-effective than Extreme, but Extreme offers more products than Ruckus, so it's not fair to compare them on price because it's different flavors. It depends on the project. 

I rate ExtremeWireless nine out of 10. We only go with the universal APs. I wouldn't recommend any other APs or switches from Extreme because they are quickly phasing other models out and transitioning all their technologies to Universal APs.

We are using the product for learning and research purposes, and for academics.

We can connect with the hotspot through this, however, due to the fact that we're not moving outside of the buildings, it also provides connectivity on any place on our campus. If you are there inside the rooms or classes, you will get connectivity. We upload it outside of classrooms also. You can learn and study anywhere. You do not have to just be in the classroom or labs.

It provides seamless connectivity if you move around. There is not a need to reconnect with the AP, again and again, where you have to provide the passwords. Once you log in, you can move anywhere without any disconnectivity. That is the best feature.

The initial setup is straightforward. 

There aren't any areas that need improvement. 

The cost is a little high.

It's not as complete as a few other options on the market.

I've used the solution for about one year.

It is a pretty stable product. I don't recall dealing with bugs or glitches and it doesn't crash or freeze. It's reliable. 

The scalability of the product is good. It's not a problem if you need to expand. We just add new devices and take on new licenses. 

We have about 2500 people currently using the product. 

We used something else that wasn't really that similar. We deployed the different access points at different positions at different locations. That was not cloud-based.

The solution was pretty simple to set up. It didn't take too long. 

We have not observed any kind of maintenance since last year. Maybe in the future, that may be required.

We had a third-party deploy the solution for us. 

I'd rate the licensing a three out of five. There are a few additional fees. 

We use both the cloud and the on-premises devices. 

My advice is that new users should take two solutions. They should have a local NMS kind of thing that should be there and not generally only be based on the cloud. Every device that we have should be able to push on the network management software. It should be compatible with other devices also.

I'd rate the solution eight out of ten. It's not complete. It should be competitive with other devices also, not only from XP. The cost of this product is also somewhat on the higher side as compared to the other devices.