ExtremeWireless and Juniper Mist Wireless Access Points compete in the wireless networking space. Juniper Mist appears to have the upper hand due to its AI-driven insights, offering superior operational value.
Features: ExtremeWireless is noted for its scalable architecture, robust security features, and high-performance connectivity, making it ideal for large-scale environments. Juniper Mist provides AI-driven analytics, enhanced network visibility, and operational simplicity, giving it a competitive edge where sophisticated network intelligence is needed.
Room for Improvement: ExtremeWireless could enhance its AI capabilities, improve analytics features, and streamline its user interface for ease of use. Juniper Mist could lower its upfront costs, expand its feature set to further accommodate diverse enterprise needs, and simplify some of its advanced configurations to appeal to a wider audience.
Ease of Deployment and Customer Service: ExtremeWireless offers a simple installation process and reliable customer service, which eases the deployment phase. Juniper Mist's cloud-managed approach significantly simplifies deployment and management, with commendable customer support that assists effectively in resolving issues quickly, making its deployment model more streamlined.
Pricing and ROI: ExtremeWireless presents a competitive upfront cost with promising ROI from its reliability and minimal maintenance needs. Juniper Mist may have a higher initial investment, but it offers high returns via reduced operational complexities and improved network performance. The elevated cost is balanced by the operational benefits it delivers, appealing to those prioritizing performance and automated insights.
The monitoring access and excellent support provide significant value.
The best ROI is achieved over a three-year term.
I rate their support as a nine because they are very helpful when we need assistance and they strive to help, even if not the fastest.
I would rate the customer service as a ten.
The response time and quality could be better, and updates can be troublesome at times.
My impression of Juniper support is generally good, and I would rate it probably a 9.
Technical support is very good.
ExtremeWireless is suitable for companies with a user base below three hundred.
The Extreme access points handle high-density connectivity needs very well, managing lots of traffic efficiently.
The scalability of ExtremeWireless is average.
The cloud, which operates on Amazon Web Services (AWS), can support unlimited access points.
It's built for larger environments.
They work well without failures.
I experienced issues during firmware upgrades, as some devices required a physical restart, which affects system stability.
The stability of ExtremeWireless is somewhat weaker compared to previous solutions, like Motorola before its acquisition.
I wish for ExtremeWireless to optimize the roaming capability between access points, especially for IoT devices.
Another area that could use enhancement is the clarity and implementation of updates, as they can be troublesome sometimes.
There is some delay in firmware upgrades for access points.
Juniper products are still coming to market, HP offers its own access point range, which competes with Juniper's premium Mist access points intended for enterprise customers.
I suggest that the AI tool in the Juniper Mist Wireless Access Points needs to be a little bit more ChatGPT-like, allowing easier communication in normal language instead of requiring specific prompts.
The reporting logs require improvement in terms of clarity.
Each customer typically buys around 100 APs, which makes it quite expensive.
The pricing is a weak point for Extreme; it is very high.
From a corporate point of view, stability is more important than pricing.
Regarding pricing, Juniper's cost rates as a seven on a scale where one represents a high price and ten represents a low price.
Juniper Mist is cheaper than Meraki, placing it in the middle of the pack.
The price is very high, which is why not all enterprises can purchase this product.
A single license can be used for on-premises, hybrid, or cloud, allowing for easy transition between solutions without losing investment.
One of the most valuable features of ExtremeWireless is its centralized control, which influenced our choice.
Extreme access points perform very well in high-density environments, and we use them at sites with our customers.
I have gained valuable insights from the Mist Cloud's analytics and network insights, as it tells you a lot of things, including details about Microsoft Teams calls, identifying which calls were good or bad, and correlating that to the client's signal and which access point the client was connected to at the time.
From my perspective, the Juniper reporting logs are clear and provide necessary data, which supports better management and diagnosis.
It's a cloud solution with Mist, which helps troubleshoot and provides visibility to look at different access points.
| Product | Market Share (%) |
|---|---|
| Juniper Mist Wireless Access Points | 5.6% |
| ExtremeWireless | 2.0% |
| Other | 92.4% |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 10 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 4 |
| Large Enterprise | 8 |
Juniper Wireless Access Points work in conjunction with Juniper Mist Cloud Services and Mist AI to deliver premier wireless access capabilities. The Juniper Mist Edge extends microservices to the campus to bring agility and scale while enabling new applications at the edge.
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