ExtremeWireless and Ubiquiti WLAN are competing products in the enterprise wireless networking market. ExtremeWireless seems to have the upper hand in support and pricing, while Ubiquiti WLAN is perceived as offering greater value due to its enhanced features.
Features: ExtremeWireless provides advanced security protocols, seamless integration, and robust network management tools. Ubiquiti WLAN stands out with superior wireless coverage, scalability, and cutting-edge access point technology.
Room for Improvement: ExtremeWireless could enhance its feature set for sectors like hospitality and improve its feature integration. Additionally, its scalability options may need refinement. Ubiquiti WLAN could benefit from enhanced customer support responsiveness, increased focus on additional enterprise-specific features, and improved integration with other network solutions.
Ease of Deployment and Customer Service: ExtremeWireless offers efficient deployment and highly responsive customer service, often preferred for quicker interactions. Ubiquiti WLAN provides a straightforward installation process, which is beneficial for organizations with limited technical expertise.
Pricing and ROI: ExtremeWireless tends to have lower setup costs, offering a good return on investment for those prioritizing budget-friendly solutions. Ubiquiti WLAN, while potentially requiring a higher initial investment, is praised for reliable performance and durable equipment, contributing to its long-term ROI.
The best ROI is achieved over a three-year term.
The monitoring access and excellent support provide significant value.
I rate their support as a nine because they are very helpful when we need assistance and they strive to help, even if not the fastest.
The technical support sometimes closes cases without resolution.
I would rate the customer service as a ten.
The problem with Ubiquiti is the lack of a serious reselling chain, as they sell directly to the customer.
I seldom contact the technical support team as there is comprehensive documentation and FAQs available that help me resolve most issues independently.
The Extreme access points handle high-density connectivity needs very well, managing lots of traffic efficiently.
ExtremeWireless is suitable for companies with a user base below three hundred.
ExtremeWireless is quite scalable.
It might struggle in very complex environments with many users.
Scalability is a strong point for Ubiquiti Wireless LAN.
I would assess the scalability feature of Ubiquiti WLAN in accommodating my organization's growth or changing network demands as pretty scalable, warranting a nine out of ten rating.
They work well without failures.
I experienced issues during firmware upgrades, as some devices required a physical restart, which affects system stability.
The stability of ExtremeWireless is somewhat weaker compared to previous solutions, like Motorola before its acquisition.
Proper connections and cabling are essential for maintaining stability.
It performs well as an access point but is not designed for high-density environments.
It does require some maintenance from my side, including troubleshooting and fixing occasionally.
I wish for ExtremeWireless to optimize the roaming capability between access points, especially for IoT devices.
They should develop more troubleshooting tools for system management.
There is some delay in firmware upgrades for access points.
This could provide a detailed view of connections and possible disconnections, offering valuable insights for improving Wi-Fi connections.
There is room for improvement in providing the flexibility to change the default management VLAN from VLAN one to another for enhanced security.
Capacity has been a concern, especially since I needed to change some of my devices to a 10 gig network due to limitations.
Each customer typically buys around 100 APs, which makes it quite expensive.
The pricing is favorable due to its flexible licensing model.
The pricing is a weak point for Extreme; it is very high.
Ubiquiti is affordable, as it does not require recurring licensing fees.
it is considered medium-priced, suitable for the quality it offers.
A single license can be used for on-premises, hybrid, or cloud, allowing for easy transition between solutions without losing investment.
The most valuable features of ExtremeWireless include the management through the one dashboard management with ActionCloud IQ, integrated with Site Engine.
The support from Extreme is very good and helpful.
The Cloud Key Controller is a valuable feature because it allows me to access the wireless system from the cloud and locally within the same network, enhancing network management.
I utilize Ubiquiti WLAN unified management system, and it helps streamline network management by making consistent configuration of all my access points and switches.
It provides one interface to manage all installations, allowing me to monitor all customers through the same web interface.
| Product | Market Share (%) |
|---|---|
| Ubiquiti WLAN | 5.3% |
| ExtremeWireless | 2.1% |
| Other | 92.6% |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 10 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 27 |
| Midsize Enterprise | 9 |
| Large Enterprise | 10 |
UniFi is a revolutionary Wi-Fi system that combines Enterprise performance, unlimited scalability, a central management controller and disruptive pricing.
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