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Farhan SadikAkil - PeerSpot reviewer
Solutions Architect at GBPL
Reseller
Top 20
A backup solution for data recovery and disaster management
Pros and Cons
  • "The compatibility within the Dell PowerProtect DD portfolio makes data management more seamless. This integrated solution improves efficiency in our data center and simplifies operations by relying on a single company for servers and storage."

    What is our primary use case?

    The data domain is a backup solution.

    What is most valuable?

    The compatibility within the Dell PowerProtect DD portfolio makes data management more seamless. This integrated solution improves efficiency in our data center and simplifies operations by relying on a single company for servers and storage.

    What needs improvement?

    Support is essential, for clients using servers and storage. We have a backup solution, so if a company requires data backup, we can help. An improvement would be the ability to back up some of the databases or legacy applications used by IBM. 

    For how long have I used the solution?

    I have been using Dell PowerProtect DD for two years.

    Buyer's Guide
    Dell PowerProtect DD (Data Domain)
    June 2025
    Learn what your peers think about Dell PowerProtect DD (Data Domain). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
    856,873 professionals have used our research since 2012.

    What do I think about the stability of the solution?

    I rate the solution's stability a ten out of ten.

    What do I think about the scalability of the solution?

    350 users are using this solution.

    How are customer service and support?

    Support takes a long time. In Bangladesh, we do not have a dedicated support team available for all products. For situations involving credentials, the first level of support is provided from a database, and additional support comes from either Malaysia or another support hub. This can cause delays.

    What's my experience with pricing, setup cost, and licensing?

    I rate the product’s pricing an eight out of ten, where one is cheap, and ten is expensive.

    What other advice do I have?

    The client uses several servers and storage systems, so Dell PowerProtect DD does not add value in terms of efficiency and data protection. However, since it does not function as a primary storage solution, it could enhance the efficiency of solar technology applications.

    Having a backup available in a disaster is crucial and makes recovery much more accessible. This is always a situational requirement; the backup is not utilized if my application or data center does not experience any attacks.

    I recommend Dell PowerProtect DD. It's a perfect solution with high efficiency and numerous cost-effective security measures.

    Maintenance is handled by the sales support team, and our organization has certified engineers. We strive to make as many features available as possible.

    One server engineer is sufficient for initial support. Our team has certified engineers who are distinguished based on requirements and the complexity of support needed.

    It is an appliance-based solution, so most of the insurance and volume stages are pre-installed from the factory. We need to activate the license and connect it to the environment where it will be used.

    Overall, I rate the solution an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    Dhaval Pancholi - PeerSpot reviewer
    Head of Sales at Microhard IT Solutions Pvt Ltd
    Real User
    Top 5
    Used for backup, data protection, and data encryption
    Pros and Cons
    • "The most valuable features of the solution are recovery point, compression, and deduplication."
    • "The solution's cost, scalability, and licensing model could be improved."

    What is our primary use case?

    We use the solution for backup, data protection, and data encryption.

    What is most valuable?

    The most valuable features of the solution are recovery point, compression, and deduplication. Dell PowerProtect DD (Data Domain) is a reliable solution.

    What needs improvement?

    The solution's cost, scalability, and licensing model could be improved. Nowadays, competition models offer higher capacity and scalability. The solution's marketing or awareness should be improved. Users need to buy additional Dell software technologies along with the solution, which is an additional cost.

    For how long have I used the solution?

    I have been using Dell PowerProtect DD (Data Domain) for more than ten years.

    What do I think about the stability of the solution?

    I rate the solution ten out of ten for stability.

    What do I think about the scalability of the solution?

    Around 15 to 20 customers use Dell PowerProtect DD (Data Domain).

    How was the initial setup?

    The solution’s initial setup is straightforward.

    What about the implementation team?

    Around five to seven engineers were involved in the solution's deployment.

    What was our ROI?

    The solution’s return on investment is good, and we haven't seen any disaster with the solution.

    What's my experience with pricing, setup cost, and licensing?

    Users have to pay a capacity-based licensing fee for the solution.

    What other advice do I have?

    Since the solution's backup text is in encrypted mode, it protects us against ransomware attacks. Dell PowerProtect DD (Data Domain) is a good solution for enterprise-level customers. However, it is not suitable for small and medium-level business customers. I would recommend the solution to other users because it is stable and reliable.

    The solution's performance compared to other data protection products is very good.

    Overall, I rate the solution a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Dell PowerProtect DD (Data Domain)
    June 2025
    Learn what your peers think about Dell PowerProtect DD (Data Domain). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
    856,873 professionals have used our research since 2012.
    Infrastructure and Helpdesk Leader for Mexico, Chile and Colombia at a consultancy with 10,001+ employees
    Real User
    Helps us store data backups and has a valuable deduplication feature
    Pros and Cons
    • "Dell PowerProtect DD’s most valuable feature is data deduplication."
    • "We encountered data loss during the configuration process."

    What is our primary use case?

    We use the product to store data backups of instruments.

    What is most valuable?

    Dell PowerProtect DD’s most valuable feature is data deduplication.

    What needs improvement?

    We encountered data loss during the configuration process. We were not able to restore the information later. This particular area needs improvement.

    For how long have I used the solution?

    We have been using Dell PowerProtect DD (Data Domain) for seven years.

    What do I think about the stability of the solution?

    We have encountered stability issues only twice or thrice in the last year. It suddenly crashed the operating system, and we had to restart it.

    How are customer service and support?

    The technical support team takes time to respond.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The deployment process is difficult from a configuration perspective. We can always connect with the support team. It requires two executives to work on the implementation.

    What about the implementation team?

    We took help from a service provider for installation.

    What's my experience with pricing, setup cost, and licensing?

    The product is expensive.

    What other advice do I have?

    I rate Dell PowerProtect DD an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Nguyen_Nguyen - PeerSpot reviewer
    Executive Vice Director at Sunshine Solution
    Real User
    Top 5
    Has good performance but pricing is expensive
    Pros and Cons
    • "The tool's performance is very good. DD Boost can improve its performance and backup."
    • "The tool's DD Boost is expensive."

    What is most valuable?

    The tool's performance is very good. DD Boost can improve its performance and backup. 

    What needs improvement?

    The tool's DD Boost is expensive. 

    For how long have I used the solution?

    I have been using the product for ten years. 

    What do I think about the scalability of the solution?

    Dell PowerProtect DD (Data Domain) is scalable. I rate it a six out of ten. 

    What other advice do I have?

    I rate the product a six out of ten. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    AnjaneyaVara Prasad - PeerSpot reviewer
    Solution Architect at a tech vendor with 10,001+ employees
    Real User
    A reliable backup solution offering excellent technical support to its users
    Pros and Cons
    • "Deduplication and compression are the best features of the solution, which are popular and very effective."
    • "Looking at Dell PowerProtect DD (Data Domain), there is a need for improvement, especially in terms of protection from cyber resiliency, cyber recovery, or man-in-the-middle attacks."

    What is our primary use case?

    The main use case for PowerProtect DD (Data Domain) is that it serves as a backup at our company. We use it to protect production data as a secondary backup. Additionally, the solution can be used for long-term storage of data that is not required for six months, one year, or longer. This data can be moved from the solution to a cloud or peer-to-peer network. So, as a long-term archiving solution, we can use it. We can use this solution even for the data moved to cloud archiving solutions. For instance, in AWS, there is something known as an S3 bucket, and if we want to move data from Data Domain to an AWS S3 bucket, Azure Blob Storage, Google Cloud, or Cloud Block Storage, we can move the data.

    What is most valuable?

    Deduplication and compression are the best features of the solution, which are popular and very effective.

    What needs improvement?

    Looking at Dell PowerProtect DD (Data Domain), there is a need for improvement, especially in terms of protection from cyber resiliency, cyber recovery, or man-in-the-middle attacks. Enhancing the cyber resiliency feature is particularly crucial.

    It would be beneficial if the solution had an inbuilt virus scanning feature in the future. Some scanning feature, like a vulnerability scanning feature, is essential for all the data we store inside the solution. So, instead of installing the solution on some third-party vulnerability software like Symantec, if they come up with some inbuilt virus scanner, that would be very helpful.

    For how long have I used the solution?

    I have been using Dell PowerProtect DD (Data Domain) for eight to nine years. Also, presently I am still using it. My company has a partnership with Dell.

    What do I think about the stability of the solution?

    Stability-wise, I rate this solution an eight out of ten since, from a stability point of view, it is a good product.

    What do I think about the scalability of the solution?

    About the solution, there is PowerProtect DD Virtual Edition and PowerProtect DD Physical Edition. So, I rate PowerProtect DD Virtual Edition a six out of ten since, scalability-wise, many improvements are needed. I rate PowerProtect DD Virtual Edition as a nine out of ten. Considering my clients as users and my previous company, around 5,000 clients were using this solution.

    How are customer service and support?

    I would rate the technical support a nine out of ten since they offer good support. They assist with fixing bugs or issues and provide help with troubleshooting.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have very good exposure using Dell Avamar, Data Domain (DD), PowerVault, and PowerProtect Data Manager.

    How was the initial setup?

    The solution's setup process is simple and user-friendly. The solution can be deployed on-premises or hybrid cloud. So, it can be deployed both ways.

    What about the implementation team?

    In our environment, we have integrated Dell PowerProtect DD (Data Domain) with Dell's backup protection software, HPE Data Protector, and Veeam, a vendor.

    What's my experience with pricing, setup cost, and licensing?

    On a scale where one represents high price, and ten represents low price, I rate the solution a five, which means that the solution is of medium pricing.

    Which other solutions did I evaluate?

    When comparing Dell PowerProtect DD (Data Domain) to its main competitors, such as HPE StoreOnce, it is important to note that the internal features, like deduplication and compression algorithms, are significantly different. Also, the deduplication ratio in Dell PowerProtect DD (Data Domain) is more reliable when compared with other vendors like StoreOnce or any other disk-based devices.

    What other advice do I have?

    I can confidently recommend this solution to those intending to use it. It is a good solution for customers to protect their backup. Overall, I rate this solution a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    ManuelIglesias - PeerSpot reviewer
    Solutions Architect at Open group
    Real User
    It has good compression and compatibility with a lot of different solutions.
    Pros and Cons
    • "Data Domain is an excellent repository that's compatible with a lot of different solutions. Even Veeam Backup recommends sending backup to Data Domain. Space optimization is great. Currently, it guarantees 50-to-1 compression of the application in the same device. In all these years, I never had a client who was unsatisfied with Data Domain. It is a solid appliance with VMware integration, instant access to restore and search, and analytics."
    • "Data Domain lacks compatibility with fiber channels and tapes. We can't use it with a tape library. That's an issue in Latin America sometimes because a lot of clients still use tapes for budget reasons. Maybe they have a lot of archives. In North America and Europe, they do a lot of archiving, but they use the cloud more than we do. Sometimes we have to put together a Frankenstein where we connect another server to the tape library and send all the data there."

    What is our primary use case?

    I'm an architect, so I only use Data Domain to design solutions for clients right now. I'm not using it so much as for management or administration. My clients all like it, and It's an effective storage system.

    What is most valuable?

    Data Domain is an excellent repository that's compatible with a lot of different solutions. Even Veeam Backup recommends sending backup to Data Domain. Space optimization is great. Currently, it guarantees 50-to-1 compression of the application in the same device. In all these years, I never had a client who was unsatisfied with Data Domain. It is a solid appliance with VMware integration, instant access to restore and search, and analytics.

    What needs improvement?

    Data Domain lacks compatibility with fiber channels and tapes. We can't use it with a tape library. That's an issue in Latin America sometimes because a lot of clients still use tapes for budget reasons. Maybe they have a lot of archives. In North America and Europe, they do a lot of archiving, but they use the cloud more than we do. Sometimes we have to put together a Frankenstein where we connect another server to the tape library and send all the data there. 

    I understand why integration with tapes isn't possible because they are designing these applications for the future. In the next decade, all the information will be sent through private and public clouds. It's a great way to send data. It can be software-defined, so you have lots of paths to send information, and it's it's not too slow, so I guess that's why they don't support tapes. When we have challenges with other providers, maybe an internal ID would help.

    Also,Dell's backup software comes in a lot of flavors, and there's a bundle that gives you all the functionality. You use this software to do this and another to do that. There isn't a single application that can do everything, and sometimes that makes some struggles.

    For how long have I used the solution?

    I got my first Dell certification in Data Domain about six or seven years ago, but I've been working on it for maybe two years. 

    Which solution did I use previously and why did I switch?

    We use other products, but it's not a one-to-one comparison with Data Domain because they're software solutions. For example, competitors like Veeam Backup have only one software solution that you can't license to other users. You have to buy the license for Veeam Backup for a socket, but it involves all the the functionalities. Maybe you have to buy a part of the instances for taking the backup for the databases. 

    What's my experience with pricing, setup cost, and licensing?

    It's a perpetual license, but you pay monthly for support. If you're integrating with the cloud, you have to pay for using the cloud. That's the only recurring cost you have with this tool.

    What other advice do I have?

    Data Domain is a 10 for me. It's a great storage device.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Darshan Kolambkar - PeerSpot reviewer
    Sr Technical Architect at a financial services firm with 10,001+ employees
    Real User
    Top 20
    Offers data compression and deduplication for large organizations and has great technical support
    Pros and Cons
    • "The most important feature is the level of data compression provided by Dell EMC. It's a leader in data compression and deduplication, and the level of compression isn't available with any other vendors in the market."
    • "The only problem is that it's more expensive than any other vendors available in the market."

    What is our primary use case?

    This solution is deployed on-premises.

    What is most valuable?

    The most important feature is the level of data compression provided by Dell EMC. It's a leader in data compression and deduplication, and the level of compression isn't available with any other vendors in the market.

    What needs improvement?

    The only problem is that it's more expensive than any other vendors available in the market. Overall, the product has a very large portfolio, and even the support level is great, but the challenge is the cost.

    I would like to see a direct cloud backup solution. I should be able to directly take a backup into the cloud instead of having another product in between PowerProtect. It should be flexible enough to support the cloud.

    For how long have I used the solution?

    I have been working with this solution for almost six years.

    What do I think about the stability of the solution?

    It's very stable.

    How are customer service and support?

    They have very experienced guys, and we have exchanged information with the offices in Singapore and Europe. I would rate them 4 or 5 out of 5.

    How was the initial setup?

    For the initial setup, you need to involve some of the OEM or service providers. You need support from the vendors because the complete design should be perfect, otherwise the product will not be deployed as per the requirement.

    For maintenance, it's very limited because automations are available, but we need people to keep track of all the backup jobs that are in progress. You need a team that has experience with these products, but it depends on how large your environment is. If you have multiple offices in multiple countries, you need a large number of staff who can support these products.

    It has a lot of automation which is supported, and it supports cloud-based implementation as well. The cloud side of it is very easy to create. You don't need to build anything in the cloud. If you're using it on-premise, you need people to manage and maintain it.

    What's my experience with pricing, setup cost, and licensing?

    The price is really high compared to other vendors. The licensing cost is huge. Normal, mid-tier companies or small-scale companies wouldn't be able to afford it easily. Only bigger organizations like enterprises can afford this kind of product.

    What other advice do I have?

    I would rate this solution 8 out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2390028 - PeerSpot reviewer
    Sr. System Engineer at a government with 201-500 employees
    Real User
    Top 20
    Has good support and documented backup

    What is our primary use case?

    We use the solution for documented backup.

    What is most valuable?

    We use it to back up the whole database through the EMC network.

    What needs improvement?

    We are unsatisfied with the EMC network because Data Domain only works for backups. The system is connected through backup software, which operates over the Internet. This setup limits Data Domain's functionality in terms of backups.

    It is designed primarily for archiving and backup purposes. You can utilize it, but it depends on the EMC network. The software configured with Data Domain system may concern you. Data Domain is configured with the EMC network, but the EMC network is not easy to use and is not a very good product.

    For how long have I used the solution?

    I have been using Dell PowerProtect DD for over five years. We are using DD890 of the solution.

    What do I think about the scalability of the solution?

    Our management is not very happy with the EMC network. It is not easy to take or edit backups, and even small errors can cause the entire backup process to stop. Only one senior system administrator is using the solution.

    How are customer service and support?

    Support is good.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We are switching to Veritas Backup.

    What's my experience with pricing, setup cost, and licensing?

    Lenovo is cheaper than Dell.

    What other advice do I have?

    They will offer Lenovo products and servers as well as storage and archiving solutions. They plan to begin this initiative immediately, but the paperwork is still ongoing. Once we receive the RFP, we will start proceeding.

    The advantage of the Dell PowerProtect DD is that we only use it for our archiving servers.

    Overall, I rate the solution a seven out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Dell PowerProtect DD (Data Domain) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2025
    Buyer's Guide
    Download our free Dell PowerProtect DD (Data Domain) Report and get advice and tips from experienced pros sharing their opinions.