My role in using or managing Dell PowerEdge Rack Servers involves storage, virtualization, and server support.
IT Service Engineer at ROSEN
Seamless hosting and connected storage drive value and reliability
Pros and Cons
- "Looking at the new models, they have greatly improved the cooling system, which is a significant advantage."
- "I would evaluate the support from Dell as exceptional."
- "One area where Dell PowerEdge Rack Servers could improve is integration."
- "When trying to quote devices and servers for our Mexico City offices directly with Dell instead of through a partner, we encountered some challenges. It took several months to negotiate appropriate pricing, requiring escalation to the director of Dell Mexico and communication with Dell US."
What is our primary use case?
What is most valuable?
The features of Dell PowerEdge Rack Servers that I find most valuable include the ability to have different servers and different services hosted on one server, and the ability to connect them between other storage servers or appliances. These features definitely provide additional value to the end user, customers, company, and are reliable within the time frames that customers and clients demand.
Looking at the new models, they have greatly improved the cooling system, which is a significant advantage. In my experience, there were times when components overheated, but they have improved that aspect.
What needs improvement?
One area where Dell PowerEdge Rack Servers could improve is integration. The BYO feature, which allows users to bring their own license, is a particularly good aspect of the system.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for 10 years at my current company. Our company has been using PowerEdge for at least 20 years.
Buyer's Guide
Dell PowerEdge Rack Servers
June 2025

Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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What do I think about the stability of the solution?
Dell PowerEdge Rack Servers are very stable overall. The support, components, and OS are all reliable. We have experienced occasional downtimes, crashes, or performance issues, but nothing serious. When we need hardware replacement, such as RAM or a hard drive, the support is very fast.
What do I think about the scalability of the solution?
To expand the usage of Dell PowerEdge Rack Servers, we simply have added more servers and equipment.
How are customer service and support?
I would evaluate the support from Dell as exceptional. They have highly capable and trained personnel who are knowledgeable. We have a very good relationship with them, and they maintain transparency regarding reported issues and solutions.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have Pure Storage, which we implemented less than two years ago, alongside Dell PowerEdge Rack Servers. We chose Pure Storage based on the benefits of flash storage and rapid support. As a global company, everything our corporate office decides is replicated to all locations around the globe, which is one of the key differences.
How was the initial setup?
The deployment is typically very smooth. We haven't had many issues. Usually, when we deploy a server with PowerEdge, it's a very smooth transition.
What was our ROI?
We started leasing with Dell, which has provided good CapEx and budgeting return financially. We are on a 16-month lease. One of the advantages is that we don't pay the CapEx immediately, and it allows us to have the latest Dell technology after three or five years, depending on our leasing contract.
What's my experience with pricing, setup cost, and licensing?
When trying to quote devices and servers for our Mexico City offices directly with Dell instead of through a partner, we encountered some challenges. It took several months to negotiate appropriate pricing, requiring escalation to the director of Dell Mexico and communication with Dell US. Eventually, we reached an agreement with satisfactory pricing.
What other advice do I have?
We are currently at the early stage of AI usage. However, Dell PowerEdge Rack Servers will definitely play a part in our AI-driven initiatives in the future. Currently, we haven't applied AI on Dell PowerEdge Rack Servers as it's still in development. It will be part of our future development of AI. We are planning to focus on automation.
For companies considering Dell PowerEdge Rack Servers, I recommend relying on Dell technology and their expertise. The innovation that Dell offers is crucial.
I rate Dell PowerEdge Rack Servers as nine out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 22, 2025
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Systems Engineer & Manager at John I. Haas
Reliability and ease of implementation free up time to explore new technologies
Pros and Cons
- "The most valuable feature of Dell PowerEdge Rack Servers is pretty much the same thing that I mentioned with PowerStore: the simplicity, the resiliency, and the fact that it just works."
- "I need more transparency on how OpenManage can help me with our company being an SMB. I want more documentation for SMBs regarding Dell PowerEdge Rack Servers."
What is our primary use case?
My use case for Dell PowerEdge Rack Servers is running virtual machines mostly. We have one that I just deployed that is running Hyper-V and this is the first time we have had to deal with Hyper-V.
It is going to be more or less the same thing, running virtual machines.
What is most valuable?
The most valuable feature of Dell PowerEdge Rack Servers is pretty much the same thing that I mentioned with PowerStore: the simplicity, the resiliency, and the fact that it just works.
Dell PowerEdge Rack Servers benefit me because if I'm not having to use my time to troubleshoot something, I can use that time to implement new technologies for the company and similar tasks. Dell PowerEdge Rack Servers have been one of those things where I can set it and forget it. It just does its job and rarely ever has issues. Time saved equals new technologies for the company to use.
What needs improvement?
If I could improve Dell PowerEdge Rack Servers in any way, it would be something with OpenManage itself. I need more transparency on how OpenManage can help me with our company being an SMB. I want more documentation for SMBs regarding Dell PowerEdge Rack Servers.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for twelve years.
What do I think about the stability of the solution?
I haven't had any downtime, crashes or performance issues with Dell PowerEdge Rack Servers. We've had downtime but it's usually when we're upgrading something. It's never been downtime because the servers themselves need to be troubleshooted or anything similar.
What do I think about the scalability of the solution?
For a small-medium business, Dell PowerEdge Rack Servers have supported our growth probably because of how easy it is to scale with them, as we have grown exponentially. We went from a company of just 200 users to a company of over 600 in just five years. Just increasing the amount of servers that we got has been easy.
How are customer service and support?
I may have used the customer service or support for Dell PowerEdge Rack Servers maybe nine years ago. I honestly can't even remember what it was about, but I think I've only really had to use it once. We still pay for support all the time, but it's nice to not have to use it.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I believe we've always used Dell PowerEdge Rack Servers. Even when I came on board, my previous experience with my previous company was with Dell PowerEdge and when I came on board it was all Dell PowerEdge also.
What about the implementation team?
I was part of the deployment of Dell PowerEdge Rack Servers.
What was our ROI?
I have seen some return on investment, but since I'm not a finance person, that's not something I'm able to answer beyond peace of mind.
Which other solutions did I evaluate?
For servers, I have not evaluated any other vendors and have no interest in doing so.
What other advice do I have?
I feel Dell PowerEdge Rack Servers specifically caters to the needs of SMBs. There's a reason why I don't have any experience with any other vendors in terms of servers, just because I don't want to not use Dell PowerEdge.
On a scale of one to ten, with one being worst and ten being best, I would rate Dell PowerEdge Rack Servers a ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 22, 2025
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Dell PowerEdge Rack Servers
June 2025

Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Windows Systems Administrator at a educational organization with 501-1,000 employees
iDRAC management boosts reliability and remote operation efficiency
Pros and Cons
- "Dell's professional services as great, as they're very helpful and also do cross-training with us."
- "Dell PowerEdge Rack Servers are very reliable, very cost-effective, and the services that Dell provides are very useful and helpful in deploying infrastructures."
- "I would improve the Dell PowerEdge Rack Servers by enhancing the GUI and providing a better hands-on experience for quick fixes on the servers, as most of the work is done by a vendor coming in to fix the systems."
- "I would improve the Dell PowerEdge Rack Servers by enhancing the GUI and providing a better hands-on experience for quick fixes on the servers, as most of the work is done by a vendor coming in to fix the systems."
What is our primary use case?
The use case for having Dell PowerEdge Rack Servers in our university is that they are sources and resources for our infrastructure. We use it for our VMware infrastructure and VDI.
What is most valuable?
The feature I appreciate the most about the Dell PowerEdge Rack Servers is the iDRAC, as we were able to remove our KVMs from the data center and use iDRAC as a management platform.
The Dell PowerEdge Rack Servers help my organization overall since they are very reliable and very scalable.
I actually love the Dell PowerEdge Rack Servers the way they are right now.
What needs improvement?
I would improve the Dell PowerEdge Rack Servers by enhancing the GUI and providing a better hands-on experience for quick fixes on the servers, as most of the work is done by a vendor coming in to fix the systems. Having some videos online on the disassembly of the servers would be helpful.
For how long have I used the solution?
My name is Pedro Lopez, and I've been using Dell PowerEdge Rack Servers for 10 years while working at my university for over 15 years.
What do I think about the stability of the solution?
Regarding downtime with the Dell PowerEdge Rack Servers, they're very reliable, so we hardly have any downtime, and we have quick turnaround on repairs.
What do I think about the scalability of the solution?
The Dell PowerEdge Rack Servers support the growing needs of my university, as the scalability allows us to add more resources fast. We have good turnaround with our vendor partners and getting the new equipment in as soon as possible.
How are customer service and support?
I would rate the customer service and technical support a ten out of ten. I love support from Dell; they have always been able to help us throughout any issues we have.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before putting in the Dell PowerEdge Rack Servers, we evaluated solutions from other vendors, including HP and Cisco.
How was the initial setup?
My experience deploying the Dell PowerEdge Rack Servers includes purchasing the Dell equipment, where we get professional services.
What about the implementation team?
Dell's professional services as great, as they're very helpful and also do cross-training with us. We're able to learn from the experience of the setup.
What was our ROI?
I see a return on investment with the Dell PowerEdge Rack Servers. They're very cost-effective and reliable, and we were able to downsize.
What's my experience with pricing, setup cost, and licensing?
The pricing for the Dell PowerEdge Rack Servers is reasonable since we are part of higher ed, making the prices very competitive with other vendors we have approached.
Which other solutions did I evaluate?
We chose the Dell PowerEdge Rack Servers based on our history with Dell and the cost.
What other advice do I have?
The Dell PowerEdge Rack Servers do not play a role in my organization's AI initiatives at the moment, as we're barely hitting that, striving towards AI.
I'm currently a server administrator, system administrator, and we remotely manage most of the servers using iDRAC.
Dell PowerEdge Rack Servers are very reliable, very cost-effective, and the services that Dell provides are very useful and helpful in deploying infrastructures. I really love the solutions that iDRAC gives you for quick updates and firmware, ensuring that they're reliable for our systems.
On a scale of one to ten, I rate the Dell PowerEdge Rack Servers as a ten; I definitely really love them and would not change that for anything at the moment.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 20, 2025
Flag as inappropriateIT Manger at a construction company with 501-1,000 employees
Keeps running for years without any issues and fits well in our environment
Pros and Cons
- "It is a stable server. I have never faced any failure with these servers. They keep running for at least five to seven years without any issues."
- "I have never faced any failure with these servers."
- "They should reduce its size. Because the CPU power is more now, they can reduce the size of the servers. Currently, we have a 2U server. If possible, they can make a 1U server."
- "They should reduce its size. Because the CPU power is more now, they can reduce the size of the servers."
What is our primary use case?
We have VMware with 2 node servers and almost 20 virtual machines. We have in-house software and an HR and finance application running on it. It works fine for handling diverse applications.
We are using the FX2 chassis, which is a small setup. We have a small environment with very few servers.
How has it helped my organization?
Our environment is small, and it fits our environment. For our requirements, it is working fine.
We have protection with secure firmware of Dell PowerEdge Rack Servers. We have not experienced any security incidents or vulnerabilities with our PowerEdge servers.
It reduces our downtime because it has been working fine. There has never been any failure. I have used HPE servers previously, and we had issues related to rebooting, power supply failure, etc. Our Dell PowerEdge Server is working fine. There is no failure.
We use OpenManage Enterprise software. It gives us an advantage in rebuilding a new server. We can build templates and use the same templates to deploy new servers. There is no manual work.
What is most valuable?
It is a stable server. I have never faced any failure with these servers. They keep running for at least five to seven years without any issues.
What needs improvement?
They should reduce its size. Because the CPU power is more now, they can reduce the size of the servers. Currently, we have a 2U server. If possible, they can make a 1U server.
If they can provide more disk slots in one server, that would be good for the environment. Sometimes a BIOS upgrade fails, or something unexpected can happen.
For how long have I used the solution?
I have used Dell PowerEdge Rack Servers for the last 15 years.
What do I think about the stability of the solution?
I never faced any failure in the last four to five years. It is a reliable product. Not even one server has failed so far.
What do I think about the scalability of the solution?
We are using the FX2 chassis with two node servers. Two slots are still free. We can add new servers at any time, so the scale-out option is there. The RAM increment option is also there. We can add a lot of RAM there.
How are customer service and support?
I encountered issues a few times, and they resolved them within the time frame.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were HPE customers for ten years. We switched to Dell EMC products about ten years ago. We have VNX storage, xUnity, data domains, tape libraries, and PowerEdge Servers. About 90% of my existing infrastructure is from Dell EMC.
We chose Dell PowerEdge Servers because they are well-known servers. They are the core products of Dell. I love EMC products. They were acquired by Dell. It is almost a similar technology.
How was the initial setup?
Due to built-in software, it is easy to deploy and easy to manage.
What about the implementation team?
When we purchase new servers, partners are responsible for deployment. However, after the initial deployment, it is our responsibility to manage them.
I have tier-one partners like Condo Protego, Cloudbox, GPM, and GBM. We are working with these partners. They have the capability to design the solution, but not all partners are equal.
We did not work with Dell's Professional Services because our environment is not a very big environment. It is an expensive service and not required for our business.
What was our ROI?
It keeps running and does not create any problems. There are no hardware or power supply failures. It has been good for our business.
What other advice do I have?
We are at an initial stage in our AI journey. We have not tried to run any AI workloads on our PowerEdge Servers. Our business environment is a bit different, and at the moment, we do not require much AI for our business.
I would rate Dell PowerEdge Rack Servers an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 26, 2025
Flag as inappropriateSenior IT Technician at a government with 10,001+ employees
Easy remote access and reliable performance streamline operations
Pros and Cons
- "The most valuable feature of Dell PowerEdge Rack Servers is the iDRAC, because it allows me to remotely access it from my computer without having to plug in a monitor and keyboard. I can see what's wrong and manually push updates if needed."
- "I would describe my experience with Dell's support for PowerEdge solutions as great, as we had to get a motherboard replaced, and the replacement part arrived the next business day, which was impressive."
- "I know the pricing for Dell PowerEdge Rack Servers went up last year, and we weren't too happy about that, but it is what it is."
What is our primary use case?
Our company uses Dell PowerEdge Rack Servers primarily for VMware, but we also have several PowerEdge for NAS storage.
I am a system administrator. I deploy new servers. More recently, I've been decommissioning old servers and getting those ready to refurbish because we have to resell or surplus them. I also help look up specs to recommend to my director what we should get for the next refresh.
How has it helped my organization?
From using Dell PowerEdge Rack Servers, our company has realized sustainability and reliability, as we don't have to worry about whether they will go down or not. They have been very reliable, except for one server issue, which had nothing to do with Dell or the server itself, just an act of nature.
What is most valuable?
The most valuable feature of Dell PowerEdge Rack Servers is the iDRAC, because it allows me to remotely access it from my computer without having to plug in a monitor and keyboard. I can see what's wrong and manually push updates if needed. For example, we recently had a motherboard that was bad, and iDRAC informed me of the faulty component, which is helpful because it saves me from guessing what's wrong.
What needs improvement?
A nice-to-have feature for Dell PowerEdge Rack Servers would be shorter lengths because we recently got a new data center with horizontal PDUs, and we had to replace some PowerEdges due to their longer sizes, which wouldn't fit without taking out the PDUs and switching to vertical ones.
For how long have I used the solution?
I've been using Dell PowerEdge Rack Servers for three years now, and from what I can tell, my company has been using them for a very long time. They're great.
What do I think about the stability of the solution?
They are very reliable.
What do I think about the scalability of the solution?
We are a small to medium-sized organization. Dell PowerEdge Rack Servers cater to the needs of our small to medium-sized company, as we can contact our Dell rep and explain our needs, and they can recommend the perfect PowerEdge for us.
How are customer service and support?
I would describe my experience with Dell's support for PowerEdge solutions as great, as we had to get a motherboard replaced, and the replacement part arrived the next business day, which was impressive. I would rate them a 10 out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
They tried HPE servers for a bit, but they didn't really like them.
How was the initial setup?
The only challenge we faced was when they were longer servers. We couldn't fit them in our rack without taking out the PDUs.
What's my experience with pricing, setup cost, and licensing?
I know the pricing for Dell PowerEdge Rack Servers went up last year, and we weren't too happy about that, but it is what it is.
What other advice do I have?
I would rate Dell PowerEdge Rack Servers a 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 21, 2025
Flag as inappropriateManager, Network Engineering at a recreational facilities/services company with 5,001-10,000 employees
Seamless deployments and consistent quality enable smooth operations
Pros and Cons
- "I find great value in Dell PowerEdge Rack Servers, particularly in their excellent serviceability."
- "Dell PowerEdge Rack Servers could improve in clarity when specifying options; for instance, the difference between power supplies can sometimes be a little challenging to understand if you don't already know."
What is our primary use case?
We deployed Dell PowerEdge Rack Servers to support a VMware environment, and we're looking for something else, but primarily it's to support our software that we're delivering to our customers, allowing them to bring their own hardware if they wish; however, if they want us to provide it, we only bring Dell.
What is most valuable?
I find great value in Dell PowerEdge Rack Servers, particularly in their excellent serviceability. At cost per feature, the pricing is great; I super love iDRAC and the serviceability, as they're easy to access when needed and work every time, showcasing consistency in quality.
The main benefit my customers see from installing or deploying Dell PowerEdge Rack Servers is that they don't have to pay much attention to it because it runs smoothly, meaning they don't babysit it as they should, which while not ideal, indicates how stable the product is.
What needs improvement?
In my opinion, Dell PowerEdge Rack Servers could improve in clarity when specifying options; for instance, the difference between power supplies can sometimes be a little challenging to understand if you don't already know, but the product itself is great, and I believe it will continue to get better, so I don't have specific requests.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for 15 years.
What do I think about the stability of the solution?
The main benefit my customers see from installing or deploying Dell PowerEdge Rack Servers is that they don't have to pay much attention to it because it runs smoothly, meaning they don't babysit it as they should, which while not ideal, indicates how stable the product is.
What do I think about the scalability of the solution?
We've added nodes with Dell PowerEdge Rack Servers, and when customers expand their usage, they buy new suites on top of what we previously sold them, allowing new nodes to fit in smoothly without causing issues during additions to the stacks.
How are customer service and support?
I haven't needed to use Dell support recently, but I have in the past, and I feel that one of Dell's strong points is their support; they believe you and usually resolve issues without passing you on to someone else, and I appreciate having one person own my case and build a relationship by following up to check if everything is still working.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I haven't bought anything but Dell in a long time and found myself using other products at customer sites to assist in troubleshooting, and I've always felt that the interfaces on Dell PowerEdge Rack Servers are pretty intuitive, which isn't always the case with other products.
How was the initial setup?
My role in using and managing Dell PowerEdge Rack Servers involves specing it, picking it, buying it, ordering it, and installing it, so I manage it end to end until I turn it over to the customers, providing a turnkey service to go with our software that we sell.
What about the implementation team?
We work with a channel partner, distributing under OEM, and while we have a Platinum Dell partner to assist us in quoting and ordering, we maintain relationships with account managers at Dell, who are awesome.
What was our ROI?
I believe my customers really appreciate the predictability of costs, especially since Dell offers extended warranties that allow them to plan for running their systems for 5 or 6 years while being aware they'll need to purchase new equipment in the future, fitting well with their operations based on expenses.
What's my experience with pricing, setup cost, and licensing?
At cost per feature, the pricing is great.
Which other solutions did I evaluate?
We've compared Dell's pricing against HP in the past, and I think the pricing is competitive, offering good value.
What other advice do I have?
I would rate Dell PowerEdge Rack Servers as a solution overall a 10, as I'm not even considering other servers and am happy with PowerEdge.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer:
Last updated: May 20, 2025
Flag as inappropriateConsultant
Delivers outstanding support and enables full VMware integration
Pros and Cons
- "The price-to-performance ratio of the Dell PowerEdge Rack Servers is good, and performance is great."
- "Dell support is the best."
- "If I could improve the Dell PowerEdge Rack Servers in any way, I would say that buying the components separately at a lower cost is the only thing."
- "The aftermarket price for RAM modules and CPU cores is expensive. If I want to switch out a CPU or processor inside of my Dell PowerEdge to gain more cores, which increases my performance for VMware, the aftermarket price is so expensive that we typically take that box, retire an older Dell PowerEdge, and then buy a brand new one."
What is our primary use case?
Our use case for the Dell PowerEdge Rack Servers is that we use them as ESXi hosts in our data centers, and we have approximately three data centers. Its primary use case is ESXi host. We occasionally have a smaller Dell PowerEdge that would be designed for single application-based server. Other than that, that is the main purpose.
How has it helped my organization?
The benefit of the Dell PowerEdge Rack Servers to our organization is that our entire infrastructure is VMware driven, so we need ESXi hosts. Our entire VMware systems run off of Dell PowerEdge, so we could not run without it.
What is most valuable?
One of the most valuable features of the Dell PowerEdge Rack Servers is the redundancy that's built into it: redundant power supplies and redundant RAM modules. It takes care of itself in many cases.
One thing I appreciate about the Dell PowerEdge Rack Servers 17s is the numerous new features.
I appreciate the smaller footprint in terms of its efficiency in the racks, less power consumption, and more modular design for installing other components. Hopefully, the components won't be as expensive as installing extra drives and other components. I'm hoping the cost will be driven down by making them more modular.
They make that very user-friendly and easy. In terms of working with the platform regarding driver compatibility, firmware, and the hypervisor, it is excellent.
The price-to-performance ratio of the Dell PowerEdge Rack Servers is good, and performance is great. It is comparable and acceptable.
Besides the minor issues, the Dell PowerEdge Rack Servers are rock solid and have been for several years now. That is why we continue to use and deploy them.
What needs improvement?
If I could improve the Dell PowerEdge Rack Servers in any way, I would say that buying the components separately at a lower cost is the only thing.
For how long have I used the solution?
I have been using the Dell PowerEdge Rack Servers since the 10th generation.
What do I think about the stability of the solution?
I have experienced crashes, downtimes, and performance issues with the Dell PowerEdge Rack Servers. We have had a crash here and there, but it has only been one host and not multiple hosts. We were able to bounce back quickly.
The reliability and stability of the Dell PowerEdge Rack Servers is good. We run them in our data center in a high-performance scenario which normally takes life off of the hardware, however, we have had no issues. We still have 10th-generation Dell servers running in our data center, which are very old and still running great.
What do I think about the scalability of the solution?
Dell can grow and scale with the needs of my company, as they always have. The Dell PowerEdge Rack Servers cater to the needs of my medium-size business by providing great out-of-box performance from a VMware perspective, scalability, and compatibility with the VMware platform.
How are customer service and support?
If I had to rank Dell support from one to ten, with ten being best and one being worst, I would rank the support as ten.
Dell support is the best. We have dealt with other support providers. Hands down, Dell is the best in terms of the usability, functionality, and their willingness to help. They help even when a product may go out of warranty, knowing we are loyal customers who will continue to buy their products, they will still do whatever they can to help.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
I don't find the Dell PowerEdge Rack Servers to be expensive in general when I buy it a la carte. The aftermarket price for RAM modules and CPU cores is expensive. If I want to switch out a CPU or processor inside of my Dell PowerEdge to gain more cores, which increases my performance for VMware, the aftermarket price is so expensive that we typically take that box, retire an older Dell PowerEdge, and then buy a brand new one.
Which other solutions did I evaluate?
Before installing the Dell PowerEdge Rack Servers, we had looked at HP and Cisco which also have their own line of virtualized servers. However, considering Dell support and how Dell has been a very good partner with us, we stick with them.
What other advice do I have?
On a scale of one to ten, I rate this solution an eight.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 22, 2025
Flag as inappropriateSenior Systems Engineer at a tech vendor with 1,001-5,000 employees
Offers ease of use, resource consolidation, and faster builds
Pros and Cons
- "The most valuable feature of Dell PowerEdge Rack Servers is the ease of use, as it allows me to spin up different OSes on it without having to go through a bunch of hoops."
- "My company has seen a return on investment from using Dell PowerEdge Rack Servers, as the builds that the build team runs are going approximately 30% faster on the newer PowerEdge than what we were using previously."
- "The pricing could be better, as budget is always a huge thing for us."
- "The pricing could be better, as budget is always a huge thing for us. Anytime we can get better pricing, it helps convince the business to adopt it."
What is our primary use case?
My latest use case for Dell PowerEdge Rack Servers has been for virtualization, setting up Proxmox servers, and creating a secure environment by setting up VDI machines.
How has it helped my organization?
It has helped avoid purchasing multiple laptops and set everything up on just one server machine and one rack in a data center through consolidation.
What is most valuable?
The most valuable feature of Dell PowerEdge Rack Servers is the ease of use, as it allows me to spin up different OSes on it without having to go through a bunch of hoops.
What needs improvement?
The pricing could be better, as budget is always a huge thing for us. Anytime we can get better pricing, it helps convince the business to adopt it.
For how long have I used the solution?
For my current use case of Dell PowerEdge Rack Servers, it has been about three months, but in my current position, I have been using it for about three years.
What do I think about the stability of the solution?
The stability of the Dell PowerEdge Rack Servers is good. It is significantly better than some of the 8 or 9-year-old Dell blade servers we were using before.
What do I think about the scalability of the solution?
Dell PowerEdge Rack Servers scale with the growing needs of my company. We are scaling smoothly, as the PowerEdges we are putting in are replacing older ones, and we are getting much better feedback from the business on it.
We were 3,500 employees a month ago. We're now close to 33,000. We just got acquired.
How are customer service and support?
I have not had to contact customer service or technical support for Dell PowerEdge Rack Servers, as I have been able to manage everything myself.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
The blade servers we were using were eight or nine-year-old Dell blade servers.
How was the initial setup?
Deploying the Dell PowerEdge Rack Servers is easy. We just rack, stack, and then hook it up to the network, and it is good to go. For a single server, it takes maybe an hour or two.
What was our ROI?
My company has seen a return on investment from using Dell PowerEdge Rack Servers, as the builds that the build team runs are going approximately 30% faster on the newer PowerEdge than what we were using previously.
What's my experience with pricing, setup cost, and licensing?
I personally think the pricing and licensing of Dell PowerEdge Rack Servers is actually fairly decent, though the way the business runs leads to sticker shock anytime we give them a quote.
What other advice do I have?
Currently, my team does not use Dell PowerEdge Rack Servers for any AI initiatives, but I believe there are other teams in the company that are, and they have their own dedicated PowerEdge servers.
I would rate Dell PowerEdge Rack Servers a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: May 20, 2025
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