IT Central Station is now PeerSpot: Here's why

ConnectWise Control Pros

Steve Schick - PeerSpot reviewer
Technology and Logistics Director at a media company with 501-1,000 employees
Offers more security than TeamViewer, Google Remote Desktop, and Zoom. It's a stable, feature-rich solution that's easy to set up and easy to scale.
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Vladislavs Dmuhovskis - PeerSpot reviewer
IT System and Network Administrator at a maritime company with 10,001+ employees
I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on.
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Cobus Burgers - PeerSpot reviewer
Managing Director at NETCB
Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%.
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Buyer's Guide
ConnectWise Control
July 2022
Learn what your peers think about ConnectWise Control. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
610,190 professionals have used our research since 2012.
MC
Manager, Information Technology Service Operations at Lynnco
You can bring up a command prompt remotely and execute commands without having to disturb the user.
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MS
SA at a university with 1,001-5,000 employees
ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN.
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ConnectWise Control Cons

Vladislavs Dmuhovskis - PeerSpot reviewer
IT System and Network Administrator at a maritime company with 10,001+ employees
On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments.
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Cobus Burgers - PeerSpot reviewer
Managing Director at NETCB
Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment.
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MC
Manager, Information Technology Service Operations at Lynnco
I really didn't care for the onboarding process and it is something that should be improved.
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Buyer's Guide
ConnectWise Control
July 2022
Learn what your peers think about ConnectWise Control. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
610,190 professionals have used our research since 2012.
MS
SA at a university with 1,001-5,000 employees
I would like ConnectWise Control to be more transparent on the real costs to renew their license.
View full review »
Buyer's Guide
ConnectWise Control
July 2022
Learn what your peers think about ConnectWise Control. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
610,190 professionals have used our research since 2012.