ConnectWise Control Pros
SS
Steve Schick
Technology and Logistics Director at a media company with 501-1,000 employees
Offers more security than TeamViewer, Google Remote Desktop, and Zoom.
It's a stable, feature-rich solution that's easy to set up and easy to scale.
View full review »VD
Vladislavs Dmuhovskis
IT System and Network Administrator at a maritime company with 10,001+ employees
I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on.
View full review »Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%.
View full review »Buyer's Guide
ConnectWise Control
March 2023

Learn what your peers think about ConnectWise Control. Get advice and tips from experienced pros sharing their opinions. Updated: March 2023.
687,256 professionals have used our research since 2012.
It's very low maintenance.
View full review »MS
reviewer1228086
SA at a university with 1,001-5,000 employees
ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN.
View full review »Control lets us do remote management of machines without having to be on the VPN. It's super simple and super easy.
View full review »ConnectWise Control Cons
VD
Vladislavs Dmuhovskis
IT System and Network Administrator at a maritime company with 10,001+ employees
On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments.
View full review »Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment.
View full review »At the moment, there's absolutely no specific feature that we actually need additionally since all the features that we need are available.
View full review »Buyer's Guide
ConnectWise Control
March 2023

Learn what your peers think about ConnectWise Control. Get advice and tips from experienced pros sharing their opinions. Updated: March 2023.
687,256 professionals have used our research since 2012.
MS
reviewer1228086
SA at a university with 1,001-5,000 employees
I would like ConnectWise Control to be more transparent on the real costs to renew their license.
View full review »There could be improvement to the remote command line tools.
View full review »Buyer's Guide
ConnectWise Control
March 2023

Learn what your peers think about ConnectWise Control. Get advice and tips from experienced pros sharing their opinions. Updated: March 2023.
687,256 professionals have used our research since 2012.