ConnectWise Automate and Azure Bastion are notable competitors in the IT management sector. ConnectWise Automate leads with strong automation capabilities, while Azure Bastion excels in providing secure remote access through Azure service integration.
Features: ConnectWise Automate offers robust automation with scripting and patch management, enabling efficient IT operations. Its remote monitoring ensures smooth control of devices across various locations. Azure Bastion enhances security by allowing RDP and SSH connections without public IPs, benefiting highly secure environments. It integrates seamlessly within the Azure cloud, supporting role-based access control and SSL tunneling.
Room for Improvement: ConnectWise Automate could enhance its interface intuitiveness and further streamline initial setup processes. There is a need for improvement in automation features to offer more user-friendly scripting options. Enhanced remote access capabilities could further strengthen its offerings. Azure Bastion could benefit from improved documentation and more robust user access management tools. Increasing flexibility around integration options with non-Azure services would extend its utility. Improvements in cost predictability could provide users with a clearer understanding of potential expenses.
Ease of Deployment and Customer Service: ConnectWise Automate requires significant setup effort, supported by extensive documentation and customer support. In contrast, Azure Bastion offers effortless deployment within the Azure ecosystem, taking advantage of Azure's comprehensive support resources. Azure's cloud-native design simplifies integration and ongoing management.
Pricing and ROI: ConnectWise Automate involves a high initial setup cost with potential long-term ROI through automation benefits. Azure Bastion adopts a pay-as-you-go model within the Azure framework, offering cost-efficient scaling for users leveraging Azure services. ConnectWise demands a larger upfront investment, while Azure Bastion allows for flexible spending tailored to specific cloud activities.
| Product | Market Share (%) |
|---|---|
| Azure Bastion | 1.1% |
| ConnectWise Automate | 7.7% |
| Other | 91.2% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 3 |
| Large Enterprise | 1 |
Azure Bastion is a service you deploy that lets you connect to a virtual machine using your browser and the Azure portal. The Azure Bastion service is a fully platform-managed PaaS service that you provision inside your virtual network. It provides secure and seamless RDP/SSH connectivity to your virtual machines directly from the Azure portal over TLS. When you connect via Azure Bastion, your virtual machines do not need a public IP address, agent, or special client software.
ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.
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