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VMware Carbon Black Endpoint vs Zscaler Client Connector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

VMware Carbon Black Endpoint
Ranking in Endpoint Detection and Response (EDR)
17th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Endpoint Protection Platform (EPP) (21st), Security Incident Response (1st), Ransomware Protection (5th)
Zscaler Client Connector
Ranking in Endpoint Detection and Response (EDR)
51st
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

KarthikR1 - PeerSpot reviewer
The solution has an easy setup but needs to mature on cloud environment security
The maturity of the Kubernetes security is absent in Carbon Black CB Defense. The solution has to mature on container security and a lot of cloud environment security. Security is available only for Windows, while security for Linux and Mac is not very strong. The deadlock issue causes me to put more effort into installing an upgrade. The numerous issues with the environment of the product solution should be addressed. Work orders are taking more than two months to get resolved. There's been one issue open for two months, and the solution they gave is being implemented step by step. Still, it is not meeting the requirements and breaking the system. Hence, our business is completely disturbed.
Carlos Snel - PeerSpot reviewer
Allows our IT department to easily analyze any connection issues
There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available. Additionally, more data centers are required globally to reduce latency, especially in areas like South America and Africa, though this does not directly relate to the Client Connector.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is pretty strong in terms of security and their features are very good in that respect."
"It significantly speeds up incident response times by alerting analysts immediately upon detecting potential issues."
"Once the solution is installed and configured correctly it does not require a lot of hands-on attention until you need upgrading."
"The EDR and reports were helpful in improving our organization."
"The initial setup is very easy."
"CB Defense is more powerful, and you can take more actions than others. Its security features and signatures are constantly updated, so it is more effective than other security solutions."
"Technical support is excellent."
"It is stable and easy to set up."
"Zscaler Client Connector is quite scalable, and I would rate its scalability as nine or ten out of ten."
"The solution operates in the background seamlessly without the user noticing."
"I'd rate the solution nine out of ten."
 

Cons

"The application control can be improved. It should also have an automatic update of the agents."
"I would like to see the user credentials feature improved. I would also like to see more reporting features and better ways to roll the reports out."
"Performing a malware scan usually takes a lot of time, more than 24 hours."
"The tech support communicates, but it's just not with movement."
"The pricing could be more reasonable."
"CB Defense could be more compatible with Linux, and its cloud provision could be improved."
"Integration is difficult, but CB Defense is more powerful than others. It is difficult to implement but easy to pick up many detections."
"I would like to see improvements made so that we can better see all of the processes."
"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."
"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."
"The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects."
 

Pricing and Cost Advice

"The licensing cost is on the more expensive side, but I thought it was worth it because they did a good job. It was one of the vendors I truly didn't have to worry about too much until this latest upgrade."
"The pricing is annually based and operates through another department than mine."
"The pricing is very high."
"The cost is a considerable factor, but the benefit factor is the most important. When you compare it with other products, the price is high. Carbon Black will negotiate the price."
"The pricing [is] more or less the same as other similar solutions."
"It's reasonable in price"
"The product is quite reasonable."
"CB Defense is available on a yearly subscription and is priced by the number of endpoints."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Government
9%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
What is your experience regarding pricing and costs for Zscaler Client Connector?
Zscaler Client Connector is notably costly, with pricing rated at five out of ten in terms of affordability, reflecting the premium pricing of the solution.
What needs improvement with Zscaler Client Connector?
The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects. An enhancement to increase stability would be beneficial.
What is your primary use case for Zscaler Client Connector?
I use Zscaler Client Connector ( /products/zscaler-client-connector-reviews ) when working from home to access my work applications. It allows me to connect to the VPN, enabling access to internal ...
 

Also Known As

Carbon Black CB Defense, Bit9, Confer
No data available
 

Overview

 

Sample Customers

Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Information Not Available
Find out what your peers are saying about VMware Carbon Black Endpoint vs. Zscaler Client Connector and other solutions. Updated: May 2025.
854,338 professionals have used our research since 2012.