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VMware Carbon Black Endpoint vs Zscaler Client Connector comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
VMware Carbon Black Endpoint
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
65
Ranking in other categories
Endpoint Protection Platform (EPP) (30th), Security Incident Response (3rd), Ransomware Protection (8th)
Zscaler Client Connector
Ranking in Endpoint Detection and Response (EDR)
25th
Average Rating
8.8
Reviews Sentiment
5.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.8% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 1.8%, up from 1.7% compared to the previous year. The mindshare of Zscaler Client Connector is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
Zscaler Client Connector0.6%
VMware Carbon Black Endpoint1.8%
Other93.9%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
PM
CTO at Microsoft
Improved incident investigation has supported response while core protection still needs progress
VMware Carbon Black Endpoint does not have easy integration, as there are many complexities with the Ribitava API, which is very deep. I rate this solution overall as a five or six on a scale from one to ten. I have integrated VMware Carbon Black Endpoint with other tools that are helpful. I think this solution should be targeted at small clients, because adoption will grow more with small businesses tomorrow.
DA
IT Support Admin at Kuehne & Nagel Inc.
Client activity has been monitored efficiently through in-depth log analysis and traffic filtering
I use the Zscaler speed test, and it is very nice. We use some logs from Zscaler Client Connector to collect data and see what is happening, such as if there is an interruption or something. There is a specific tunnel version that we have to use because, depending on the internet provider, some of them have lower speed, so we have some issues. This is because of the provider, not from Zscaler. We use Office 365 services and Office applications, and because some connections are slow and they do not have full coverage from the internet provider, we have some issues. If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down. This may be because they put some policy. Of course, if you use Office 365 services such as Outlook, the minimum bandwidth is 5 megabits and more, so this causes issues if the users do not have a good remote connection. This depends on the companies and the users, so they need to fix it. This is not from us or our company. It is very useful, and the logs are very helpful. When we go to logs, we understand what is happening.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The one feature of Palo Alto Networks Traps that our organization finds most valuable is the App ID service."
"The solution's most valuable feature is its ability to rapidly detect certain hardware files."
"I generally believe that Cortex XDR by Palo Alto Networks is probably the best in the market right now."
"It's very stable. I've never experienced downtime for the ASM console or ASM core."
"Previously, we had to install endpoint protection per machine and then scan and update, but Cortex XDR basically does that centrally and predictably, so we have more time to do day-to-day work rather than spend time chasing those endpoints."
"Implementing Cortex XDR by Palo Alto Networks has had a significant impact on my security analyst workload because it becomes much easier."
"Palo Alto is constantly adding new features."
"The product is very good, it has caught a lot of exploits that most products would not."
"The initial setup was fairly easy."
"In our POC, we had 200 samples including ones that were available but not as popular and we received a 100% efficacy."
"Carbon Black Cb Defense has a nice component called Alert Triage; it has helped to detect threats across the data and contains full details of the process execution kill chain and go live for immediate remediation."
"The software uses very few resources; it is almost invisible to the end user."
"The solution is stable."
"We are an MSP, and we deployed this solution for a banking client; we use it to help us defend against advanced persistent threats."
"The portal is easy to use and manage."
"I found the offline scanning to be particularly useful."
"It is very useful, and the logs are very helpful; when we go to logs, we understand what is happening."
"The best features of Zscaler Client Connector are that it gives the client a much more transparent experience, as they don't have to worry about connecting to a VPN."
"The solution operates in the background seamlessly without the user noticing."
"I'd rate the solution nine out of ten."
"The real-time analytics feature in Zscaler Client Connector is another valuable feature called Digital Experience, or ZDX, which can easily identify the root cause of issues accessing public or internal resources and provide good analysis so relevant teams can quickly resolve them, making it a very good tool that helps customers."
"Zscaler Client Connector is quite scalable, and I would rate its scalability as nine or ten out of ten."
"It is very important to see what is happening between the user and the applications that we have, and to filter the traffic from outbound traffic and inside traffic."
"Zscaler Client Connector has eliminated VPN bottlenecks and outages, improved user productivity with instant secure access, and reduced help desk tickets related to VPN issues, overcoming 60% of VPN-related problems while allowing faster onboarding of remote users and better enforcement of zero-trust security policies."
 

Cons

"It is a complex solution to implement."
"There is a severe gap in functionality between Windows, Linux, and Mac versions. For example all folder restriction settings are Windows only. Traps 5.0+ does not have SAML / LDAP integration."
"The tool needs to be improved in terms of integration and interface."
"The GUI could be improved."
"The solution lags to the real-time scenarios here and there."
"The solution should enhance the ADR and reporting."
"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."
"The negative aspect I see is the economic model used by Palo Alto."
"The EDR portion could be better. I'm not a big fan, but it works."
"Based on all the security roles and the release privilege, it could take time for an application to be whitelisted and approved for use."
"Needs improvement in the area of infrastructure for on-premise installation.​"
"The Mac support needs improvement, as it had next to none."
"Sensor deployment requires extensive fine-tuning, and creating deployment packages is time-consuming."
"Report generation can be improved."
"The feature set for the firewall needs improvement."
"The pricing could be more reasonable."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
"Zscaler Client Connector is not low in cost; it is definitely on the higher side."
"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."
"I rate this product nine out of ten because I have seen some minor instability issues after updates and some room for UI improvement for deeper analytics, with instances of major issues after updating the GCC that required rollbacks."
"The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects."
"There is a hard learning curve for Zscaler Client Connector; their support isn't the greatest all the time."
 

Pricing and Cost Advice

"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"The price of the product is not very economical."
"Very costly product."
"I don't have any issues with the pricing. We are satisfied with the price."
"It has reasonable pricing for the use cases it provides to the company."
"It is "expensive" and flexible."
"Cortex XDR's pricing is ok."
"Its pricing is kind of in line with its competitors and everybody else out there."
"The solution has almost the same price as other different kinds of infrastructures, but it offers a lot of different features."
"The product’s price is less expensive than other vendors."
"We have branches, we have different companies, but we cannot buy less than 100 licenses. This does not make sense to me... It should be more flexible. I can understand their saying, "Okay, to be a customer you need 100," but to add on to that number it should be something very straightforward. If I need to add five, for example, I shouldn't need to add 100."
"The pricing is very high."
"It's reasonable in price"
"It is more expensive, but it's worth it. There are no additional costs beyond the standard licensing fee."
"The platform is expensive."
"Overall, it was cost-effective too."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
10%
Financial Services Firm
10%
Financial Services Firm
9%
Construction Company
9%
Manufacturing Company
7%
Comms Service Provider
7%
Manufacturing Company
18%
Comms Service Provider
9%
Construction Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise33
By reviewers
Company SizeCount
Small Business3
Large Enterprise5
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...
What is your experience regarding pricing and costs for Carbon Black CB Defense?
My rating for the pricing of VMware Carbon Black Endpoint is that it is not cheap, but it is also not as inexpensive ...
What is your experience regarding pricing and costs for Zscaler Client Connector?
My experience with pricing, setup cost, and licensing is that the pricing is fair, though it is a bit costly. It oper...
What needs improvement with Zscaler Client Connector?
For Zscaler Client Connector, I would appreciate more granular control over the client update rollout and slightly fa...
What is your primary use case for Zscaler Client Connector?
My main use case of Zscaler Client Connector is to provide secure, seamless access to the internet and internal appli...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Carbon Black CB Defense, Bit9, Confer
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Information Not Available
Find out what your peers are saying about VMware Carbon Black Endpoint vs. Zscaler Client Connector and other solutions. Updated: August 2026.
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