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VMware Carbon Black Endpoint vs Zscaler Client Connector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

VMware Carbon Black Endpoint
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
64
Ranking in other categories
Endpoint Protection Platform (EPP) (37th), Security Incident Response (6th), Ransomware Protection (8th)
Zscaler Client Connector
Ranking in Endpoint Detection and Response (EDR)
33rd
Average Rating
8.6
Reviews Sentiment
5.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of VMware Carbon Black Endpoint is 1.8%, down from 2.1% compared to the previous year. The mindshare of Zscaler Client Connector is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
VMware Carbon Black Endpoint1.8%
Zscaler Client Connector0.5%
Other97.7%
Endpoint Detection and Response (EDR)
 

Featured Reviews

reviewer2689206 - PeerSpot reviewer
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
Behavior analytics has strengthened threat prediction yet still needs to improve overall standing
Regarding the real-time monitoring feature with VMware Carbon Black Endpoint, it is helpful in addressing unseen threats. I find the behavior analysis feature beneficial. I assess VMware Carbon Black Endpoint's machine learning capabilities in detecting unknown threats as fantastic. The behavior and analytics feature employs machine learning, and these are features which make the product and give that distinguishing, differentiating factor. The intelligent threat hunting capabilities have impacted my customers' cybersecurity efforts by giving them the edge to be prepared well in advance. Whenever this feature provides prediction, you know what action to take. You are aware of a possible attack and what kind of attack it may be, so you are much better prepared.
DA
IT Support Admin at Kuehne+Nagel
Client activity has been monitored efficiently through in-depth log analysis and traffic filtering
I use the Zscaler speed test, and it is very nice. We use some logs from Zscaler Client Connector to collect data and see what is happening, such as if there is an interruption or something. There is a specific tunnel version that we have to use because, depending on the internet provider, some of them have lower speed, so we have some issues. This is because of the provider, not from Zscaler. We use Office 365 services and Office applications, and because some connections are slow and they do not have full coverage from the internet provider, we have some issues. If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down. This may be because they put some policy. Of course, if you use Office 365 services such as Outlook, the minimum bandwidth is 5 megabits and more, so this causes issues if the users do not have a good remote connection. This depends on the companies and the users, so they need to fix it. This is not from us or our company. It is very useful, and the logs are very helpful. When we go to logs, we understand what is happening.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is extremely scalable."
"The software uses very few resources; it is almost invisible to the end user."
"Carbon Black Defense has a higher detection ratio because it's cloud-based and it also does a lookup to virus total."
"It actually does some heuristics, and some behavioral analysis."
"The product is pretty strong in terms of security and their features are very good in that respect."
"One of the most valuable features is that it will block vulnerable sites. If there was a connection between one of our devices to a known malware site, it will block it."
"The EDR and reports were helpful in improving our organization."
"I feel that the initial setup was straightforward and not complex."
"It is very useful, and the logs are very helpful; when we go to logs, we understand what is happening."
"I'd rate the solution nine out of ten."
"It is very important to see what is happening between the user and the applications that we have, and to filter the traffic from outbound traffic and inside traffic."
"The solution operates in the background seamlessly without the user noticing."
"It is very useful, and the logs are very helpful; when we go to logs, we understand what is happening."
"The best features of Zscaler Client Connector are that it gives the client a much more transparent experience, as they don't have to worry about connecting to a VPN."
"Zscaler Client Connector is quite scalable, and I would rate its scalability as nine or ten out of ten."
"The real-time analytics feature in Zscaler Client Connector is another valuable feature called Digital Experience, or ZDX, which can easily identify the root cause of issues accessing public or internal resources and provide good analysis so relevant teams can quickly resolve them, making it a very good tool that helps customers."
 

Cons

"The local technical support is very poor, but the support from headquarters is very nice."
"The UI interface needs improvement. The management needs further work in future versions."
"I would like to see improvements made so that we can better see all of the processes."
"With the on-prem one, the bug has been reported by the community in early January or February, something like that, at the beginning of the year, and it's still not addressed. They have released two versions since then, and yet neither of them addresses this specific issue."
"In our company, we also wanted to have network detection, like a host-based IDS on VMware Carbon Black Endpoint, but we did not get it."
"This solution could have greater granular control on how certain applications work."
"This product should be cheaper."
"As far as I know, Carbon Defense has nothing that can be installed on mobile devices. It lacks a defense solution for mobile devices, especially mobile tablets. I would like to see support for mobile devices and the pricing should be less than the pricing for a normal workstation."
"The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."
"Zscaler Client Connector is not low in cost; it is definitely on the higher side."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
 

Pricing and Cost Advice

"In terms of licensing costs, Carbon Black CB Defense was all associated with CROW and the services my company is using with them, so it came all-inclusive."
"The cost is a considerable factor, but the benefit factor is the most important. When you compare it with other products, the price is high. Carbon Black will negotiate the price."
"I am not really involved in the pricing of this product. But, from my understanding, it is OK for us."
"The solution has almost the same price as other different kinds of infrastructures, but it offers a lot of different features."
"Its pricing was very good, which is one of the reasons I went to it as an alternative. It is on a yearly basis. There are no additional fees."
"The pricing [is] more or less the same as other similar solutions."
"It's reasonable in price"
"​The cost/benefit factor has great relevance in Cb Defense implementations​."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Government
9%
Computer Software Company
9%
Manufacturing Company
8%
Manufacturing Company
24%
Government
14%
Insurance Company
7%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise31
No data available
 

Questions from the Community

What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
What is your experience regarding pricing and costs for Zscaler Client Connector?
Zscaler Client Connector is notably costly, with pricing rated at five out of ten in terms of affordability, reflecting the premium pricing of the solution.
What needs improvement with Zscaler Client Connector?
Zscaler continues to strengthen the Zscaler Client Connector by introducing new features and expanding the platform’s capabilities. Their roadmap is mature, and in many areas they are ahead of comp...
What is your primary use case for Zscaler Client Connector?
I’m not working directly for Zscaler; I work with a partner organization as a Systems Integrator. Our work is not limited to Zscaler—we support multiple security and networking products. This inclu...
 

Also Known As

Carbon Black CB Defense, Bit9, Confer
No data available
 

Overview

 

Sample Customers

Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Information Not Available
Find out what your peers are saying about VMware Carbon Black Endpoint vs. Zscaler Client Connector and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.