UKG vs Work.com [EOL] comparison

Why PeerSpot?

The compared UKG and Salesforce solutions aren't in the same category. UKG is ranked #6 in CHCM , with an average rating of 9.0, and holds a 4.6% mindshare in the category. Additionally, 89% of UKG users are willing to recommend the solution, compared to 50% of Salesforce users who would recommend it.

UKG

Read 125 UKG reviews

12,388 Views
6,937 Comparison Views

89% willing to recommend

Work.com [EOL]

Read 3 Work.com [EOL] reviews

50% willing to recommend

UKG

Work.com [EOL]

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between UKG and Work.com [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Workday, SAP, Deel and others in Cloud HCM.

To learn more, read our detailed Cloud HCM Report (Updated: September 2026).

Buyer's Guide

Cloud HCM

September 2026

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Helped 914,109 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

UKG

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

125

Ranking in other categories

Benefits Administration (4th), Talent Management (6th), Employee Scheduling Software (1st), Cloud HCM (6th), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (6th), AI-Agents for HR (5th)

Work.com [EOL]

Average Rating

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Harish_Mahanta

Works

Streamlined time tracking boosts operational efficiency across multiple regions

The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Read full review

reviewer1794996

Client Director - Financial Services at a university with 10,001+ employees

Centralized management, useful information storage, but can feel clunky

We have found value in Work.com because it gave us a central place for capturing any opportunities-related information, such as client-related information. Additionally, it is a place for storing this information. Anyone in the organization, if it was being updated actively by the people or by the sales team, could have access to it. Once the contact information is there about any client, then it stays there. If you are approaching a client, you are able to check if there's any history. It's a good tool, but it all depends on how disciplined the sales team is in entering the information regularly.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The integrated business intelligence tool (IBM Cognos) is by far the absolute best reporting tool I have ever used in my 15 years of being in HR."

"The fact that I can see the whole HR information in a single point is valuable."

"Talent Management and Business Intelligence are the most valuable features."

"The reliability and the expertise which they deliver are wonderful."

"I have found the compensation management module to be very valuable and time saving."

"I have found the most valuable feature to be business intelligence and Cognos reporting."

"The payroll functionality allows for immediate correcting of pay stubs."

"We have gone form 1200 employees processing paper reviews to having everything being online and at our finger tips."

More UKG pros

"We have found value in Work.com because it gave us a central place for capturing any opportunities-related information, such as client-related information. Additionally, it is a place for storing this information. Anyone in the organization, if it was being updated actively by the people or by the sales team, could have access to it. Once the contact information is there about any client, then it stays there. If you are approaching a client, you are able to check if there's any history. It's a good tool, but it all depends on how disciplined the sales team is in entering the information regularly."

"Employees in our company recognize each other daily for their contributions."

"We have found value in Work.com because it gave us a central place for capturing any opportunities-related information, such as client-related information."

"Performance management and goals are the most valuable features."

Cons

"The tax corrections are a bit burdensome; you have to void and reissue payments."

"Reporting and the talent suite need improvement compared to other vendors."

"Our deployment had a lot of issues...but with my few months at the company, I am finding these are self inflicted."

"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."

"The Time Management module currently lacks the same look and feel of the UltiPro application and the other modules that Ultimate provides its clients."

"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."

"Customer service is hit or miss. We keep being told that Ulti wants to provide top-notch customer service, but it's not being delivered when you have to wait days, weeks, or even months to get issues worked on or resolved."

"It could be more configurable."

More UKG cons

"I found Work.com a bit clunky. There were too many fields, but maybe that was the design. It could be company-specific to me. There were overlapping fields and sometimes it was confusing."

"The pricing is higher than what we would have preferred to spend."

"The UI needs to improve."

Pricing and Cost Advice

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

"The platform is not affordable but also not the most expensive."

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

"If you're going for the full suite, it can be fairly pricey."

"The pricing depends on the number of licenses we buy."

Information not available

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Top Industries

By visitors reading reviews

Construction Company

12%

Financial Services Firm

12%

Outsourcing Company

11%

Comms Service Provider

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	48
Midsize Enterprise	43
Large Enterprise	48

No data available

Questions from the Community

What needs improvement with UKG?

UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.

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What is your primary use case for UKG?

I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...

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What advice do you have for others considering UKG?

Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...

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Comparisons

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Compared 13% of the time

SAP SuccessFactors vs UKG

Compared 8% of the time

SAP HCM vs UKG

Compared 4% of the time

Dayforce HCM vs UKG

Compared 4% of the time

PeopleSoft vs UKG

Compared 3% of the time

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PeopleSoft vs Work.com [EOL]

Compared 24% of the time

SAP SuccessFactors vs Work.com [EOL]

Compared 20% of the time

Cegid vs Work.com [EOL]

Compared 19% of the time

Workday HCM vs Work.com [EOL]

Compared 15% of the time

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Product Reports

Buyer's Guide

UKG

August 2026

Download UKG product report

No data available

Also Known As

UKG Pro, UKG Dimensons, UKG Ready

No data available

Overview

UKG offers a comprehensive suite for payroll processing, HR management, and business intelligence, integrating seamlessly with systems like PeopleSoft and Workday. Its cloud-based service enhances workforce management across industries with advanced customization and intuitive use.

UKG's extensive features include payroll processing, business intelligence reporting, and self-service options for employees and managers. The platform is designed for ease of integration, providing a user-friendly experience with extensive onboarding tools and robust data management. While UKG excels in configuration and reporting capabilities, it requires improvements in customer support and benefits administration flexibility. Implementation can be complex, and areas such as real-time support and automated processes need refinement.

What are UKG's most valued features?

Payroll Processing: Streamlined for accurate and efficient transactions.
Business Intelligence Reporting: Offers insightful data analytics to inform decision-making.
Employee and Manager Self-service: Empowers users with access to essential tools and information.
Benefits Administration: Manages employee benefits with ease.
Data Integration: Ensures seamless interaction with other systems, enhancing performance.

What benefits should users consider in reviews?

Improved Employee Satisfaction: Cloud-based updates foster an engaging environment.
Streamlined HR Activities: Integrates with existing systems to enhance operation efficiency.
Ease of Use: Users appreciate its intuitive design and customization options.

UKG is leveraged across multiple industries for its robust functionalities in payroll and HR management, supporting recruitment, onboarding, and workforce dynamics. The platform's integration with time management and learning modules supports comprehensive employee management and compliance across global deployments.

UKG

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Sample Customers

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon

Varsity Spirit

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