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Work.com [EOL] vs Xactly comparison

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Work.com [EOL]
Average Rating
6.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Xactly
Average Rating
9.6
Number of Reviews
2
Ranking in other categories
Sales Performance Management (1st)
 

Featured Reviews

reviewer1794996 - PeerSpot reviewer
Client Director - Financial Services at a university with 10,001+ employees
Centralized management, useful information storage, but can feel clunky
We have found value in Work.com because it gave us a central place for capturing any opportunities-related information, such as client-related information. Additionally, it is a place for storing this information. Anyone in the organization, if it was being updated actively by the people or by the sales team, could have access to it. Once the contact information is there about any client, then it stays there. If you are approaching a client, you are able to check if there's any history. It's a good tool, but it all depends on how disciplined the sales team is in entering the information regularly.
Tinoop KR - PeerSpot reviewer
Senior Sales Compensation Analyst at Rubrik
A user-friendly solution that can be easily implemented and customized based on a company's requirements
The tool has limitations in customizing the dashboard and reports. We cannot get some information through reports. For example, if we want a report on the commission rates of 100 salespeople, there is no way to get that report. We have to go to each compensation plan document to get the information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have found value in Work.com because it gave us a central place for capturing any opportunities-related information, such as client-related information. Additionally, it is a place for storing this information. Anyone in the organization, if it was being updated actively by the people or by the sales team, could have access to it. Once the contact information is there about any client, then it stays there. If you are approaching a client, you are able to check if there's any history. It's a good tool, but it all depends on how disciplined the sales team is in entering the information regularly."
"Employees in our company recognize each other daily for their contributions."
"We have found value in Work.com because it gave us a central place for capturing any opportunities-related information, such as client-related information."
"Performance management and goals are the most valuable features."
"The product is very user-friendly."
"Automation is the best feature of Xactly Express."
 

Cons

"The UI needs to improve."
"The pricing is higher than what we would have preferred to spend."
"I found Work.com a bit clunky. There were too many fields, but maybe that was the design. It could be company-specific to me. There were overlapping fields and sometimes it was confusing."
"We have had to purchase additional data storage from Salesforce to accommodate the duplicated data in the Xactly tables."
"We cannot get some information through reports."
 

Pricing and Cost Advice

Information not available
"The tool is expensive."
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