We performed a comparison between IBM BPM and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."With the tester coach wherein you can interact with the interface while you're designing the process."
"The system integration layer is valuable because this enables an organization to create a single point where all the key organizational master data is held in different IT applications across different functions, that can be accessed and updated."
"Its most valuable features are usability and integration with other IBM products."
"It helps maintain, and in many instances, lower costs, as well as to maintain those costs, keeping them stable."
"Enabled us to convert most of the paper-based work into an automated workflow process, and some of them were converted into straight-through processing, with no human interaction involved whatsoever."
"It has reduced a lot of manual errors and processes."
"Integration is a big plus for me."
"The reach with Integration Adapters and support for adding custom Java code are valuable features."
"Data extraction and auto-classification are great features."
"One feature I like is that it makes the matrix easy for an unstructured document."
"It's not so complex to design what you need to."
"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."
"Now it has an OCR, optical character recognition, engine where it can extract data from the document."
"Kofax TotalAgility is stable."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"The integration could be improved."
"We are a government organization, and we are the largest government power sector in India. We generate around 30% of power in India. Therefore, our processes are quite complex. Although IBM BPM is a low-code or no-code software, if you want to have extremely complex workflows, just the business process diagrams are not helpful in creating those workflows. While implementing complex workflows, only the process flow diagrams did not help us. We had to write a lot of Java scripts and Java queries to achieve what we wanted. Its integration capabilities with the SAP environment have to be improved. At present, we are only talking at the web services environment level. Its price also needs to be improved. It is currently expensive. Previously, Active Directory required a heterogeneous environment, but now they want a homogeneous environment. We had onboarded employees through Microsoft Active Directory, and now I have to implement Microsoft AD only from the cloud for my vendors."
"There are a few areas, like triggering mechanisms, externally exposed variables, and changing its values."
"The analysis reports could be much better."
"The user experience, while it has improved, should continue to improve."
"UI is an area with a shortcoming that needs improvement."
"I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution."
"Also, we would like to see integration with artificial intelligence, machine learning-type of technical capabilities. Right now, there are a lot Watson libraries out there. Building those integrations more, out-of-the-box, from IBM would be a good direction."
"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."
"There needs to be more accessible certification and better pricing."
"The Transformation Designer of KTA can be made better."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
"Table line item extraction is not possible through Quick Capture."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews. IBM BPM is rated 7.8, while Tungsten TotalAgility is rated 8.2. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Hyland Brainware and Tungsten RPA.
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