We performed a comparison between Trend Micro Deep Discovery Email Inspector and Trend Micro Worry-Free Services Suites based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The basic features are okay and I'm satisfied with the Defender."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"It can effectively monitor outbound and inbound devices."
"I would rate the solution's stability at ten out of ten."
"The most valuable feature of Trend Micro Deep Discovery Email Inspector is the simple analysis of phishing emails."
"I like that it is very user-friendly and easy to install."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
"The most valuable feature of the solution is the ease of deployment."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"The most important feature is behaviour detection."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"The custom alerts have to improve a lot."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"Trend Micro Deep Discovery Email Inspector could improve by making it easier to use. Microsoft solutions are easier to use."
"The product's feature for message processing and blocking devices for bulk emails needs improvement."
"It could be more user-friendly, easier to install, and lighter on the network. I would say that for all products because you do not need technical expertise to take care of it. When you have a user-friendly solution, it makes it easier for the vendors or companies like us. We do not have to go to the client's site to attend to issues all the time. Because it is user-friendly, they can take care of it after some training."
"I would like to be able to send emails to a specific sandbox. This is a feature I would like to see added to the next release."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"The solution’s scalability is limited."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"The EDR part of the product is an area of concern where improvements are required."
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Trend Micro Deep Discovery Email Inspector is ranked 33rd in Email Security with 4 reviews while Trend Micro Worry-Free Services Suites is ranked 18th in Email Security with 6 reviews. Trend Micro Deep Discovery Email Inspector is rated 7.2, while Trend Micro Worry-Free Services Suites is rated 7.6. The top reviewer of Trend Micro Deep Discovery Email Inspector writes "Useful email analyzing, reliable, but setup could improve". On the other hand, the top reviewer of Trend Micro Worry-Free Services Suites writes "Can be used for endpoint protection and malware detection, but it is too expensive compared to other products". Trend Micro Deep Discovery Email Inspector is most compared with , whereas Trend Micro Worry-Free Services Suites is most compared with Trend Micro Apex One, Microsoft Defender for Business, ESET Endpoint Protection Platform and CrowdStrike Falcon. See our Trend Micro Deep Discovery Email Inspector vs. Trend Micro Worry-Free Services Suites report.
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