

Trellix Collaboration Security and Trend Micro Worry-Free Services Suites are competitors in the cybersecurity space. Trellix holds an advantage with customer satisfaction in features and support, while Trend Micro is notable for its robust capabilities, justifying its cost.
Features: Trellix Collaboration Security is praised for its seamless integration with collaboration platforms, comprehensive threat detection, and prevention. It supports organizations with behavior detection and operates efficiently without taxing system resources. Trend Micro Worry-Free Services Suites offers expansive endpoint protection, advanced threat analysis, and ransomware protection. Its cloud-based console provides visibility and control, and it is highly effective at detecting and blocking potential threats.
Room for Improvement: Trellix could enhance its scalability and expand on integration capabilities with more cloud solutions. Increasing automation features and refining user interface elements could further strengthen its offering. Trend Micro might benefit from streamlining its product complexity, optimizing ease of use, and reducing deployment intricacy. Simplifying its extensive support system and training requirements could also improve user experience.
Ease of Deployment and Customer Service: Trellix Collaboration Security is known for its simple deployment and effective customer service. Its straightforward installation process allows businesses to integrate quickly. In comparison, Trend Micro Worry-Free Services Suites has a detailed deployment model that can be complex but is supported by extensive customer service. While this might require more effort initially, it offers a robust support network to assist users.
Pricing and ROI: Trellix Collaboration Security presents a lower setup cost, offering substantial ROI for businesses needing quick integration. Its affordable pricing structure appeals to those seeking immediate efficiency without significant investment. Trend Micro Worry-Free Services Suites requires a higher initial investment, but the compelling ROI is reflected in its comprehensive security capabilities. This cost difference emphasizes Trellix's accessibility, while the price of Trend Micro aligns with its advanced functionalities.
With Trellix Collaboration Security's endpoint telemetry, policy automation, and faster threat correlation, our team spent around 25 to 35% less time on routine investigations.
I have seen a return on investment with Trellix Collaboration Security; specifically, money was saved and fewer employees were needed because I do not need employees on different sites.
I observe that the return on investment is hindered by the lack of adequate training opportunities, with Trellix's own training being quite costly, ranging from 2,000 to 4,000 dollars, which many small or medium-sized businesses cannot afford.
My contract of support at Santander and BNP was a platinum support level, and with that, we really had a good experience.
My experience with the Indian support team was not as satisfactory since they did not provide adequate support to rectify issues.
The support isn't bad, but there is room for improvement in response time.
Support is extremely good, but there is room for improvement.
Scalability benefits me by allowing for growth.
The console is strong and can be used for a large quantity of machines without slowing down.
Trellix Collaboration Security scalability allows me to use sensors on-cloud, on-premises, inside premises, and in a hybrid environment.
Sometimes, integration can be challenging, impacting its stability.
I would like to see the addition of email digital protection features, such as anti-spam and antivirus, not just sandboxing, in the on-premises solution.
To improve vulnerabilities, Trellix can use an automation process to check if the system is vulnerable.
Trellix Collaboration Security can be improved by making the reporting and analysis tools more detailed.
The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID.
It is quite expensive and should be reconsidered.
The setup cost was very cheap.
My experience with pricing, setup cost, and licensing for Trellix Collaboration Security is that pricing and setup were reasonable and licensing was straightforward.
The pricing of Trend Micro is a little bit higher compared to Sophos.
Another feature I believe is very important is the real-time response capability. It is possible to collect artifacts, run scripts, kill processes, and isolate machines all without leaving the interface.
One of the most valuable features is the protection against vulnerabilities, particularly through virtual patching.
The entire system is stable and delivers what the customer needs.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
We can get in-depth details of the emails going in and out, and we can create rules.
| Product | Market Share (%) |
|---|---|
| Trellix Collaboration Security | 2.0% |
| Trend Micro Worry-Free Services Suites | 0.3% |
| Other | 97.7% |


| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 2 |
Trellix Collaboration Security is a comprehensive solution designed to protect sensitive data and ensure secure collaboration within organizations. With the increasing reliance on digital platforms for communication and collaboration, it is crucial to have robust security measures in place. Trellix Collaboration Security offers a range of features to safeguard data and prevent unauthorized access.
One of the key features of Trellix Collaboration Security is its advanced encryption capabilities. All data transmitted and stored within the platform is encrypted using industry-standard encryption algorithms, ensuring that it remains secure and protected from potential threats. This encryption extends to all communication channels, including emails, file transfers, and instant messaging, providing end-to-end security.
To further enhance security, Trellix Collaboration Security incorporates multi-factor authentication. This means that users are required to provide multiple forms of identification, such as passwords, biometrics, or security tokens, to access the platform. This significantly reduces the risk of unauthorized access, as even if one factor is compromised, the others provide an additional layer of protection.
In addition to encryption and multi-factor authentication, Trellix Collaboration Security offers robust access controls. Administrators can define and enforce granular access permissions, ensuring that only authorized individuals can view, edit, or share specific documents or folders. This helps prevent data leakage and ensures that sensitive information is only accessible to those who need it.
Trellix Collaboration Security also includes comprehensive auditing and monitoring capabilities. Administrators can track user activities, monitor file transfers, and generate detailed reports to identify any suspicious or unauthorized behavior. This proactive approach allows organizations to quickly detect and respond to potential security breaches, minimizing the impact on data integrity and confidentiality.
Trend Micro Worry-Free Services Suites provide essential endpoint protection by mitigating malware and virus threats. Small to medium businesses utilize it for VPN access, scheduling scans, and network management.
This cybersecurity service includes a comprehensive dashboard for event management, policy filtering, and overall control. It simplifies configuration for users, despite facing certain limitations. Key functionalities like behaviour detection and cloud app security are highly valued. Businesses use it to maintain secure network operations and address device slowdowns efficiently.
What are the most important features?Trend Micro Worry-Free Services Suites are implemented in industries requiring stringent security measures, such as healthcare, finance, and education. These sectors benefit from secure VPN access, encrypted communications, and protection for cloud services like Office 365 and Gmail. The ease of configuration and robust functionalities make it a reliable choice for maintaining security standards and addressing device performance issues.
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