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Symantec Messaging Gateway vs Trend Micro InterScan Messaging Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Messaging Gateway
Ranking in Secure Email Gateway (SEG)
12th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Trend Micro InterScan Messa...
Ranking in Secure Email Gateway (SEG)
15th
Average Rating
7.0
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
Email Security (37th)
 

Mindshare comparison

As of January 2026, in the Secure Email Gateway (SEG) category, the mindshare of Symantec Messaging Gateway is 2.5%, down from 3.0% compared to the previous year. The mindshare of Trend Micro InterScan Messaging Security is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Symantec Messaging Gateway2.5%
Trend Micro InterScan Messaging Security0.8%
Other96.7%
Secure Email Gateway (SEG)
 

Featured Reviews

Girish Vijay - PeerSpot reviewer
Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.
Abdul  Waris - PeerSpot reviewer
Tech Operations at Martin Dow Limited
Deploy features like DLP and BEC for enhanced security
Multiple clients are using email security. We provide solutions based on what they need, and we configure them accordingly as per the requirement With Trend Micro email security gateway, we can deploy features like DLP and BEC. It includes Office 365 protection and sandboxing. This provides…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Symantec’s spyware and malware signature database is very good compared to other products."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"The setup is pretty simple."
"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"It is a solid and stable product."
"Messaging Gateway is stable."
"The solution is stable and the performance is good."
"The anti-malware and spam features are valuable."
"With Trend Micro email security gateway, we can deploy features like DLP and BEC."
"With Trend Micro email security gateway, we can deploy features like DLP and BEC."
"The solution provides protection with its Email Track Records and Machine Manual features."
"The technical support services are excellent."
 

Cons

"Messaging Gateway's advanced malware detection could be improved."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"The solution takes up a lot of memory."
"Sometimes the solution picks up false positive for viruses during scans."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"It could be more scalable."
"The solution's pricing could be improved."
"The product's pricing could be more flexible."
"There is room for improvement in content filtration, expressions, file sharing, and policy configuration."
"There is room for improvement in content filtration, expressions, file sharing, and policy configuration."
 

Pricing and Cost Advice

"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"They're a little costly compared to Microsoft."
"A subscription for technical support costs extra."
"Symantec Messaging Gateway’s pricing is very cheap."
"For 150 users, we pay INR 1,60,000."
"Trend Micro is an expensive solution."
"I rate Trend Micro InterScan Messaging Security’s pricing a seven out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
10%
Manufacturing Company
8%
Government
8%
Performing Arts
15%
Manufacturing Company
12%
Financial Services Firm
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise8
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Trend Micro InterScan Messaging Security?
The price is a bit high because the market is highly competitive. Multiple platforms are available, so we have to choose based on comparison.
What needs improvement with Trend Micro InterScan Messaging Security?
There is room for improvement in content filtration, expressions, file sharing, and policy configuration. We could decrease the price in email security gateway and cloud security services.
What is your primary use case for Trend Micro InterScan Messaging Security?
Multiple clients are using email security. We provide solutions based on what they need, and we configure them accordingly as per the requirement.
 

Also Known As

Symantec.cloud, Symantec Email Security.cloud
InterScan Messaging Security
 

Overview

 

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Copa Airlines, Air21, BookMyShow, Bulgarian American Credit Bank, Canadian Museum of History, CIBIL, Community National Bank, Dar Al-Handasah
Find out what your peers are saying about Symantec Messaging Gateway vs. Trend Micro InterScan Messaging Security and other solutions. Updated: December 2025.
881,078 professionals have used our research since 2012.