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Symantec Messaging Gateway vs Trellix Collaboration Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Messaging Gateway
Ranking in Secure Email Gateway (SEG)
12th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Trellix Collaboration Security
Ranking in Secure Email Gateway (SEG)
6th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
21
Ranking in other categories
Email Security (11th), Instant Communications Security and Compliance (2nd), AI Security (16th)
 

Mindshare comparison

As of September 2026, in the Secure Email Gateway (SEG) category, the mindshare of Symantec Messaging Gateway is 3.0%, up from 2.5% compared to the previous year. The mindshare of Trellix Collaboration Security is 5.9%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Trellix Collaboration Security5.9%
Symantec Messaging Gateway3.0%
Other91.1%
Secure Email Gateway (SEG)
 

Featured Reviews

Dennis O'Reilly - PeerSpot reviewer
Cyber SecOps Principal at Dotcom Security
The product provides good content filtering options, but the false positive submissions must be improved
The tool is very stable. I rate the stability a seven out of ten. It's an on-premise application that runs on a virtual machine. It has dependencies on the hypervisor host that we're running it on. If it's not configured, the application can be influenced by it. Sometimes, there is a service stop error while the service is still running. Sometimes, the service just stops. Some policies do not act the way that we intend them to respond.
Jorge Abalo - PeerSpot reviewer
Endpoint Security Analyst at BNP Paribas
Endpoint protection has strengthened network control and has simplified global threat response
In my opinion, the best features Trellix Collaboration Security offers include the firewall, the on-access scan, and the ability to obtain daily signatures for the latest malware. These daily signatures, referred to as content, ensure that we are protected against the most recent malware threats recognized by other companies. Another feature I particularly enjoy is the capability to maintain different locations that can communicate with the fabric, or DXL fabric as I refer to it, allowing me to create something akin to an EDR for immediate responses to resolve issues. The DXL fabric has helped my organization by enabling communication between different locations, such as one in Europe, another in South America, and one here. This fabric communicates with a broker that interacts with the TIE servers, which maintain the reputation of files, certificates, and known signatures from various regions including Europe, South America, and Canada. When something suspicious occurs, such as a certificate appearing malicious on an application, I can easily click and indicate that I trust this file, and through the fabric, I can apply an exclusion for that application across all locations simultaneously. Other features I find valuable include the SSO integration with Trellix EPO, specifically SAML SSO, allowing people not to have to manage usernames and passwords if they already utilize an SSO service for SAML; I consider this functionality to be quite beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is "set and forget". You pay for it and everything is done for you."
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"Messaging Gateway is stable."
"The solution is excellent at blocking spam."
"The stability is good; it's not buggy or glitchy, it works well, the performance is good, and they kept up with security patches."
"Symantec Messaging Gateway is stable and scalable."
"The main thing that I appreciate about this product is that the database of spam, malware, and ransomware is very large."
"The auto-remediation feature is valuable."
"The solution's most valuable feature is its simplicity. It's very user-friendly."
"Trellix Collaboration Security has positively impacted my organization by improving security, making teamwork more effective, and ensuring collaboration has become smoother."
"After implementing Trellix Collaboration Security, we have not encountered any incidents related to ransomware."
"I like FireEye's filtering, spam digests, and its advanced threat review of email flow. It also has a broad range of riskware rules you can deploy."
"FireEye ETP has blocked several campaigns that lead to the post compromise deployment of ransomware, Obfuscated Outlook Phishing impersonation, Attachment based Phishing."
"The product helps reduce the number of malicious emails reaching the user's inbox."
"Trellix Collaboration Security is valued for being a stable and comprehensive solution that fulfills customer needs."
 

Cons

"Since it was purchased by Broadcomm, we've found there's been a general slide in terms of the local services we have access to and we are considering replacing them."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical."
"The product must improve the user dashboards."
"It could be more scalable."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"Support services need enhancement. The existing support team is derived from both McAfee and FireEye, with FireEye having been more adept in support."
"The solution must provide features to scan QR codes for threats."
"Trellix Collaboration Security can be improved by making the reporting and analysis tools more detailed."
"The custom tailoring is limited."
"I would like the solution to be able to automatically quarantine the malicious emails before getting to the user's mailbox and continue with regular email operations. This could result in the user clicking the email before the purge operation is completed."
"The cloud product is not open to the customers. If the system itself could be more open to the customer, I'd be able to configure it more specifically."
"I would like to see this solution become more flexible."
"The reporting aspect of the solution needs improvement."
 

Pricing and Cost Advice

"A subscription for technical support costs extra."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"Symantec Messaging Gateway’s pricing is very cheap."
"They're a little costly compared to Microsoft."
"For 150 users, we pay INR 1,60,000."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"The cost is very high."
"I rate the product price as nine out of ten, where ten is the most expensive, and one is the cheapest. There is no need to pay any extra charges apart from the licensing costs."
"The licensing is on a yearly basis."
"The solution requires a license to be purchased for every user."
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Construction Company
15%
Financial Services Firm
13%
Comms Service Provider
6%
Construction Company
15%
Healthcare Company
12%
Comms Service Provider
12%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise17
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with FireEye Email Security?
A few areas stand out: Market coverage. The product needs to expand into markets it currently doesn't fully serve — North Africa in particular — and address the sales restrictions that exist in cer...
What is your primary use case for FireEye Email Security?
Trellix Collaboration Security is a tool used for file inspection, URL analysis, behavioral analysis, and integration with existing security tools. The product mainly serves the purpose of scanning...
What advice do you have for others considering FireEye Email Security?
Trellix Collaboration Security has seamless integration with most vendors, especially the SIEM solutions vendors, which is an advantage. There is, however, room for improvement in support services,...
 

Also Known As

Symantec.cloud, Symantec Email Security.cloud
FireEye Email Security
 

Overview

 

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market
Find out what your peers are saying about Symantec Messaging Gateway vs. Trellix Collaboration Security and other solutions. Updated: August 2026.
913,806 professionals have used our research since 2012.