Try our new research platform with insights from 80,000+ expert users

Symantec Messaging Gateway vs Trellix Collaboration Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Messaging Gateway
Ranking in Secure Email Gateway (SEG)
6th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Trellix Collaboration Security
Ranking in Secure Email Gateway (SEG)
9th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Email Security (18th), Instant Communications Security and Compliance (7th)
 

Mindshare comparison

As of June 2025, in the Secure Email Gateway (SEG) category, the mindshare of Symantec Messaging Gateway is 2.5%, up from 1.9% compared to the previous year. The mindshare of Trellix Collaboration Security is 2.4%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG)
 

Featured Reviews

Girish Vijay - PeerSpot reviewer
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.
BernardLugalia - PeerSpot reviewer
Provides strong data protection with virtual patching and vulnerability assessments
I primarily use it to monitor database access, particularly in banking and similar environments. It ensures that IT personnel and others do not create unauthorized accounts or users. Collaboration security assists in tracking database access and alerts in case of suspicious activity One of the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"Symantec’s spyware and malware signature database is very good compared to other products."
"The anti-malware and spam features are valuable."
"Symantec is a secure product."
"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
"The solution is stable and the performance is good."
"It is a solid and stable product."
"I like FireEye's filtering, spam digests, and its advanced threat review of email flow. It also has a broad range of riskware rules you can deploy."
"One of the valuable features of the product stems from the fact that it is easy to implement the tool in our environment."
"The product helps reduce the number of malicious emails reaching the user's inbox."
"We can control this solution from the cloud and are able to access it from wherever we are."
"Before installing, consider potential challenges with system performance, especially when integrating multiple tools, which could slow down performance."
"FireEye is good for malware depicting and security."
"FireEye Email Security helps us prevent spam and phishing emails and all other business-compromised email attacks."
"What I find most valuable with the solution is that it can integrate with cloud solutions, such as Google and Microsoft. Additionally, the solution is easy to use."
 

Cons

"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"They really need to create a good package that competes with Microsoft."
"Sometimes the solution picks up false positive for viruses during scans."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"It could be more scalable."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"The product must improve the user dashboards."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"If they want to be the primary or best solution, they need to have better email management features."
"FireEye needs single sign-on. They say it's on their roadmap. They should also implement support for Microsoft Authenticator app for 2FA."
"I would like to see this solution become more flexible."
"Sometimes especially zero-day spam emails can be passed to the user's inbox."
"The reporting aspect of the solution needs improvement."
"In general, our company should make the tool more robust to protect our systems."
"Sometimes, integration can be challenging, impacting its stability, which is why I rate it a five out of ten."
"There is a need for improved integration with totally different products, such as a rapid server."
 

Pricing and Cost Advice

"For 150 users, we pay INR 1,60,000."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"They're a little costly compared to Microsoft."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"A subscription for technical support costs extra."
"Symantec Messaging Gateway’s pricing is very cheap."
"The licensing is on a yearly basis."
"I rate the product price as nine out of ten, where ten is the most expensive, and one is the cheapest. There is no need to pay any extra charges apart from the licensing costs."
"The cost is very high."
"The solution requires a license to be purchased for every user."
report
Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
856,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
18%
Government
9%
Manufacturing Company
5%
Manufacturing Company
16%
Computer Software Company
14%
Financial Services Firm
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
What do you like most about FireEye Email Security?
One of the valuable features of the product stems from the fact that it is easy to implement the tool in our environment.
What needs improvement with FireEye Email Security?
I would like to see the addition of email digital protection features, such as anti-spam and antivirus, not just sandboxing, in the on-premises solution.
What is your primary use case for FireEye Email Security?
I have worked on Email Security ( /categories/email-security ) both on-premises and in the cloud, Web Security, and also on MDR, which is called HX endpoint security for Trellix Collaboration Secur...
 

Also Known As

Symantec.cloud, Symantec Email Security.cloud
FireEye Email Security
 

Overview

 

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market
Find out what your peers are saying about Symantec Messaging Gateway vs. Trellix Collaboration Security and other solutions. Updated: April 2025.
856,873 professionals have used our research since 2012.