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Symantec Messaging Gateway vs Trellix Collaboration Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Messaging Gateway
Ranking in Secure Email Gateway (SEG)
13th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Trellix Collaboration Security
Ranking in Secure Email Gateway (SEG)
8th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
Email Security (16th), Instant Communications Security and Compliance (3rd), AI Security (9th)
 

Mindshare comparison

As of December 2025, in the Secure Email Gateway (SEG) category, the mindshare of Symantec Messaging Gateway is 2.7%, down from 2.8% compared to the previous year. The mindshare of Trellix Collaboration Security is 2.3%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Trellix Collaboration Security2.3%
Symantec Messaging Gateway2.7%
Other95.0%
Secure Email Gateway (SEG)
 

Featured Reviews

Girish Vijay - PeerSpot reviewer
Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.
FA
Cybersecurity Engineer Lead at Johnson & Johnson
Real-time threat response has boosted detection accuracy and reduces manual investigation work
I have had challenges in the past with Trellix Collaboration Security for implementation because of issues related to compatibility. Since we worked in a global company with different operating systems, it was necessary to create different plans and different actions to implement the product.One thing I really do not prefer in Trellix Collaboration Security is not related to the console. I am a McAfee fan since the McAfee tool, and I find the console of Trellix Collaboration Security to be very user-friendly and easy to use. However, I do not know if it is related to the architecture of the product. Of course, we have modern threats based on behaviors and zero days. We have today CrowdStrike and SentinelOne, where we have better results based on threats and behavior, where it is possible to create a simulation environment based on the file detected and based on it, confirm if it really is malicious or not. In general, I believe Trellix Collaboration Security improved the console based on the last console of McAfee, but I think it is possible to improve more. It really is a good product, but in my view, it needs to improve detection based on behaviors. Regarding automations, I have implemented Trellix Collaboration Security here at Johnson & Johnson, and I implemented it in the same situation at Santander Bank and BNP Paribas Bank, where I created automations to export data for different metrics, including malicious detections, compliance, baselines, scans, last scans based on the seven days, and checking of patterns. I export everything to CSV files. Based on that, I create Power BI dashboards, and in these Power BI dashboards, I have a more executive view for different metrics to provide to myself, my manager, or director to create an executive view based on it. Another important point we use here at Johnson & Johnson and other companies is a data hub or a SIEM solution, such as Elastic or ArcSight, where we select some logs to be sent and use it to build reports and metrics.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"It has very good capabilities for managing malware."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"The anti-malware and spam features are valuable."
"The solution is stable and the performance is good."
"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"The feature that I like the best is the fingerprinting concept."
"The auto-remediation feature is valuable."
"What I find most valuable with the solution is that it can integrate with cloud solutions, such as Google and Microsoft. Additionally, the solution is easy to use."
"FireEye Email Security helps us prevent spam and phishing emails and all other business-compromised email attacks."
"In my experience, the best features related to Trellix Collaboration Security concern the protection against threats."
"One of the valuable features of the product stems from the fact that it is easy to implement the tool in our environment."
"The product helps reduce the number of malicious emails reaching the user's inbox."
"Trellix Collaboration Security is valued for being a stable and comprehensive solution that fulfills customer needs."
"FireEye Email Security is easy to use."
 

Cons

"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
"This product would benefit from better integration with Symantec Endpoint Protection."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"The solution takes up a lot of memory."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"Messaging Gateway's advanced malware detection could be improved."
"Sometimes especially zero-day spam emails can be passed to the user's inbox."
"The solution is not easy to set up. However, we have employees that have the knowledge that can do the difficult implementation. It would be better if the process was easier."
"I would like the solution to be able to automatically quarantine the malicious emails before getting to the user's mailbox and continue with regular email operations. This could result in the user clicking the email before the purge operation is completed."
"The spam detection feature could be better."
"In general, our company should make the tool more robust to protect our systems."
"The solution must provide features to scan QR codes for threats."
"I chose a nine out of ten because some improvements are required, especially concerning East-West traffic or zero-day vulnerabilities."
"Trellix Collaboration Security can be improved by making the reporting and analysis tools more detailed."
 

Pricing and Cost Advice

"For 150 users, we pay INR 1,60,000."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"They're a little costly compared to Microsoft."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"A subscription for technical support costs extra."
"Symantec Messaging Gateway’s pricing is very cheap."
"The licensing is on a yearly basis."
"The solution requires a license to be purchased for every user."
"The cost is very high."
"I rate the product price as nine out of ten, where ten is the most expensive, and one is the cheapest. There is no need to pay any extra charges apart from the licensing costs."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
8%
Government
8%
Manufacturing Company
17%
Healthcare Company
12%
Comms Service Provider
11%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise10
 

Questions from the Community

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What do you like most about FireEye Email Security?
One of the valuable features of the product stems from the fact that it is easy to implement the tool in our environment.
What needs improvement with FireEye Email Security?
I have had challenges in the past with Trellix Collaboration Security for implementation because of issues related to compatibility. Since we worked in a global company with different operating sys...
What is your primary use case for FireEye Email Security?
In my field, I have been in the information security area for 17 years, and I am currently working in my position for a year and a half.I have worked with Trellix Collaboration Security for several...
 

Also Known As

Symantec.cloud, Symantec Email Security.cloud
FireEye Email Security
 

Overview

 

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market
Find out what your peers are saying about Symantec Messaging Gateway vs. Trellix Collaboration Security and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.