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Symantec Messaging Gateway vs Trend Micro Email Security [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Messaging Gateway
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Secure Email Gateway (SEG) (12th)
Trend Micro Email Security ...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Girish Vijay - PeerSpot reviewer
Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.
AsadAli - PeerSpot reviewer
Soc Team Lead at Super Secure
Centralized protection has transformed email security and incident investigations by reducing false positives and improving behavioral threat detection
The challenges include the challenge of finalizing a product that has all the security features or capabilities that are usually required. For example, if there is an EDR platform that's just monitoring IDS signatures, it won't be as beneficial as one with behavioral monitoring and other critical aspects required according to the best practices of the industry. Additionally, if there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team. These challenges consist of managing multiple teams and products. Trend Micro Email Security comes in and solves these problems.Trend Micro Email Security is generally a bit more difficult to implement compared to the rest of the solutions such as network security modules or EDR modules, which are much easier. Trend Micro Email Security has some complexities in implementation, but there aren't any significant shortcomings that require Trend Micro to improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Symantec Messaging Gateway is stable and scalable."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"Since Symantec Messaging Gateway is a Linux-based solution it is stable."
"Symantec’s spyware and malware signature database is very good compared to other products."
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
"The solution is a leader in anti-spam email products and you can block 99% of spam emails, making it very effective with great performance."
"The setup is pretty simple."
"My advice to others who plan to use Symantec Messaging Gateway is that it's a very good product, it's very stable, and it's user-friendly, but the only problem is that it doesn't have good partner support here in Bolivia, where I'm located."
"The solution's initial setup process was easy since it was deployed on the cloud."
"The initial setup is not overly complex."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"Some people can hack our system by sending emails from our domain to our domain. This is blocked completely by Trend Micro."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."
"The performance is great, function checks for reputation, vaccine, and email systems are better than what is offered by other products, and the interface is really good."
 

Cons

"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"If the customer has to think about budget and solutions to reduce IT cost, they should get away from Symantec and try using Microsoft."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"Recently, I've had some problems regarding their support. The tech was acquired by Broadcom, and since then, the support part is very bad."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"Messaging Gateway's advanced malware detection could be improved."
"They really need to create a good package that competes with Microsoft."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"They need to adjust the spam filtering and make it stronger."
"The solution does not check scam emails which is a critical need for our customers."
"In terms of email security, I would not rate Trend Micro as an expert solution."
"As a SOC analyst and from an enterprise security perspective, Trend Micro Email Security [EOL] is already strong. However, I would focus on improving visibility, detection tuning, response automation, and identity-based BEC protection, rather than simply adding more blocking rules."
"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."
"For support from Trend Micro, I would give maybe 20%."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"To be frank, at the current moment, we are not happy with Trend Micro Email Security [EOL], and that is why we moved forward with Mimecast."
 

Pricing and Cost Advice

"They're a little costly compared to Microsoft."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"Symantec Messaging Gateway’s pricing is very cheap."
"For 150 users, we pay INR 1,60,000."
"A subscription for technical support costs extra."
"The tool must improve its pricing."
"The price of Trend Micro Email Security is annual. There are no additional fees."
"The cost is about $6,000 for 300 users for one year."
"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
"It's a VPN solution. Trend Micro is reasonably priced."
"The solution is inexpensive so we recommend it to small to mid-sized businesses."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"The price of Trend Micro Email Security is more than Sophos' similar solution."
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Top Industries

By visitors reading reviews
Construction Company
16%
Financial Services Firm
16%
Outsourcing Company
14%
Marketing Services Firm
6%
Construction Company
9%
Financial Services Firm
9%
Manufacturing Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise11
Large Enterprise12
 

Questions from the Community

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What needs improvement with Trend Micro Email Security?
Trend Micro Email Security reduces noise from false positives by deploying the solution in staging mode or learning mode to learn all traffic and compare it with signatures in the database. Sometim...
What advice do you have for others considering Trend Micro Email Security?
I am using Trend Vision One sensors. I am using the cyber risk exposure management, CREM capability. CREM is a solution called Splunk, which I use with XDR, Trend Micro, along with different securi...
What is your primary use case for Trend Micro Email Security?
I work with Trend Micro Email Security as a customer, and I also worked with an integrator. I use Trend Micro Email Security to secure all access for all endpoints, for example, for enterprise or f...
 

Also Known As

Symantec.cloud, Symantec Email Security.cloud
No data available
 

Overview

 

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Proofpoint, Microsoft, Mimecast and others in Secure Email Gateway (SEG). Updated: August 2026.
910,956 professionals have used our research since 2012.