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Symantec Messaging Gateway vs Trend Micro Email Security [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Messaging Gateway
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Secure Email Gateway (SEG) (11th)
Trend Micro Email Security ...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Girish Vijay - PeerSpot reviewer
Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.
AsadAli - PeerSpot reviewer
SOC Team Lead at a security firm with 51-200 employees
Centralized protection has transformed email security and incident investigations by reducing false positives and improving behavioral threat detection
The challenges include the challenge of finalizing a product that has all the security features or capabilities that are usually required. For example, if there is an EDR platform that's just monitoring IDS signatures, it won't be as beneficial as one with behavioral monitoring and other critical aspects required according to the best practices of the industry. Additionally, if there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team. These challenges consist of managing multiple teams and products. Trend Micro Email Security comes in and solves these problems.Trend Micro Email Security is generally a bit more difficult to implement compared to the rest of the solutions such as network security modules or EDR modules, which are much easier. Trend Micro Email Security has some complexities in implementation, but there aren't any significant shortcomings that require Trend Micro to improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has very good capabilities for managing malware."
"I like that it's simple and easy to configure, deploy, and manage."
"The anti-malware and spam features are valuable."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"The main thing that I appreciate about this product is that the database of spam, malware, and ransomware is very large."
"The solution is stable and the performance is good."
"The stability is good; it's not buggy or glitchy, it works well, the performance is good, and they kept up with security patches."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"The interface is really good."
"Some people can hack our system by sending emails from our domain to our domain. This is blocked completely by Trend Micro."
"Trend Micro constantly releases new versions and patches based on evolving needs."
"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."
"The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"Trend Vision One has helped to reduce my time to detect and respond to threats; it was our gateway for almost 12 years."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
 

Cons

"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"While they are good, not 100% of email is protected just yet."
"Trend Micro Email Security can improve on scam detection. It could use AI in this area."
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
"It is a bit expensive than the market price."
"The send box needs improvement to match other products."
"The enterprise security feature needs improvement."
"Trend Micro Email Security is generally a bit more difficult to implement compared to the rest of the solutions such as network security modules or EDR modules, which are much easier."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
 

Pricing and Cost Advice

"A subscription for technical support costs extra."
"For 150 users, we pay INR 1,60,000."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"Symantec Messaging Gateway’s pricing is very cheap."
"They're a little costly compared to Microsoft."
"The cost is about $6,000 for 300 users for one year."
"The price of Trend Micro Email Security is annual. There are no additional fees."
"The price of Trend Micro Email Security is more than Sophos' similar solution."
"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
"Trend Micro Email Security's pricing is reasonable."
"Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."
"The solution is inexpensive so we recommend it to small to mid-sized businesses."
"The solution's pricing is very optimum, given its quality, features, and stability."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Construction Company
9%
Computer Software Company
7%
Marketing Services Firm
6%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise8
 

Questions from the Community

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What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
What needs improvement with Trend Micro Email Security?
Trend Micro Email Security reduces noise from false positives by deploying the solution in staging mode or learning mode to learn all traffic and compare it with signatures in the database. Sometim...
What advice do you have for others considering Trend Micro Email Security?
I am using Trend Vision One sensors. I am using the cyber risk exposure management, CREM capability. CREM is a solution called Splunk, which I use with XDR, Trend Micro, along with different securi...
 

Also Known As

Symantec.cloud, Symantec Email Security.cloud
No data available
 

Overview

 

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Symantec Messaging Gateway vs. Trend Micro Email Security [EOL] and other solutions. Updated: January 2024.
886,468 professionals have used our research since 2012.