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Sophos Email vs Symantec Messaging Gateway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare One
Sponsored
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Email Security (20th), Secure Web Gateways (SWG) (13th), Data Loss Prevention (DLP) (20th), Cloud Access Security Brokers (CASB) (12th), Distributed Denial-of-Service (DDoS) Protection (7th), Software Defined WAN (SD-WAN) Solutions (12th), Access Management (11th), Bot Management (3rd), ZTNA as a Service (9th), ZTNA (4th), Secure Access Service Edge (SASE) (10th), Remote Browser Isolation (RBI) (3rd)
Sophos Email
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Email Security (13th), Office 365 Protection (3rd)
Symantec Messaging Gateway
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Secure Email Gateway (SEG) (12th)
 

Mindshare comparison

Email Security Mindshare Distribution
ProductMindshare (%)
Sophos Email1.8%
Proofpoint Email Protection7.2%
Microsoft Defender for Office 3656.9%
Other84.1%
Email Security
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Symantec Messaging Gateway2.6%
Proofpoint Email Protection19.5%
Microsoft Defender for Office 36517.0%
Other60.9%
Secure Email Gateway (SEG)
 

Featured Reviews

CV
Network Architect at IP Dimension
Cloud security has improved remote access and has reduced costs for smaller client sites
I have used Cloudflare One's Identity-Aware Proxy, and it is quite straightforward from what I have seen so far. The app registration on the Azure side integrates fully into Cloudflare, and I am very satisfied with that part because it is easy to set up. The integration of Cloudflare One's Secure Web Gateway and Zero Trust Network Access works without any issues. That part is pretty automatic, and if you complete the rest of the setup, it comes together by itself with no issues from my side. What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection. The hops get shorter and you get better latency. We have done testing to see if it is better. One thing that we did notice with our proof of concept with our current client is that they have people connecting from the UK. When they used their previous VPN solution, uploading CAD drawings and other files to the server took a long time. They mentioned that it is much quicker on Cloudflare One's solution. I definitely believe that is part of the improved performance, and I am satisfied with that as well. What is nice about Cloudflare One is that it makes the setup easier and also easier to train technicians to maintain it. Compared to legacy systems, we do not need to get fancy firewalls in place that are costly. That is definitely also a cost-saver with Cloudflare One.
Kalyan  Chowdhury - PeerSpot reviewer
Founder at Computech infosysetm
Stronger email and mobile security has protected users from ransomware and simplified management
Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two or three years due to a 7 to 8% hike per year, twice a year, which is why we have some renewals on Sophos Email, Sophos XDR, EDR, and the firewall, but due to price hike, they are unable to renew it. The price is going to be very high. It would be better if Sophos can provide a more flexible pricing model for different types of businesses. Price could be lower. The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product. Palo Alto provides the same functionality for email security, which adds to the challenge because the price is going very high.
Girish Vijay - PeerSpot reviewer
Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We mostly use Cloudflare WAF, and gets basic Cloudflaire DDoS, caching as extra bonus . We like the factor these features are all integrated into 1 console, simple to manage."
"The solution has different options that can be used to differentiate DDoS attacks."
"Cloudflare is by far the most effective solution that I have come across."
"The blocking feature is very good."
"Cloudflare, in my opinion, was easy to implement."
"Cloudflare is simple to use."
"Enables me to work from two locations."
"It's a perfect solution from my perspective; it's easy to understand and easy to configure."
"The anti-spam functionality of Sophos Email is good."
"The main use case for Sophos Email is its robust security features; we are effectively blocking spam and phishing attempts, and we have strong control over these aspects."
"Sophos Email is a stable solution."
"The installation is straightforward."
"The filtering capabilities are precious and far superior to others I've used. It's intuitive in what it pushes to quarantine, and users can quickly review, free, or delete items without needing an administrator, making it ideal for a multi-user environment."
"It filtered most of the spam and junk emails and quarantined them."
"Sophos offers a giant suite through their central managed console, they became MSP friendly."
"The anti-malware, risk scanning has been pretty spot on."
"It has very good capabilities for managing malware."
"The main thing that I appreciate about this product is that the database of spam, malware, and ransomware is very large."
"Messaging Gateway is stable."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"I like that it's simple and easy to configure, deploy, and manage."
"Symantec Messaging Gateway is stable and scalable."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"The solution is stable and the performance is good."
 

Cons

"The pricing is an area that can be improved. Pricing, as far as I recall, was the source of our problems."
"The initial onboarding was causing us some confusion."
"The software has automated alerts, but the automated alerts are not available in the mobile app."
"Feedback could be enhanced. While I work efficiently with Clover as a partner in Mexico City, sometimes the information and requests are easier to manage with more concrete solutions."
"I would like them to include a VPN feature to provide a secure connection to the data center."
"Operating and tuning the product is difficult."
"Our customers no longer use Cloudflare because its service is subpar."
"The pricing is an area that can be improved. Pricing, as far as I recall, was the source of our problems."
"Sophos Email could improve DLP features."
"The solution has not found a way to block certain kinds of phishing emails."
"There have been some issues with compatibility and effectiveness, particularly when integrating it with our firewall. The main challenge has been email protection, especially due to compatibility issues and difficulties with log access and email relay configuration."
"Their technical support is slow to respond."
"While Sophos Email is generally sufficient, one challenge we face is the 24-hour email storage limitation."
"The security of the solution could improve."
"Sophos Email can improve security. We would like more security for our customers."
"Sophos Email has few improvements to implement, including the handling of incoming emails in the systems. It needs to add additional feature that helps in enhancing the scanning processes of these emails. While adding these features, it should work towards improving the current features also."
"The false positive submissions must be improved."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"Messaging Gateway's advanced malware detection could be improved."
"Recently, I've had some problems regarding their support. The tech was acquired by Broadcom, and since then, the support part is very bad."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical."
"This product would benefit from better integration with Symantec Endpoint Protection."
 

Pricing and Cost Advice

"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."
"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."
"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."
"The solution is not that expensive."
"The prices are slightly expensive."
"Cloudflare Zero Trust Platform's pricing is good."
"The solution's pricing lacks transparency."
"It is an expensive solution. On a scale of one to ten, where one is low price, and ten is high price, I rate the pricing a seven."
"The pricing is quite reasonable, with a fixed cost and no additional charges."
"The product is cheaper compared to other solutions."
"I would rate the pricing of Sophos Email as a six. It is considered affordable as a standalone product, and there are no additional costs besides licensing. The pricing is fixed."
"The platform is inexpensive. It offers a cost-effective licensing model. We purchase its yearly license."
"I rate the price of Sophos Email a four out of five."
"It falls somewhere in the middle—it's not excessively expensive nor very cheap."
"The pricing is affordable, so I’d rate it around a four out of ten on the pricing scale. We pay about fifty pounds a month, including hardware so that costs may differ without it."
"A subscription for technical support costs extra."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"Symantec Messaging Gateway’s pricing is very cheap."
"For 150 users, we pay INR 1,60,000."
"They're a little costly compared to Microsoft."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
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Top Industries

By visitors reading reviews
Construction Company
20%
Comms Service Provider
11%
Financial Services Firm
8%
Manufacturing Company
6%
Financial Services Firm
10%
Outsourcing Company
9%
Manufacturing Company
8%
Healthcare Company
7%
Financial Services Firm
17%
Construction Company
9%
Computer Software Company
7%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise11
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What needs improvement with Cloudflare Access?
Cloudflare Access has strong integration with Microsoft, among other platforms. However, when it comes to Kaspersky, ...
What is your primary use case for Cloudflare Access?
Cloudflare Access provides secure access to internal applications for employees, external members of the organization...
What advice do you have for others considering Cloudflare Access?
Cloudflare Access is one of the best integrations available. While about two hundred vendors offer similar services, ...
What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two ...
Ask a question
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Also Known As

Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform
Sophos Email Security
Symantec.cloud, Symantec Email Security.cloud
 

Overview

 

Sample Customers

23andMe
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Find out what your peers are saying about Sophos Email vs. Symantec Messaging Gateway and other solutions. Updated: January 2024.
893,244 professionals have used our research since 2012.