Sophos Email vs Symantec Messaging Gateway comparison

The compared Sophos and Broadcom solutions aren't in the same category. Sophos is ranked #13 in Email Security , with an average rating of 8.6, and holds a 2.0% mindshare in the category. Broadcom is ranked #12 in SEG , and holds a 2.3% mindshare. Additionally, 96% of Sophos users are willing to recommend the solution, compared to 100% of Broadcom users who would recommend it.

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Sophos Email and Symantec Messaging Gateway based on real PeerSpot user reviews.

Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Sophos Email vs. Symantec Messaging Gateway Report (Updated: January 2024).

Buyer's Guide

Sophos Email vs. Symantec Messaging Gateway

January 2024

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Helped 885,376 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cloudflare One

Mindshare comparison

Email Security Mindshare Distribution
Product	Mindshare (%)
Sophos Email	2.0%
Microsoft Defender for Office 365	8.8%
Proofpoint Email Protection	8.1%
Other	81.1%

Email Security

Secure Email Gateway (SEG) Mindshare Distribution
Product	Mindshare (%)
Symantec Messaging Gateway	2.3%
Proofpoint Email Protection	21.1%
Microsoft Defender for Office 365	19.9%
Other	56.7%

Secure Email Gateway (SEG)

Featured Reviews

Cobe Van Coller

Network Architect at IP Dimension

Cloud security has improved remote access and has reduced costs for smaller client sites

I have used Cloudflare One's Identity-Aware Proxy, and it is quite straightforward from what I have seen so far. The app registration on the Azure side integrates fully into Cloudflare, and I am very satisfied with that part because it is easy to set up. The integration of Cloudflare One's Secure Web Gateway and Zero Trust Network Access works without any issues. That part is pretty automatic, and if you complete the rest of the setup, it comes together by itself with no issues from my side. What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection. The hops get shorter and you get better latency. We have done testing to see if it is better. One thing that we did notice with our proof of concept with our current client is that they have people connecting from the UK. When they used their previous VPN solution, uploading CAD drawings and other files to the server took a long time. They mentioned that it is much quicker on Cloudflare One's solution. I definitely believe that is part of the improved performance, and I am satisfied with that as well. What is nice about Cloudflare One is that it makes the setup easier and also easier to train technicians to maintain it. Compared to legacy systems, we do not need to get fancy firewalls in place that are costly. That is definitely also a cost-saver with Cloudflare One.

Read full review

Kalyan Chowdhury

Founder at Computech infosysetm

Stronger email and mobile security has protected users from ransomware and simplified management

Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two or three years due to a 7 to 8% hike per year, twice a year, which is why we have some renewals on Sophos Email, Sophos XDR, EDR, and the firewall, but due to price hike, they are unable to renew it. The price is going to be very high. It would be better if Sophos can provide a more flexible pricing model for different types of businesses. Price could be lower. The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product. Palo Alto provides the same functionality for email security, which adds to the challenge because the price is going very high.

Read full review

Girish Vijay

Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.

A stable and reasonably priced solution that performs well and has a very good malware database

Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The blocking feature is very good."

"This solution is easy to understand and easy to configure."

"Cloudflare DDoS mitigates DDoS attacks."

"The tool also offers good scalability, and the dashboard, along with real-time analytics, is very good."

"It's a perfect solution from my perspective; it's easy to understand and easy to configure."

"Cloudflare Access is a stable solution."

"Cloudflare DDoS is better than its competitors for its security, deployment, and scalability."

"Cloudflare Zero Trust Platform removes the risk of exposing the applications to the public."

More Cloudflare One pros

"There are many features that are important, but among those, the spam protection feature is very valuable. It help us to safeguard the email against phishing and ensures that there is maximum security enabled for our communication processes. It has a huge role in protecting our emails from potential threats."

"Good VIP protection, time of click protection and the Sandstorm feature."

"The most significant aspect is the response filtering concerning attachments and links."

"The solution is very good at covering all of my organization's needs."

"Our client recently received many emails, and their employees didn't realize these emails were phishing attempts. Consequently, they clicked on them and fell victim to the attack. Therefore, it is important to secure their system with Sophos Email Security."

"The most valuable feature is its email security."

"Sophos Email provides both inbound and outbound filtering."

"It has enhanced our approach to tackling malware and spam. It is a reliable product with a good user interface."

More Sophos Email pros

"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."

"The main thing that I appreciate about this product is that the database of spam, malware, and ransomware is very large."

"The setup is pretty simple."

"My advice to others who plan to use Symantec Messaging Gateway is that it's a very good product, it's very stable, and it's user-friendly, but the only problem is that it doesn't have good partner support here in Bolivia, where I'm located."

"Symantec’s spyware and malware signature database is very good compared to other products."

"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."

"Symantec is a secure product."

"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."

More Symantec Messaging Gateway pros

Cons

"They don't have a person to provide support for customers using the solution under their free plan."

"The pricing is an area that can be improved. Pricing, as far as I recall, was the source of our problems."

"I would like them to include a VPN feature to provide a secure connection to the data center."

"There are premium tier live service and lower tier live service, so we opted for the lower tier. But there is no medium tier where we pay a little extra and get a bit more service. So if that can be improved."

"The initial onboarding was causing us some confusion."

"Lacks a VPN feature to provide a secure connection to the data center."

"When there are any dynamic changes in complex applications, the tool takes a lot of time, making its analytics-related area a major matter of concern where improvements are needed."

"From a logging perspective, it is still a bit difficult to see exactly what users are being blocked with the current views."

More Cloudflare One cons

"The installation of Sophos Email could be easier. It's a bit difficult because setting up the email virtually requires some bit of technical knowledge."

"The security of the solution could improve."

"Lacks visibility into spam emails."

"A lot of legit emails get quarantined."

"The tool’s stability should be improved."

"Sophos Email can improve security. We would like more security for our customers."

"Their technical support is slow to respond."

"The solution's technical support is slow and unresponsive. You need to book time in order to get support."

More Sophos Email cons

"It could be more scalable."

"In a later release, it would be nice if the messaging gateway supported the cluster feature."

"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."

"They really need to create a good package that competes with Microsoft."

"Support could be better. What's also lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."

"Messaging Gateway's advanced malware detection could be improved."

"Recently, I've had some problems regarding their support. The tech was acquired by Broadcom, and since then, the support part is very bad."

"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."

More Symantec Messaging Gateway cons

Pricing and Cost Advice

"Cloudflare Zero Trust Platform's pricing is good."

"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."

"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."

"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."

"The prices are slightly expensive."

"The solution is not that expensive."

"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."

"The solution's pricing lacks transparency."

"We use exchange licenses, for which we get immediate support from Sophos."

"Most of our clients are on a perpetual license. If there is a budget issue, they can choose a subscription. However, most of the clients choose the perpetual license."

"It is an expensive solution. On a scale of one to ten, where one is low price, and ten is high price, I rate the pricing a seven."

"The platform is inexpensive. It offers a cost-effective licensing model. We purchase its yearly license."

"The pricing could improve by having additional discounts. For example, when customers buy have more than 50 or more users, there should be additional discounts."

"Licensing is paid on a yearly basis."

"Sophos Email is priced lower than its competitors."

"The tool's pricing is medium."

More Sophos Email pricing and cost advice

"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."

"Symantec Messaging Gateway’s pricing is very cheap."

"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."

"They're a little costly compared to Microsoft."

"For 150 users, we pay INR 1,60,000."

"A subscription for technical support costs extra."

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Top Industries

By visitors reading reviews

Construction Company

21%

Comms Service Provider

Computer Software Company

Financial Services Firm

Outsourcing Company

10%

Financial Services Firm

Manufacturing Company

Computer Software Company

Financial Services Firm

18%

Computer Software Company

Construction Company

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	2
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	3
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	1
Large Enterprise	8

Questions from the Community

What needs improvement with Cloudflare Access?

Cloudflare Access has strong integration with Microsoft, among other platforms. However, when it comes to Kaspersky, ...

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What is your primary use case for Cloudflare Access?

Cloudflare Access provides secure access to internal applications for employees, external members of the organization...

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What advice do you have for others considering Cloudflare Access?

Cloudflare Access is one of the best integrations available. While about two hundred vendors offer similar services, ...

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What do you like most about Sophos Email?

The solution's identity proxy feature is very good and reliable.

See all answers

What is your experience regarding pricing and costs for Sophos Email?

Regarding Sophos Email pricing, I would rate it between six or seven out of ten.

See all answers

What needs improvement with Sophos Email?

Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two ...

See all answers

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Product Reports

Buyer's Guide

Cloudflare One

March 2026

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Buyer's Guide

Sophos Email

March 2026

Download Sophos Email product report

Buyer's Guide

Symantec Messaging Gateway

March 2026

Download Symantec Messaging Gateway product report

Also Known As

Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform

Sophos Email Security

Symantec.cloud, Symantec Email Security.cloud

Overview

Cloudflare One is a comprehensive platform for security, performance, and connectivity. It provides features like rate limiting, DDoS protection, and application access, tailored to enhance user experience while securing internet access and accelerating communications.

Designed to integrate security measures with ease of use and scalability, Cloudflare One offers a secure web gateway and zero trust network access. These features ensure seamless setup and operation, making connectivity reliable and protected. Users appreciate its integrated console, intuitive interface, and the ability to manage risk effectively. It offers straightforward deployment, improves latency, and boasts cost-effectiveness. While its onboarding process and documentation need enhancement, its value in content delivery and application shielding is notable. Despite challenges in integrating Cloudflare Access with existing VPNs and the need for better automation and support, it remains vital for DNS and infrastructure protection.

What features make Cloudflare One stand out?

Rate Limiting: Controls the traffic rate to prevent abuse.
DDoS Protection: Shields applications from distributed denial-of-service attacks.
Secure Web Gateway: Provides secure internet access with seamless operation.
Zero Trust Network Access: Ensures secure, application-based connectivity without relying on traditional VPNs.
Access for Connectivity: Facilitates access to internal applications securely.

What benefits should users look for in reviews?

Security: Robust measures for DNS and browsing protection.
Performance: Enhanced site accessibility and communication speed.
Cost-Effectiveness: Offers competitive pricing for its features.
Ease of Deployment: Straightforward and efficient setup process.

In industries like finance, retail, and technology, Cloudflare One is crucial for enabling secure remote access and protecting web applications against dynamic threats. It supports compliance access policies and enhances content delivery, playing a key role in safeguarding digital infrastructure.

Cloudflare

Sophos Email is a comprehensive email security solution designed to protect organizations from advanced threats and data loss. It offers robust protection against malware, phishing attacks, and spam, ensuring that only legitimate emails reach users' inboxes.

With advanced threat intelligence and machine learning algorithms, it can detect and block sophisticated attacks in real-time. Additionally, it provides encryption and data loss prevention capabilities to safeguard sensitive information.

The solution is easy to deploy and manage, with a user-friendly interface and centralized control. Sophos Email offers seamless integration with popular email platforms, ensuring uninterrupted communication while maintaining security.

With its comprehensive features and proactive approach, Sophos Email is a reliable choice for organizations looking to enhance their email security.

Sophos

Symantec Messaging Gateway is a comprehensive email security solution designed to protect organizations from advanced threats and spam. It combines multiple layers of protection, including anti-malware, anti-spam, and data loss prevention, to safeguard sensitive information and ensure email continuity.

With its advanced threat intelligence and machine learning capabilities, it can detect and block sophisticated attacks, such as ransomware and spear-phishing. The solution also offers robust encryption and authentication features to secure email communications.

Its intuitive management console provides administrators with granular control and real-time visibility into email traffic. Symantec Messaging Gateway is a reliable and scalable solution that helps organizations mitigate email-borne threats and maintain a secure messaging environment.

Broadcom

Sample Customers

23andMe

Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.

Buyer's Guide

Sophos Email vs. Symantec Messaging Gateway

January 2024

Free Report: Sophos Email vs. Symantec Messaging Gateway

Find out what your peers are saying about Sophos Email vs. Symantec Messaging Gateway and other solutions. Updated: January 2024.

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See our Sophos Email vs. Symantec Messaging Gateway report.

We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.