Sophos Email vs Symantec Messaging Gateway comparison

The compared Sophos and Broadcom solutions aren't in the same category. Sophos is ranked #14 in Email Security , with an average rating of 8.6, and holds a 1.8% mindshare in the category. Broadcom is ranked #11 in SEG , and holds a 2.5% mindshare. Additionally, 96% of Sophos users are willing to recommend the solution, compared to 100% of Broadcom users who would recommend it.

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Executive Summary

We performed a comparison between Sophos Email and Symantec Messaging Gateway based on real PeerSpot user reviews.

Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Sophos Email vs. Symantec Messaging Gateway Report (Updated: January 2024).

Buyer's Guide

Sophos Email vs. Symantec Messaging Gateway

January 2024

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cloudflare One

Mindshare comparison

Email Security Mindshare Distribution
Product	Mindshare (%)
Sophos Email	1.8%
Proofpoint Email Protection	7.3%
Microsoft Defender for Office 365	7.3%
Other	83.6%

Email Security

Secure Email Gateway (SEG) Mindshare Distribution
Product	Mindshare (%)
Symantec Messaging Gateway	2.5%
Proofpoint Email Protection	19.9%
Microsoft Defender for Office 365	18.3%
Other	59.3%

Secure Email Gateway (SEG)

Featured Reviews

Cobe Van Coller

Network Architect at IP Dimension

Cloud security has improved remote access and has reduced costs for smaller client sites

I have used Cloudflare One's Identity-Aware Proxy, and it is quite straightforward from what I have seen so far. The app registration on the Azure side integrates fully into Cloudflare, and I am very satisfied with that part because it is easy to set up. The integration of Cloudflare One's Secure Web Gateway and Zero Trust Network Access works without any issues. That part is pretty automatic, and if you complete the rest of the setup, it comes together by itself with no issues from my side. What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection. The hops get shorter and you get better latency. We have done testing to see if it is better. One thing that we did notice with our proof of concept with our current client is that they have people connecting from the UK. When they used their previous VPN solution, uploading CAD drawings and other files to the server took a long time. They mentioned that it is much quicker on Cloudflare One's solution. I definitely believe that is part of the improved performance, and I am satisfied with that as well. What is nice about Cloudflare One is that it makes the setup easier and also easier to train technicians to maintain it. Compared to legacy systems, we do not need to get fancy firewalls in place that are costly. That is definitely also a cost-saver with Cloudflare One.

Read full review

Kalyan Chowdhury

Founder at Computech infosysetm

Stronger email and mobile security has protected users from ransomware and simplified management

Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two or three years due to a 7 to 8% hike per year, twice a year, which is why we have some renewals on Sophos Email, Sophos XDR, EDR, and the firewall, but due to price hike, they are unable to renew it. The price is going to be very high. It would be better if Sophos can provide a more flexible pricing model for different types of businesses. Price could be lower. The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product. Palo Alto provides the same functionality for email security, which adds to the challenge because the price is going very high.

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Girish Vijay

Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.

A stable and reasonably priced solution that performs well and has a very good malware database

Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I'm very satisfied with the environment and the dashboard."

"The best feature is rate limiting. If I'm expecting 500 visits per hour, Cloudflare will limit the requests if I suddenly get 50,000."

"Cloudflare, in my opinion, was easy to implement."

"Cloudflare DDoS mitigates DDoS attacks."

"It's the endpoint exposition. We don't need to expose our VPN server to the internet and need a zero-test solution. I can apply some conditional access to the endpoint that's connecting to our network to check their security policies or the security condition of their workstation. Once the workstation is trying to connect to my internal network, then I would like to check the discrete condition of these endpoints that are trying to access my internal network. We created some conditional access. We have CrowdStrike, to check if the CrowdStrike is installed, to check if it's updated, and to check for Windows updates. We created some conditional policies to check it."

"The simplicity of the solution is its valuable features as almost no effort was needed to learn the configurations. It is also one of the cheapest firewalls available in this category."

"Cloudflare Access is part of the Zero Trust philosophy."

"It will take the blow rather than our applications should an attack occur."

More Cloudflare One pros

"When you say email security, it's about everything, incoming email, outgoing email, spam, phishing emails, unwanted marketing emails. You can set rules, but the main feature of Sophos Email is to make sure you don't get hacked. 95% of people who are hacked do not get hacked by typing the router password. They are hacked from the inside out, which means they send you a document that is a zero-day attack, you open it, nothing happens, but technically the attack is running in the background of your computer. This is how they gain access to your PC."

"I found the user interface friendly."

"The main use case for Sophos Email is its robust security features; we are effectively blocking spam and phishing attempts, and we have strong control over these aspects."

"The anti-malware, risk scanning has been pretty spot on."

"The solution's identity proxy feature is very good and reliable."

"I cannot guarantee any email by its name. It can be spam. Sophos Email helps to double-check whether an email is spam or not. It has a dashboard which gives an overview of the alerts."

"I rate Sophos Email nine point five."

"You will find a lot of value in this solution and the small difference in price should not matter, it does protect well."

More Sophos Email pros

"I've been using Messaging Gateway for ten years."

"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."

"My advice to others who plan to use Symantec Messaging Gateway is that it's a very good product, it's very stable, and it's user-friendly, but the only problem is that it doesn't have good partner support here in Bolivia, where I'm located."

"Messaging Gateway is stable."

"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."

"The solution is excellent at blocking spam."

"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."

"I like that it's simple and easy to configure, deploy, and manage."

More Symantec Messaging Gateway pros

Cons

"Our customers no longer use Cloudflare because its service is subpar."

"Operating and tuning the product is difficult."

"They don't have a person to provide support for customers using the solution under their free plan."

"Our customers no longer use Cloudflare because its service is subpar."

"Lacks a VPN feature to provide a secure connection to the data center."

"The onboarding process can be improved a little bit."

"Cloudflare DDoS has poor technical support."

"For the topic of improvement, providing some training material is one of my suggestions."

More Cloudflare One cons

"Sophos Email has few improvements to implement, including the handling of incoming emails in the systems. It needs to add additional feature that helps in enhancing the scanning processes of these emails. While adding these features, it should work towards improving the current features also."

"Their technical support is slow to respond."

"However, the setup was tricky, particularly with the DNS routing between Microsoft Exchange Online and Sophos cloud services. It took me about four attempts to get it working correctly. Despite that, Sophos Email does everything we need, so we don't require any additional capabilities now."

"The tool’s stability should be improved."

"The security of the solution could improve."

"The main drawback is regarding the technical support."

"Sophos Email can improve security."

"The installation of Sophos Email could be easier. It's a bit difficult because setting up the email virtually requires some bit of technical knowledge."

More Sophos Email cons

"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."

"This product would benefit from better integration with Symantec Endpoint Protection."

"It could be more scalable."

"They really need to create a good package that competes with Microsoft."

"Since it was purchased by Broadcomm, we've found there's been a general slide in terms of the local services we have access to and we are considering replacing them."

"Where it is not available, as is the case with unstructured data, this product fails miserably."

"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."

"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."

More Symantec Messaging Gateway cons

Pricing and Cost Advice

"The solution's pricing lacks transparency."

"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."

"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."

"The solution is not that expensive."

"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."

"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."

"The prices are slightly expensive."

"Cloudflare Zero Trust Platform's pricing is good."

"It falls somewhere in the middle—it's not excessively expensive nor very cheap."

"Sophos Email is priced lower than its competitors."

"Sophos Email is neither cheap nor expensive."

"The tool's price is reasonable. On a yearly basis, there is a 20 percent increase in prices, but it is not an issue."

"The solution is expensive."

"The pricing could improve by having additional discounts. For example, when customers buy have more than 50 or more users, there should be additional discounts."

"It is an expensive solution. On a scale of one to ten, where one is low price, and ten is high price, I rate the pricing a seven."

"The tool's pricing is medium."

More Sophos Email pricing and cost advice

"Symantec Messaging Gateway’s pricing is very cheap."

"They're a little costly compared to Microsoft."

"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."

"A subscription for technical support costs extra."

"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."

"For 150 users, we pay INR 1,60,000."

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Top Industries

By visitors reading reviews

Construction Company

22%

Comms Service Provider

10%

Financial Services Firm

Computer Software Company

Financial Services Firm

10%

Outsourcing Company

10%

Manufacturing Company

Healthcare Company

Financial Services Firm

18%

Construction Company

Computer Software Company

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	2
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	3
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	1
Large Enterprise	8

Questions from the Community

What needs improvement with Cloudflare Access?

Cloudflare Access has strong integration with Microsoft, among other platforms. However, when it comes to Kaspersky, ...

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What is your primary use case for Cloudflare Access?

Cloudflare Access provides secure access to internal applications for employees, external members of the organization...

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What advice do you have for others considering Cloudflare Access?

Cloudflare Access is one of the best integrations available. While about two hundred vendors offer similar services, ...

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What do you like most about Sophos Email?

The solution's identity proxy feature is very good and reliable.

See all answers

What is your experience regarding pricing and costs for Sophos Email?

Regarding Sophos Email pricing, I would rate it between six or seven out of ten.

See all answers

What needs improvement with Sophos Email?

Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two ...

See all answers

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Product Reports

Buyer's Guide

Cloudflare One

April 2026

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Buyer's Guide

Sophos Email

March 2026

Download Sophos Email product report

Buyer's Guide

Symantec Messaging Gateway

March 2026

Download Symantec Messaging Gateway product report

Also Known As

Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform

Sophos Email Security

Symantec.cloud, Symantec Email Security.cloud

Overview

Cloudflare One is a comprehensive platform for security, performance, and connectivity. It provides features like rate limiting, DDoS protection, and application access, tailored to enhance user experience while securing internet access and accelerating communications.

Designed to integrate security measures with ease of use and scalability, Cloudflare One offers a secure web gateway and zero trust network access. These features ensure seamless setup and operation, making connectivity reliable and protected. Users appreciate its integrated console, intuitive interface, and the ability to manage risk effectively. It offers straightforward deployment, improves latency, and boasts cost-effectiveness. While its onboarding process and documentation need enhancement, its value in content delivery and application shielding is notable. Despite challenges in integrating Cloudflare Access with existing VPNs and the need for better automation and support, it remains vital for DNS and infrastructure protection.

What features make Cloudflare One stand out?

Rate Limiting: Controls the traffic rate to prevent abuse.
DDoS Protection: Shields applications from distributed denial-of-service attacks.
Secure Web Gateway: Provides secure internet access with seamless operation.
Zero Trust Network Access: Ensures secure, application-based connectivity without relying on traditional VPNs.
Access for Connectivity: Facilitates access to internal applications securely.

What benefits should users look for in reviews?

Security: Robust measures for DNS and browsing protection.
Performance: Enhanced site accessibility and communication speed.
Cost-Effectiveness: Offers competitive pricing for its features.
Ease of Deployment: Straightforward and efficient setup process.

In industries like finance, retail, and technology, Cloudflare One is crucial for enabling secure remote access and protecting web applications against dynamic threats. It supports compliance access policies and enhances content delivery, playing a key role in safeguarding digital infrastructure.

Cloudflare

Sophos Email is a comprehensive email security solution designed to protect organizations from advanced threats and data loss. It offers robust protection against malware, phishing attacks, and spam, ensuring that only legitimate emails reach users' inboxes.

With advanced threat intelligence and machine learning algorithms, it can detect and block sophisticated attacks in real-time. Additionally, it provides encryption and data loss prevention capabilities to safeguard sensitive information.

The solution is easy to deploy and manage, with a user-friendly interface and centralized control. Sophos Email offers seamless integration with popular email platforms, ensuring uninterrupted communication while maintaining security.

With its comprehensive features and proactive approach, Sophos Email is a reliable choice for organizations looking to enhance their email security.

Sophos

Symantec Messaging Gateway is a comprehensive email security solution designed to protect organizations from advanced threats and spam. It combines multiple layers of protection, including anti-malware, anti-spam, and data loss prevention, to safeguard sensitive information and ensure email continuity.

With its advanced threat intelligence and machine learning capabilities, it can detect and block sophisticated attacks, such as ransomware and spear-phishing. The solution also offers robust encryption and authentication features to secure email communications.

Its intuitive management console provides administrators with granular control and real-time visibility into email traffic. Symantec Messaging Gateway is a reliable and scalable solution that helps organizations mitigate email-borne threats and maintain a secure messaging environment.

Broadcom

Sample Customers

23andMe

Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.

Buyer's Guide

Sophos Email vs. Symantec Messaging Gateway

January 2024

Free Report: Sophos Email vs. Symantec Messaging Gateway

Find out what your peers are saying about Sophos Email vs. Symantec Messaging Gateway and other solutions. Updated: January 2024.

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