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Sophos Email vs Symantec Messaging Gateway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare One
Sponsored
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Email Security (20th), Secure Web Gateways (SWG) (13th), Data Loss Prevention (DLP) (20th), Cloud Access Security Brokers (CASB) (12th), Distributed Denial-of-Service (DDoS) Protection (7th), Software Defined WAN (SD-WAN) Solutions (12th), Access Management (11th), Bot Management (3rd), ZTNA as a Service (9th), ZTNA (4th), Secure Access Service Edge (SASE) (10th), Remote Browser Isolation (RBI) (3rd)
Sophos Email
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Email Security (13th), Office 365 Protection (3rd)
Symantec Messaging Gateway
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Secure Email Gateway (SEG) (12th)
 

Mindshare comparison

Email Security Mindshare Distribution
ProductMindshare (%)
Sophos Email1.8%
Proofpoint Email Protection7.2%
Microsoft Defender for Office 3656.9%
Other84.1%
Email Security
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Symantec Messaging Gateway2.6%
Proofpoint Email Protection19.5%
Microsoft Defender for Office 36517.0%
Other60.9%
Secure Email Gateway (SEG)
 

Featured Reviews

CV
Network Architect at IP Dimension
Cloud security has improved remote access and has reduced costs for smaller client sites
I have used Cloudflare One's Identity-Aware Proxy, and it is quite straightforward from what I have seen so far. The app registration on the Azure side integrates fully into Cloudflare, and I am very satisfied with that part because it is easy to set up. The integration of Cloudflare One's Secure Web Gateway and Zero Trust Network Access works without any issues. That part is pretty automatic, and if you complete the rest of the setup, it comes together by itself with no issues from my side. What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection. The hops get shorter and you get better latency. We have done testing to see if it is better. One thing that we did notice with our proof of concept with our current client is that they have people connecting from the UK. When they used their previous VPN solution, uploading CAD drawings and other files to the server took a long time. They mentioned that it is much quicker on Cloudflare One's solution. I definitely believe that is part of the improved performance, and I am satisfied with that as well. What is nice about Cloudflare One is that it makes the setup easier and also easier to train technicians to maintain it. Compared to legacy systems, we do not need to get fancy firewalls in place that are costly. That is definitely also a cost-saver with Cloudflare One.
Kalyan  Chowdhury - PeerSpot reviewer
Founder at Computech infosysetm
Stronger email and mobile security has protected users from ransomware and simplified management
Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two or three years due to a 7 to 8% hike per year, twice a year, which is why we have some renewals on Sophos Email, Sophos XDR, EDR, and the firewall, but due to price hike, they are unable to renew it. The price is going to be very high. It would be better if Sophos can provide a more flexible pricing model for different types of businesses. Price could be lower. The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product. Palo Alto provides the same functionality for email security, which adds to the challenge because the price is going very high.
Girish Vijay - PeerSpot reviewer
Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has different options that can be used to differentiate DDoS attacks."
"Cloudflare Zero Trust Platform removes the risk of exposing the applications to the public."
"It will take the blow rather than our applications should an attack occur."
"Cloudflare Access is a stable solution."
"The capabilities of the software are strong enough for me to do what it's supposed to do. For me, we don't need to do a lot of configuration on our site. We just enable it and monitor it."
"It's a perfect solution from my perspective; it's easy to understand and easy to configure."
"Cloudflare, in my opinion, was easy to implement."
"Clover is the best product globally."
"I would recommend Sophos Email to both end-users and other entities that want to protect their emails."
"Sophos offers a giant suite through their central managed console, they became MSP friendly."
"The solution protects users from phishing links and spam."
"Endpoint and server protection are very effective."
"The most valuable feature of Sophos Email is the sandbox. We're able to scan the file, isolate it, and look at it before it is delivered. It is highly effective."
"Sophos Email is a stable solution."
"Our client recently received many emails, and their employees didn't realize these emails were phishing attempts. Consequently, they clicked on them and fell victim to the attack. Therefore, it is important to secure their system with Sophos Email Security."
"I found the user interface friendly."
"Symantec’s spyware and malware signature database is very good compared to other products."
"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"The solution is a leader in anti-spam email products and you can block 99% of spam emails, making it very effective with great performance."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
"The cloud-based interface is very user-friendly."
"We use the solution for its advanced virus protection, phishing and other features."
"The stability is good; it's not buggy or glitchy, it works well, the performance is good, and they kept up with security patches."
 

Cons

"Feedback could be enhanced."
"When there are any dynamic changes in complex applications, the tool takes a lot of time, making its analytics-related area a major matter of concern where improvements are needed."
"The software has automated alerts, but the automated alerts are not available in the mobile app."
"The free plan has limitations. For example, I can only set up three rules, and the application firewall is unavailable."
"Our subscription plan for the solution has a limitation of bot signatures."
"From a logging perspective, it is still a bit difficult to see exactly what users are being blocked with the current views."
"Our customers no longer use Cloudflare because its service is subpar."
"Cloudflare One is not very powerful, but for what we require, it is basic and sufficient."
"Sophos Email can improve mail security."
"The installation of Sophos Email could be easier. It's a bit difficult because setting up the email virtually requires some bit of technical knowledge."
"It was sometimes hard to find the settings in the solution's interface."
"The security of the solution could improve."
"Their technical support is slow to respond."
"Sophos Email has few improvements to implement, including the handling of incoming emails in the systems. It needs to add additional feature that helps in enhancing the scanning processes of these emails. While adding these features, it should work towards improving the current features also."
"Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two or three years due to a 7 to 8% hike per year, twice a year, which is why we have some renewals on Sophos Email, Sophos XDR, EDR, and the firewall, but due to price hike, they are unable to renew it."
"The main drawback is regarding the technical support."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"If the customer has to think about budget and solutions to reduce IT cost, they should get away from Symantec and try using Microsoft."
"The solution takes up a lot of memory."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"This product would benefit from better integration with Symantec Endpoint Protection."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"Where it is not available, as is the case with unstructured data, this product fails miserably."
"They really need to create a good package that competes with Microsoft."
 

Pricing and Cost Advice

"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."
"Cloudflare Zero Trust Platform's pricing is good."
"The solution's pricing lacks transparency."
"The prices are slightly expensive."
"The solution is not that expensive."
"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."
"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."
"The pricing could improve by having additional discounts. For example, when customers buy have more than 50 or more users, there should be additional discounts."
"I rate the product's pricing a seven out of ten."
"There is an additional fee for their central managed console."
"The pricing is quite reasonable, with a fixed cost and no additional charges."
"Sophos Email is neither cheap nor expensive."
"Most of our clients are on a perpetual license. If there is a budget issue, they can choose a subscription. However, most of the clients choose the perpetual license."
"The product is cheaper compared to other solutions."
"The tool's pricing is medium."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"They're a little costly compared to Microsoft."
"A subscription for technical support costs extra."
"Symantec Messaging Gateway’s pricing is very cheap."
"For 150 users, we pay INR 1,60,000."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
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Top Industries

By visitors reading reviews
Construction Company
20%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
6%
Financial Services Firm
10%
Outsourcing Company
9%
Manufacturing Company
8%
Healthcare Company
7%
Financial Services Firm
17%
Construction Company
9%
Computer Software Company
8%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise12
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What needs improvement with Cloudflare Access?
Cloudflare Access has strong integration with Microsoft, among other platforms. However, when it comes to Kaspersky, ...
What is your primary use case for Cloudflare Access?
Cloudflare Access provides secure access to internal applications for employees, external members of the organization...
What advice do you have for others considering Cloudflare Access?
Cloudflare Access is one of the best integrations available. While about two hundred vendors offer similar services, ...
What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two ...
What is your primary use case for Sophos Email?
The main use case for using Sophos Mobile is that where it is supplied, we did not receive any ransomware call. Sopho...
Ask a question
Earn 20 points
 

Also Known As

Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform
Sophos Email Security
Symantec.cloud, Symantec Email Security.cloud
 

Overview

 

Sample Customers

23andMe
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Find out what your peers are saying about Sophos Email vs. Symantec Messaging Gateway and other solutions. Updated: January 2024.
894,830 professionals have used our research since 2012.