Sophos Email vs Symantec Messaging Gateway comparison

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Executive Summary

We performed a comparison between Sophos Email and Symantec Messaging Gateway based on real PeerSpot user reviews.

Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Sophos Email vs. Symantec Messaging Gateway Report (Updated: November 2022).
655,711 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails.""The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment.""I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption.""It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There are a lot of things that you cannot handle on the graphic interface, like message filters. For this, you need to go to a lower level where you have more power, like command line interface. So, this solution has the best of both worlds. There are not a lot of bells and whistles. It is more practical with access to most features that you can configure.""Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job.""The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path.""The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load.""It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."

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"When you say email security, it's about everything, incoming email, outgoing email, spam, phishing emails, unwanted marketing emails. You can set rules, but the main feature of Sophos Email is to make sure you don't get hacked. 95% of people who are hacked do not get hacked by typing the router password. They are hacked from the inside out, which means they send you a document that is a zero-day attack, you open it, nothing happens, but technically the attack is running in the background of your computer. This is how they gain access to your PC.""The most valuable feature of Sophos Email is the sandbox. We're able to scan the file, isolate it, and look at it before it is delivered. It is highly effective.""It's easy to use and the configuration is straightforward.""Sophos Email is a stable solution.""I have found Sophos Email to be scalable.""The speed and stability were fine."

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"It has very good capabilities for managing malware.""I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that.""It is a solid and stable product.""Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person.""What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface.""The solution is stable and the performance is good.""Messaging Gateway is stable.""The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."

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Cons
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge.""The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.""I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier.""The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky.""I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate.""They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like.""We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it.""The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear."

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"Sophos Email can improve mail security.""Sophos Email can improve security.""The installation of Sophos Email could be easier. It's a bit difficult because setting up the email virtually requires some bit of technical knowledge.""The solution should be able to support the cloud environment.""The security of the solution could improve."

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"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface.""Sometimes the solution picks up false positive for viruses during scans.""They really need to create a good package that competes with Microsoft.""The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers.""Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues.""What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good.""What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling.""Messaging Gateway's advanced malware detection could be improved."

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Pricing and Cost Advice
  • "The licensing was all transferred."
  • "Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service."
  • "Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco."
  • "There are additional fees for adding features."
  • "At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees."
  • "In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost."
  • "It is a super big router that costs a few hundred thousand dollars."
  • More Cisco Secure Email Pricing and Cost Advice →

  • "Licensing is paid on a yearly basis."
  • "Most of our clients are on a perpetual license. If there is a budget issue, they can choose a subscription. However, most of the clients choose the perpetual license."
  • "The pricing could improve by having additional discounts. For example, when customers buy have more than 50 or more users, there should be additional discounts."
  • "I rate the price of Sophos Email a four out of five."
  • More Sophos Email Pricing and Cost Advice →

  • "It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
  • "The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
  • "They're a little costly compared to Microsoft."
  • More Symantec Messaging Gateway Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There… more »
    Top Answer:It is a super big router that costs a few hundred thousand dollars.
    Top Answer:You can consolidate on SMA if you want to spam or threats quarantined for multiple devices. It is not advisable for a… more »
    Top Answer:The speed and stability were fine.
    Top Answer:We didn't have any issues with the solution. It was a good appliance. The solution should be able to support the cloud… more »
    Top Answer:Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be… more »
    Top Answer:The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of… more »
    Top Answer:What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The… more »
    Comparisons
    Also Known As
    Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
    Sophos Email Security
    Symantec.cloud, Symantec Email Security.cloud
    Learn More
    Sophos
    Video Not Available
    Overview

    Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

    Sophos Email is a cloud-based secure email gateway solution for Sophos Central. Built to integrate seamlessly with popular email platforms, Sophos Email is engineered to keep businesses safe from email threats, simply stopping spam, phishing, malware, and data loss.

    Symantec’s on-premises email security solution begins with Messaging Gateway which provides essential inbound and outbound messaging security including, powerful protection against the latest messaging threats including ransomware, spear phishing, and business email compromise, It catches more than
    99 percent of spam with a less than 1 in 1 million false positives, and effectively responds to new messaging threats with real-time automatic antispam and antimalware updates. Messaging Gateway combines multilayer protection technologies that effectively detect, block, and quarantine suspicious email

    Offer
    Learn more about Cisco Secure Email
    Learn more about Sophos Email
    Learn more about Symantec Messaging Gateway
    Sample Customers
    SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
    Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
    Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
    Top Industries
    REVIEWERS
    Energy/Utilities Company19%
    Retailer14%
    Financial Services Firm10%
    Healthcare Company10%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider14%
    Government7%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider17%
    Government8%
    Construction Company7%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider19%
    Government11%
    Financial Services Firm9%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise23%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    REVIEWERS
    Small Business63%
    Midsize Enterprise13%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise23%
    Large Enterprise42%
    REVIEWERS
    Small Business50%
    Midsize Enterprise17%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise20%
    Large Enterprise59%
    Buyer's Guide
    Sophos Email vs. Symantec Messaging Gateway
    November 2022
    Find out what your peers are saying about Sophos Email vs. Symantec Messaging Gateway and other solutions. Updated: November 2022.
    655,711 professionals have used our research since 2012.

    Sophos Email is ranked 18th in Email Security with 6 reviews while Symantec Messaging Gateway is ranked 17th in Email Security with 8 reviews. Sophos Email is rated 8.4, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Sophos Email writes "Effective on-premises and cloud, beneficial sandboxing, and advanced AI detection". On the other hand, the top reviewer of Symantec Messaging Gateway writes "Easy to set up with good patching and reliable performance". Sophos Email is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection, Fortinet FortiMail, Proofpoint Email Protection and Fortinet FortiMail Cloud, whereas Symantec Messaging Gateway is most compared with Microsoft Exchange Online Protection, Microsoft Defender for Office 365, Fortinet FortiMail, Proofpoint Email Protection and Fortinet FortiMail Cloud. See our Sophos Email vs. Symantec Messaging Gateway report.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.