Trend Micro ServerProtect and Symantec Endpoint Security Enterprise are leading solutions in server protection and endpoint security, respectively. Symantec Endpoint Security Enterprise seems to have the upper hand due to its rich features despite Trend Micro ServerProtect's competitive pricing and support.
Features: Trend Micro ServerProtect offers robust malware protection, comprehensive system scanning, and competitive pricing. Symantec Endpoint Security Enterprise provides advanced threat intelligence, multi-layered security, and extensive features catering to complex security needs.
Room for Improvement: Trend Micro ServerProtect could benefit from enhanced reporting capabilities, reduced resource consumption, and improved deployment simplicity. Symantec Endpoint Security Enterprise needs better compatibility with legacy systems, quicker updates, and a simpler deployment process.
Ease of Deployment and Customer Service: Trend Micro ServerProtect is straightforward to deploy but experiences occasional support delays. Symantec Endpoint Security Enterprise is more complex to deploy but is backed by faster, more reliable customer service.
Pricing and ROI: Trend Micro ServerProtect offers competitive setup costs and satisfactory ROI. Symantec Endpoint Security Enterprise has higher initial costs but delivers greater ROI due to its advanced features and security efficacy.
The support site for accessing new software is complicated, despite necessary multi-factor authentication.
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
The solution is exceptionally stable.
I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
Many customers are seeking modern protection features such as MDR (managed detection and response).
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
They need to improve in this area by providing more documentation and custom scripts for bulk enterprise deployments.
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production.
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
From my reseller and consultant perspective, the most beneficial aspects of Trend Micro ServerProtect are its user-friendly console, allowing anyone to configure policies easily, and the excellent support provided.
Product | Market Share (%) |
---|---|
Symantec Endpoint Security Enterprise | 0.5% |
Trend Micro ServerProtect | 0.7% |
Other | 98.8% |
Company Size | Count |
---|---|
Small Business | 16 |
Midsize Enterprise | 7 |
Large Enterprise | 9 |
Company Size | Count |
---|---|
Small Business | 11 |
Midsize Enterprise | 3 |
Large Enterprise | 3 |
Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.
Trend Micro ServerProtect for Storage, powered by XGen security, leverages a blend of cross-generational threat protection techniques to safeguard a wide range of network attached storage systems by detecting and removing viruses and spyware in real time. This comprehensive storage security uses the industry-standard ICAP protocol to complement support for traditional RPC communication protocols. To simplify network protection for EMC, NetApp, and Hitachi Data Systems storage systems, ServerProtect for Storage provides automatic, incremental security updates and centralized management of servers via a web-based console.
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