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Sumo Logic Observability vs Zabbix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Sumo Logic Observability improved operational efficiency, reduced downtime, and provided better issue resolution, visibility, stability, and proactive IT management.
Sentiment score
6.9
Zabbix is praised for being cost-effective and scalable, minimizing downtime, and eliminating high licensing fees for enterprises.
 

Customer Service

Sentiment score
7.8
Sumo Logic Observability's customer service is highly rated, with quick responses and helpful support, particularly for advanced and OpenTelemetry issues.
Sentiment score
6.8
Zabbix support is well-regarded, with strong community forums, responsive staff, and effective local partners aiding various user needs.
It is so straightforward that I have never had to use the support.
CTO at Oic
 

Scalability Issues

Sentiment score
7.3
Sumo Logic Observability scales efficiently for diverse users, handling peak records with ease, supported by Fluent Bit and OpenTelemetry.
Sentiment score
6.9
Zabbix offers scalable, flexible monitoring with cost efficiency, though complex scaling and database management may require improvements for large deployments.
Zabbix has high scalability.
CTO at Four Nine Agency
Zabbix is very scalable and lightweight.
CTO at Oic
I would rate its scalability ten out of ten.
Manager, Information Technology Zara & Inditex at Cenomi
 

Stability Issues

Sentiment score
8.8
Sumo Logic Observability is highly reliable, with users experiencing no issues and rating its reliability a perfect ten for enterprises.
Sentiment score
7.4
Zabbix is generally stable and reliable, requiring minimal resources, though occasional issues may arise from external factors.
Zabbix is very scalable and lightweight.
CTO at Oic
Zabbix is quite stable, and we haven't had any problems with Zabbix itself.
CTO at Four Nine Agency
I think the stability of Zabbix is around five to six on a scale of ten, where ten is the best and one is the worst.
Network Engineer at a computer software company with 11-50 employees
 

Room For Improvement

The system requires efficiency improvements in data usage, cost management, enrichment, search interface, query speed, and pre-built dashboards.
Zabbix needs user interface, reporting, and dashboard improvements, plus better configuration, automation, documentation, scalability, and advanced monitoring features.
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
CTO at Oic
The potential and customization is a little difficult because you have to learn scripts.
Network Engineer at a computer software company with 11-50 employees
 

Setup Cost

<p>Sumo Logic Observability provides flexible, competitive pricing for enterprises, but additional costs may apply for advanced features and high data volumes.</p>
Zabbix is praised for being a free, open-source solution with optional low-cost support, attracting enterprise users.
Zabbix is providing everything free of cost.
Network Engineer at a computer software company with 11-50 employees
It is literally free.
CTO at Oic
 

Valuable Features

Sumo Logic Observability offers real-time alerting, apps, team collaboration, easy integration, and a flexible query language, boosting incident resolution.
Zabbix offers open-source flexibility, scalability, automated monitoring, diverse integrations, and adaptability for complex infrastructures with strong community support.
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
CTO at Oic
The alerting systems are very good in Zabbix, and it has helped us to reduce time for reaction.
Network Engineer at a computer software company with 11-50 employees
Zabbix is Linux-based open-source software, and the main use case is to reduce costs.
Network Engineer at Ogma Consulting
 

Categories and Ranking

Sumo Logic Observability
Ranking in Application Performance Monitoring (APM) and Observability
24th
Ranking in Cloud Monitoring Software
21st
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
AIOps (14th)
Zabbix
Ranking in Application Performance Monitoring (APM) and Observability
10th
Ranking in Cloud Monitoring Software
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
108
Ranking in other categories
Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (1st)
 

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Sumo Logic Observability is 0.5%, up from 0.2% compared to the previous year. The mindshare of Zabbix is 2.5%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Zabbix2.5%
Sumo Logic Observability0.5%
Other97.0%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Shamshir Nangla - PeerSpot reviewer
Site Reliability Engineer at LHV Bank
Getting up and running is easy, even for a newbie but management of searches definitely needs improvement
Operational effectiveness with regards to when there's an issue, when there's a reactive issue, people are able to, or as well as proactively, actually, because we use their PagerDuty integrations. We use queries in Sumo Logic to trigger alerts based on logging. That allows us to proactively identify issues as they're happening. With those same alerts, obviously, with that platform, you can use it to reactively start looking at troubleshooting issues as they're happening right then and there or incidents. So it's been very, very good for alerting and for troubleshooting issues. For predicting issues before they happen, it is not very good. They have a feature called anomaly detection, but I think it's quite premature compared to other stuff out there. So it's good for alerts and for troubleshooting operational effectiveness. When your operations are down or segregated, it's perfect because it will help you diagnose the issues.
KamranBhatti - PeerSpot reviewer
Network Engineer at a computer software company with 11-50 employees
Helps reduce response time but has room to improve customization complexity
We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Transportation Company
10%
Financial Services Firm
10%
Healthcare Company
9%
Computer Software Company
13%
Financial Services Firm
10%
Comms Service Provider
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business56
Midsize Enterprise23
Large Enterprise34
 

Questions from the Community

What needs improvement with Sumo Logic Observability?
The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five m...
What is your primary use case for Sumo Logic Observability?
We used it for log observability – log aggregation specifically.
What do you like most about Zabbix?
The template system in Zabbix is very beneficial as it saves time in configuration.
What is your experience regarding pricing and costs for Zabbix?
I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...
What needs improvement with Zabbix?
The potential and customization is a little difficult because you have to learn scripts. I think Zabbix needs to improve the customization better. At present, I am satisfied with the functionality ...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about Sumo Logic Observability vs. Zabbix and other solutions. Updated: December 2025.
880,255 professionals have used our research since 2012.