We performed a comparison between SolarWinds NPM and Sumo Logic Observability based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the graphical user interface."
"This has helped us to monitor the availability of our routers, switches, servers, and virtual environments."
"I like SolarWinds support because it's 24/7. You describe your issues, your situation and maybe two or three hours later you can discuss a solution with a technical engineer."
"It did a good job of the collection and then an investigation of the net flow of information for understanding the applications that were being used at certain locations."
"This solution offers a very good view of our network and allows us to effectively monitor performance."
"Technical support has always been great. They are very responsive. We've been satisfied with their level of support."
"We don't have any issues with the stability of SolarWinds NPM."
"SolarWinds NPM is a scalable solution since it can handle a huge number of users."
"The solution allows multiple groups to converge on a unified platform, allowing for different utilization by various teams."
"Sumo Logic Observability presents a range of valuable features, including well-crafted dashboards and a diverse selection of helpful apps. However, personally, I don't hold a favorable opinion of the solution. While I don't struggle with writing queries, my main difficulty lies in recruiting competent individuals and ensuring their proficiency in utilizing the solution. This often leads to additional challenges and complexities. From my perspective, when compared to Microsoft Sentinel or even Splunk, Sumo Logic Observability has a steeper learning curve. One contributing factor to this disparity is the solution's long existence in the market compared to Synlogic. Nevertheless, I acknowledge that there are capable and knowledgeable professionals employed at Sumo Logic Observability. The effectiveness of the solution largely depends on how it is integrated into your internal operations and environment. Its utility and benefits can vary significantly. It is worth noting that organizations like the NSA and, I believe, the CIA used it in the past, primarily for rapidly searching and analyzing large volumes of data. To leverage its capabilities effectively, you must determine how to tailor it to your specific needs."
"The product is easy to learn."
"Alerting and consistency are key. We have different tiers with log collectors, and continuous querying provides near-real-time updates. It's almost like instantly when something happens, like pending transactions or error fees. This helps reduce incident resolution time compared to waiting for thresholds on other platforms. We can continue logging in with them seamlessly and quickly get into action."
"I have not seen any stability issues in the product."
"I would like to have a Syslog server module for this product. That would make the solution better."
"SolarWinds NPM could improve the graphics of the interface and more customized reporting."
"The improvement would be that SolarWinds NPM thoroughly checks its patches before releasing them to the market. Better testing, alpha testing, and then releasing it to the market."
"The solution's customer service is not very good because the support takes too long."
"One of the challenges with SolarWinds is that in order to pull the data, we have to have a lot of false positives."
"I think Solar Winds NPM needs to create a profile with documentation responsibility."
"We also had to be attentive to vulnerabilities, because SolarWinds NPM have some issues in that area. We had to work with our security team, so that they could help us check and backup the data, and check what they needed to secure."
"Having more technical and support resources available in Saudi Arabia would be helpful."
"SearchUI.exe is a bit clunky in the product, making it an area where the product needs improvements."
"Documentation could be better. While it's generally good, sometimes finding what you need requires extensive searching. It's not always clear where to look for specific things."
"Fine-grained data can be quite frustrating to work with and should be made easier."
"Implementing a more streamlined enrichment process, and conceptualizing the observability data collection as an ETL pipeline would be helpful."
SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 147 reviews while Sumo Logic Observability is ranked 26th in Cloud Monitoring Software with 5 reviews. SolarWinds NPM is rated 8.2, while Sumo Logic Observability is rated 8.0. The top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". On the other hand, the top reviewer of Sumo Logic Observability writes "Easy creation of custom fields, no need to alter applications; supports ten active logging applications simultaneously and faster than aster than default search tools". SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity, whereas Sumo Logic Observability is most compared with Dynatrace, New Relic, Prometheus and Chronosphere. See our SolarWinds NPM vs. Sumo Logic Observability report.
See our list of best Cloud Monitoring Software vendors.
We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.