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Splunk Cloud Platform vs ThoughtSpot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Splunk Cloud Platform offers ROI through improved breach detection, operational efficiency, cost savings, and comprehensive monitoring, despite setup challenges.
Sentiment score
6.4
ThoughtSpot offers time savings and strategic benefits, though ROI quantification is challenging and adoption varies despite its user-friendly interface.
The incident response time to any failure has increased more than 50 percent.
Devops Intern at Veefin
It is definitely not a beginner-friendly tool, but it is definitely the best tool that is available in the market for insurance-related products.
Data engineer at a tech vendor with 10,001+ employees
We saved a lot of money because we did not recruit any new employees.
Product Developer at a tech vendor with 10,001+ employees
Using ThoughtSpot has resulted in significant time savings and improved business sales by allowing us to identify sellers and buyers across regions, facilitating targeted marketing.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
Based on our implementation in one project, we are trying to raise more funding to expand its use.
Senior Business Intelligence Architect at Mphasis
This tool has really improved our decision-making by 70 to 80% because we are able to rely on insights from different data sources from different departments.
Financial Analyst at Nestlé
 

Customer Service

Sentiment score
6.3
Splunk Cloud Platform support is praised for expertise but criticized for slow response times and inconsistent issue resolution.
Sentiment score
5.9
ThoughtSpot's customer service receives mixed reviews, with praise for responsiveness but some criticism for delays and knowledge base limitations.
I feel that Splunk's documentation is highly maintained, regular updates seem to happen, and I don't have any suggestions for improvement as it is currently at its best.
Soc Analyst at Payatu
However, as I mentioned, sometimes they might not have proper knowledge or sometimes they are not sufficiently technical.
Senior Information Technology Security Consultant at Mideast Data Systems
The CSMs and account managers in the channel team are great, providing assistance not just with selling the product but also for implementation, deployment, and aftercare.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
I stopped opening tickets due to insufficient and untimely responses.
Software Engineer (Data specialist) at Salesforce
ThoughtSpot provides a dedicated customer success person and the ability to submit tickets online, with a response time of no more than a day.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
The customer support for ThoughtSpot is very proactive and supportive, available 24/7.
Financial Analyst at Nestlé
 

Scalability Issues

Sentiment score
6.4
Splunk Cloud Platform offers scalability and efficient data handling, but may involve complex, costly scaling strategies based on needs.
Sentiment score
6.1
ThoughtSpot is praised for scalability and flexibility but faces challenges in governance; contract type affects its scalability potential.
If we have compliance requirements to just store logs, then Splunk Cloud Platform is not the right platform.
Consulting Cyber Defense Engineering at Principal Financial Group
If you purchase something initially and later have increased requirements, they can scale up and scale down your environment.
Senior Information Technology Security Consultant at Mideast Data Systems
Splunk Cloud Platform's scalability works well, especially for smaller businesses, but can present issues for larger enterprises facing stricter regulations and greater integration requirements.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Tableau, Power BI, or Looker have separate tools for preparation, customization, and storytelling.
Sr Data Analytics Consultant at Capgemini
The platform does not have technical problems with scaling data or connections.
Software Engineer (Data specialist) at Salesforce
As our data has grown, I have validated huge datasets and complex models without significant issues.
Data Analyst at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.8
Splunk Cloud Platform is praised for its stability, reliability, and minimal outages, maintaining high performance even during upgrades.
Sentiment score
6.3
ThoughtSpot is reliable and stable, with minimal downtime and smooth upgrades, despite occasional performance issues and integration needs.
Its stability is commendable, enabling easy visibility into logs, effective data ingestion, and successful operations with diverse integrations and third-party platforms.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
I rate Splunk Cloud Platform a ten out of ten for stability and reliability.
Soc Analyst at Payatu
Splunk Cloud Platform is stable and reliable with no issues.
Consulting Cyber Defense Engineering at Principal Financial Group
I use it primarily for large datasets, and it performs faster than regular data visualization tools such as Power BI, which has limits on dataset size.
Sr Data Analytics Consultant at Capgemini
The upgrades are smooth with no downtime, which is super important.
Software Engineer (Data specialist) at Salesforce
The responsiveness of accessing live data is exceptional and faster than most other BI tools.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
 

Room For Improvement

Splunk Cloud Platform faces high costs, complexity, scalability issues, challenging integration, outdated UI, and slow support, needing better documentation.
ThoughtSpot lacks customization, flexibility, and affordable options, with users desiring improved integrations, usability, and a free learning version.
I know there are tutorials on the website, but I feel if they rolled out more free courses on such things that provide a link to a free course for beginner training, I feel people would be interested in it.
Data Security Intern at a manufacturing company with 10,001+ employees
In terms of enhancement for Splunk Cloud Platform, I would say if we could create add-ons or if we get the capability to build add-ons directly through cloud, not talking about the add-on builder framework, but something editor-like where we will directly edit our conf files from any specific app or TA provided by Splunk Cloud Platform itself.
Splunk Engineer at Data Elicit Solutions Pvt. Ltd.
Splunk Cloud Platform needs improvement in its security offerings, specifically in cybersecurity.
Sr Manager at Continued
Currently, it is not as customizable as the options available on Power BI or Tableau.
Sr Data Analytics Consultant at Capgemini
Handling governance when there are many models and dashboards is complex.
Software Engineer (Data specialist) at Salesforce
Enhancing integration capabilities with other tools like DBT would also be beneficial as it would make our lives easier.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
 

Setup Cost

Splunk Cloud Platform is valued for its features and efficiency but considered expensive, especially for smaller organizations.
ThoughtSpot offers competitive pricing with flexible negotiation, generally costing more than Power BI but less than Tableau.
Once you are in the partnership with Splunk Cloud Platform and with Cisco, you can have good discounts, you can make the deal and discuss, and they are willing to help you as a partner in finding the solution and finding your target.
Innovation Service Manager at a computer software company with 51-200 employees
When it comes to the cost of Splunk Cloud Platform, I would rate it a five from one to ten, with one being cheap and ten being expensive.
Project Manager at Crest Data Systems
Splunk Cloud is considered too expensive, with its two product offerings both being costly.
Sr Manager at Continued
HubSpot is expensive.
Software Engineer (Data specialist) at Salesforce
ThoughtSpot's pricing is reasonable and in line with other BI tools.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
The pricing, setup cost, and licensing for ThoughtSpot are competitive.
Financial Analyst at Nestlé
 

Valuable Features

Splunk Cloud Platform offers scalable real-time analytics, easy integration, and enhances efficiency with automated alerts and centralized visibility.
ThoughtSpot simplifies data exploration with AI analytics, offering speed, scalability, and user-friendly interfaces for efficient decision-making.
The most valuable feature of Splunk Cloud Platform is its robustness and ability to ingest logs.
Sr Manager at Continued
The search capability utilizes the same compute assigned, and compared to on-premises, it is very efficient and fast because on-premises we had fixed compute assigned with limits set for searching per role or application.
Senior Software Engineer at WorldPay US
The platform's alerting mechanism is valuable, as there is software that makes alarms in case of attacks.
Chief Executive Officer at ENAD
Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily.
Sr Data Analytics Consultant at Capgemini
This alerting feature is very beneficial for our company at the moment, and we use it extensively.
When I upload a data dump, AI analytics suggest possible data visualizations and insights, which I can pin to dashboards or live boards for modification.
Data Analyst at a tech vendor with 10,001+ employees
 

Categories and Ranking

Splunk Cloud Platform
Ranking in Data Visualization
2nd
Average Rating
8.4
Reviews Sentiment
5.7
Number of Reviews
81
Ranking in other categories
IT Alerting and Incident Management (2nd)
ThoughtSpot
Ranking in Data Visualization
10th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
BI (Business Intelligence) Tools (10th), Embedded BI (6th)
 

Mindshare comparison

As of May 2026, in the Data Visualization category, the mindshare of Splunk Cloud Platform is 1.0%, up from 0.8% compared to the previous year. The mindshare of ThoughtSpot is 2.6%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
ThoughtSpot2.6%
Other96.4%
Data Visualization
 

Featured Reviews

reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Unified log analytics has transformed security monitoring and cuts breach detection to minutes
Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted. Costs can rise due to high data ingestion and long retention periods, along with a complex licensing structure that makes pricing difficult to predict as usage grows, especially since more systems send logs. There are also performance concerns at scale where users have reported slower searches and expensive long-term storage needs, particularly in multi-terabyte environments. Additionally, operational complexity exists as enterprises still need to do data onboarding, create dashboards, handle retention policies, access control, and performance tuning. These are the three key areas of improvement I have identified.
Purity Wairimu - PeerSpot reviewer
Financial Analyst at Nestlé
Self-service analytics has empowered teams and now drives faster data-driven decisions
I have an experience of four years using ThoughtSpot. ThoughtSpot is very easy to use. Even non-technical users find it very easy to use and user-friendly. Some of the best features ThoughtSpot offers are innovation, ease of use, and data analytics. Reporting development is also pretty easy, making complex formulas slightly easier. Additionally, dashboarding for non-technical people, easy search of data, ease of getting insights, AI-driven analytics, and the ability to easily build charts are highlights. ThoughtSpot also offers data connection with live data sources. ThoughtSpot's scalability is impressive; it can handle large data easily, and performance has been powerful and reliable. The AI-driven analytics capabilities in ThoughtSpot help to predict future outcomes and are very helpful in tracking data, and performance is great.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
12%
Manufacturing Company
8%
Construction Company
8%
Financial Services Firm
17%
Manufacturing Company
10%
Computer Software Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise13
Large Enterprise57
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Splunk Cloud Platform?
Related to the pricing factor, I think it is slightly on the costlier side, but I wouldn't know much because I'm not on the management side. My organization divides developers and management, so we...
What needs improvement with Splunk Cloud Platform?
Splunk Cloud Platform is almost a nine out of ten, but the main improvement point is the user manual. Recently, we got stuck somewhere in an error, but because of the less documentation available i...
What is your primary use case for Splunk Cloud Platform?
Splunk Cloud Platform is used to monitor everything, as we have multiple applications from which we get multiple data and multiple logs. We centralized our logging system, centralized our APIs, and...
What is your experience regarding pricing and costs for ThoughtSpot?
The pricing, setup cost, and licensing for ThoughtSpot are competitive, and it is a very user-friendly tool compared to its competitors. Setting it up was easy and straightforward.
What needs improvement with ThoughtSpot?
The customizability of the visualization live boards should be improved. Additional support for more data warehouse systems is needed, as data does not always match sometimes. Sophisticated data mo...
What is your primary use case for ThoughtSpot?
My name is Peter Chemo, a Financial Analyst at Nesto. One of the major challenges that ThoughtSpot solves is reducing the dependency on data teams for reports and insights. ThoughtSpot also integra...
 

Overview

 

Sample Customers

Mindtouch
Primary Capital Mortgage, Sterling Backcheck, RichRelevance, Rambus, Batteries Plus Bulbs
Find out what your peers are saying about Splunk Cloud Platform vs. ThoughtSpot and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.