Splunk AppDynamics vs ThousandEyes comparison

Application Performance Monitoring (APM) and Observability

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

5.6

Splunk AppDynamics boosted productivity, improved software quality, reduced costs, and enhanced customer satisfaction, especially benefiting the banking sector.

Sentiment score

6.4

ThousandEyes offers significant ROI by enhancing network performance, reducing downtime, and speeding up troubleshooting, benefiting organizations significantly.

Overall, as a production gatekeeper, we achieve at least 50% efficiency immediately, with potential savings ranging from 60 to 70% as well, reinforcing why it is a popular tool in the banking industry.

DevendraKumar1

Technology lead at Infosys

According to errors, exceptions, and code-level details related to their application performance on a daily basis, the application development team tries to help with Splunk AppDynamics to reduce errors and exceptions, which helps the end users get application availability and feel more confident.

For more quotes and insights, download the Splunk AppDynamics report

Back office at Reliance Industries Ltd

To understand the magnitude of it, when the company asked to replace Splunk AppDynamics with another tool, I indicated that for the proposed tool, we would need five people to do the analysis that Splunk AppDynamics enables me to do.

Konstantinos Michailidis

Digital Performance Tester at Amdocs

There has been a great ROI from using ThousandEyes, with significant time saved in troubleshooting as I can quickly pinpoint issues rather than spending time isolating them, alongside enhancing customer feedback and experience.

Abdalraheem Asha

Senior cloud engineering lead and IT project owner at KDD

I have seen a return on investment by reducing troubleshooting time and having lesser user mapping error issues, in addition to engineering time saved through better observability and reduced organizational MTTR.

For more quotes and insights, download the ThousandEyes report

Project Manager at Procter & Gamble

Customer Service

Sentiment score

7.0

Splunk AppDynamics offers responsive, knowledgeable support; most users praise quick resolutions and technical availability, though some see improvement needed.

Sentiment score

6.6

ThousandEyes customer support is highly rated, responsive, and helpful, especially for critical issues, with effective integration support.

AppDynamics is much more helpful.

Eduardo Gallardo

Director of Technical Part at NOS SGPS

We got a contact, an account manager, to work directly with for technical support.

NagadevanMuthusamy

Performance Engineer at a pharma/biotech company with 10,001+ employees

They help us resolve any issues raised by our team relating to operations, application instrumentation, or any other issues.

For more quotes and insights, download the Splunk AppDynamics report

Back office at Reliance Industries Ltd

We contacted the support team, and they resolved it within a couple of hours.

Maria Geovith Kamlay

System Operation Associate at a financial services firm with 10,001+ employees

The customer support for ThousandEyes is very proactive and supportive.

For more quotes and insights, download the ThousandEyes report

Project Manager at Procter & Gamble

Scalability Issues

Sentiment score

7.2

Splunk AppDynamics is praised for scalability and reliability, though costs and specific configuration challenges exist for growing firms.

Sentiment score

7.0

ThousandEyes is praised for scalability and adaptability, though some note licensing costs, making it ideal for diverse businesses.

We have reached maximum capacity in our tier, and extending capacity has not been cost-effective from Splunk's perspective.

reviewer2674446

Senior Principal, Enterprise Architect at a computer software company with 201-500 employees

I would rate the scalability of Splunk AppDynamics as a nine out of ten.

Konstantinos Michailidis

Digital Performance Tester at Amdocs

I assess how Splunk AppDynamics scales with the growing needs of my organization as good, since we are growing and adding more servers.

reviewer2756163

Development Operations Engineer at a retailer with 10,001+ employees

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Scalability with ThousandEyes is straightforward as you don't really need to scale; it's designed to monitor multiple applications, accommodating 50 or 100 applications simultaneously.

Afolabi Olufayo

Network and Systems Engineer at a healthcare company with 11-50 employees

ThousandEyes's scalability is excellent; it is very scalable and grows with my organization's needs.

For more quotes and insights, download the ThousandEyes report

Project Manager at Procter & Gamble

Stability Issues

Sentiment score

7.8

Splunk AppDynamics is highly regarded for its reliable and stable performance, efficiently monitoring applications with minimal issues.

Sentiment score

8.1

ThousandEyes is highly reliable with minimal bugs, fast performance, and user satisfaction ratings typically between seven and ten.

It is necessary to conduct appropriate testing before deploying them in production to prevent potential outages.

reviewer2674446

Senior Principal, Enterprise Architect at a computer software company with 201-500 employees

There are no issues or bugs with the 20.4 version; it is very stable with no functionality or operational issues.

For more quotes and insights, download the Splunk AppDynamics report

Back office at Reliance Industries Ltd

Splunk AppDynamics is superior to any alternative, including Dynatrace.

DevendraKumar1

Technology lead at Infosys

From my experience, ThousandEyes has been stable up to 95%; I have not seen any stability issues.

Abdalraheem Asha

Senior cloud engineering lead and IT project owner at KDD

ThousandEyes is not very stable; sometimes you have to reboot the servers to get actual results.

Afolabi Olufayo

Network and Systems Engineer at a healthcare company with 11-50 employees

For more quotes and insights, download the ThousandEyes report

Room For Improvement

Splunk AppDynamics requires user interface updates, improved monitoring and integrations, simpler pricing, and enhanced documentation to satisfy users.

Users desire an improved interface, better integration, enhanced monitoring capabilities, detailed documentation, and proactive incident detection for ThousandEyes.

Splunk AppDynamics does not support the complete MELT framework, which includes metrics, events, logging, and tracing for the entire stack.

reviewer2674446

Senior Principal, Enterprise Architect at a computer software company with 201-500 employees

AI could provide more insights for annual or half-yearly reports and forecast future changes in the asset landscape.

Ahmed-KASSAB

Senior Delivery Manager at GE Vernova

Functionality-wise, I would like to see more cognitive solutions in Splunk AppDynamics, ideally with a single agent that can implement policies and provide predictive insights regarding application performance degradation during peak times.

Rajkumar ReghuVarma

Technology Architect at a tech vendor with 1,001-5,000 employees

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Incidents should be alerted on and traced early, before they escalate to full outages.

Chimaobigerald Ukwuoma

Software Developer at The Code

Having a dedicated incident alert system for URL alerts would help manage noise and streamline operations, especially during patch upgrades.

Maria Geovith Kamlay

System Operation Associate at a financial services firm with 10,001+ employees

An area where ThousandEyes can be improved is in providing more in-depth packet analysis; we've found instances where ThousandEyes indicates everything is okay, but it's actually not.

Afolabi Olufayo

Network and Systems Engineer at a healthcare company with 11-50 employees

For more quotes and insights, download the ThousandEyes report

Setup Cost

Splunk AppDynamics is seen as expensive but valuable for advanced monitoring, with costs varying by company and features used.

ThousandEyes is mid-range to expensive, offering significant value to larger organizations, with regional pricing and flow-dependent licensing costs.

We completed a three-year deal for Splunk and for AppDynamics, which costs millions of dollars.

reviewer2756163

Development Operations Engineer at a retailer with 10,001+ employees

Overall, I consider Splunk AppDynamics an expensive product; it's very expensive.

Per Eklund

Manager, System Scom at Handelsbanken

The resource team finds the best prices, ensuring that Splunk AppDynamics is an acceptable option for the end user.

Ahmed-KASSAB

Senior Delivery Manager at GE Vernova

For more quotes and insights, download the Splunk AppDynamics report

My experience with pricing, setup cost, and licensing has been that everything was cost-effective.

For more quotes and insights, download the ThousandEyes report

Project Manager at Procter & Gamble

My experience with pricing, setup cost, and licensing is that it comes in cheaper than alternatives.

reviewer2803392

Lead Technical Consultant at a financial services firm with 5,001-10,000 employees

Valuable Features

Splunk AppDynamics offers transaction tracing, real-time monitoring, and AI insights for enhanced application performance and user experience.

ThousandEyes offers comprehensive network insights, enhancing operational efficiency, troubleshooting, and user experience with end-to-end monitoring and deep visibility.

We have multiple tools, but end users prefer to use Splunk AppDynamics because their portal navigation is very simple and clear.

For more quotes and insights, download the Splunk AppDynamics report

Back office at Reliance Industries Ltd

The real user monitoring and digital experience monitoring effectively track actual user experience with the applications, including page loading, interaction time for both desktop and mobile applications.

Mohammed Hassan

Regional Director at iSecureMind

This is the best feature because, although you can't monitor a whole application at once, Splunk AppDynamics gives you the option that if there is any failure—simple failure regarding anything set up as per our use cases—you will get an alert.

DevendraKumar1

Technology lead at Infosys

I measure the 70% improvement in customer experience through customer tickets and feedback after resolving issues, where previously, users faced problems and limited time on the platform, and after using ThousandEyes, the user time reached up to five to six hours a day, even for teams possibly totaling 30 hours a day.

Abdalraheem Asha

Senior cloud engineering lead and IT project owner at KDD

ThousandEyes offers the best features including global internet and cloud visibility from distributed vantage points, application and network performance monitoring, real-time outage detection and incident alerts, end-to-end path visualization for rapid troubleshooting, proactive issue demarcation, and historical data.

For more quotes and insights, download the ThousandEyes report

Project Manager at Procter & Gamble

ThousandEyes has become critical for swift network troubleshooting as well, so anytime that there's potential issues with applications or we want to be proactive in resolving potential issues before they arise, ThousandEyes is really the platform that we're leveraging for WAN monitoring, Wi-Fi, latency, packet loss, etc.

Shreyans Parekh

Vice President, Finance and Operations at Fruitist

Categories and Ranking

Splunk AppDynamics

Average Rating

8.2

Reviews Sentiment

6.6

Number of Reviews

268

Ranking in other categories

Application Performance Monitoring (APM) and Observability (3rd), IT Infrastructure Monitoring (6th), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (1st)

ThousandEyes

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Network Monitoring Software (7th), Cloud Monitoring Software (10th), Digital Experience Monitoring (DEM) (3rd)

Mindshare comparison

Splunk AppDynamics and ThousandEyes aren’t in the same category and serve different purposes. Splunk AppDynamics is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 3.9%, down 5.0% compared to last year.
ThousandEyes, on the other hand, focuses on Network Monitoring Software, holds 1.8% mindshare, down 3.7% since last year.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Splunk AppDynamics	3.9%
Dynatrace	5.6%
Datadog	4.9%
Other	85.6%

Application Performance Monitoring (APM) and Observability

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
ThousandEyes	1.8%
Zabbix	4.3%
SolarWinds NPM	3.6%
Other	90.3%

Network Monitoring Software

Featured Reviews

Shamim Alsharif

Performance Test Engineer at TANIM CONSULTING, LLC

Real-time monitoring has improved our banking API performance and supports detailed business transaction analysis

The real-time monitoring is what we can see for anything that is needed in terms of CPU, memory, or the connections or the sessions related. It's real-time monitoring of performance of each of the components, which is what we need and use all the time. It's highly effective, I would say. Infrastructure visibility, transaction monitoring, to check the actual user experience in terms of the response time, MRT and all those things. We do the component monitoring like the API performance and the connections and all those things, but we also do the business process monitoring and business transaction monitoring.

Read full review

Shreyans Parekh

Vice President, Finance and Operations at Fruitist

Proactive monitoring has transformed digital experience and now optimizes application delivery

With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric screens. ThousandEyes can also offer deeper traffic insights relative to specific applications, so detailed analytics on application-level traffic would help in better understanding and managing our network resources effectively. I would say that ThousandEyes can also, in terms of providing more extensibility with other observability tools, offer more out-of-the-box integrations with other observability tools so that ThousandEyes can serve as that single source of truth, so that we don't necessarily need to go to other tools to be able to be that one-source dashboard. I think there's a lot that ThousandEyes can continue to improve on there. The issues that I've talked about, including extensibility with other platforms and the improvement of accessing specific metric screens in order to be able to provide for fuller access and more detailed access to network-level metrics would make the platform feel less complicated to navigate. It wouldn't require as many manual integration inputs.

Read full review

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Top Industries

By visitors reading reviews

Financial Services Firm

27%

Manufacturing Company

Computer Software Company

Comms Service Provider

Financial Services Firm

12%

Manufacturing Company

Government

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	57
Midsize Enterprise	37
Large Enterprise	200

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	16

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What do you like most about AppDynamics?

The solution saves time and cost.

What is your experience regarding pricing and costs for AppDynamics?

I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on a yearly basis, if we don't add new modules or features to the license, we need ...

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

What needs improvement with ThousandEyes?

What is your primary use case for ThousandEyes?

My main use cases for ThousandEyes at my current company are leveraging ThousandEyes for digital experience, internet, and internet performance. I'm using ThousandEyes for full network path visuali...

Dynatrace vs Splunk AppDynamics

Comparisons

Compared 7% of the time

Datadog vs Splunk AppDynamics

Compared 5% of the time

New Relic vs Splunk AppDynamics

Compared 5% of the time

Splunk Enterprise Security vs Splunk AppDynamics

Compared 4% of the time

PRTG Network Monitor vs Splunk AppDynamics

Compared 3% of the time

More Splunk AppDynamics Competitors

Zscaler Digital Experience (ZDX) vs ThousandEyes

Compared 5% of the time

SolarWinds NPM vs ThousandEyes

Compared 4% of the time

NetBrain vs ThousandEyes

Compared 4% of the time

HPE Aruba Networking UXI vs ThousandEyes

Compared 3% of the time

Cisco Secure Network Analytics vs ThousandEyes

Compared 3% of the time

More ThousandEyes Competitors

Product Reports

Splunk AppDynamics

Download Splunk AppDynamics product report

ThousandEyes

Download ThousandEyes product report

Overview

Splunk AppDynamics is a comprehensive performance monitoring tool providing end-to-end transaction tracking, real-time monitoring, and a user-friendly interface. With AI-powered features, it enhances operational efficiency and resilience by offering insights into user interactions and infrastructure issues.

Splunk AppDynamics excels in monitoring applications and infrastructure performance, offering extensive support across environments like AWS and cloud. It aids in application performance monitoring, end-user experience, database analysis, and proactive incident detection. Supporting Java, .NET, and other technologies, it provides real-time insights into application health, resource utilization, and transaction tracking, ensuring reliable user experiences. Challenges remain in UI complexity, agent-based architecture, integration with diverse environments, and documentation clarity. Its licensing model is costly, and customer support may be slow. Performance concerns exist in historical data granularity and network visibility.

What features make Splunk AppDynamics stand out?

End-to-End Transaction Tracking: Monitors entire user transactions for comprehensive visibility.
Real-Time Monitoring: Provides instant insights into system performance.
AI-Powered Anomaly Detection: Identifies anomalies with advanced machine learning techniques.
Code-Level Troubleshooting: Diagnoses issues at the code level for precise fixes.
Business Transaction Visibility: Offers detailed views into transaction flow across all system layers.

What benefits and ROI can users expect from Splunk AppDynamics?

Improved Application Performance: Enhances system efficiency and reliability.
Operational Efficiency: Streamlines monitoring and issue resolution processes.
Enhanced Business Resilience: Strengthens the ability to adapt to performance challenges.
Seamless User Experiences: Ensures uninterrupted service and user satisfaction.

Organizations in industries like finance and healthcare implement Splunk AppDynamics to monitor critical applications and infrastructure. Its capabilities in transaction tracking and AI-driven insights are crucial for maintaining system reliability, supporting technologies such as Java and .NET, and ensuring optimal resource utilization.

Splunk

ThousandEyes offers cutting-edge monitoring capabilities with advanced features such as end-to-end network monitoring, real-time alerts, and application insights. It supports integration with Cisco products and provides visibility into network paths, helping businesses maintain superior network performance.

ThousandEyes is renowned for its ability to diagnose network issues by offering comprehensive network path visualization and detailed analytics. Its ability to detect packet loss and monitor ISPs ensures robust network security. The integration capabilities, particularly with Cisco platforms, make it versatile for businesses requiring customizable dashboards. Users benefit from ease of use and real-time alert systems, though improvements in guest portal usability, packet analysis, and integration with Cisco platforms are needed. Enhancements in automation, knowledge resources, and application-level features could benefit users, alongside better network device monitoring through SNMP and improved path visualization. Additionally, better incident management and alert detection systems are anticipated.

What are the key features of ThousandEyes?

End-to-End Monitoring: Provides comprehensive insights across networks, applications, and users.
Real-Time Alerts: Sends immediate alerts for network disturbances or performance issues.
Network Path Visualization: Offers detailed views of network paths for easy diagnostics.
Application Insights: Delivers in-depth analytics on application performance.

What benefits or ROI can users expect from ThousandEyes?

Time Savings: Reduces diagnosis and troubleshooting time with advanced analytics.
Improved User Experience: Enhances network reliability, leading to better user satisfaction.
Increased Employee Satisfaction: Streamlines network operations, boosting employee efficiency.
Prevention of Downtime: Identifies potential issues early to avoid service interruptions.

Businesses across sectors leverage ThousandEyes for seamless network monitoring and diagnostics. It is invaluable for ensuring connectivity across LANs, Wi-Fi, internet, and SaaS applications. ThousandEyes provides critical insights into internet and ISP performance, significantly benefiting industries reliant on robust digital infrastructure.

Cisco

Sample Customers

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack

Application Performance Monitoring (APM) and Observability