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Sophos Home vs Trend Micro ScanMail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sophos Home
Ranking in Anti-Malware Tools
16th
Average Rating
9.0
Reviews Sentiment
5.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Trend Micro ScanMail
Ranking in Anti-Malware Tools
18th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Anti-Malware Tools category, the mindshare of Sophos Home is 1.7%, up from 1.3% compared to the previous year. The mindshare of Trend Micro ScanMail is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
Sophos Home1.7%
Trend Micro ScanMail0.7%
Other97.6%
Anti-Malware Tools
 

Featured Reviews

GC
IT at a retailer with 11-50 employees
Ease of application management and feature richness impress
With Sophos Home, it's easy to implement; you just log in and manage the various computers as to what you want to detect. You can set up the type of security you want and reject things such as firearms, drugs, and porn, so I find it's very easy to use, very reasonably priced, and they give you Sophos Home for free when we use some of the other products that they recently changed over on the commercial side. I really don't have much comment on the banking protection or keylogger security feature, but I do realize that Sophos Home is good protection for us, and I'm just about to install a Sophos hardware firewall in our company as well.
Jaffar Ali - PeerSpot reviewer
Director Technical Services at TechnoBIZ
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable feature is ransomware protection. Its integration with other Sophos security products is good, and the AI features have made it an efficient product."
"With Sophos Home, it's easy to implement; you just log in and manage the various computers as to what you want to detect."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"What I like the most about Trend Micro ScanMail is its easiness."
"The pricing of Trend Micro ScanMail is average, which is fine."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"Its integration with mail platforms is valuable."
"The analysis part is good."
 

Cons

"I expect an improvement with mobile integration. I want mobile devices to have better security, like Sophos Home's total security. Users often need to connect to a cloud platform to manage or change settings, which can be difficult. To improve this, providing minimal local settings could help users."
"For homeowners, determining ROI is challenging. With personal emails or maybe a few business emails, if you don't get hacked, then you're good."
"Even Trend Micro ScanMail support staff are not familiar with this product."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The sandboxing part can be improved."
 

Pricing and Cost Advice

Information not available
"It's a yearly subscription, but the price could be better."
"It is an expensive solution. I rate the pricing a seven out of ten."
"Its price is okay. It is not too high."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Manufacturing Company
9%
Healthcare Company
9%
Retailer
9%
Financial Services Firm
13%
Comms Service Provider
9%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
 

Questions from the Community

What needs improvement with Sophos Home?
For homeowners, determining ROI is challenging. With personal emails or maybe a few business emails, if you don't get hacked, then you're good. If you do get hacked, then your return on investment ...
What advice do you have for others considering Sophos Home?
I would have to check the new features because AI is constantly evolving, and a lot of these companies come out with their AI products now. For the enterprise side of Sophos, AI MDR is your best op...
What is your experience regarding pricing and costs for Sophos Home?
Sophos Home is very cheap, and I find it to be a no-brainer for that type of security.
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their pricing is standard.
What needs improvement with Trend Micro ScanMail?
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be...
What advice do you have for others considering Trend Micro ScanMail?
I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experience with Trend Micro ScanMail but can provide some insights. I purchased it from ...
 

Also Known As

No data available
ScanMail
 

Overview

 

Sample Customers

1. Acer 2. Adidas 3. Aetna 4. Aflac 5. Airbus 6. AIG 7. Amazon 8. American Express 9. American Airlines 10. Amex 11. Apple 12. AT&T 13. Audi 14. Avaya 15. Bank of America 16. Barclays 17. Bayer 18. Ben & Jerry's 19. BMW 20. Boeing 21. Bristol-Myers Squibb 22. Cadbury 23. Campbell Soup 24. Capital One 25. Caterpillar 26. Cisco 27. Coca-Cola 28. Comcast 29. ConocoPhillips 30. Dell 31. Disney 32. Dominion Energy 33. DuPont 34. eBay 35. ExxonMobil 36. FedEx 37. Ford 38. General Electric 39. General Motors 40. Google 42. Halliburton 43. Home Depot 44. Honda 45. Intel 46. Johnson & Johnson 47. JPMorgan Chase 48. Kellogg's 49. KeyCorp 50. Kraft Heinz 52. L'Oréal 53. Lockheed Martin 54. McDonald's 55. Merck 56. Microsoft 57. Morgan Stanley 58. Nike 59. PepsiCo 60. Pfizer 61. Qualcomm 62. RBC 63. Red Bull 64. Reebok 65. Siemens 66. Tesla 67. Toyota 68. Visa 69. Wells Fargo 70. Xerox 71. Yum! Brands
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Sophos Home vs. Trend Micro ScanMail and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.