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Sophos Home vs Trend Micro ScanMail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sophos Home
Ranking in Anti-Malware Tools
21st
Average Rating
9.0
Reviews Sentiment
5.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Trend Micro ScanMail
Ranking in Anti-Malware Tools
20th
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Anti-Malware Tools category, the mindshare of Sophos Home is 1.8%, up from 0.4% compared to the previous year. The mindshare of Trend Micro ScanMail is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Alex Clerici - PeerSpot reviewer
Has good integration with other Sophos products and offers ransomware protection
I expect an improvement with mobile integration. I want mobile devices to have better security, like Sophos Home's total security. Users often need to connect to a cloud platform to manage or change settings, which can be difficult. To improve this, providing minimal local settings could help users. The tool needs to improve its pricing. The current pricing is for medium and enterprise businesses, but it needs to improve for small businesses. The solution's support could also be improved, especially because local support often needs to interact with global support. This can make response times longer than expected.
Jaffar Ali - PeerSpot reviewer
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable feature is ransomware protection. Its integration with other Sophos security products is good, and the AI features have made it an efficient product."
"With Sophos Home, it's easy to implement; you just log in and manage the various computers as to what you want to detect."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"What I like the most about Trend Micro ScanMail is its easiness."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"I like that Trend Micro ScanMail is very effective and quite strong."
"The analysis part is good."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"Its integration with mail platforms is valuable."
 

Cons

"For homeowners, determining ROI is challenging. With personal emails or maybe a few business emails, if you don't get hacked, then you're good."
"I expect an improvement with mobile integration. I want mobile devices to have better security, like Sophos Home's total security. Users often need to connect to a cloud platform to manage or change settings, which can be difficult. To improve this, providing minimal local settings could help users."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"The sandboxing part can be improved."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
 

Pricing and Cost Advice

Information not available
"It's a yearly subscription, but the price could be better."
"Its price is okay. It is not too high."
"It is an expensive solution. I rate the pricing a seven out of ten."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Computer Software Company
10%
Manufacturing Company
10%
Retailer
10%
Financial Services Firm
12%
Manufacturing Company
10%
Government
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Sophos Home?
For homeowners, determining ROI is challenging. With personal emails or maybe a few business emails, if you don't get hacked, then you're good. If you do get hacked, then your return on investment ...
What advice do you have for others considering Sophos Home?
I would have to check the new features because AI is constantly evolving, and a lot of these companies come out with their AI products now. For the enterprise side of Sophos, AI MDR is your best op...
What is your experience regarding pricing and costs for Sophos Home?
Sophos Home is very cheap, and I find it to be a no-brainer for that type of security.
What do you like most about Trend Micro ScanMail?
What I like the most about Trend Micro ScanMail is its easiness.
What is your experience regarding pricing and costs for Trend Micro ScanMail?
Trend Micro ScanMail is priced in the middle range—not too expensive and not too cheap. In my experience, there are more costly solutions available, but this one provides a balanced cost.
What needs improvement with Trend Micro ScanMail?
I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database.
 

Also Known As

No data available
ScanMail
 

Overview

 

Sample Customers

1. Acer 2. Adidas 3. Aetna 4. Aflac 5. Airbus 6. AIG 7. Amazon 8. American Express 9. American Airlines 10. Amex 11. Apple 12. AT&T 13. Audi 14. Avaya 15. Bank of America 16. Barclays 17. Bayer 18. Ben & Jerry's 19. BMW 20. Boeing 21. Bristol-Myers Squibb 22. Cadbury 23. Campbell Soup 24. Capital One 25. Caterpillar 26. Cisco 27. Coca-Cola 28. Comcast 29. ConocoPhillips 30. Dell 31. Disney 32. Dominion Energy 33. DuPont 34. eBay 35. ExxonMobil 36. FedEx 37. Ford 38. General Electric 39. General Motors 40. Google 42. Halliburton 43. Home Depot 44. Honda 45. Intel 46. Johnson & Johnson 47. JPMorgan Chase 48. Kellogg's 49. KeyCorp 50. Kraft Heinz 52. L'Oréal 53. Lockheed Martin 54. McDonald's 55. Merck 56. Microsoft 57. Morgan Stanley 58. Nike 59. PepsiCo 60. Pfizer 61. Qualcomm 62. RBC 63. Red Bull 64. Reebok 65. Siemens 66. Tesla 67. Toyota 68. Visa 69. Wells Fargo 70. Xerox 71. Yum! Brands
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Sophos Home vs. Trend Micro ScanMail and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.