SolarWinds Pingdom vs Zabbix comparison

"There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work."

"The most valuable features are monitoring and reporting."

"One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive."

"Once you set the threshold on your environment, it feels very real-time"

"We value the auto-host discovery, template import, bulk import/export features. Newer versions also add nice features, such as multi-IP per host."

"We have found that Zabbix is more easy to use than other applications."

"Zabbix is very easy to implement."

"Zabbix is a cost-effective solution. We're a small organization with a few dozen devices to monitor, and it was available for free. We can see what we need. We haven't done an in-depth analysis on it, but we're currently okay with the product."

"There is a problems page that shows us every warning or problem that occurs on our VMs globally. The map screen is also really useful because this is something that was missing. I don't know every other tool in the market. So, I don't know if this is a good point of only Zabbix, or other tools are also doing it, but from my point of view, this is the most useful page that I use, along with the problems page that efficiently lists the problem, recovery time, ending hours, starting hours, and so on."

"The integration with third-party tools and the alerts are most valuable."

"The most valuable feature is that it provides network segregation for server monitoring."

"Zabbix is good for discovery."

"Some of the functions could improve by making them easier."

"I would like to see better integration with other products."

"Technical support could use some improvement."

"Pingdom is always improving everything in its product. So, they should work on the GUI."

"I would like for this solution to be more cloud-friendly."

"There is a bit of a learning curve during installation."

"If Zabbix had a better dashboard then it would be nice."

"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."

"The dashboard and the graph section could be a little bit more professional."

"The documentation gets a bit messy between versions and is not too detailed, which is a bit painful for first-timers, especially when they run into issues."

"Zabbix can use better documentation and support for troubleshooting."

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

"This price of this solution is reasonable."

"While I wouldn't describe it as excessively expensive, if you require specific and reliable monitoring, SolarWinds can be a suitable option. The advantage is that SolarWinds offers a free version as well. If you don't heavily rely on its monitoring capabilities and are content with its basic features, the free version could suffice for your needs."

"The license was paid yearly and included technical support."

"It's an open-source solution that can be used free of charge."

"There is no license but we need to pay for support."

"I use the tool's free version."

"It is reasonable."

"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."

"Zabbix is a free solution but the support contact costs money."

"If you have 20,000 hosts, the support costs around €95,000 for a year."

"It’s free of cost."