We performed a comparison between SolarWinds NPM and Zenoss Cloud based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It's easy to understand, even if you are not too technical."
"I like the tracking feature to track devices and see where they are connected. This is very practical."
"Network performance is the main issue clients are facing. SolarWinds checks if a node is down, and we can set thresholds for performance metrics. For example, we set it up to get an alert automatically if a value is over 80 percent. It has a full dashboard that covers CP, hard disk, and node monitoring."
"The most valuable feature is the way it monitors the environment, and how user-friendly the console is for the end-user. The interface is also very easy and it captures all the information very well."
"We found that it was easy to operate, and it was simple if anyone has entry-level working experience or even if someone is not experienced."
"Technical support has always been great. They are very responsive. We've been satisfied with their level of support."
"Being able to easily, and quickly obtain disc space statistics from servers and determine how much was free or used on various volumes."
"All the features are very good. The monitoring of the equipment, the configuration manager, and the IP address monitoring are great."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The most valuable feature is the flexible discovery mechanism."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"It's easy to use."
"The product offers good documentation that helps with initial training."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"The Wi-Fi side needs improvement."
"SolarWinds could offer more support and insights for a broader range of devices. Currently, it focuses on routers, switches, and some load balancers. However, it lacks an out-of-the-box dashboard for monitoring firewalls and some other modern network security devices. We have to customize it a lot."
"It would be nice to have a test to check if you can access a particular device via API without installing it and waiting for a poll cycle. You should have the capacity to initiate a test to see if it was reachable and get the results almost immediately."
"Consolidation of platforms would provide a smoother experience."
"It is not that stable. As a Windows software, I have seen issues with SolarWinds. The performance is slow."
"SolarWinds NPM needs to increase its elements. One polling engine can only support 10,000 elements then it becomes slow. There are limitations even if you have the full SLX version license."
"The only thing that can be improved is to continually add to the existing capabilities of the product."
"If they could combine everything into one product, that would be very helpful."
"Sometimes there are issues when upgrading to a new version of the product."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"There was a problem with Zenoss and storage monitoring."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"It would be ideal if the product offered sound alerts."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"The AI aspect needs to improve."
SolarWinds NPM is ranked 4th in Network Monitoring Software with 146 reviews while Zenoss Cloud is ranked 57th in Network Monitoring Software with 8 reviews. SolarWinds NPM is rated 8.2, while Zenoss Cloud is rated 8.4. The top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". On the other hand, the top reviewer of Zenoss Cloud writes "Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features". SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and LogicMonitor, whereas Zenoss Cloud is most compared with Zabbix, Nagios XI, Splunk Enterprise Security, ServiceNow IT Operations Management and ScienceLogic. See our SolarWinds NPM vs. Zenoss Cloud report.
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