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SolarWinds DameWare Mini Remote Control vs TeamViewer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
SolarWinds DameWare Mini Re...
Ranking in Remote Access
21st
Average Rating
10.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
TeamViewer
Ranking in Remote Access
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Virtual Meetings (2nd), Remote Monitoring and Management (RMM) (3rd)
 

Mindshare comparison

As of August 2026, in the Remote Access category, the mindshare of Microsoft Intune is 5.4%, down from 10.9% compared to the previous year. The mindshare of SolarWinds DameWare Mini Remote Control is 0.4%, up from 0.2% compared to the previous year. The mindshare of TeamViewer is 8.1%, up from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
TeamViewer8.1%
Microsoft Intune5.4%
SolarWinds DameWare Mini Remote Control0.4%
Other86.1%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Shadi Shaar - PeerSpot reviewer
Healthcare Informatics Consultant at Dammam University
Has supported access for thousands of endpoints while reducing communication delays
The software offers compatibility with different versions of Microsoft Windows, ease of use, and features such as file transfer and other capabilities. Screenshot functionality is supported, and it has built-in chat functionality which we use occasionally. The product is seamless, easy to use, easy to implement and configure. We did not require any support whatsoever. It is affordable and allows simultaneous connections, which is beneficial for technical support.
Shubham-Agarwal - PeerSpot reviewer
Manager - Projects at Cognizant
Remote access has cut critical issue resolution time and supports faster production troubleshooting
Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate Intune 10 out of 10."
"When comparing these two products, I prefer Intune."
"Conditional access has helped us tailor and enforce our security policies in the mobile space."
"In terms of technical support, you will get an immediate response."
"The pricing for Microsoft Intune is reasonable and our clients are satisfied."
"The automatic patching is the most valuable feature of Intune."
"Intune enables us to manage our devices from anywhere."
"It is absolutely a positive investment."
"The product is seamless, easy to use, easy to implement and configure; we did not require any support whatsoever."
"The most valuable feature of TeamViewer is its ease of use."
"TeamViewer is a very good product to use."
"TeamViewer is fast and easy to manipulate."
"Just being able to dial in on a clients server is all I need, and it reconnects automatically when there are connection issues."
"I would advise others this is the best solution for administrators or IT personnel."
"It is easy to use and has a pretty good UI."
"Working with TeamViewer has made customer support work more efficient."
"The solution is scalable."
 

Cons

"One thing that could be better in Microsoft Intune is the file size, as it is quite large at times."
"The MacBook management could be better."
"I also hope the cost of Remote Help will decrease because it's a much-needed Intune function."
"What I dislike about Microsoft Intune is the time it takes Microsoft to develop a feature."
"The admin portal for Microsoft Intune is not yet on the same level as other Microsoft 365 admin portals when comparing the interface and user-friendliness."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"Intune is a good product for UEM, which is helpful for Windows 10 management. However, for MAM, there is lots of improvement needed."
"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."
"Compatibility with other operating systems such as Mac and Linux would be advantageous."
"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."
"We’ve never really contacted technical support. I can’t really speak to how helpful they are as I don’t have much experience with them."
"We access the solution through a VPN, which improves our security. However, earlier this year, around the beginning of March, a CVE in the TeamViewer client allowed remote connections to other network systems, which was concerning. You could have unintentionally gained admin rights if you didn't update TeamViewer promptly. It's crucial to always keep it updated to prevent such issues. The tool should consider implementing two-factor authentication to improve such security holes. It should also integrate good security updates, which should be implemented automatically."
"Full integration of computer's user account system. Be able to login using the local computer's credentials rather than setting up a unique Teamviewer account/password."
"Oftentimes, the session window blocks view of the system tray. I’d like to be able to minimize it or move it."
"It needs to have proper authentication."
"The product could be less expensive."
"You can't configure multiple, unattended control passwords on the Mac. On the Mac, there's only one. On Windows, there are multiple unattended control passwords. I have people in different departments. My infrastructure people need to control a server and my developers may need to go into that same server. But I don't want them to have the same password... on the Mac, it can be done but it's extremely clunky and problematic."
 

Pricing and Cost Advice

"Microsoft Intune is not cost-effective as a standalone product."
"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."
"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."
"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."
"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."
Information not available
"We are using the free version of TeamViewer."
"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."
"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."
"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."
"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."
"I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."
"I used the free version of TeamViewer."
"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
No data available
Manufacturing Company
11%
Construction Company
10%
Computer Software Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
No data available
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise37
Large Enterprise39
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with SolarWinds DameWare Mini Remote Control?
I'm not sure, but compatibility with other operating systems such as Mac and Linux would be advantageous. I haven't u...
What is your primary use case for SolarWinds DameWare Mini Remote Control?
We are in a transition phase right now. We are still using SolarWinds Help Desk, but we are transitioning to ManageEn...
What advice do you have for others considering SolarWinds DameWare Mini Remote Control?
The product is seamless, easy to use, easy to implement and configure. We did not require any support whatsoever. On ...
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What is your experience regarding pricing and costs for TeamViewer?
The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.
What needs improvement with TeamViewer?
I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scann...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
TeamViewer Tensor
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about TeamViewer, Microsoft, Apache and others in Remote Access. Updated: July 2026.
908,834 professionals have used our research since 2012.