SolarWinds DameWare Mini Remote Control vs TeamViewer comparison

SolarWinds and TeamViewer are both solutions in the Remote Access category. SolarWinds is ranked #21 with an average rating of 10.0, while TeamViewer is ranked #1 with an average rating of 8.8. SolarWinds holds a 0.3% mindshare in VUS, compared to TeamViewer’s 9.0% mindshare. Additionally, 100% of SolarWinds users are willing to recommend the solution, compared to 92% of TeamViewer users who would recommend it.

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Executive SummaryUpdated on Mar 19, 2026

TeamViewer Business and SolarWinds DameWare Mini Remote Control are competitive remote support solutions. TeamViewer appears to have the upper hand in support and pricing, while SolarWinds DameWare shines with superior features.

Features: TeamViewer Business provides cross-platform access, advanced security, and seamless integration, facilitating remote support effectively. SolarWinds DameWare Mini Remote Control offers comprehensive tools for remote access, mobile device access, and in-depth network management abilities, appealing to IT environments seeking enhanced control.

Ease of Deployment and Customer Service: TeamViewer Business stands out for its straightforward, cloud-based deployment and responsive customer service. SolarWinds DameWare Mini Remote Control, with its on-premises setup, requires more intricate installation but offers extensive administrative control, advantageous for complex IT infrastructures.

Pricing and ROI: TeamViewer Business has flexible pricing models with efficiency and lower upfront costs, demonstrating a solid ROI. SolarWinds DameWare Mini Remote Control may have higher initial investments; however, it justifies its cost through rich features that enhance IT management efficiencies.

To learn more, read our detailed Remote Access Report (Updated: March 2026).

Buyer's Guide

Remote Access

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of March 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.2%, down from 10.7% compared to the previous year. The mindshare of SolarWinds DameWare Mini Remote Control is 0.3%, up from 0.1% compared to the previous year. The mindshare of TeamViewer is 9.0%, up from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
TeamViewer	9.0%
Microsoft Intune	9.2%
SolarWinds DameWare Mini Remote Control	0.3%
Other	81.5%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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Shadi Shaar

Healthcare Informatics Consultant at Dammam University

Has supported access for thousands of endpoints while reducing communication delays

The software offers compatibility with different versions of Microsoft Windows, ease of use, and features such as file transfer and other capabilities. Screenshot functionality is supported, and it has built-in chat functionality which we use occasionally. The product is seamless, easy to use, easy to implement and configure. We did not require any support whatsoever. It is affordable and allows simultaneous connections, which is beneficial for technical support.

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Begaya Morris

Lead Software Engineer at BD

Reliable remote access has improved secure collaboration and streamlined daily approvals

The best features TeamViewer Business offers in my opinion are collaboration, templates, a high level of security, and session recording. Collaboration allows me to collaborate remotely with my team members. Besides reconnecting automatically, it provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features. It also allows recording live sessions, which can be replayed as needed for future reference. TeamViewer Business has positively impacted my organization as collaboration has enhanced, especially remote collaboration by 60 to 70 percent. I have been able to collaborate with clients and other team members seamlessly. Enhanced workflow efficiency includes faster approvals and a lowered risk of data loss, misuse, and leak through robust features like two-factor authentication and end-to-end encryption. It also facilitates compliance using documentation and auditing through recordings and logs.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the most valuable features of Microsoft Intune is the detection and remediation script capability."

"Intune's compliance features are valuable because they allow immediate visibility into ongoing situations."

"The ability to work from all over the planet is valuable. You just need a functioning and working Internet connection."

"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."

"The many policies available in Microsoft Intune for managing our devices are valuable."

"We can implement a MAM policy in this Intune and protect the device through mobile application development without touching it. The interface is easy to use and understand."

"The performance of Microsoft Intune is good."

"The most valuable feature of Intune is the user-friendly portal for end users."

More Microsoft Intune pros

"The product is seamless, easy to use, easy to implement and configure; we did not require any support whatsoever."

"It’s pretty dependable and very easy to use."

"The most valuable feature of TeamViewer is its ease of use and beneficial remote access."

"The most valuable feature of TeamViewer is its ease of use."

"TeamViewer Business is one of the best tools that we use in my organization for support, especially when our customers troubleshoot."

"The most important feature of TeamViewer is its ease of use."

"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."

"The dashboards they have are good."

"Just being able to dial in on a clients server is all I need, and it reconnects automatically when there are connection issues."

More TeamViewer pros

Cons

"There are challenges with Intune, specifically in reporting. Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive."

"Reliability is something that I feel there is a tad bit of concern. The only point is that we need to sync multiple times to get something pushed through."

"Enrollment into the Microsoft Intune service can still get easier, especially for legacy-managed systems, such as how we get it from a GPO or an SCCM configuration into Intune."

"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."

"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."

"I assess the stability of the product as low. I have faced downtime crashes and performance issues with Microsoft Intune."

"Some enrollment features could be improved."

"Reporting in Microsoft Intune presents challenges because the built-in reports are often too basic."

More Microsoft Intune cons

"Compatibility with other operating systems such as Mac and Linux would be advantageous."

"You can't configure multiple, unattended control passwords on the Mac. On the Mac, there's only one. On Windows, there are multiple unattended control passwords. I have people in different departments. My infrastructure people need to control a server and my developers may need to go into that same server. But I don't want them to have the same password... on the Mac, it can be done but it's extremely clunky and problematic."

"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."

"I think the pricing could have been improved, as smaller organizations like us usually need a low-cost tool."

"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."

"I would like it to have the ability to stay connected for longer times."

"Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer..."

"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."

"TeamViewer is expensive, and you get a limited number of connections for your money."

More TeamViewer cons

Pricing and Cost Advice

"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."

"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."

"Microsoft's licensing is more flexible and adaptive than its competitors."

"With one user base license, we can use Intune for up to five devices. However, with Soti MobiControl, each license is tied to a single device, meaning one license is dedicated to one device only."

"Microsoft Intune is pretty reasonable. We have difficulty with Azure, which is probably why we have not put many assets in Azure. Everything we put there is very expensive."

"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."

"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."

"The solution is cost-efficient."

More Microsoft Intune pricing and cost advice

Information not available

"We are not using the solution for commercial use therefore it is free to use."

"The cost is in the thousands of dollars per year."

"The solution's pricing is reasonable."

"TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment."

"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."

"There is no license needed to use TeamViewer."

"I used the free version of TeamViewer."

"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."

More TeamViewer pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

10%

Financial Services Firm

Government

No data available

Manufacturing Company

12%

Computer Software Company

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	124
Midsize Enterprise	53
Large Enterprise	168

No data available

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	36
Large Enterprise	36

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

See all answers

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

See all answers

What needs improvement with SolarWinds DameWare Mini Remote Control?

I'm not sure, but compatibility with other operating systems such as Mac and Linux would be advantageous. I haven't u...

See all answers

What is your primary use case for SolarWinds DameWare Mini Remote Control?

We are in a transition phase right now. We are still using SolarWinds Help Desk, but we are transitioning to ManageEn...

See all answers

What advice do you have for others considering SolarWinds DameWare Mini Remote Control?

The product is seamless, easy to use, easy to implement and configure. We did not require any support whatsoever. On ...

See all answers

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

See all answers

What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

See all answers

What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

See all answers

Comparisons

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Compared 10% of the time

IBM MaaS360 vs Microsoft Intune

Compared 8% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 4% of the time

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No data available

Microsoft Remote Desktop Services vs TeamViewer

Compared 9% of the time

BeyondTrust Remote Support vs TeamViewer

Compared 6% of the time

LogMeIn Rescue vs TeamViewer

Compared 4% of the time

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs TeamViewer

Compared 4% of the time

Check Point Remote Access VPN vs TeamViewer

Compared 3% of the time

More TeamViewer Competitors

Product Reports

Buyer's Guide

Microsoft Intune

March 2026

Download Microsoft Intune product report

Buyer's Guide

Remote Access

March 2026

SolarWinds DameWare Mini Remote Control report

Download SolarWinds DameWare Mini Remote Control product report

Buyer's Guide

TeamViewer

February 2026

Download TeamViewer product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

TeamViewer Tensor

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

SolarWinds DameWare Mini Remote Control is a versatile tool celebrated for enhancing IT support and system maintenance across distances. Users value its seamless remote access, easy setup, and robust security features. It supports a broad spectrum of devices, streamlining operations, and promoting efficient collaboration. Moreover, its capacity for expedited task completion and improved data insights notably advances organizational efficiency and decision-making, making it a cornerstone for IT infrastructure management and support.

SolarWinds

TeamViewer offers a license type mainly for small teams, focusing on remote connectivity solutions. It includes TeamViewer Remote and TeamViewer Tensor, catering to both small businesses and large enterprises with specialized needs.

TeamViewer Business isn't standalone but a primary license for small teams. Its remote connectivity suite includes TeamViewer Remote and TeamViewer Tensor, the latter offering enhanced features for enterprises. It enables secure, high-speed remote access, collaboration, and troubleshooting. Major users suggest aligning product descriptions and improvement in interfaces and user experiences.

What are the key features of TeamViewer?

High-speed and secure remote access: Fast connections with strong security measures.
Robust collaboration tools: Enhances team productivity remotely.
Screen sharing: Easy display sharing for presentations and meetings.
Session recording: Documentation and review of remote sessions.
Easy integration: Seamless compatibility with other platforms and tools.

What benefits do users highlight?

Improved workflow: Streamlines processes and reduces downtime.
Efficient troubleshooting: Quick resolutions to technical issues.
Compliance assurance: Meets necessary security standards and regulations.
Time and resource savings: Minimizes the need for physical presence and travel.

Organizations use TeamViewer for remote desktop connectivity to manage and solve IT issues. It allows technical support, collaboration, and training with real-time assistance and secure access. By enabling remote support for employees and customers, it ensures efficient issue resolution across industries, such as healthcare, finance, and education.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Information Not Available

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: March 2026.

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