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SolarWinds DameWare Mini Remote Control vs TeamViewer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Configuration Management (3rd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
SolarWinds DameWare Mini Re...
Ranking in Remote Access
18th
Average Rating
10.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
TeamViewer
Ranking in Remote Access
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Virtual Meetings (2nd), Remote Monitoring and Management (RMM) (5th)
 

Mindshare comparison

As of November 2026, in the Remote Access category, the mindshare of Microsoft Intune is 4.6%, down from 10.3% compared to the previous year. The mindshare of SolarWinds DameWare Mini Remote Control is 0.5%, up from 0.3% compared to the previous year. The mindshare of TeamViewer is 8.1%, down from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
TeamViewer8.1%
Microsoft Intune4.6%
SolarWinds DameWare Mini Remote Control0.5%
Other86.8%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Shadi Shaar - PeerSpot reviewer
Healthcare Informatics Consultant at Dammam University
Has supported access for thousands of endpoints while reducing communication delays
The software offers compatibility with different versions of Microsoft Windows, ease of use, and features such as file transfer and other capabilities. Screenshot functionality is supported, and it has built-in chat functionality which we use occasionally. The product is seamless, easy to use, easy to implement and configure. We did not require any support whatsoever. It is affordable and allows simultaneous connections, which is beneficial for technical support.
Shubham-Agarwal - PeerSpot reviewer
Manager - Projects at Cognizant
Remote access has cut critical issue resolution time and supports faster production troubleshooting
Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were trying to solve many issues, mainly the lack of centralized management. Before Microsoft Intune, we had to manually support devices one by one, installing applications and configuring policies individually. When we implemented the tool, it became much easier to manage our devices. We enroll them in Microsoft Intune and can manage all devices with a few clicks. For application management, it's the same process. If we want to deploy applications to hundreds or thousands of devices, we can do it easily with just a few clicks. This also applies to policies."
"It is more efficient to have one solution rather than having security parts spread across three, four, or five solutions."
"The ability to manage devices over the cloud is a big benefit, as devices now receive updates regardless of location."
"Microsoft Intune has positively impacted my organization by providing many benefits."
"Generally for the organization, Microsoft Intune has been a good investment for managing a lot of the company resources, saving a lot of money compared to using the on-premises version of the software."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"Within Intune, managing policies and having a consistent way to manage devices is valuable."
"The tool's most valuable feature is Autopilot."
"The product is seamless, easy to use, easy to implement and configure; we did not require any support whatsoever."
"Ultimately, however, even with all of its warts and problems, it's still the best, most reliable and most affordable remote control product, at least for our environment."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"TeamViewer Business has positively impacted my organization by boosting efficiency since you do not need to be physically available to the client to troubleshoot or help them."
"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."
"Getting started with TeamViewer was easy, with a very straightforward usage"
"The document control is quite good."
"Working with TeamViewer has made customer support work more efficient."
"The quality of the call and the quality of the sharing have been excellent."
 

Cons

"Most of the customers in the business do not use Intune because it doesn't support that much policy for Android."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"The solution requires Mac support."
"I have one remark about the application management for the Android version. Often, the Play Store opens and leaves the possibility to download to the user, which is not good."
"While the ability to deploy applications at startup is reliable, the policy-based application deployment method has not reached the same level of consistency."
"Microsoft Intune could be improved by making the UI more intuitive, enhancing reporting and analytics for better visibility, simplifying troubleshooting and error messaging, and improving performance and policy sync speed in larger environments."
"Microsoft Intune can be improved with a more intuitive admin interface, faster policy synchronization, better troubleshooting and reporting capabilities, especially for complex and hybrid environments, along with more granular control and simplified management for advanced configurations."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"Compatibility with other operating systems such as Mac and Linux would be advantageous."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
"I would like it to have the ability to stay connected for longer times."
"I'd like to be able to have two simultaneous sessions open on two different screens; this would increase productivity."
"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."
"The product could be less expensive."
"The installation and the update agent could improve."
"It's pretty limited on the options they have."
"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."
 

Pricing and Cost Advice

"It's affordable for the protection it gives. There are no additional costs."
"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"We have the business premium licenses for the solution."
"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."
"Intune is available as an individual product, but it also comes with Office 365 Premium or an Enterprise license, and the price varies for each version."
"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."
"The price of Microsoft Intune is reasonable."
"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
Information not available
"I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."
"We're using the free version. We do not pay any licensing fees."
"We have a permanent license and the price is reasonable."
"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."
"We are using the free version of TeamViewer."
"There is a free and paid version of this solution. I am currently using the free version."
"I am using the free version of TeamViewer. There is a subscription fee to use the premium features."
"The solution's pricing is reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
No data available
Manufacturing Company
11%
Construction Company
10%
Outsourcing Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
No data available
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise37
Large Enterprise39
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with SolarWinds DameWare Mini Remote Control?
I'm not sure, but compatibility with other operating systems such as Mac and Linux would be advantageous. I haven't u...
What is your primary use case for SolarWinds DameWare Mini Remote Control?
We are in a transition phase right now. We are still using SolarWinds Help Desk, but we are transitioning to ManageEn...
What advice do you have for others considering SolarWinds DameWare Mini Remote Control?
The product is seamless, easy to use, easy to implement and configure. We did not require any support whatsoever. On ...
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What is your experience regarding pricing and costs for TeamViewer?
The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.
What needs improvement with TeamViewer?
I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scann...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
TeamViewer Tensor
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about TeamViewer, Microsoft, Apache and others in Remote Access. Updated: October 2026.
920,929 professionals have used our research since 2012.