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SolarWinds AppOptics vs Splunk Insights for Infrastructure comparison

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Featured Review
Find out what your peers are saying about SolarWinds AppOptics vs. Splunk Insights for Infrastructure and other solutions. Updated: January 2022.
564,997 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment.""The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query.""We have the business activity monitoring, the map, and the MBI modules and they are all very good.""The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want.""In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us.""The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks.""You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view.""Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."

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"The reporting of the solution is very good.""Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis.""Technical support is always live and they're supportive."

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"We haven't really experienced any glitches or bugs.""The initial setup was straightforward. We didn't find it to be too complex.""Great monitoring of network devices.""The product retains a lot of log data for subsequent analysis.""The ability to create custom dashboards is one of the best features and that's typically why most people deploy Splunk. Users can create dashboards for just about anything."

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Cons
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.""Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French.""Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier.""I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things.""Improvements are needed in the area of cloud monitoring, as that's a newer feature.""I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful."

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"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models.""In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products.""AppOptics would benefit from having a much more centralized view."

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"The cost needs to be re-examined. It's extremely expensive to run. It's also expensive to expand. That's the number one complaint all of my customers have when it comes to Splunk. It's way too expensive compared to other solutions.""Splunk would be better if some tools were integrated to be able to take action on security or network concerns.""It does not have a user-friendly interface and it is difficult to use.""It would be useful if they provided some help pages. If you don't know too much about the tool, there should be more documentation readily available. It would be useful if they had a help button embedded in the solution so you could ask questions and get answers.""They do not have all the features that I expect right now."

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Pricing and Cost Advice
  • "If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
  • "Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
  • "The pricing works out well for us, given our environment and where we are."
  • "Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
  • "Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
  • "It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."
  • "I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."
  • More Centreon Pricing and Cost Advice →

  • "Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."
  • More SolarWinds AppOptics Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of… more »
    Top Answer: 
    We buy the Centreon solution and licenses for many projects and monitoring hosts. It is perfect and very cheap if you… more »
    Top Answer: 
    The solution’s customizable reports and dashboards for allowing management to see performance metrics is very well done… more »
    Top Answer: 
    Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis.
    Top Answer: 
    The most important thing is the pricing should be improved. The licensing scheme is based on the number of elements… more »
    Top Answer: 
    The primary use case of this solution is for the net op teams. Some teams also use it for the servers or even the… more »
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    Comparisons
    Also Known As
    AppOptics, SolarWinds TraceView, Librato
    Splunk Insights
    Learn More
    Overview
    The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.

    AppOptics is a SaaS-based simple, powerful and affordable Infrastructure & Application monitoring for custom on-premises, cloud, and hybrid systems. 

    Your business runs on applications, and when they go down or run slowly, it can impact the business in lost productivity, customers, or revenue. To add to the complexity, your IT environment is changing, and workloads can be spread across data centers, and cloud resources. You need to monitor the availability and performance of applications and infrastructure, regardless of where they are, so you can identify potential issues early and address them before they impact users

    Splunk Insights for Infrastructure is a new monitoring product from Splunk that unifies metrics and logs to do performance management and troubleshooting. It takes minutes to set up and for small environments, it's free (up to 200 GB of storage, which is about 50 servers).

    Offer
    Learn more about Centreon
    Learn more about SolarWinds AppOptics
    Learn more about Splunk Insights for Infrastructure
    Sample Customers
    Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
    TraxoCovea Insurance BTE TechnologyDatarista
    Entrust Datacard
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company29%
    Comms Service Provider28%
    Wholesaler/Distributor6%
    Government5%
    VISITORS READING REVIEWS
    Computer Software Company33%
    Comms Service Provider18%
    Government7%
    Financial Services Firm5%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Comms Service Provider14%
    Financial Services Firm10%
    Government9%
    Company Size
    REVIEWERS
    Small Business44%
    Midsize Enterprise13%
    Large Enterprise44%
    REVIEWERS
    Small Business14%
    Midsize Enterprise14%
    Large Enterprise71%
    REVIEWERS
    Small Business42%
    Midsize Enterprise33%
    Large Enterprise25%
    Find out what your peers are saying about SolarWinds AppOptics vs. Splunk Insights for Infrastructure and other solutions. Updated: January 2022.
    564,997 professionals have used our research since 2012.

    SolarWinds AppOptics is ranked 38th in IT Infrastructure Monitoring with 3 reviews while Splunk Insights for Infrastructure is ranked 17th in IT Infrastructure Monitoring with 5 reviews. SolarWinds AppOptics is rated 7.6, while Splunk Insights for Infrastructure is rated 7.4. The top reviewer of SolarWinds AppOptics writes "Offers valuable reporting features and stability but it needs better performance monitoring". On the other hand, the top reviewer of Splunk Insights for Infrastructure writes "Brings all events into one platform so that you don't have to hunt down multiple sources to figure out what's going on". SolarWinds AppOptics is most compared with Dynatrace, SolarWinds Server and Application Monitor, Zabbix, ThousandEyes and AppDynamics, whereas Splunk Insights for Infrastructure is most compared with PRTG Network Monitor, VMware Tanzu Observability by Wavefront, ITRS Geneos, ControlUp Real-time and BMC TrueSight Operations Management. See our SolarWinds AppOptics vs. Splunk Insights for Infrastructure report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.