SmartBear TestComplete vs Tricentis qTest comparison

The compared SmartBear and Tricentis solutions aren't in the same category. SmartBear is ranked #6 in TAt , with an average rating of 8.0, and holds a 5.9% mindshare in the category. Tricentis is ranked #3 in TMT , with an average rating of 8.3, and holds a 14.6% mindshare. Additionally, 87% of SmartBear users are willing to recommend the solution, compared to 100% of Tricentis users who would recommend it.

SmartBear TestComplete

Read 76 SmartBear TestComplete reviews

4,385 Views
3,333 Comparison Views

87% willing to recommend

Tricentis qTest

Read 18 Tricentis qTest reviews

1,852 Views
1,333 Comparison Views

100% willing to recommend

SmartBear TestComplete

Tricentis qTest

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between SmartBear TestComplete and Tricentis qTest based on real PeerSpot user reviews.

Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed SmartBear TestComplete vs. Tricentis qTest Report (Updated: July 2020).

Buyer's Guide

SmartBear TestComplete vs. Tricentis qTest

July 2020

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Helped 867,445 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SmartBear TestComplete

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Functional Testing Tools (9th), Regression Testing Tools (5th), Test Automation Tools (6th)

Tricentis qTest

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Test Management Tools (3rd)

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. SmartBear TestComplete is designed for Test Automation Tools and holds a mindshare of 5.9%, down 6.6% compared to last year.
Tricentis qTest, on the other hand, focuses on Test Management Tools, holds 14.6% mindshare, up 12.7% since last year.

Test Automation Tools Market Share Distribution
Product	Market Share (%)
SmartBear TestComplete	5.9%
Tricentis Tosca	20.8%
OpenText Functional Testing	8.9%
Other	64.4%

Test Automation Tools

Test Management Tools Market Share Distribution
Product	Market Share (%)
Tricentis qTest	14.6%
OpenText Application Quality Management	12.7%
TestRail	10.5%
Other	62.2%

Test Management Tools

Featured Reviews

Prakhar Goel

Sr Test Lead at Emerson

Used for integration automation, user-based automation, and web automation

The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

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SamuLehikoinen

Partner Manager at Agiilit Oy

Efficient and collaborative software testing providing comprehensive test management capabilities, seamless integration with various tools and impressive manual regression testing features

The user interface has a somewhat outdated design, which is certainly an area that could be improved. Some of the modules appear to be loosely connected, but despite these aspects, our overall experience with the tool was positive. When you begin integrating your testing tools with qTest, the available examples may not be very clear, and I believe this is an area that could be enhanced, particularly in terms of providing clearer integration guidance. While the tool's integration with various testing tools is impressive, there is room for improvement in showcasing more cases and benefits, especially through additional videos and documentation.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product is stable for what we are currently using it for, and it is sufficient for us."

"The integration with various tools is important."

"Test items, project variables helps in managing automation suite and scheduling execution."

"TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications."

"It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained."

"The reporting is ready to use and doesn't require any setup."

"The solution has a very nice interface."

"Selenium integration."

More SmartBear TestComplete pros

"qTest helps us compile issues and have one place to look for them. We're not chasing down emails and other sources. So in the grand scheme of things, it does help to resolve issues faster because everyone is working off of the same information in one location."

"The integration with Selenium and other tools is one of the valuable features. Importing of test cases is also good."

"The most important feature which I like in qTest manager is the user-friendliness, especially the tabs. Since I'm the admin, I use the configuration field settings and allocate the use cases to the different QA people. It is not difficult, as a QA person, for me to understand what is happening behind the scenes."

"UI and UX are pretty easy to understand without much of a problem."

"The solution's real-time integration with JIRA is seamless."

"The most valuable feature is reusing test cases. We can put in a set of test cases for an application and, every time we deploy it, we are able to rerun those tests very easily. It saves us time and improves quality as well."

"Works well for test management and is a good testing repository."

"The test automation tracking is valuable because our automated testing systems are distributed and they did not necessarily have a single point where they would come together and be reported. Having all of them report back to qTest, and having one central place where all of my test executions are tracked and reported on, is incredibly valuable because it saves time."

More Tricentis qTest pros

Cons

"We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses."

"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."

"The artificial intelligence needs to be improved."

"The initial setup of SmartBear TestComplete was complex."

"The recording function, when using Python, could be improved, as it does not work well in recording testing."

"During the distribution of our regression test cases, the control IDs are not always recognized correctly."

"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."

"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."

More SmartBear TestComplete cons

"The support for Tricentis qTest has room for improvement. The response could be better."

"qTest offers a baseline feature where you can only base sort-order for a specific story or requirement on two fields. However, our company has so many criteria and has so many verticals that this baseline feature is not sufficient. We would want another field to be available in the sort order."

"We faced challenges when trying to consolidate data in a repository, and similar features were lacking in qTest. It also does not allow for task tracking or calculating time spent on tasks, which affects project timelines."

"As an admin, I'm unable to delete users. I'm only able to make a user inactive. This is a scenario about which I've already made a suggestion to qTest. When people leave the company, I should be able to delete them from qTest. I shouldn't have to have so many users."

"For UFT to Tosca migration, scripts need to be rewritten as there are no automatic converters available."

"The user interface has a somewhat outdated design, which is certainly an area that could be improved."

"I really can't stand the Defects module. It's not easy to use. ALM's... Defects Module is really robust. You can actually walk through each defect by just clicking an arrow... But with the qTest Defects module you can't do that. You have to run a query. You're pretty much just querying a database. It's not really a module, or at least a robust module. Everything is very manual."

"Tricentis qTest's technical support team needs to improve its ability to respond to queries from users."

More Tricentis qTest cons

Pricing and Cost Advice

"The pricing is pretty reasonable."

"It is approximately $6,000 a year."

"The pricing is a little above average — it could be lower."

"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."

"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."

"We have a TestComplete 12 license."

"The product is becoming more and more expensive."

"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."

More SmartBear TestComplete pricing and cost advice

"Our license price point is somewhere between $1,000 and $2,000 a year."

"The price I was quoted is just under $60,000 for 30 licenses, annually, and that's with a 26.5 percent discount."

"We're paying $19,000 a year right now for qTest, with 19 licenses. All the on-premise support is bundled into that."

"We're paying a little over $1,000 for a concurrent license."

"For the 35 concurrent licenses, we pay something like $35,000 a year."

"Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray."

"For me, pricing for Tricentis qTest is moderate, so that's a five out of ten. It's more affordable than my company's previous solution, which was Micro Focus ALM."

"We signed for a year and I believe we paid $24,000 for Flood, Manager, and the qTest Insights. We paid an extra for $4,000 for the migration support."

More Tricentis qTest pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Manufacturing Company

15%

Financial Services Firm

11%

Government

Financial Services Firm

14%

Manufacturing Company

12%

Computer Software Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	20
Large Enterprise	32

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	13

Questions from the Community

What do you like most about SmartBear TestComplete?

TestComplete has strong reporting capabilities. The reports they generate are really good.

See all answers

What is your experience regarding pricing and costs for SmartBear TestComplete?

I am not involved in pricing or licensing; our management team handles these aspects.

See all answers

What needs improvement with SmartBear TestComplete?

While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...

See all answers

What do you like most about Tricentis qTest?

I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests.

See all answers

What is your experience regarding pricing and costs for Tricentis qTest?

The solution is expensive. For the features that are available, depending on the volumes of licenses we get, we are able to get better discounts as strategic partners of Tosca. We can pass some ben...

See all answers

What needs improvement with Tricentis qTest?

Customers are moving towards Tricentis due to their association with SAP. There is interest in understanding if there are connectors for converting UFT scripts to Tosca, as many customers are looki...

See all answers

Comparisons

Tricentis Tosca vs SmartBear TestComplete

Compared 20% of the time

OpenText Functional Testing vs SmartBear TestComplete

Compared 11% of the time

Ranorex Studio vs SmartBear TestComplete

Compared 9% of the time

Katalon Studio vs SmartBear TestComplete

Compared 8% of the time

Eggplant Test vs SmartBear TestComplete

Compared 7% of the time

More SmartBear TestComplete Competitors

Tricentis Tosca vs Tricentis qTest

Compared 34% of the time

OpenText Application Quality Management vs Tricentis qTest

Compared 25% of the time

TestRail vs Tricentis qTest

Compared 14% of the time

Zephyr Enterprise vs Tricentis qTest

Compared 7% of the time

Panaya Test Dynamix vs Tricentis qTest

Compared 5% of the time

More Tricentis qTest Competitors

Product Reports

Buyer's Guide

SmartBear TestComplete

August 2025

Download SmartBear TestComplete product report

Buyer's Guide

Tricentis qTest

August 2025

Download Tricentis qTest product report

Also Known As

No data available

qTest

Overview

What is SmartBear TestComplete?

TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

TestComplete offers three different testing scenarios:

Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.
Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.
Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

Key Features

Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.
Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.
Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.
Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

Reviews from Real Users

Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

SmartBear

Tricentis is the global leader in enterprise continuous testing, widely credited for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-based, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality.

Tricentis

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.

McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone

Buyer's Guide

SmartBear TestComplete vs. Tricentis qTest

July 2020

Free Report: SmartBear TestComplete vs. Tricentis qTest

Find out what your peers are saying about SmartBear TestComplete vs. Tricentis qTest and other solutions. Updated: July 2020.

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