SmartBear TestComplete vs Tricentis qTest comparison

The compared SmartBear and Tricentis solutions aren't in the same category. SmartBear is ranked #5 in TAt , with an average rating of 7.8, and holds a 6.0% mindshare in the category. Tricentis is ranked #5 in TMT , with an average rating of 8.0, and holds a 15.2% mindshare. Additionally, 87% of SmartBear users are willing to recommend the solution, compared to 100% of Tricentis users who would recommend it.

SmartBear TestComplete

Read 76 SmartBear TestComplete reviews

3,714 Views
873 Comparison Views

87% willing to recommend

Tricentis qTest

Read 17 Tricentis qTest reviews

1,407 Views
501 Comparison Views

100% willing to recommend

SmartBear TestComplete

Tricentis qTest

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between SmartBear TestComplete and Tricentis qTest based on real PeerSpot user reviews.

Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed SmartBear TestComplete vs. Tricentis qTest Report (Updated: July 2020).

Buyer's Guide

SmartBear TestComplete vs. Tricentis qTest

July 2020

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Helped 859,579 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SmartBear TestComplete

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Functional Testing Tools (7th), Regression Testing Tools (4th), Test Automation Tools (5th)

Tricentis qTest

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Test Management Tools (5th)

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. SmartBear TestComplete is designed for Test Automation Tools and holds a mindshare of 6.0%, down 6.8% compared to last year.
Tricentis qTest, on the other hand, focuses on Test Management Tools, holds 15.2% mindshare, up 11.9% since last year.

Test Automation Tools

Test Management Tools

Featured Reviews

Prakhar Goel

Sr Test Lead at Emerson

Used for integration automation, user-based automation, and web automation

The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

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SamuLehikoinen

Partner Manager at Agiilit Oy

Efficient and collaborative software testing providing comprehensive test management capabilities, seamless integration with various tools and impressive manual regression testing features

The user interface has a somewhat outdated design, which is certainly an area that could be improved. Some of the modules appear to be loosely connected, but despite these aspects, our overall experience with the tool was positive. When you begin integrating your testing tools with qTest, the available examples may not be very clear, and I believe this is an area that could be enhanced, particularly in terms of providing clearer integration guidance. While the tool's integration with various testing tools is impressive, there is room for improvement in showcasing more cases and benefits, especially through additional videos and documentation.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Test items, project variables helps in managing automation suite and scheduling execution."

"The solution is mainly stable."

"It is a strong automation tool for desktop, browser, and API testing."

"The database checkpoints detect problems which are difficult for a human resource to find."

"The integration with various tools is important."

"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."

"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."

"The product is stable for what we are currently using it for, and it is sufficient for us."

More SmartBear TestComplete pros

"The main thing that really stuck out when we started using this tool, is the linkability of qTest to JIRA, and the traceability of tying JIRA requirement and defects directly with qTest. So when you're executing test cases, if you go to fail it, it automatically links and opens up a JIRA window. You're able to actually write up a ticket and it automatically ties it to the test case itself."

"The test automation tracking is valuable because our automated testing systems are distributed and they did not necessarily have a single point where they would come together and be reported. Having all of them report back to qTest, and having one central place where all of my test executions are tracked and reported on, is incredibly valuable because it saves time."

"I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests."

"The most valuable feature is reusing test cases. We can put in a set of test cases for an application and, every time we deploy it, we are able to rerun those tests very easily. It saves us time and improves quality as well."

"The solution's real-time integration with JIRA is seamless."

"Being able to log into Defects, go right into JIRA, add that defect to the user story, right there at that point, means we connect all of that. That is functionality we haven't had in the past. As a communication hub, it works really well. It's pretty much a closed loop; it's all contained right there. There's no delay. You're getting from the defect to the system to JIRA to the developer."

"I like the way it structures a project... We're able to put the test cases into qTest or modify something that's already there, so it's a reusable-type of environment. It is very important that we can do that and change our test data as needed..."

"The integration with Selenium and other tools is one of the valuable features. Importing of test cases is also good."

More Tricentis qTest pros

Cons

"The recording function, when using Python, could be improved, as it does not work well in recording testing."

"To bring it up to a 10, I would be looking for the addition of some key functional API testing."

"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."

"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS."

"Error handling features in the tool are a little limited."

"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."

"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."

"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."

More SmartBear TestComplete cons

"The support for Tricentis qTest has room for improvement. The response could be better."

"You can add what I believe are called suites and modules. I opened a ticket on this as to what's the difference. And it seems there's very little difference. In some places, the documentation says there's no difference. You just use them to organize how you want. But they're not quite the same because there are some options you can do under one and not the other. That gets confusing. But since they are very close to the same, people use them differently and that creates a lack of consistency."

"Tricentis qTest's technical support team needs to improve its ability to respond to queries from users."

"Reporting shouldn't be so difficult. I shouldn't have to write so many queries to get the data I'm looking for, for a set of metrics about how many releases we had. I still have to break those spreadsheets out of there to get the data I need."

"We feel the integration between JIRA and qTest could be done even better. It's not as user-friendly as qTest's other features. The JIRA integration with qTest needs to mature a lot... We need smarter execution with JIRA in the case of failures, so that the way we pull out the issues again for the next round is easy... Locating JIRA defects corresponding to a trait from the test results is something of a challenge."

"Could use additional integration so that there is a testing automation continuum."

"We faced challenges when trying to consolidate data in a repository, and similar features were lacking in qTest. It also does not allow for task tracking or calculating time spent on tasks, which affects project timelines."

"I would really love to find a way to get the results, into qTest Manager, of Jenkins' executing my Selenium scripts, so that when I look at everything I can look at the whole rather than the parts. Right now, I can only see what happens manually. Automation-wise, we track it in bulk, as opposed to the discrete test cases that are performed. So that connection point would be really interesting for me."

More Tricentis qTest cons

Pricing and Cost Advice

"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."

"The pricing is a little above average — it could be lower."

"The option we chose was around $2,000 USD."

"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."

"The licensing costs are in the range of $1,000 to $3,000."

"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."

"The price is less, compared to other products, such as QTP."

"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."

More SmartBear TestComplete pricing and cost advice

"Our license price point is somewhere between $1,000 and $2,000 a year."

"We signed for a year and I believe we paid $24,000 for Flood, Manager, and the qTest Insights. We paid an extra for $4,000 for the migration support."

"The price I was quoted is just under $60,000 for 30 licenses, annually, and that's with a 26.5 percent discount."

"It's quite a few times more costly than other tools on the market."

"We're paying a little over $1,000 for a concurrent license."

"Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray."

"We're paying $19,000 a year right now for qTest, with 19 licenses. All the on-premise support is bundled into that."

"For the 35 concurrent licenses, we pay something like $35,000 a year."

More Tricentis qTest pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Manufacturing Company

15%

Financial Services Firm

13%

Government

Financial Services Firm

13%

Manufacturing Company

12%

Computer Software Company

12%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about SmartBear TestComplete?

TestComplete has strong reporting capabilities. The reports they generate are really good.

See all answers

What is your experience regarding pricing and costs for SmartBear TestComplete?

I am not involved in pricing or licensing; our management team handles these aspects.

See all answers

What needs improvement with SmartBear TestComplete?

While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...

See all answers

What do you like most about Tricentis qTest?

I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests.

See all answers

What is your experience regarding pricing and costs for Tricentis qTest?

Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray.

See all answers

What needs improvement with Tricentis qTest?

Tricentis qTest needs improvement in its repositories' functionality. Unlike Azure, it does not have repositories to upload scripts. Additionally, it lacks features like task addition and tracking ...

See all answers

Comparisons

Tricentis Tosca vs SmartBear TestComplete

Compared 21% of the time

OpenText Functional Testing vs SmartBear TestComplete

Compared 12% of the time

Ranorex Studio vs SmartBear TestComplete

Compared 10% of the time

Qt Squish vs SmartBear TestComplete

Compared 9% of the time

Katalon Studio vs SmartBear TestComplete

Compared 9% of the time

More SmartBear TestComplete Competitors

Tricentis Tosca vs Tricentis qTest

Compared 32% of the time

OpenText Application Quality Management vs Tricentis qTest

Compared 26% of the time

TestRail vs Tricentis qTest

Compared 13% of the time

Zephyr Enterprise vs Tricentis qTest

Compared 7% of the time

Panaya Test Dynamix vs Tricentis qTest

Compared 5% of the time

More Tricentis qTest Competitors

Product Reports

Buyer's Guide

SmartBear TestComplete

March 2025

Download SmartBear TestComplete product report

Buyer's Guide

Tricentis qTest

June 2025

Download Tricentis qTest product report

Also Known As

No data available

qTest

Overview

What is SmartBear TestComplete?

TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

TestComplete offers three different testing scenarios:

Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.
Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.
Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

Key Features

Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.
Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.
Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.
Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

Reviews from Real Users

Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

SmartBear

Tricentis is the global leader in enterprise continuous testing, widely credited for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-based, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality.

Tricentis

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.

McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone

Buyer's Guide

SmartBear TestComplete vs. Tricentis qTest

July 2020

Free Report: SmartBear TestComplete vs. Tricentis qTest

Find out what your peers are saying about SmartBear TestComplete vs. Tricentis qTest and other solutions. Updated: July 2020.

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