SmartBear TestComplete vs Tricentis qTest comparison

The compared SmartBear and Tricentis solutions aren't in the same category. SmartBear is ranked #6 in TAt , with an average rating of 8.0, and holds a 5.9% mindshare in the category. Tricentis is ranked #3 in TMT , with an average rating of 8.3, and holds a 14.4% mindshare. Additionally, 87% of SmartBear users are willing to recommend the solution, compared to 100% of Tricentis users who would recommend it.

SmartBear TestComplete

Read 76 SmartBear TestComplete reviews

4,146 Views
3,151 Comparison Views

87% willing to recommend

Tricentis qTest

Read 18 Tricentis qTest reviews

1,791 Views
1,290 Comparison Views

100% willing to recommend

SmartBear TestComplete

Tricentis qTest

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between SmartBear TestComplete and Tricentis qTest based on real PeerSpot user reviews.

Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed SmartBear TestComplete vs. Tricentis qTest Report (Updated: July 2020).

Buyer's Guide

SmartBear TestComplete vs. Tricentis qTest

July 2020

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Helped 870,697 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SmartBear TestComplete

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Functional Testing Tools (9th), Regression Testing Tools (5th), Test Automation Tools (6th)

Tricentis qTest

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Test Management Tools (3rd)

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. SmartBear TestComplete is designed for Test Automation Tools and holds a mindshare of 5.9%, down 6.5% compared to last year.
Tricentis qTest, on the other hand, focuses on Test Management Tools, holds 14.4% mindshare, up 13.3% since last year.

Test Automation Tools Market Share Distribution
Product	Market Share (%)
SmartBear TestComplete	5.9%
Tricentis Tosca	20.4%
OpenText Functional Testing	8.7%
Other	65.0%

Test Automation Tools

Test Management Tools Market Share Distribution
Product	Market Share (%)
Tricentis qTest	14.4%
OpenText Application Quality Management	12.5%
TestRail	10.1%
Other	63.0%

Test Management Tools

Featured Reviews

Prakhar Goel

Sr Test Lead at Emerson

Used for integration automation, user-based automation, and web automation

The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

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SamuLehikoinen

Partner Manager at Agiilit Oy

Efficient and collaborative software testing providing comprehensive test management capabilities, seamless integration with various tools and impressive manual regression testing features

The user interface has a somewhat outdated design, which is certainly an area that could be improved. Some of the modules appear to be loosely connected, but despite these aspects, our overall experience with the tool was positive. When you begin integrating your testing tools with qTest, the available examples may not be very clear, and I believe this is an area that could be enhanced, particularly in terms of providing clearer integration guidance. While the tool's integration with various testing tools is impressive, there is room for improvement in showcasing more cases and benefits, especially through additional videos and documentation.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."

"The solution has a very nice interface."

"The product is stable for what we are currently using it for, and it is sufficient for us."

"The reporting is ready to use and doesn't require any setup."

"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."

"The most valuable feature is the integration with Azure DevOps."

"TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications."

"The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment."

More SmartBear TestComplete pros

"What I found most valuable in Tricentis qTest is that it doesn't require installation. You use it through the URL. It also has an excellent reporting feature."

"The most important feature which I like in qTest manager is the user-friendliness, especially the tabs. Since I'm the admin, I use the configuration field settings and allocate the use cases to the different QA people. It is not difficult, as a QA person, for me to understand what is happening behind the scenes."

"The main thing that really stuck out when we started using this tool, is the linkability of qTest to JIRA, and the traceability of tying JIRA requirement and defects directly with qTest. So when you're executing test cases, if you go to fail it, it automatically links and opens up a JIRA window. You're able to actually write up a ticket and it automatically ties it to the test case itself."

"UI and UX are pretty easy to understand without much of a problem."

"The solution's real-time integration with JIRA is seamless."

"The initial setup was very easy."

"The JIRA integration is really important to us because it allows our business analysts to see test results inside the JIRA ticket and that we have met the definition of "done," and have made sure we tested to the requirements of the story."

"Works well for test management and is a good testing repository."

More Tricentis qTest pros

Cons

"Increased performance with less memory and CPU usage."

"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."

"The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS."

"The artificial intelligence needs to be improved."

"There could be API interfaces with this tool."

"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."

"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."

"In scenarios where two of our engineers work on the same task, merging codes is a bit difficult."

More SmartBear TestComplete cons

"The user interface has a somewhat outdated design, which is certainly an area that could be improved."

"Could use additional integration so that there is a testing automation continuum."

"We feel the integration between JIRA and qTest could be done even better. It's not as user-friendly as qTest's other features. The JIRA integration with qTest needs to mature a lot... We need smarter execution with JIRA in the case of failures, so that the way we pull out the issues again for the next round is easy... Locating JIRA defects corresponding to a trait from the test results is something of a challenge."

"Tricentis qTest's technical support team needs to improve its ability to respond to queries from users."

"As an admin, I'm unable to delete users. I'm only able to make a user inactive. This is a scenario about which I've already made a suggestion to qTest. When people leave the company, I should be able to delete them from qTest. I shouldn't have to have so many users."

"The installation of the software could be streamlined. We pay for the on-premise support and they help us a lot, but the installation is something which is very command-line oriented."

"I would really love to find a way to get the results, into qTest Manager, of Jenkins' executing my Selenium scripts, so that when I look at everything I can look at the whole rather than the parts. Right now, I can only see what happens manually. Automation-wise, we track it in bulk, as opposed to the discrete test cases that are performed. So that connection point would be really interesting for me."

"We faced challenges when trying to consolidate data in a repository, and similar features were lacking in qTest. It also does not allow for task tracking or calculating time spent on tasks, which affects project timelines."

More Tricentis qTest cons

Pricing and Cost Advice

"It is approximately $6,000 a year."

"The licensing costs are in the range of $1,000 to $3,000."

"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."

"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."

"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."

"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."

"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."

"The pricing is pretty reasonable."

More SmartBear TestComplete pricing and cost advice

"Our license price point is somewhere between $1,000 and $2,000 a year."

"For the 35 concurrent licenses, we pay something like $35,000 a year."

"It's quite a few times more costly than other tools on the market."

"For me, pricing for Tricentis qTest is moderate, so that's a five out of ten. It's more affordable than my company's previous solution, which was Micro Focus ALM."

"We're paying a little over $1,000 for a concurrent license."

"We signed for a year and I believe we paid $24,000 for Flood, Manager, and the qTest Insights. We paid an extra for $4,000 for the migration support."

"Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray."

"The price I was quoted is just under $60,000 for 30 licenses, annually, and that's with a 26.5 percent discount."

More Tricentis qTest pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

14%

Financial Services Firm

12%

Government

Financial Services Firm

14%

Manufacturing Company

12%

Healthcare Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	20
Large Enterprise	32

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	13

Questions from the Community

What do you like most about SmartBear TestComplete?

TestComplete has strong reporting capabilities. The reports they generate are really good.

See all answers

What is your experience regarding pricing and costs for SmartBear TestComplete?

I am not involved in pricing or licensing; our management team handles these aspects.

See all answers

What needs improvement with SmartBear TestComplete?

While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...

See all answers

What do you like most about Tricentis qTest?

I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests.

See all answers

What is your experience regarding pricing and costs for Tricentis qTest?

The solution is expensive. For the features that are available, depending on the volumes of licenses we get, we are able to get better discounts as strategic partners of Tosca. We can pass some ben...

See all answers

What needs improvement with Tricentis qTest?

Customers are moving towards Tricentis due to their association with SAP. There is interest in understanding if there are connectors for converting UFT scripts to Tosca, as many customers are looki...

See all answers

Comparisons

Tricentis Tosca vs SmartBear TestComplete

Compared 19% of the time

OpenText Functional Testing vs SmartBear TestComplete

Compared 11% of the time

Ranorex Studio vs SmartBear TestComplete

Compared 8% of the time

Katalon Studio vs SmartBear TestComplete

Compared 7% of the time

Eggplant Test vs SmartBear TestComplete

Compared 7% of the time

More SmartBear TestComplete Competitors

Tricentis Tosca vs Tricentis qTest

Compared 33% of the time

OpenText Application Quality Management vs Tricentis qTest

Compared 25% of the time

TestRail vs Tricentis qTest

Compared 13% of the time

Zephyr Enterprise vs Tricentis qTest

Compared 7% of the time

Panaya Test Dynamix vs Tricentis qTest

Compared 5% of the time

More Tricentis qTest Competitors

Product Reports

Buyer's Guide

SmartBear TestComplete

September 2025

Download SmartBear TestComplete product report

Buyer's Guide

Tricentis qTest

September 2025

Download Tricentis qTest product report

Also Known As

No data available

qTest

Overview

What is SmartBear TestComplete?

TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

TestComplete offers three different testing scenarios:

Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.
Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.
Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

Key Features

Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.
Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.
Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.
Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

Reviews from Real Users

Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

SmartBear

Tricentis is the global leader in enterprise continuous testing, widely credited for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-based, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality.

Tricentis

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.

McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone

Buyer's Guide

SmartBear TestComplete vs. Tricentis qTest

July 2020

Free Report: SmartBear TestComplete vs. Tricentis qTest

Find out what your peers are saying about SmartBear TestComplete vs. Tricentis qTest and other solutions. Updated: July 2020.

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