We performed a comparison between SmartBear TestComplete and Tricentis qTest based on real PeerSpot user reviews.
Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is stable for what we are currently using it for, and it is sufficient for us."
"Selenium integration."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"The most valuable features are the desktop and mobile modules."
"When compared to other tools, it is very simple."
"The solution has a very nice interface."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"Test items, project variables helps in managing automation suite and scheduling execution."
"The JIRA integration is really important to us because it allows our business analysts to see test results inside the JIRA ticket and that we have met the definition of "done," and have made sure we tested to the requirements of the story."
"qTest helps us compile issues and have one place to look for them. We're not chasing down emails and other sources. So in the grand scheme of things, it does help to resolve issues faster because everyone is working off of the same information in one location."
"I like the way it structures a project... We're able to put the test cases into qTest or modify something that's already there, so it's a reusable-type of environment. It is very important that we can do that and change our test data as needed..."
"I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests."
"The integration with Selenium and other tools is one of the valuable features. Importing of test cases is also good."
"The most valuable feature is reusing test cases. We can put in a set of test cases for an application and, every time we deploy it, we are able to rerun those tests very easily. It saves us time and improves quality as well."
"The most important feature which I like in qTest manager is the user-friendliness, especially the tabs. Since I'm the admin, I use the configuration field settings and allocate the use cases to the different QA people. It is not difficult, as a QA person, for me to understand what is happening behind the scenes."
"What I found most valuable in Tricentis qTest is that it doesn't require installation. You use it through the URL. It also has an excellent reporting feature."
"The artificial intelligence needs to be improved."
"We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses."
"The integration tools could be better."
"The initial setup of SmartBear TestComplete was complex."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
"Increased performance with less memory and CPU usage."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."
"The Insights reporting engine has a good test-metrics tracking dashboard. The overall intent is good... But the execution is a little bit limited... the results are not consistent. The basic premise and functionality work fine... It is a little clunky with some of the advanced metrics. Some of the colorings are a little unique."
"Reporting shouldn't be so difficult. I shouldn't have to write so many queries to get the data I'm looking for, for a set of metrics about how many releases we had. I still have to break those spreadsheets out of there to get the data I need."
"As an admin, I'm unable to delete users. I'm only able to make a user inactive. This is a scenario about which I've already made a suggestion to qTest. When people leave the company, I should be able to delete them from qTest. I shouldn't have to have so many users."
"The support for Tricentis qTest has room for improvement. The response could be better."
"qTest offers a baseline feature where you can only base sort-order for a specific story or requirement on two fields. However, our company has so many criteria and has so many verticals that this baseline feature is not sufficient. We would want another field to be available in the sort order."
"We feel the integration between JIRA and qTest could be done even better. It's not as user-friendly as qTest's other features. The JIRA integration with qTest needs to mature a lot... We need smarter execution with JIRA in the case of failures, so that the way we pull out the issues again for the next round is easy... Locating JIRA defects corresponding to a trait from the test results is something of a challenge."
"The user interface has a somewhat outdated design, which is certainly an area that could be improved."
"Could use additional integration so that there is a testing automation continuum."
SmartBear TestComplete is ranked 8th in Test Automation Tools with 70 reviews while Tricentis qTest is ranked 6th in Test Management Tools with 16 reviews. SmartBear TestComplete is rated 7.6, while Tricentis qTest is rated 8.4. The top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". On the other hand, the top reviewer of Tricentis qTest writes "Puts all our test cases in one location where everyone can see them. qTest also allows the segregation of different types of Testing". SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish, whereas Tricentis qTest is most compared with Tricentis Tosca, OpenText ALM / Quality Center, TestRail, Zephyr Enterprise and IBM Rational Quality Manager. See our SmartBear TestComplete vs. Tricentis qTest report.
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