SmartBear TestComplete vs Tricentis qTest comparison

The compared SmartBear and Tricentis solutions aren't in the same category. SmartBear is ranked #5 in TAt , with an average rating of 7.8, and holds a 5.9% mindshare in the category. Tricentis is ranked #4 in TMT , with an average rating of 8.0, and holds a 16.0% mindshare. Additionally, 87% of SmartBear users are willing to recommend the solution, compared to 100% of Tricentis users who would recommend it.

SmartBear TestComplete

Read 76 SmartBear TestComplete reviews

3,897 Views
2,901 Comparison Views

87% willing to recommend

Tricentis qTest

Read 17 Tricentis qTest reviews

1,434 Views
919 Comparison Views

100% willing to recommend

SmartBear TestComplete

Tricentis qTest

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between SmartBear TestComplete and Tricentis qTest based on real PeerSpot user reviews.

Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed SmartBear TestComplete vs. Tricentis qTest Report (Updated: July 2020).

Buyer's Guide

SmartBear TestComplete vs. Tricentis qTest

July 2020

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Helped 851,823 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SmartBear TestComplete

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Functional Testing Tools (5th), Regression Testing Tools (4th), Test Automation Tools (5th)

Tricentis qTest

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Test Management Tools (4th)

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. SmartBear TestComplete is designed for Test Automation Tools and holds a mindshare of 5.9%, down 7.2% compared to last year.
Tricentis qTest, on the other hand, focuses on Test Management Tools, holds 16.0% mindshare, up 10.8% since last year.

Test Automation Tools

Test Management Tools

Featured Reviews

Prakhar Goel

Sr Test Lead at Emerson

Used for integration automation, user-based automation, and web automation

The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Read full review

Sudipto Dey

Technical Lead at Linde

It doesn't require installation because you can use it through the URL; it's user-friendly and has an excellent reporting feature

The support for Tricentis qTest has room for improvement. The response could be better. There's a feature I want to document on the Tricentis Idea Portal for Tricentis qTest, which I hope to see in the next version of the tool. It's a feature available in Micro Focus where you execute a test, and then on a spec level, you mark it as pass or fail. Then at the overall level, Micro Focus will automatically mark the test as a pass if all steps passed or failed, even if one step failed. However, here in Tricentis qTest, you still need to mark the overall level of the test cases. It's not automated, unlike what you have in Micro Focus. If Tricentis adds that feature in Tricentis qTest, it will make life easier for testers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well."

"The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment."

"The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts."

"The product's initial setup phase was easy."

"Customer service and technical support responsiveness are high. Everyone is very professional."

"When compared to other tools, it is very simple."

"This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."

"You can record your actions and play them back later."

More SmartBear TestComplete pros

"The main thing that really stuck out when we started using this tool, is the linkability of qTest to JIRA, and the traceability of tying JIRA requirement and defects directly with qTest. So when you're executing test cases, if you go to fail it, it automatically links and opens up a JIRA window. You're able to actually write up a ticket and it automatically ties it to the test case itself."

"What I found most valuable in Tricentis qTest is that it doesn't require installation. You use it through the URL. It also has an excellent reporting feature."

"The most valuable feature is reusing test cases. We can put in a set of test cases for an application and, every time we deploy it, we are able to rerun those tests very easily. It saves us time and improves quality as well."

"The initial setup was very easy."

"The integration with Selenium and other tools is one of the valuable features. Importing of test cases is also good."

"The most important feature which I like in qTest manager is the user-friendliness, especially the tabs. Since I'm the admin, I use the configuration field settings and allocate the use cases to the different QA people. It is not difficult, as a QA person, for me to understand what is happening behind the scenes."

"The solution's real-time integration with JIRA is seamless."

"The JIRA integration is really important to us because it allows our business analysts to see test results inside the JIRA ticket and that we have met the definition of "done," and have made sure we tested to the requirements of the story."

More Tricentis qTest pros

Cons

"It is very hard to read the test log generated by TestComplete Executor if the log file is very big. TestComplete Executor is a small tool for just running the TestComplete test framework (not for developing)."

"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS."

"The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS."

"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."

"Increased performance with less memory and CPU usage."

"The solution’s customer support should be improved."

"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."

"I didn't use it very heavily. One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete. We have a lot of such scripts in our organization, and it would be very useful to have some option to easily move these scripts. It is currently possible to convert these scripts to TestComplete, but it is not easy. I have to write some code, but everything is not available immediately."

More SmartBear TestComplete cons

"The user interface has a somewhat outdated design, which is certainly an area that could be improved."

"I really can't stand the Defects module. It's not easy to use. ALM's... Defects Module is really robust. You can actually walk through each defect by just clicking an arrow... But with the qTest Defects module you can't do that. You have to run a query. You're pretty much just querying a database. It's not really a module, or at least a robust module. Everything is very manual."

"We faced challenges when trying to consolidate data in a repository, and similar features were lacking in qTest. It also does not allow for task tracking or calculating time spent on tasks, which affects project timelines."

"Could use additional integration so that there is a testing automation continuum."

"The Insights reporting engine has a good test-metrics tracking dashboard. The overall intent is good... But the execution is a little bit limited... the results are not consistent. The basic premise and functionality work fine... It is a little clunky with some of the advanced metrics. Some of the colorings are a little unique."

"The installation of the software could be streamlined. We pay for the on-premise support and they help us a lot, but the installation is something which is very command-line oriented."

"I wouldn't say a lot of good things about Insights, but that's primarily because, with so many test cases, it is incredibly slow for us. We generally don't use it because of that."

"As an admin, I'm unable to delete users. I'm only able to make a user inactive. This is a scenario about which I've already made a suggestion to qTest. When people leave the company, I should be able to delete them from qTest. I shouldn't have to have so many users."

More Tricentis qTest cons

Pricing and Cost Advice

"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."

"It is approximately $6,000 a year."

"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."

"The product is becoming more and more expensive."

"The option we chose was around $2,000 USD."

"The pricing is a little above average — it could be lower."

"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."

"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."

More SmartBear TestComplete pricing and cost advice

"We're paying a little over $1,000 for a concurrent license."

"We're paying $19,000 a year right now for qTest, with 19 licenses. All the on-premise support is bundled into that."

"The price I was quoted is just under $60,000 for 30 licenses, annually, and that's with a 26.5 percent discount."

"Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray."

"For the 35 concurrent licenses, we pay something like $35,000 a year."

"For me, pricing for Tricentis qTest is moderate, so that's a five out of ten. It's more affordable than my company's previous solution, which was Micro Focus ALM."

"Our license price point is somewhere between $1,000 and $2,000 a year."

"We signed for a year and I believe we paid $24,000 for Flood, Manager, and the qTest Insights. We paid an extra for $4,000 for the migration support."

More Tricentis qTest pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Manufacturing Company

14%

Financial Services Firm

13%

Government

Financial Services Firm

13%

Manufacturing Company

12%

Computer Software Company

11%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about SmartBear TestComplete?

TestComplete has strong reporting capabilities. The reports they generate are really good.

See all answers

What is your experience regarding pricing and costs for SmartBear TestComplete?

I am not involved in pricing or licensing; our management team handles these aspects.

See all answers

What needs improvement with SmartBear TestComplete?

While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...

See all answers

What do you like most about Tricentis qTest?

I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests.

See all answers

What is your experience regarding pricing and costs for Tricentis qTest?

Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray.

See all answers

What needs improvement with Tricentis qTest?

Tricentis qTest needs improvement in its repositories' functionality. Unlike Azure, it does not have repositories to upload scripts. Additionally, it lacks features like task addition and tracking ...

See all answers

Comparisons

Tricentis Tosca vs SmartBear TestComplete

Compared 23% of the time

OpenText UFT One vs SmartBear TestComplete

Compared 12% of the time

Ranorex Studio vs SmartBear TestComplete

Compared 11% of the time

Qt Squish vs SmartBear TestComplete

Compared 9% of the time

Katalon Studio vs SmartBear TestComplete

Compared 8% of the time

More SmartBear TestComplete Competitors

Tricentis Tosca vs Tricentis qTest

Compared 34% of the time

OpenText ALM / Quality Center vs Tricentis qTest

Compared 27% of the time

TestRail vs Tricentis qTest

Compared 13% of the time

Zephyr Enterprise vs Tricentis qTest

Compared 7% of the time

Panaya Test Dynamix vs Tricentis qTest

Compared 5% of the time

More Tricentis qTest Competitors

Product Reports

Buyer's Guide

SmartBear TestComplete

March 2025

Download SmartBear TestComplete product report

Buyer's Guide

Tricentis qTest

April 2025

Download Tricentis qTest product report

Also Known As

No data available

qTest

Overview

What is SmartBear TestComplete?

TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

TestComplete offers three different testing scenarios:

Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.
Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.
Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

Key Features

Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.
Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.
Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.
Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

Reviews from Real Users

Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

SmartBear

Tricentis is the global leader in enterprise continuous testing, widely credited for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-based, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality.

Tricentis

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.

McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone

Buyer's Guide

SmartBear TestComplete vs. Tricentis qTest

July 2020

Free Report: SmartBear TestComplete vs. Tricentis qTest

Find out what your peers are saying about SmartBear TestComplete vs. Tricentis qTest and other solutions. Updated: July 2020.

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