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SilkRoad Performance vs UKG comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SilkRoad Performance
Ranking in Talent Management
31st
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
UKG
Ranking in Talent Management
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (3rd), Employee Scheduling Software (1st), Cloud HCM (6th), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (6th), AI-Agents for HR (5th)
 

Mindshare comparison

As of August 2026, in the Talent Management category, the mindshare of SilkRoad Performance is 0.9%, up from 0.1% compared to the previous year. The mindshare of UKG is 4.6%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Mindshare Distribution
ProductMindshare (%)
UKG4.6%
SilkRoad Performance0.9%
Other94.5%
Talent Management
 

Featured Reviews

it_user616524 - PeerSpot reviewer
Human Resource Generlaist at a aerospace/defense firm with 51-200 employees
Blasts job openings to several posting sites. When we are ready to hire, we can start the onboarding process.
SilkRoad Recruiting OpenHire RedCarpet Onboarding When we are in need for positions, I just enter the data in OpenHire and it blasts our job openings to several posting sites. We review the relevant resumes. When we are ready to hire, we roll out the RedCarpet software and start the onboarding…
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to have a whole system with SilkRoad works well, as we can manage most of the functions of an HR department."
"Technical support is excellent."
"Simple to use Easy setup Cloud-based Easy foundation setup (companies, locations, employee data, etc.) Employees can log in from any internet browser No local installation and support is required."
"It is valuable to have the employee information starting with them applying for a position prior to hire, it is easy to set up a new hire since all the info is there, and it is also great that employees can edit their information and their performance reviews are all in one system."
"The solution's UI is good. Also, it is very easy to use."
"Talent Management and Business Intelligence are the most valuable features."
"This is by far the best solution for the price."
"The entire event was really beneficial to me and I look forward to attending again."
"It has improved our reporting information; it has given us the ability to provide rapid information to our managers."
"The solution's employee experience is pretty good."
"Payroll is reliable."
 

Cons

"The product is designed for smaller companies, so scalability is an issue."
"I think the ATS should be able to auto-generate a decline letter when you move thru dispositions or when you close a requisition."
"The setup was straightforward while working with the implementation team. However, it was time consuming."
"Increase product knowledge in their customer service people. My experience has been when I speak with a support person, I know more than they do."
"The submit button sometimes does not work and the timesheet stays in the "In Progress" mode."
"We switched from UTM because the reporting feature was HORRIBLE and UTM could not really address our needs and issues."
"They need to update the open enrollment and life events process, make it more flexible, and update the look and feel."
"General cases sometimes languish for weeks without resolution; have had varying levels of success with different technical resources."
"I would love to see a Text Box added to the Status page."
"Customer service is 5/10, not the best. It is hit and miss; also have had to change AMs to get better response."
"We did encounter scalability issues; some information doesn't transfer to payroll core."
 

Pricing and Cost Advice

Information not available
"The platform is not affordable but also not the most expensive."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"The pricing depends on the number of licenses we buy."
"If you're going for the full suite, it can be fairly pricey."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
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909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Comparisons

 

Also Known As

SilkRoad Wingspan, Wingspan
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Kearney & Company, San Diego County Regional Airport Authority, McLeod Health, TPC Group, Sirva, Lifestyle Family Fitness, BKD
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about SilkRoad Performance vs. UKG and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.