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SAP SuccessFactors vs SilkRoad Performance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors
Ranking in Talent Management
1st
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
100
Ranking in other categories
Cloud HCM (1st), Talent Acquisition (1st), Global Payroll (1st)
SilkRoad Performance
Ranking in Talent Management
34th
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Talent Management category, the mindshare of SAP SuccessFactors is 10.5%, down from 20.7% compared to the previous year. The mindshare of SilkRoad Performance is 0.9%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Mindshare Distribution
ProductMindshare (%)
SAP SuccessFactors10.5%
SilkRoad Performance0.9%
Other88.6%
Talent Management
 

Featured Reviews

SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.
it_user616524 - PeerSpot reviewer
Human Resource Generlaist at a aerospace/defense firm with 51-200 employees
Blasts job openings to several posting sites. When we are ready to hire, we can start the onboarding process.
SilkRoad Recruiting OpenHire RedCarpet Onboarding When we are in need for positions, I just enter the data in OpenHire and it blasts our job openings to several posting sites. We review the relevant resumes. When we are ready to hire, we roll out the RedCarpet software and start the onboarding…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The overall functionality of the solution is very good."
"We can design a quick and dirty solution or very complex services, we can manage small enterprise projects (in our experience 150 users) as the big organization (in our experience 40000 users), all with the same solution, and this is a big saving of time, costs, and team usage optimization."
"Scalability-wise, I rate the solution an eight out of ten...It is a stable solution."
"SAP SuccessFactors integrated solution, allows us to start the process from a recruitment marketing perspective and have our career site and candidate profile pull through into each other."
"The feature I like the most is the notification bar where we can see upcoming courses that the organization requires from time to time. It's easy to track any pending courses. I also like the search feature in SuccessFactors. We can search for newly available courses that are updated in the system for completion."
"HR and managers can use the onboarding tool to help new employees prepare for their first day on the job, which can help them acclimate to the company culture and reduce anxiety."
"One of the most wonderful features is the ability to customize the modules and workflows. So far, we've done a fair bit of customization and it is helping us a lot and really adds to the value we already get from SuccessFactors."
"The overall interface is easy and user-friendly."
"Technical support is excellent."
"Simple to use Easy setup Cloud-based Easy foundation setup (companies, locations, employee data, etc.) Employees can log in from any internet browser No local installation and support is required."
"The ability to have a whole system with SilkRoad works well, as we can manage most of the functions of an HR department."
 

Cons

"The SAP SuccessFactors integration with old versions can improve. We are using an older finance module but we are having migration issues."
"The back end for the administration and the front end is too overtly complex and it's not aligned with our operations and learning needs."
"Analytics could use some work."
"We were not happy with their after-sales support. Whenever we had an issue it was really difficult to get in touch with them."
"However, a couple of improvements can be carried out to offer more customization of the solution that is limited in the market."
"Its overall integration and user experience can be improved. SuccessFactors is a system that is built out of three different systems. The elements part was bought from Plateau, and the original performance dialogue was built by SuccessFactors itself. After that, SAP bought it, and it hasn't improved in the last few years. SuccessFactors is a perfect tool if you use it the way it is meant to be, but if you start building custom sessions and try to use it differently, then it is a total mess. It is not agile. It is like an old Mastodon truck or whatever. We don't have the Employee Central and Competence Management modules. Our company made the choice to not implement the Employee Central module. We also didn't implement the Competence Management module. We use the learning module to do some competence management, but I am not that fond of it. It would have been best to have the whole suite. SAP should never sell this without selling the whole suite because it just doesn't work. The biggest gain for me would be having the possibility of doing strategic personnel planning and managing internal mobility. If it could be used for social purposes, such as creating communities and connecting with media channels, that would be perfect. It should also have the possibilities for local admin and agile product development."
"Sometimes we have a problem with the data center, it gets disrupted. We cannot log in to our system and it affects other integrated systems that we integrate with SuccessFactors to get data."
"The GUI needs to be enhanced to be in line with the latest and complete version of the solution."
"The setup was straightforward while working with the implementation team. However, it was time consuming."
"I think the ATS should be able to auto-generate a decline letter when you move thru dispositions or when you close a requisition."
"The product is designed for smaller companies, so scalability is an issue."
 

Pricing and Cost Advice

"Due to the way in which we purchased SuccessFactors as a module along with other SAP modules, we were able to procure it at a slightly better price than usual. I would rate their pricing 5/5 stars."
"This is a more costly solution than comparable products, and training is not available in the open-market, so this has to be purchased separately from the vendor."
"The solution is on the expensive side but is definitely worth the money."
"It is not expensive because it is a complete suite with a module-based cost."
"The product is expensive. The product is worth the money you pay for it."
"For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
"The licensing fees are based on the number of modules that are being used, and the number of users."
"The price of the solution is highly expensive."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Manufacturing Company
10%
Financial Services Firm
6%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise69
No data available
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
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Also Known As

SuccessFactors
SilkRoad Wingspan, Wingspan
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Kearney & Company, San Diego County Regional Airport Authority, McLeod Health, TPC Group, Sirva, Lifestyle Family Fitness, BKD
Find out what your peers are saying about SAP SuccessFactors vs. SilkRoad Performance and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.