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Siebel Contact Center vs Zendesk Talk comparison

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135 views|111 comparisons
Zendesk Logo
197 views|157 comparisons
Ranking
9th
Views
135
Comparisons
111
Reviews
0
Average Words per Review
0
Rating
N/A
6th
Views
197
Comparisons
157
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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Zendesk
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Overview
Oracle's Siebel Contact Center transforms a business's call center into an integral part of its total sales, marketing, and service delivery strategy. The application enables agents to handle service, support, and sales interactions seamlessly across all communication channels. As a result, businesses can reduce costs while enhancing service delivery.

A phone conversation is a powerful way to solve a problem—even in the age of email and social media. When customers get help over the phone, agents can resolve complex issues faster and deliver personalized support. Make those conversations happen easily and efficiently with Zendesk Talk.

Offer
Learn more about Siebel Contact Center
Learn more about Zendesk Talk
Sample Customers
Southwest Airlines Co., Smiles S.A., Telekom Deutschland GmbH, Turk Telekom, Contact Management Center A.S., City of Atlanta, Ricoh Europe plc., City of Atlanta, BT
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber

Siebel Contact Center is ranked 9th in Contact Center Platforms while Zendesk Talk is ranked 6th in Contact Center Platforms. Siebel Contact Center is rated 0.0, while Zendesk Talk is rated 0.0. On the other hand, Siebel Contact Center is most compared with Oracle Service Cloud, whereas Zendesk Talk is most compared with Amazon Connect.

See our list of best Contact Center Platforms vendors.

We monitor all Contact Center Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.