SentinelOne Singularity Cloud Security vs ServiceNow Security Operations comparison

Cloud-Native Application Protection Platforms (CNAPP)

Download the complete report

Helped 866,324 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SentinelOne Singularity Clo...

Average Rating

8.8

Reviews Sentiment

7.9

Number of Reviews

114

Ranking in other categories

Vulnerability Management (5th), Cloud and Data Center Security (2nd), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Cloud Security Posture Management (CSPM) (3rd), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (1st)

ServiceNow Security Operations

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Security Incident Response (1st), Security Orchestration Automation and Response (SOAR) (6th), Risk-Based Vulnerability Management (10th)

Mindshare comparison

While both are Security Software solutions, they serve different purposes. SentinelOne Singularity Cloud Security is designed for Cloud-Native Application Protection Platforms (CNAPP) and holds a mindshare of 4.5%, up 1.7% compared to last year.
ServiceNow Security Operations, on the other hand, focuses on Security Incident Response, holds 14.4% mindshare, down 16.7% since last year.

Cloud-Native Application Protection Platforms (CNAPP) Market Share Distribution
Product	Market Share (%)
SentinelOne Singularity Cloud Security	4.5%
Wiz	23.8%
Prisma Cloud by Palo Alto Networks	14.5%
Other	57.2%

Cloud-Native Application Protection Platforms (CNAPP)

Security Incident Response Market Share Distribution
Product	Market Share (%)
ServiceNow Security Operations	14.4%
Proofpoint Threat Response	15.4%
IBM Resilient	8.8%
Other	61.4%

Security Incident Response

Featured Reviews

Andrew W

VP - Information Technology at a financial services firm with 201-500 employees

Tells us about vulnerabilities as well as their impact and helps to focus on real issues

Looking at all the different pieces, it has got everything we need. Some of the pieces we do not even use. For example, we do not have Kubernetes Security. We are not running any K8 clusters, so it is good for us. Overall, we find the solution to be fantastic. There can be additional education components. This may not be truly fair to them because of what the product is going for, but it would be great to see additional education for compliance. It is not a criticism of the tool per se, but anything to help non-development resources understand some of the complexities of the cloud is always appreciated. Any additional educational resources are always helpful for security teams, especially those without a development background.

Read full review

George Devasia

DevOps Team Lead at Tata Consultancy

Communication and organization improve support teams and works well with enterprises

I use ServiceNow for ticketing purposes. Specifically, I raise tickets between the support team. This is used by internal teams within the company for managing support-related tasks ServiceNow is a convenient platform to raise tickets, and the respective support team will contact us to resolve…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"SentinelOne's behaviour analytics are valuable because they detect anomalies and malicious behaviour that signature-based solutions might miss."

"Visibility is the most important aspect."

"The most valuable feature is the easy-to-understand user interface, which allows even non-technical users to comprehend and resolve issues."

"There's real-time threat detection. It can show threats and find issues based on their severity and helps us with real-time monitoring."

"It is scalable, stable, and can detect any threat on a machine. It uses artificial intelligence and can lock down any virus."

"Overall, I would rate SentinelOne Singularity Cloud Security a ten out of ten."

"The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best features."

"You not only get to know about vulnerabilities and misconfigurations but also some of the actual"

More SentinelOne Singularity Cloud Security pros

"The solution is available over the cloud and is easy to manage."

"The ease of use is great."

"ServiceNow Security Operations collects data from various sources and presents it in a single, respectable format for assessment and action, providing a unified user experience where all work and fixes can be managed from one location."

"It gives you the ability to bring data into the system. The workflows are out of the box, and it gives you the ability to auto-assign the incidents based on criteria and vulnerabilities."

"We refer to the setup and installation guide provided by ServiceNow. They have good documentation, which makes it easier to handle the process."

"My favorite feature is the application vulnerability scanner."

"The product has a very simple UI."

"The SOAR module of ServiceNow Security Operations is the most valuable feature"

More ServiceNow Security Operations pros

Cons

"SentinelOne Singularity Cloud Security could be improved with easier integrations to the Singularity Data Lake, particularly for various vendors."

"They can work on policies based on different compliance standards."

"There is scope for more application security posture management features. Additionally, the runtime protection needs attention."

"Singularity Cloud Security currently lacks a break-glass account function, which is a critical component for implementing Single Sign-On as it allows for regaining access in emergencies."

"The application module focuses on the different codes and libraries that can be run on the machines. It is very important for Singularity EDR to detect what type of codes and what type of libraries can run in the machine. If they can implement a white list or a black list of codes or libraries that can be used in the machine, it would be very helpful. They can focus more on the application module."

"The cloud-based operations might pose challenges in areas with limited or unavailable internet connectivity."

"SentinelOne Singularity Cloud Security is an excellent CSPM tool, but the CWPP features need to improve, and there is a scope for more application security posture management features. There aren't many ASPM solutions on the market, and existing ones are costly. I would like to see SentinelOne Singularity Cloud Security develop into a single pane of glass for ASPM, CSPM, and CWPP. Another feature I'd like to see is runtime protection."

"I used to work on AWS. At times, I would generate a normal bug in my system, and then I would check SentinelOne Singularity Cloud Security. The alert used to come after about three and a half hours. It used to take that long to generate the alert about the vulnerability in my system. If a hacker attacks a system and SentinelOne Singularity Cloud Security takes three to four hours to generate an alert, it will not be beneficial for the company. It would be helpful if we get the alert in five to ten minutes."

More SentinelOne Singularity Cloud Security cons

"In future releases, I would like to add a follow-up and reminder feature. For the tickets in our queue, we could set reminders. This would help us prioritize older tickets before moving on to new ones."

"It is challenging for the customers to understand the processes for SecOps. It needs to be simplified."

"One area for improvement for the product is the need to tailor and alter some codes for customization, which can cause issues during upgrades. It does not support customized operations."

"It doesn't interact with things very well."

"Report generation within ServiceNow can take some time."

"The solution needs to make customization easier. You cannot do much customization immediately. It requires an extensive workload. If the customization process was user-friendly, it would be much better."

"The product is called SecOps, but it is not security operations in terms of SIEM solutions."

"The dashboard and playbook creation will need to improve"

More ServiceNow Security Operations cons

Pricing and Cost Advice

"PingSafe is not very expensive compared to Prisma Cloud, but it's also not that cheap. However, because of its features, it makes sense to us as a company. It's fairly priced."

"The pricing for PingSafe in India was more reasonable than other competitors."

"Its pricing was a little less than other providers."

"We found it to be fine for us. Its price was competitive. It was something we were happy with. We are not a Fortune 500 company, so I do not know how pricing scales at the top end, but for our cloud environment, it works very well."

"PingSafe falls somewhere in the middle price range, neither particularly cheap nor expensive."

"SentinelOne Singularity Cloud Security is costly."

"Their pricing appears to be based simply on the number of accounts we have, which is common for cloud-based products."

"Singularity Cloud Workload Security's pricing is good."

More SentinelOne Singularity Cloud Security pricing and cost advice

"This product is a good value for the money."

"The product is more expensive than other solutions."

"It is an expensive product."

"The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."

"If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."

"Compared to competitor tools, ServiceNow Security Operations is more affordable"

See which vendors are best for you

Use our free recommendation engine to learn which Cloud-Native Application Protection Platforms (CNAPP) solutions are best for your needs.

See recommendations

866,324 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

14%

Manufacturing Company

Government

Financial Services Firm

20%

Manufacturing Company

12%

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	43
Midsize Enterprise	21
Large Enterprise	53

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2
Large Enterprise	15

Questions from the Community

What do you like most about PingSafe?

The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best features.

What is your experience regarding pricing and costs for PingSafe?

I don't handle the price part, but it isn't more expensive than Palo Alto Prisma Cloud. It's not cheap, but it is worth the price.

What needs improvement with PingSafe?

There is scope for more application security posture management features. Additionally, the runtime protection needs attention.

What do you like most about ServiceNow Security Operations?

The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product.

What is your experience regarding pricing and costs for ServiceNow Security Operations?

It is relatively expensive but manageable.

What needs improvement with ServiceNow Security Operations?

ServiceNow Security Operations is not specifically a vulnerability management or incident tool, but rather a data aggregator. It would be beneficial if, similar to the Discovery module which assess...

Prisma Cloud by Palo Alto Networks vs SentinelOne Singularity Cloud Security

Comparisons

Compared 13% of the time

Wiz vs SentinelOne Singularity Cloud Security

Compared 12% of the time

AWS GuardDuty vs SentinelOne Singularity Cloud Security

Compared 8% of the time

Microsoft Defender for Cloud vs SentinelOne Singularity Cloud Security

Compared 5% of the time

Check Point CloudGuard CNAPP vs SentinelOne Singularity Cloud Security

Compared 5% of the time

More SentinelOne Singularity Cloud Security Competitors

Splunk SOAR vs ServiceNow Security Operations

Compared 22% of the time

Palo Alto Networks Cortex XSOAR vs ServiceNow Security Operations

Compared 20% of the time

Microsoft Sentinel vs ServiceNow Security Operations

Compared 12% of the time

Tines vs ServiceNow Security Operations

Compared 8% of the time

Unified Vulnerability Management vs ServiceNow Security Operations

Compared 5% of the time

More ServiceNow Security Operations Competitors

Product Reports

SentinelOne Singularity Cloud Security

Download SentinelOne Singularity Cloud Security product report

SentinelOne Singularity Cloud Security report

ServiceNow Security Operations

Download ServiceNow Security Operations product report

Also Known As

PingSafe

No data available

Overview

SentinelOne Singularity Cloud Security offers a streamlined approach to cloud security with intuitive operation and strong integration capabilities for heightened threat detection and remediation efficiency.

Singularity Cloud Security stands out for its real-time detection and response, effectively minimizing detection and remediation timelines. Its automated remediation integrates smoothly with third-party tools enhancing operational efficiency. The comprehensive console ensures visibility and support for forensic investigations. Seamless platform integration and robust support for innovation are notable advantages. Areas for development include improved search functionality, affordability, better firewall capabilities for remote users, stable agents, comprehensive reporting, and efficient third-party integrations. Clarity in the interface, responsive support, and real-time alerting need enhancement, with a call for more automation and customization. Better scalability and cost-effective integration without compromising capabilities are desired.

What are SentinelOne Singularity Cloud Security's standout features?

Ease of Use: Intuitive operation simplifies navigation across platforms.
Real-Time Detection: Quick identification and response to threats.
Automated Remediation: Streamlines recovery processes with integration capabilities.
Forensic Visibility: Aids in thorough threat analysis and prevention strategies.
Comprehensive Console: Offers full visibility and historical data tracking.
Platform Integration: Supports seamless operation across cloud and hybrid environments.

What benefits should users expect from SentinelOne Singularity Cloud Security?

Enhanced Efficiency: Automation and third-party integration improve threat response.
Improved Detection: Reduces mean time to detect and respond to threats.
Operational Support: Comprehensive visibility and forensic tools aid operational decisions.
Cost Efficiency: Affordable integration with scaling capabilities without high overhead.

SentinelOne Singularity Cloud Security is deployed in industries needing robust cloud security posture management, endpoint protection, and threat hunting. Utilized frequently across AWS and Azure, it assists in monitoring, threat detection, and maintaining compliance in diverse environments while providing real-time alerts and recommendations for proactive threat management.

SentinelOne

ServiceNow Security Operations is a cutting-edge security solution designed to elevate organizations' security incident response (SIR) processes through automation and orchestration. Going beyond traditional SOAR, this comprehensive Security Operations Suite integrates seamlessly with other ServiceNow products and offers a wide array of features. Its components include Security Incident Response (SIR), which automates incident workflows and offers pre-built playbooks; Security Configuration Compliance (SCC), continuously scanning and automating compliance tasks; Vulnerability Response (VR), prioritizing and remediating vulnerabilities; Threat Intelligence (TI), aggregating threat data for proactive threat hunting; and additional features like IT Service Management integration, Machine Learning and AI, reporting, and a mobile app. The benefits span improved incident response speed, reduced mean time to resolution, increased security posture, enhanced compliance, collaborative synergy between security and IT teams, and operational cost reductions.

ServiceNow

Sample Customers

Information Not Available

DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services

Cloud-Native Application Protection Platforms (CNAPP)