SentinelOne Singularity Cloud Security vs ServiceNow Security Operations comparison

Cloud-Native Application Protection Platforms (CNAPP)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SentinelOne Singularity Clo...

Average Rating

8.8

Reviews Sentiment

7.9

Number of Reviews

113

Ranking in other categories

Vulnerability Management (6th), Cloud and Data Center Security (4th), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Cloud Security Posture Management (CSPM) (3rd), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (2nd)

ServiceNow Security Operations

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Security Incident Response (2nd), Security Orchestration Automation and Response (SOAR) (8th), Risk-Based Vulnerability Management (9th)

Mindshare comparison

While both are Security Software solutions, they serve different purposes. SentinelOne Singularity Cloud Security is designed for Cloud-Native Application Protection Platforms (CNAPP) and holds a mindshare of 3.4%, up 1.2% compared to last year.
ServiceNow Security Operations, on the other hand, focuses on Security Incident Response, holds 18.2% mindshare, up 13.8% since last year.

Cloud-Native Application Protection Platforms (CNAPP)

Security Incident Response

Featured Reviews

Andrew W

VP - Information Technology at a financial services firm with 201-500 employees

Tells us about vulnerabilities as well as their impact and helps to focus on real issues

Looking at all the different pieces, it has got everything we need. Some of the pieces we do not even use. For example, we do not have Kubernetes Security. We are not running any K8 clusters, so it is good for us. Overall, we find the solution to be fantastic. There can be additional education components. This may not be truly fair to them because of what the product is going for, but it would be great to see additional education for compliance. It is not a criticism of the tool per se, but anything to help non-development resources understand some of the complexities of the cloud is always appreciated. Any additional educational resources are always helpful for security teams, especially those without a development background.

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KishoreKumar4

Senior QE Lead at Cognizant

A low-cost and open-source tool for incident and change management

If we encounter challenges while deploying, we raise incidents. These incidents are categorized by priority: high, medium, and low. We assign an incident number and notify the relevant teams to address the issue. For instance, if we experience a problem with Cloud services or any other issue, we…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"SentinelOne Singularity Cloud Security is on top of protecting ephemeral workloads."

"SentinelOne Singularity Cloud Security's integration is smooth. They are highly customer-oriented, and the integration went well for us."

"SentinelOne Singularity Cloud Security has saved up to 50 percent in engineering time."

"The Offensive Security Engine, powered by impressive AI/ML capabilities, seamlessly integrates with cloud infrastructure to analyze data and provide optimal security solutions."

"SentinelOne Singularity Cloud Security stands out for its user-friendly interface and intuitive software, making it easy to navigate and use."

"Overall, I would rate SentinelOne Singularity Cloud Security a ten out of ten."

"It gives me the information I need."

"You not only get to know about vulnerabilities and misconfigurations but also some of the actual"

More SentinelOne Singularity Cloud Security pros

"The ease of use is great."

"ServiceNow Security Operations also takes care of GRC, governance, risk and compliance, enabling it to provide risk assessment."

"Integration to other security tools allows for a consolidated view of all vulnerabilities, incidents, etc. for all sorts of leverage in a single platform to assess governance risk and compliance as well as an enhanced, enriched intelligence."

"What I found most valuable in ServiceNow Security Operations is that it's very useful for any incoming vulnerability. For example, if my team finds any vulnerability on servers such as the CA and CMDB integrated with ServiceNow Security Operations, my team can make some changes. My team can map the vulnerabilities found on the CA server, make the changes required, and resolve the vulnerabilities before the system is attacked. You can avoid vulnerability attacks through ServiceNow Security Operations, so this is the best feature of the solution. ServiceNow Security Operations is beneficial mainly for vulnerability response and engagement purposes."

"We refer to the setup and installation guide provided by ServiceNow. They have good documentation, which makes it easier to handle the process."

"The product's most valuable features include the no-code capability for workflows and flow design, which makes it user-friendly, and the ability to perform advanced configurations."

"It gives you the ability to bring data into the system. The workflows are out of the box, and it gives you the ability to auto-assign the incidents based on criteria and vulnerabilities."

"My favorite feature is the application vulnerability scanner."

More ServiceNow Security Operations pros

Cons

"I believe the UI/UX updates for SentinelOne Singularity Cloud Security have room for improvement."

"I personally use the SentinelOne Singularity Cloud Security daily, and I have noticed that the dashboard occasionally gets stuck, potentially due to internet issues. It could benefit from enhancements to be more robust and smoother."

"Implementing single sign-on requires a pre-class account feature, which is currently not available."

"SentinelOne Singularity Cloud Security is an excellent CSSPM tool, but the CSC CWPP features need improvement."

"Scanning capabilities should be added for the dark web."

"With Cloud Native Security, we can't selectively enable or disable alerts based on our specific use case."

"The cloud-based operations might pose challenges in areas with limited or unavailable internet connectivity."

"The price is on the higher side. The dashboard can be more detailed."

More SentinelOne Singularity Cloud Security cons

"We'd like customization to be easier in terms of the UI and using the dashboards."

"One area for improvement for the product is the need to tailor and alter some codes for customization, which can cause issues during upgrades. It does not support customized operations."

"The initial setup is difficult."

"An area for improvement I observed in ServiceNow Security Operations is the need to maintain correct CMDB data because if you're unable to do this, you can't perfectly maintain the vulnerability data. CMDB data in ServiceNow Security Operations needs to be accurate. As I've been working on ServiceNow Security Operations for only seven months, I still need more time to try all its modules before I can give recommendations regarding additional features I'd like to see in the solution."

"The product is called SecOps, but it is not security operations in terms of SIEM solutions."

"There is room for improvement in terms of developer support and documentation."

"Report generation within ServiceNow can take some time. Additionally, there are occasional issues when raising a ticket, which can also consume time."

"There are limitations for the third-parties that are providing the inputs. They should increase the robustness of the solution."

More ServiceNow Security Operations cons

Pricing and Cost Advice

"PingSafe is less expensive than other options."

"We have an enterprise license. It is affordable. I'm not sure, but I think we pay 150,000 rupees per month."

"The pricing is somewhat high compared to other market tools."

"As a partner, we receive a discount on the licenses."

"Pricing is based on modules, which was ideal for us."

"It was reasonable pricing for me."

"The cost for PingSafe is average when compared to other CSPM tools."

"The pricing is fair. It is not inexpensive, and it is also not expensive. When managing a large organization, it is going to be costly, but it meets the business needs. In terms of what is out there on the market, it is fair and comparable to what I have seen, so I do not have any complaints about the cost"

More SentinelOne Singularity Cloud Security pricing and cost advice

"If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."

"The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."

"It is an expensive product."

"Compared to competitor tools, ServiceNow Security Operations is more affordable"

"This product is a good value for the money."

"The product is more expensive than other solutions."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

15%

Manufacturing Company

Government

Financial Services Firm

20%

Manufacturing Company

11%

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about PingSafe?

The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best features.

What is your experience regarding pricing and costs for PingSafe?

It is cost-effective compared to other solutions in the market.

What needs improvement with PingSafe?

SentinelOne Singularity Cloud Security is an excellent CSPM tool, but its CWPP features need improvement, and there is scope for more application security posture management features. There aren't ...

What do you like most about ServiceNow Security Operations?

The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product.

What is your experience regarding pricing and costs for ServiceNow Security Operations?

The product is more expensive than other solutions like Archer but offers more features, making the pricing justifiable.

What needs improvement with ServiceNow Security Operations?

Report generation within ServiceNow can take some time. Additionally, there are occasional issues when raising a ticket, which can also consume time.

Wiz vs SentinelOne Singularity Cloud Security

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Compared 5% of the time

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Compared 26% of the time

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Compared 18% of the time

Microsoft Sentinel vs ServiceNow Security Operations

Compared 14% of the time

Unified Vulnerability Management vs ServiceNow Security Operations

Compared 7% of the time

Tines vs ServiceNow Security Operations

Compared 7% of the time

More ServiceNow Security Operations Competitors

Product Reports

SentinelOne Singularity Cloud Security

Download SentinelOne Singularity Cloud Security product report

SentinelOne Singularity Cloud Security report

ServiceNow Security Operations

Download ServiceNow Security Operations product report

Also Known As

PingSafe

No data available

Overview

SentinelOne Singularity Cloud Security protects cloud workloads, offering advanced threat detection and automated response. It integrates seamlessly with cloud environments and secures containerized applications and virtual machines against vulnerabilities.

SentinelOne Singularity Cloud Security is renowned for its efficiency in mitigating threats in real-time. The platform integrates effortlessly with existing cloud environments, ensuring robust cloud security management with minimal manual intervention. Securing containerized applications and virtual machines, it excels in threat intelligence and endpoint protection. However, improvements are needed in performance during high workload periods, and more integrations with third-party tools and better documentation would be beneficial. Users often find the installation process complex, support response times slow, and the dashboard's navigation unintuitive.

What are the key features of SentinelOne Singularity Cloud Security?

Real-time Threat Detection: Identifies and mitigates threats as they occur.
Automated Response: Automatically responds to threats to minimize impact.
Ease of Deployment: Simple setup process with scalable options.
Machine Learning Insights: AI-driven insights enhance threat prevention.
Seamless Integration: Integrates with cloud environments for unified security management.

What are the primary benefits or ROI to expect from SentinelOne Singularity Cloud Security?

Enhanced Threat Mitigation: Improved security against real-time threats.
Reduced Manual Intervention: Automated processes save time and resources.
Scalability: Easily adapts to growing security requirements.
Centralized Management: Manage security across platforms from a single console.
Advanced Threat Intelligence: Provides in-depth analysis and protection.

In specific industries, SentinelOne Singularity Cloud Security is implemented to safeguard critical data and infrastructure. Organizations in finance, healthcare, and technology depend on its real-time threat detection and automated response to protect sensitive information. Its ability to secure containerized applications and virtual machines is particularly valuable in dynamic environments where rapid scaling is necessary.

SentinelOne

ServiceNow Security Operations is a cutting-edge security solution designed to elevate organizations' security incident response (SIR) processes through automation and orchestration. Going beyond traditional SOAR, this comprehensive Security Operations Suite integrates seamlessly with other ServiceNow products and offers a wide array of features. Its components include Security Incident Response (SIR), which automates incident workflows and offers pre-built playbooks; Security Configuration Compliance (SCC), continuously scanning and automating compliance tasks; Vulnerability Response (VR), prioritizing and remediating vulnerabilities; Threat Intelligence (TI), aggregating threat data for proactive threat hunting; and additional features like IT Service Management integration, Machine Learning and AI, reporting, and a mobile app. The benefits span improved incident response speed, reduced mean time to resolution, increased security posture, enhanced compliance, collaborative synergy between security and IT teams, and operational cost reductions.

ServiceNow

Sample Customers

Information Not Available

DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services

Cloud-Native Application Protection Platforms (CNAPP)