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SentinelOne Singularity Cloud Security vs ServiceNow Security Operations comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SentinelOne Singularity Clo...
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
116
Ranking in other categories
Vulnerability Management (4th), Cloud and Data Center Security (3rd), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Cloud Security Posture Management (CSPM) (3rd), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (2nd), AI Software Development (1st), AI Observability (2nd)
ServiceNow Security Operations
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Security Incident Response (1st), Security Orchestration Automation and Response (SOAR) (7th), Risk-Based Vulnerability Management (11th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. SentinelOne Singularity Cloud Security is designed for Cloud-Native Application Protection Platforms (CNAPP) and holds a mindshare of 5.3%, up 2.7% compared to last year.
ServiceNow Security Operations, on the other hand, focuses on Security Incident Response, holds 8.7% mindshare, down 18.9% since last year.
Cloud-Native Application Protection Platforms (CNAPP) Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Cloud Security5.3%
Wiz20.2%
Prisma Cloud by Palo Alto Networks12.8%
Other61.7%
Cloud-Native Application Protection Platforms (CNAPP)
Security Incident Response Market Share Distribution
ProductMarket Share (%)
ServiceNow Security Operations8.7%
Proofpoint Threat Response9.0%
VMware Carbon Black Cloud8.0%
Other74.3%
Security Incident Response
 

Featured Reviews

SC
Information Security Engineer at DataVigilant Infotech
Enables us to prioritize and effectively address critical security issues
Evidence-based reporting helps us to prioritize and solve critical security issues. The new visualization feature demonstrates how an attacker can enter the system, highlighting the potential path that can be exploited and outlining all the steps the attacker could take. With that visibility, we can ensure the perimeter is strong and attackers cannot enter, thus reducing the risk. It has helped us prioritize issues. The visibility into how an attack could happen is valuable. For example, it highlights the system vulnerability and outlines where an attack could propagate. The visualization helps me to prioritize remediation, and if I don't know where to start, I can check to see the score that enables me to prioritize issues. I am using infrastructure-as-code scanning, and it's one of the useful features. In pre-production, it identifies embedded secrets and misconfigurations, including issues with Kubernetes or some privileged containers. This feature allows us to pass the audit and secure IaC code so that it isn't easily exploitable by attackers. We can more proactively work to identify and resolve vulnerabilities by using the dashboard and the alerting system that SentinelOne provides. It helps us with audits and compliance. We can show the compliance in percentage. We can confidently say that our company or infrastructure is very secure. It has improved our security posture by 30% to 35%. It has reduced our false positives by 30%. It has helped teams collaborate better. The security team manages SentinelOne Singularity Cloud Security, and when it flags vulnerabilities, they are forwarded to DevOps for remediation. Previously, we needed to identify and report the issues, but there would be lapses in communication. Now, there is a centralized dashboard that anyone can look at and see the open issues and work on them.
KK
Associate Vice President at Wissen infotech
Effectively manages vulnerabilities and reduces false positives
ServiceNow Security Operations provides significant control over vulnerabilities, allowing users to mark false alarms as false positives and ignore them, which is important because many vulnerabilities are not real but appear as such. There are many aspects that we could handle. For certain vulnerabilities, remediation requires spending extra on hardware or OS upgrades, or purchasing new versions, which implies a cost. For that reason, we can take an exception for a couple of months or days, and once that exception expires, that vulnerability automatically reappears. These features help us ensure that everything is under control, and when we discuss vulnerabilities, we can consolidate them into one central category, which means working on one vulnerability automatically resolves the rest, making it efficient with the features provided.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SentinelOne Singularity Cloud Security can integrate all your cloud accounts and resources you create in the AWS account, We have set it up to scan the AWS transfer services, EC2, security groups, and GitHub."
"The tool identifies issues quickly."
"SentinelOne's behaviour analytics are valuable because they detect anomalies and malicious behaviour that signature-based solutions might miss."
"It integrates very well. We sell different products from different vendors. We know that the SentinelOne Singularity platform can be integrated with several different solutions from different vendors."
"The solution helped free other staff to work on other projects or other tasks. We basically just had to do a bunch of upfront configuring. With it, we do not have to spend as much time in the console."
"SentinelOne Singularity Cloud Security has a dashboard that can detect the criticality of a particular problem, whether it falls under critical, medium, or low vulnerability."
"I would rate SentinelOne Singularity Cloud Security a ten out of ten."
"It has a user-friendly dashboard that I can access without any difficulty."
"The solution is stable."
"It's stable."
"We refer to the setup and installation guide provided by ServiceNow. They have good documentation, which makes it easier to handle the process."
"Multiple projects use the ServiceNow tool because it is a low-cost and open-source tool."
"The ease of use is great."
"What I found most valuable in ServiceNow Security Operations is that it's very useful for any incoming vulnerability. For example, if my team finds any vulnerability on servers such as the CA and CMDB integrated with ServiceNow Security Operations, my team can make some changes. My team can map the vulnerabilities found on the CA server, make the changes required, and resolve the vulnerabilities before the system is attacked. You can avoid vulnerability attacks through ServiceNow Security Operations, so this is the best feature of the solution. ServiceNow Security Operations is beneficial mainly for vulnerability response and engagement purposes."
"Reduces time to closure and closure metrics for vulnerabilities."
"ServiceNow is a convenient platform to raise tickets, and the respective support team will contact us to resolve any issues."
 

Cons

"One of the issues with the product stems from the fact that it clubs different resources under one ticket."
"I would prefer to see SentinelOne Singularity Cloud Security develop into a single pane of glass for ASPM and CSPM."
"Maybe container runtime security could be improved."
"In terms of ease of use, initially, it is a bit confusing to navigate around, but once you get used to it, it becomes easier."
"It does not bring much threat intel from the outside world. All it does is scan. If it can also correlate things, it will be better."
"here is a bit of a learning curve. However, you only need two to three days to identify options and get accustomed."
"The Infrastructure as Code service available in SentinelOne Singularity Cloud Security and the services available in AWS cloud security can be merged so that we can get the security data directly from AWS cloud in SentinelOne Singularity Cloud Security. This way, all the data related to security will be in one single place. Currently, we have to check a couple of things on SentinelOne Singularity Cloud Security, and we have to validate that same data on the AWS Cloud to be sure. If they can collaborate like that, it will be great."
"I believe the UI/UX updates for SentinelOne Singularity Cloud Security have room for improvement."
"One area for improvement for the product is the need to tailor and alter some codes for customization, which can cause issues during upgrades. It does not support customized operations."
"We'd like customization to be easier in terms of the UI and using the dashboards."
"It is challenging for the customers to understand the processes for SecOps. It needs to be simplified."
"The dashboard and playbook creation will need to improve"
"Customer awareness and understanding of ServiceNow's SecOps capabilities could be improved."
"An area for improvement I observed in ServiceNow Security Operations is the need to maintain correct CMDB data because if you're unable to do this, you can't perfectly maintain the vulnerability data. CMDB data in ServiceNow Security Operations needs to be accurate. As I've been working on ServiceNow Security Operations for only seven months, I still need more time to try all its modules before I can give recommendations regarding additional features I'd like to see in the solution."
"It doesn't interact with things very well."
"The threat intelligence module needs a better dashboard."
 

Pricing and Cost Advice

"PingSafe is priced reasonably for our workload."
"The pricing is somewhat high compared to other market tools."
"PingSafe is cost-effective for the amount of infrastructure we have. It's reasonable for what they offer compared to our previous solution. It's at least 25 percent to 30 percent less."
"The tool is cost-effective."
"The pricing is fair. It is not inexpensive, and it is also not expensive. When managing a large organization, it is going to be costly, but it meets the business needs. In terms of what is out there on the market, it is fair and comparable to what I have seen, so I do not have any complaints about the cost"
"It was reasonable pricing for me."
"I wasn't sure what to expect from the pricing, but I was pleasantly surprised to find that it was a little less than I thought."
"Its pricing was a little less than other providers."
"This product is a good value for the money."
"Compared to competitor tools, ServiceNow Security Operations is more affordable"
"The product is more expensive than other solutions."
"The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."
"It is an expensive product."
"If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
10%
Government
6%
Financial Services Firm
17%
Manufacturing Company
14%
Computer Software Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise20
Large Enterprise54
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise15
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best features.
What is your experience regarding pricing and costs for PingSafe?
I think the pricing of SentinelOne Singularity Cloud Security is a bit high.
What needs improvement with PingSafe?
We did not try to use the threat investigations feature from SentinelOne Singularity Cloud Security.Drift detection with respect to infrastructure code is important. When somebody makes changes to ...
What needs improvement with ServiceNow Security Operations?
ServiceNow Security Operations is not specifically a vulnerability management or incident tool, but rather a data aggregator. It would be beneficial if, similar to the Discovery module which assess...
What advice do you have for others considering ServiceNow Security Operations?
Initially, acquire basic knowledge about the system and understand how ServiceNow Security Operations operates with other tools. This understanding is essential before starting the implementation p...
 

Also Known As

PingSafe
No data available
 

Overview

 

Sample Customers

Information Not Available
DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
Find out what your peers are saying about Wiz, Palo Alto Networks, SentinelOne and others in Cloud-Native Application Protection Platforms (CNAPP). Updated: January 2026.
880,490 professionals have used our research since 2012.