SentinelOne Singularity Cloud Security vs ServiceNow Security Operations comparison

Cloud-Native Application Protection Platforms (CNAPP)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SentinelOne Singularity Clo...

Average Rating

8.8

Reviews Sentiment

7.9

Number of Reviews

114

Ranking in other categories

Vulnerability Management (5th), Cloud and Data Center Security (3rd), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Cloud Security Posture Management (CSPM) (3rd), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (1st)

ServiceNow Security Operations

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Security Incident Response (1st), Security Orchestration Automation and Response (SOAR) (6th), Risk-Based Vulnerability Management (10th)

Mindshare comparison

While both are Security Software solutions, they serve different purposes. SentinelOne Singularity Cloud Security is designed for Cloud-Native Application Protection Platforms (CNAPP) and holds a mindshare of 3.7%, up 1.4% compared to last year.
ServiceNow Security Operations, on the other hand, focuses on Security Incident Response, holds 15.7% mindshare, up 14.5% since last year.

Cloud-Native Application Protection Platforms (CNAPP)

Security Incident Response

Featured Reviews

Andrew W

VP - Information Technology at a financial services firm with 201-500 employees

Tells us about vulnerabilities as well as their impact and helps to focus on real issues

Looking at all the different pieces, it has got everything we need. Some of the pieces we do not even use. For example, we do not have Kubernetes Security. We are not running any K8 clusters, so it is good for us. Overall, we find the solution to be fantastic. There can be additional education components. This may not be truly fair to them because of what the product is going for, but it would be great to see additional education for compliance. It is not a criticism of the tool per se, but anything to help non-development resources understand some of the complexities of the cloud is always appreciated. Any additional educational resources are always helpful for security teams, especially those without a development background.

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KishoreKumar4

Senior QE Lead at Cognizant

A low-cost and open-source tool for incident and change management

If we encounter challenges while deploying, we raise incidents. These incidents are categorized by priority: high, medium, and low. We assign an incident number and notify the relevant teams to address the issue. For instance, if we experience a problem with Cloud services or any other issue, we…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable aspects of SentinelOne Singularity Cloud Security are its alerting system and the remediation guidance it provides."

"It integrates very well. We sell different products from different vendors. We know that the SentinelOne Singularity platform can be integrated with several different solutions from different vendors."

"SentinelOne's behaviour analytics are valuable because they detect anomalies and malicious behaviour that signature-based solutions might miss."

"We've seen a reduction in resources devoted to vulnerability monitoring. Before SentinelOne Singularity Cloud Security we spent a lot of time monitoring and fixing these issues. SentinelOne Singularity Cloud Security enabled us to divert more resources to the production environment."

"Visibility is the most important aspect."

"I would definitely recommend SentinelOne Singularity Cloud Security for infrastructure security."

"SentinelOne Singularity Cloud Security has improved our security posture."

"The solution saves 40% of my time."

More SentinelOne Singularity Cloud Security pros

"ServiceNow is a convenient platform to raise tickets, and the respective support team will contact us to resolve any issues."

"We refer to the setup and installation guide provided by ServiceNow. They have good documentation, which makes it easier to handle the process."

"What I found most valuable in ServiceNow Security Operations is that it's very useful for any incoming vulnerability. For example, if my team finds any vulnerability on servers such as the CA and CMDB integrated with ServiceNow Security Operations, my team can make some changes. My team can map the vulnerabilities found on the CA server, make the changes required, and resolve the vulnerabilities before the system is attacked. You can avoid vulnerability attacks through ServiceNow Security Operations, so this is the best feature of the solution. ServiceNow Security Operations is beneficial mainly for vulnerability response and engagement purposes."

"Integration to other security tools allows for a consolidated view of all vulnerabilities, incidents, etc. for all sorts of leverage in a single platform to assess governance risk and compliance as well as an enhanced, enriched intelligence."

"The solution is available over the cloud and is easy to manage."

"My favorite feature is the application vulnerability scanner."

"I will recommend it to others as it is an enterprise application used by large companies for ticketing purposes."

"It's stable."

More ServiceNow Security Operations pros

Cons

"I used to work on AWS. At times, I would generate a normal bug in my system, and then I would check SentinelOne Singularity Cloud Security. The alert used to come after about three and a half hours. It used to take that long to generate the alert about the vulnerability in my system. If a hacker attacks a system and SentinelOne Singularity Cloud Security takes three to four hours to generate an alert, it will not be beneficial for the company. It would be helpful if we get the alert in five to ten minutes."

"The cost has the potential for improvement."

"I export CSV. I cannot export graphs. Restricting it to the CSV format has its own disadvantages. These are all machine IP addresses and information. I cannot change it to the JSON format. The export functionality can be improved."

"We had a glitch in SentinelOne Singularity Cloud Security where it fed us false positives in the past."

"We recently adopted a new ticket management solution, so we've asked them to include a connector to integrate that tool with Cloud Native Security directly. We'd also like to see Cloud Native Security add a scan for personally identifying information. We're looking at other tools for this capability, but having that functionality built into Cloud Native Security would be nice. Monitoring PII data is critical to us as an organization."

"The SentinelOne customer support needs improvement, as they are sometimes late in responding, which is critical in a production issue."

"The areas with room for improvement include the cost, which is higher compared to other security platforms. The dashboard can also be laggy."

"To enhance the notification system's efficiency, resolved issues should be promptly removed from the portal."

More SentinelOne Singularity Cloud Security cons

"In future releases, I would like to add a follow-up and reminder feature. For the tickets in our queue, we could set reminders. This would help us prioritize older tickets before moving on to new ones."

"Report generation within ServiceNow can take some time. Additionally, there are occasional issues when raising a ticket, which can also consume time."

"The solution needs to make customization easier. You cannot do much customization immediately. It requires an extensive workload. If the customization process was user-friendly, it would be much better."

"The threat intelligence module needs a better dashboard."

"Report generation within ServiceNow can take some time."

"The product is called SecOps, but it is not security operations in terms of SIEM solutions."

"It is challenging for the customers to understand the processes for SecOps. It needs to be simplified."

"It's very slow. When you click a button or update a field, it takes forever to actually react."

More ServiceNow Security Operations cons

Pricing and Cost Advice

"PingSafe is priced reasonably for our workload."

"The pricing is fair. It is not inexpensive, and it is also not expensive. When managing a large organization, it is going to be costly, but it meets the business needs. In terms of what is out there on the market, it is fair and comparable to what I have seen, so I do not have any complaints about the cost"

"As a partner, we receive a discount on the licenses."

"The licensing is easy to understand and implement, with some flexibility to accommodate dynamic environments."

"PingSafe falls somewhere in the middle price range, neither particularly cheap nor expensive."

"PingSafe is fairly priced."

"I understand that SentinelOne is a market leader, but the bill we received was astronomical."

"We found it to be fine for us. Its price was competitive. It was something we were happy with. We are not a Fortune 500 company, so I do not know how pricing scales at the top end, but for our cloud environment, it works very well."

More SentinelOne Singularity Cloud Security pricing and cost advice

"If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."

"This product is a good value for the money."

"The product is more expensive than other solutions."

"Compared to competitor tools, ServiceNow Security Operations is more affordable"

"The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."

"It is an expensive product."

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860,168 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

15%

Manufacturing Company

Government

Financial Services Firm

19%

Manufacturing Company

12%

Computer Software Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about PingSafe?

The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best features.

What is your experience regarding pricing and costs for PingSafe?

I don't handle the price part, but it isn't more expensive than Palo Alto Prisma Cloud. It's not cheap, but it is worth the price.

What needs improvement with PingSafe?

There is scope for more application security posture management features. Additionally, the runtime protection needs attention.

What do you like most about ServiceNow Security Operations?

The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product.

What is your experience regarding pricing and costs for ServiceNow Security Operations?

The product is more expensive than other solutions like Archer but offers more features, making the pricing justifiable.

What needs improvement with ServiceNow Security Operations?

In terms of improvements, there are several things that could enhance ServiceNow Security Operations in the future, especially regarding false positives or exceptions, which usually require filling...

Wiz vs SentinelOne Singularity Cloud Security

Comparisons

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Prisma Cloud by Palo Alto Networks vs SentinelOne Singularity Cloud Security

Compared 16% of the time

Microsoft Defender for Cloud vs SentinelOne Singularity Cloud Security

Compared 7% of the time

AWS GuardDuty vs SentinelOne Singularity Cloud Security

Compared 7% of the time

Check Point CloudGuard CNAPP vs SentinelOne Singularity Cloud Security

Compared 5% of the time

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Palo Alto Networks Cortex XSOAR vs ServiceNow Security Operations

Compared 22% of the time

Splunk SOAR vs ServiceNow Security Operations

Compared 21% of the time

Microsoft Sentinel vs ServiceNow Security Operations

Compared 13% of the time

Tines vs ServiceNow Security Operations

Compared 7% of the time

Unified Vulnerability Management vs ServiceNow Security Operations

Compared 6% of the time

More ServiceNow Security Operations Competitors

Product Reports

SentinelOne Singularity Cloud Security

Download SentinelOne Singularity Cloud Security product report

SentinelOne Singularity Cloud Security report

ServiceNow Security Operations

Download ServiceNow Security Operations product report

Also Known As

PingSafe

No data available

Overview

SentinelOne Singularity Cloud Security protects cloud workloads, offering advanced threat detection and automated response. It integrates seamlessly with cloud environments and secures containerized applications and virtual machines against vulnerabilities.

SentinelOne Singularity Cloud Security is renowned for its efficiency in mitigating threats in real-time. The platform integrates effortlessly with existing cloud environments, ensuring robust cloud security management with minimal manual intervention. Securing containerized applications and virtual machines, it excels in threat intelligence and endpoint protection. However, improvements are needed in performance during high workload periods, and more integrations with third-party tools and better documentation would be beneficial. Users often find the installation process complex, support response times slow, and the dashboard's navigation unintuitive.

What are the key features of SentinelOne Singularity Cloud Security?

Real-time Threat Detection: Identifies and mitigates threats as they occur.
Automated Response: Automatically responds to threats to minimize impact.
Ease of Deployment: Simple setup process with scalable options.
Machine Learning Insights: AI-driven insights enhance threat prevention.
Seamless Integration: Integrates with cloud environments for unified security management.

What are the primary benefits or ROI to expect from SentinelOne Singularity Cloud Security?

Enhanced Threat Mitigation: Improved security against real-time threats.
Reduced Manual Intervention: Automated processes save time and resources.
Scalability: Easily adapts to growing security requirements.
Centralized Management: Manage security across platforms from a single console.
Advanced Threat Intelligence: Provides in-depth analysis and protection.

In specific industries, SentinelOne Singularity Cloud Security is implemented to safeguard critical data and infrastructure. Organizations in finance, healthcare, and technology depend on its real-time threat detection and automated response to protect sensitive information. Its ability to secure containerized applications and virtual machines is particularly valuable in dynamic environments where rapid scaling is necessary.

SentinelOne

ServiceNow Security Operations is a cutting-edge security solution designed to elevate organizations' security incident response (SIR) processes through automation and orchestration. Going beyond traditional SOAR, this comprehensive Security Operations Suite integrates seamlessly with other ServiceNow products and offers a wide array of features. Its components include Security Incident Response (SIR), which automates incident workflows and offers pre-built playbooks; Security Configuration Compliance (SCC), continuously scanning and automating compliance tasks; Vulnerability Response (VR), prioritizing and remediating vulnerabilities; Threat Intelligence (TI), aggregating threat data for proactive threat hunting; and additional features like IT Service Management integration, Machine Learning and AI, reporting, and a mobile app. The benefits span improved incident response speed, reduced mean time to resolution, increased security posture, enhanced compliance, collaborative synergy between security and IT teams, and operational cost reductions.

ServiceNow

Sample Customers

Information Not Available

DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services

Cloud-Native Application Protection Platforms (CNAPP)