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Litmos vs WalkMe comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Litmos
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
Learning Management Systems (LMS) (9th), Virtual Training (7th), eLearning (12th)
WalkMe
Average Rating
8.6
Number of Reviews
27
Ranking in other categories
Digital Adoption Platforms (1st)
 

Mindshare comparison

While both are Corporate Compliance solutions, they serve different purposes. Litmos is designed for Learning Management Systems (LMS) and holds a mindshare of 1.4%, down 2.4% compared to last year.
WalkMe, on the other hand, focuses on Digital Adoption Platforms, holds 25.0% mindshare, down 32.1% since last year.
Learning Management Systems (LMS) Mindshare Distribution
ProductMindshare (%)
Litmos1.4%
Moodle3.2%
Cornerstone Learn2.7%
Other92.7%
Learning Management Systems (LMS)
Digital Adoption Platforms Mindshare Distribution
ProductMindshare (%)
WalkMe25.0%
Whatfix15.1%
Oracle Guided Learning11.4%
Other48.5%
Digital Adoption Platforms
 

Featured Reviews

reviewer1977519 - PeerSpot reviewer
Senior Manager II, Learning operations and multi media at a retailer with 10,001+ employees
Its pricing is competitive, but the auto-assign feature that is most valuable for us hasn't been working for the last year and a half
We have a complex implementation because we have an outsourced population of over 50% of our user base. So, we have a lot of challenges. We have no HCM for user data. We have to create our own custom metadata to manage everything, and there are lots of logistical challenges in terms of implementation. If you have to go through and create a custom metadata system, as we did, and stand up all these other systems, it would take three to six months. If you have a human capital management system that's ready to go and you have all your data in the right segments and whatnot, it could be done in one to three months. In terms of maintenance, we recently re-scoped this to where we have one person that oversees the LMS as a whole, and then we have two administrators that carry out the tactical task, such as auto enrollments, user creations, and all other audit components. We also have a rotational employee that does audits on the LMS to make sure everything is working correctly.
Adam Michalik - PeerSpot reviewer
Product Manager, Digital Experience Analytics at a manufacturing company with 10,001+ employees
Long-term analytics have improved tracking of digital task performance and user adoption
Strategy and development strategy are heavily focused on AI, and I think that for medium and small organizations which don't have a very vast IT stack, this might be the right approach. However, for big enterprises, WalkMe should focus more on developing their existing features and capabilities with the main focus on data and analytics, which feels like it has been stalled for quite some time. Over the past two years, there has not really been any groundbreaking development in that area. I think that the limited integration capability of WalkMe with the back end of the underlying applications is a limitation. On the other hand, the easy configuration and lack of the need for backend or more thorough technical integration is a huge positive aspect of WalkMe, but it is also its biggest weakness because the ability to pull in additional data from other systems is limited. Because it is not a perfect product, there is definitely room for improvement when it comes to the development of new features and the further development of the key capabilities. It is by far the leading digital adoption platform in the market, setting the example and leading the entire industry. I think that it does not deserve a rating of 10 because I was able to identify the room for improvement, but I would also like to recognize their position in the market.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This complete product is highly scalable, as licensing is not based on the total number of users on the system but rather only on active users, so Litmos only charges for the number of users engaged in training, which is what makes this solution ideal for scale."
"Litmos has an excellent user interface. It's well designed and intuitive. It also has a great content engine. I'm one of the admins, so I create content in the system and use that to produce courses. We make our own training content and credit records. They recently added a new feature called the Course Content Creator, and I'm a big fan. I also like that Litmos lets you record online and face-to-face training so you can create what they call Instructor-led Training Events (ILT)."
"It incorporates the majority of the elements."
"SAP Litmos brings more standardized training to our organizations."
"The plug-and-play format can be deployed immediately which is unlike its competitors that require certifications, implementation partners, and phased testing that can take three to four months."
"This is a very scalable solution, as we had over 10,000 students in our instance and their billing model makes scaling affordable to do."
"It's very easy to design content and create training models within the app, so you don't always have to use a third-party tool to develop your e-learning."
"The pricing is really good; its pricing is probably the most competitive I've seen for an LMS."
"WalkMe has positively impacted my organization by making employees more efficient."
"WalkMe takes the focus off the admin to provide training and empowers the users to click on the walk-thru's."
"WalkMe has positively impacted my organization by improving processes, such as reducing the number of tickets for support related to solving problems or reviewing a process that people are not using."
"Overall, WalkMe has helped support our customers and get them doing the things they should be doing in our app."
"In my opinion, the best features WalkMe offers are mainly the faster route of onboarding users, since the use of WalkMe reduces support tickets, it gives us user context and we get natively integrated with the software we are using and all the platforms we have."
"Overall, WalkMe exceeded our expectations."
"I have already obtained return on investment, with productivity increased by 60%, a time and training cost savings of almost 80%."
"We recently worked with a banking client where we were able to reduce the amount of time a new home loan takes from 20 minutes to 4 minutes."
 

Cons

"First of all, their issue resolution is really bad."
"The security of the SAP Litmos is not up to the standard of the organizations because if you are hosting your content in SAP Litmos or any other LMS, then one of the major concerns for the company is to secure their training data to prevent the student from copying it."
"The dashboards for this solution could be improved as they are not of the same standard and detail as those seen in Power BI. The graphics for the reporting could also be improved."
"The solution lags in defined security parameters with only three predefined roles available."
"The reporting function of SAP Litmos needs major improvements. The reports are not at par with other solutions on the market. It's not user-friendly or effective reporting which we can retrieve from other places."
"They can really improve in the reporting area. While doing sessions, there are various types of reports, such as the attendance report or assessment report. We can export the Excel dump of the report, but it is not that neat and clean. You have to change it a lot. You can customize the Excel dump as per your requirement, but it is not that user-friendly in terms of the admin part. They can do much better. They have room for improvement in the reporting area."
"You cannot make a course optional, so if I assign a course to someone, the system assumes that they have to complete it."
"The rules are not very flexible in terms of administration. They have a predefined system with three standard rules that cannot be customized, modified, added, or removed."
"The admin tools can be a little confusing, so I understand registering for the training."
"WalkMe can be improved with more AI tools."
"WalkMe is not capable of running everywhere, and there is a very high—or comparatively high—manual effort required."
"WalkMe is not an inexpensive tool, so it should be implemented broadly to make the investment worthwhile."
"Occasionally the system runs a little slowly, which can be frustrating to some of our fast paced end users, but that is more due to the robust number of Walk Thrus our team has created."
"WalkMe's customer support has some flaws."
"WalkMe is complex to implement, and that would probably be the only area that could be improved, making the implementation and enablement a little easier."
"I found a flaw, and nobody believed me."
 

Pricing and Cost Advice

"This solution comes at a high price point. We also paid $4500 for a migration specialist from Litmos to assist in moving our content over. You are billed every month based on the number of users who have logged in and completed training."
"The pricing is really good. Its pricing is probably the most competitive I've seen for an LMS. If you need help with doing any type of custom design or customization, such as code design or anything like that with the site, then you have to use their people services, which would be an extra cost."
"The solution is priced per user which can get expensive."
"I don't know what the pricing model is at this point in time. I'm a consultant. The organizations that have purchased Litmos engage me to help them implement it, or Litmos engage me to be their external learning management system administrator. So, I don't see the rates, but based on the general comments that I've heard, it seems cost-effective and competitive with its competitors."
"There are three different pricing models. One is only to use the platform and to add your own learning material. The second plan includes the learning management system plus 2000 plus pre built courses on different areas including leadership, software skills, HR and IT related training. The third package allows you to integrate the system with tools such Salesforce or other CRMs."
"When we first purchased our subscription, we underestimated how many people we would have within a billing period. We had to adjust that in the first six months. I can't remember the exact numbers, but they charge a per user rate for a certain number, and you get a discount as the number of users goes up. It scales, which is a fairly reasonable way to build a pricing model."
"I do not have any idea about the licensing, but I know that it is quite expensive."
"It is priced per user license."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
13%
Computer Software Company
11%
Outsourcing Company
11%
Manufacturing Company
9%
Financial Services Firm
13%
Construction Company
9%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

Is SAP Litmos expensive for eLearning?
I have used this for eLearning before, and considering how useful it was, the price was fair. Of course, you have to think of what you will need for your own training and how much you want to pay ...
Is it better to use your own courses or SAP Litmos’ native ones?
Obviously this highly depends on what you want to provide to your learners. If you seek to give them very specific eLearning, like if your company wants to educate employees or partners on your new...
How does SAP Litmos make eLearning more effective?
I think SAP Litmos makes eLearning effective because it's specifically created to closely follow the learning process and the progress of students, all the while giving you many tools and helpful ...
How much does WalkMe cost to purchase?
WalkMe doesn't publicly advertise its pricing, you'll have to go and get a quote to learn that for yourself. But here's something to help with your question - they do have different prices, separat...
What is WalkMe for Salesforce? How does using WalkMe make Salesforce better?
WalkMe is a digital adoption platform that integrates with Salesforce. What it does, and I guess how it improves Salesforce, is by giving users visibility of how sellers are using Salesforce. This...
What is a WalkMe's walkthrough option?
Hello, a walkthrough by WalkMe is a detailed process explanation of certain software. The process is useful for overcoming business challenges, such as technology adoption, regulatory compliance, c...
 

Comparisons

 

Also Known As

SAP Litmos, CallidusCloud Litmos
No data available
 

Overview

 

Sample Customers

YouTube, Samsung, Coca Cola, Nowegian.com, Xero, Zumba, Sears, Build.com, UFC
More than 1,500 enterprises globally, including over 30 percent of Fortune 500 companies: Amazon, Microsoft, T-Mobile, Cisco, CenturyLink, BMO, PayPal, Clarizen, Hulu, DB Schenker, Delta Air Lines
Find out what your peers are saying about CYPHER LEARNING, Moodle, Cornerstone OnDemand and others in Learning Management Systems (LMS). Updated: September 2026.
916,117 professionals have used our research since 2012.