SAP Intelligent RPA vs Verint Robotic Process Automation comparison

SAP and Verint are both solutions in the Robotic Process Automation (RPA) category. SAP is ranked #17 with an average rating of 7.0, while Verint is ranked #46. SAP holds a 2.1% mindshare in RPA, compared to Verint’s 0.7% mindshare. Additionally, 87% of SAP users are willing to recommend the solution.

SAP Intelligent RPA

Read 8 SAP Intelligent RPA reviews

1,585 Views
1,537 Comparison Views

87% willing to recommend

Verint Robotic Process Auto...

Read 1 Verint Robotic Process Automation review

420 Views
391 Comparison Views

0% willing to recommend

SAP Intelligent RPA

Verint Robotic Process Auto...

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Executive Summary

We performed a comparison between SAP Intelligent RPA and Verint Robotic Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: January 2026).

Buyer's Guide

Robotic Process Automation (RPA)

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SAP Intelligent RPA

Ranking in Robotic Process Automation (RPA)

17th

Average Rating

7.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Verint Robotic Process Auto...

Ranking in Robotic Process Automation (RPA)

46th

Average Rating

0.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Robotic Process Automation (RPA) category, the mindshare of SAP Intelligent RPA is 2.1%, up from 1.6% compared to the previous year. The mindshare of Verint Robotic Process Automation is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Market Share Distribution
Product	Market Share (%)
SAP Intelligent RPA	2.1%
Verint Robotic Process Automation	0.7%
Other	97.2%

Robotic Process Automation (RPA)

Featured Reviews

SantoshSundar

RPA Technical Solution Lead at Infomentum

Helps automate processes but needs to offer different licensing models to users

Right now, I am not working on process mining at the minute. Before I switched to the company, I worked extremely closely with the process mining tool from UiPath, SAP BTP, and the process mining that they had created. I am working with MuleSoft Automation and Anypoint. We are not doing any sort of process mining at the minute, but in my company, because MuleSoft is one of the only RPA tools that we are looking at, we have another application called Appian that we are trying to explore now. Appian has process mining capability, which is why we thought we would look at it along with AI capabilities.

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Raun Kilgo

Chief Information Officer, Automation Practice Manager Executive at Advantage Point Solutions LLC

It lightens the workload while giving our clients greater visibility into what's being done and how

I've used Automation Anywhere, Blue Prism, UiPath, and Pega Robotics, formerly OpenSpan. I still have ongoing projects with those, which tend to be client-driven. Verint probably works better for us because it originated in the call center world. Pega Robotics is probably the only one that can match Verint in that segment. Verint is better for call center employees or back-office workers. Depending on the use case, we could have used Automation Anywhere or UiPath. Those other solutions focus on replacing workers and automating all their tasks. Verint aims to make the workers more efficient and allow management to see what the worker is doing. You can have an equally significant impact with either approach, but I prefer the human-centered approach.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"It is a stable solution...It is a scalable solution."

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

"The initial setup of SAP Contextor is easy."

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

"Scalability is fine. It is pretty nice."

"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."

Cons

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

"SAP Contextor could improve by automating some processes."

"I found that the SAP scripting of a program is easier than SAP Contextor."

"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."

Pricing and Cost Advice

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

"The pricing is not that expensive. It is manageable."

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

Information not available

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Media Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	4

No data available

Questions from the Community

What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would be really good. Even a flat rate kind of licensing model would be good, where, fo...

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What is your primary use case for SAP Contextor?

The inputs of SAP Intelligent RPA used to come from the process mining output. Whenever we connect process mining to the SAP instances, their SAP instances give us what processes, where the bottlen...

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What advice do you have for others considering SAP Contextor?

Speaking about bot creation and management features, I rate the tool as four out of five compared to the other market leaders. UiPath is much better, but SAP is not very far behind. For SAP Intelli...

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Comparisons

UiPath Platform vs SAP Intelligent RPA

Compared 23% of the time

SAP Build Process Automation vs SAP Intelligent RPA

Compared 13% of the time

Automation Anywhere vs SAP Intelligent RPA

Compared 9% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 6% of the time

Jacada Intelligent Agent Engagement vs SAP Intelligent RPA

Compared 6% of the time

More SAP Intelligent RPA Competitors

UiPath Platform vs Verint Robotic Process Automation

Compared 17% of the time

IPsoft 1RPA vs Verint Robotic Process Automation

Compared 15% of the time

IBM Robotic Process Automation (RPA) vs Verint Robotic Process Automation

Compared 12% of the time

Nintex RPA vs Verint Robotic Process Automation

Compared 11% of the time

Perpetuuiti Platform vs Verint Robotic Process Automation

Compared 10% of the time

More Verint Robotic Process Automation Competitors

Product Reports

Buyer's Guide

SAP Intelligent RPA

January 2026

Download SAP Intelligent RPA product report

Buyer's Guide

Robotic Process Automation (RPA)

January 2026

Verint Robotic Process Automation report

Download Verint Robotic Process Automation product report

Also Known As

SAP Contextor, Contextor

No data available

Overview

SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

SAP

With Verint Robotic Process Automation, organizations can automate repetitive and time-consuming processes, allowing employees to focus on more complex and customer-related activities.

Verint

Sample Customers

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

Information Not Available

Buyer's Guide

Robotic Process Automation (RPA)

January 2026

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