SAP Intelligent RPA vs Verint Robotic Process Automation comparison

SAP and Verint are both solutions in the Robotic Process Automation (RPA) category. SAP is ranked #9 with an average rating of 8.0, while Verint is ranked #44. SAP holds a 2.2% mindshare in RPA, compared to Verint’s 0.4% mindshare. Additionally, 87% of SAP users are willing to recommend the solution.

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Executive Summary

We performed a comparison between SAP Intelligent RPA and Verint Robotic Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: July 2025).

Buyer's Guide

Robotic Process Automation (RPA)

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of July 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.8%, up from 1.0% compared to the previous year. The mindshare of SAP Intelligent RPA is 2.2%, up from 0.8% compared to the previous year. The mindshare of Verint Robotic Process Automation is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Keerthana Jayathran

SAP BTP Developer at Wipro Limited

Offers integration of the document extraction service into SAP ALC, enabling the direct upload and extraction of details

I found that SAP Intelligent RPA can be somewhat unstable when using SAP GUI. When we upgraded from SAP GUI version 7.50 to version 7.70, we had to update our SAP Intelligent RPA screens even though the screens were the same. This was difficult and time-consuming. The one I would like to see is in context with the screens, if they are using the same SAP UI, and if it updates, it should not be changed. At least it should be able to identify the screen. There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, what the reason is, or what the criteria we are missing to add. A proper error message would be helpful.

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Raun Kilgo

Chief Information Officer, Automation Practice Manager Executive at Advantage Point Solutions LLC

It lightens the workload while giving our clients greater visibility into what's being done and how

I've used Automation Anywhere, Blue Prism, UiPath, and Pega Robotics, formerly OpenSpan. I still have ongoing projects with those, which tend to be client-driven. Verint probably works better for us because it originated in the call center world. Pega Robotics is probably the only one that can match Verint in that segment. Verint is better for call center employees or back-office workers. Depending on the use case, we could have used Automation Anywhere or UiPath. Those other solutions focus on replacing workers and automating all their tasks. Verint aims to make the workers more efficient and allow management to see what the worker is doing. You can have an equally significant impact with either approach, but I prefer the human-centered approach.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automate increases efficiency and eliminates errors during documentation and invoicing processes."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

"I find the ease of use from a programming perspective very valuable."

"Overall, the whole product is really nice and provides significant benefits."

"The best feature of Automate is its ease of use, which is a major selling point."

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."

More Automate pros

"The initial setup of SAP Contextor is easy."

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"Scalability is fine. It is pretty nice."

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

"It is a stable solution...It is a scalable solution."

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."

Cons

"The interface could be more user-friendly and easier to navigate."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"The documentation is not that great."

"Fortra's Automate is not as reliable as I would like it to be."

"The solution has a very weak knowledge base."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

More Automate cons

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"I found that the SAP scripting of a program is easier than SAP Contextor."

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

"SAP Contextor could improve by automating some processes."

"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."

Pricing and Cost Advice

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"It comes with a package that costs approximately $20,000 USD per year."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

More Automate pricing and cost advice

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

"The pricing is not that expensive. It is manageable."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Performing Arts

Manufacturing Company

12%

Computer Software Company

12%

Financial Services Firm

Retailer

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

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What do you like most about SAP Contextor?

The standout features of SAP Intelligent RPA are its flexibility and integration capabilities.

See all answers

What is your experience regarding pricing and costs for SAP Contextor?

The pricing for SAP Intelligent RPA operates on a model that considers power usage and transactions per job. It is ad...

See all answers

What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would b...

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Comparisons

UiPath Platform vs Automate

Compared 31% of the time

Microsoft Power Automate vs Automate

Compared 29% of the time

Blue Prism vs Automate

Compared 8% of the time

Automation Anywhere vs Automate

Compared 8% of the time

Redwood Software - Finance Automation Edition vs Automate

Compared 6% of the time

More Automate Competitors

UiPath Platform vs SAP Intelligent RPA

Compared 33% of the time

Automation Anywhere vs SAP Intelligent RPA

Compared 16% of the time

SAP Build Process Automation vs SAP Intelligent RPA

Compared 14% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 13% of the time

Blue Prism Cloud vs SAP Intelligent RPA

Compared 7% of the time

More SAP Intelligent RPA Competitors

UiPath Platform vs Verint Robotic Process Automation

Compared 100% of the time

More Verint Robotic Process Automation Competitors

Product Reports

Buyer's Guide

Automate

July 2025

Download Automate product report

Buyer's Guide

SAP Intelligent RPA

June 2025

Download SAP Intelligent RPA product report

Buyer's Guide

Robotic Process Automation (RPA)

July 2025

Verint Robotic Process Automation report

Download Verint Robotic Process Automation product report

Also Known As

HelpSystems Automate, Automate

SAP Contextor, Contextor

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

SAP

With Verint Robotic Process Automation, organizations can automate repetitive and time-consuming processes, allowing employees to focus on more complex and customer-related activities.

Verint

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

Information Not Available

Buyer's Guide

Robotic Process Automation (RPA)

July 2025

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