We performed a comparison between SAP Intelligent RPA and Tungsten RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."
"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."
"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."
"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."
"The initial setup of SAP Contextor is easy."
"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."
"Scalability is fine. It is pretty nice."
"The product provides end-to-end solutions for different business problems."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"The most valuable feature is the robotic process."
"The most valuable features are workflow and process automation."
"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
"The solution is scalable."
"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."
"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."
"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."
"I found that the SAP scripting of a program is easier than SAP Contextor."
"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."
"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."
"SAP Contextor could improve by automating some processes."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"RPA technology is constantly changing, and sometimes Kofax lags behind."
"The technical support must be improved."
"The product needs more AI capabilities."
"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."
"The solution could use some AI integrated features."
"The solution needs to be scalable."
"The interface could be better from a usability standpoint."
SAP Intelligent RPA is ranked 17th in Robotic Process Automation (RPA) with 7 reviews while Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews. SAP Intelligent RPA is rated 7.2, while Tungsten RPA is rated 7.4. The top reviewer of SAP Intelligent RPA writes "Enhanced streamlining and optimization of the business processes with reduced operational costs, improved data accuracy, and increased overall productivity". On the other hand, the top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". SAP Intelligent RPA is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate, Blue Prism Cloud and ABBYY Vantage, whereas Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and SAS Data Management. See our SAP Intelligent RPA vs. Tungsten RPA report.
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