SAP Intelligent RPA vs Tungsten RPA comparison

SAP and Tungsten Automation are both solutions in the Robotic Process Automation (RPA) category. SAP is ranked #17 with an average rating of 7.0, while Tungsten Automation is ranked #7 with an average rating of 7.8. SAP holds a 2.1% mindshare in RPA, compared to Tungsten Automation’s 2.0% mindshare. Additionally, 87% of SAP users are willing to recommend the solution, compared to 83% of Tungsten Automation users who would recommend it.

SAP Intelligent RPA

Read 8 SAP Intelligent RPA reviews

1,430 Views
1,387 Comparison Views

87% willing to recommend

Tungsten RPA

Read 26 Tungsten RPA reviews

2,621 Views
1,546 Comparison Views

83% willing to recommend

SAP Intelligent RPA

Tungsten RPA

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 4, 2024

Tungsten RPA and SAP Intelligent RPA compete in the RPA industry, each possessing unique strengths. SAP Intelligent RPA holds an advantage due to its compelling feature set that justifies its premium pricing.

Features: Tungsten RPA is known for its powerful process automation capabilities, effectively integrating third-party tools like Kofax TotalAgility and excelling in web automation. It includes strong OCR performance and email conversation preservation with drag-and-drop functionality. SAP Intelligent RPA is recognized for its strong integration prowess, handling both attended and unattended tasks seamlessly, excelling in data extraction and deployment speed. It provides intuitive templates and robust orchestration capabilities, simplifying scheduling and enhancing task management.

Room for Improvement: Tungsten RPA can enhance its AI capabilities, desktop automation, and initial customer support. It faces challenges with Citrix-based automation and Java integration. SAP Intelligent RPA could improve its error handling, data extraction templates, and integration with email clients. Stability across different SAP GUI versions and exploring integrated DI services for document tasks are also areas for improvement.

Ease of Deployment and Customer Service: Tungsten RPA supports primarily on-premises deployment, offering high adaptability to diverse infrastructures but faces challenges with support speed, needing quicker resolution times. SAP Intelligent RPA provides flexible deployment options including cloud solutions and receives positive feedback for efficient support, despite occasional delays with complex issues. Tungsten RPA's support satisfaction varies, whereas SAP's is praised for incorporating R&D resources for product improvement.

Pricing and ROI: Tungsten RPA offers a subscription model with initial higher expenses but provides value through upfront licensing without recurring charges for basic capabilities. It delivers ROI by streamlining processes and reducing errors. SAP Intelligent RPA's usage-based pricing can be more cost-effective over time, with a SaaS model reducing upfront costs. It appeals to organizations with variable needs, offering long-term savings through adaptable pricing and advanced features.

To learn more, read our detailed SAP Intelligent RPA vs. Tungsten RPA Report (Updated: December 2025).

Buyer's Guide

SAP Intelligent RPA vs. Tungsten RPA

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SAP Intelligent RPA

Ranking in Robotic Process Automation (RPA)

17th

Average Rating

7.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Tungsten RPA

Ranking in Robotic Process Automation (RPA)

7th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Robotic Process Automation (RPA) category, the mindshare of SAP Intelligent RPA is 2.1%, up from 1.6% compared to the previous year. The mindshare of Tungsten RPA is 2.0%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Market Share Distribution
Product	Market Share (%)
Tungsten RPA	2.0%
SAP Intelligent RPA	2.1%
Other	95.9%

Robotic Process Automation (RPA)

Featured Reviews

SantoshSundar

RPA Technical Solution Lead at Infomentum

Helps automate processes but needs to offer different licensing models to users

Right now, I am not working on process mining at the minute. Before I switched to the company, I worked extremely closely with the process mining tool from UiPath, SAP BTP, and the process mining that they had created. I am working with MuleSoft Automation and Anypoint. We are not doing any sort of process mining at the minute, but in my company, because MuleSoft is one of the only RPA tools that we are looking at, we have another application called Appian that we are trying to explore now. Appian has process mining capability, which is why we thought we would look at it along with AI capabilities.

Read full review

Jamil Milhem

Project Manager-Senior RPA Specialist at DEWA

Automates browsing tasks without needing a server connection

I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

"The initial setup of SAP Contextor is easy."

"It is a stable solution...It is a scalable solution."

"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"Scalability is fine. It is pretty nice."

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."

"The drag and drop functionality is quite good."

"The product provides end-to-end solutions for different business problems."

"The OCR was quite stable and flexible."

"The most valuable feature of Kofax RPA is the simplicity of automating tasks."

"The most valuable features are workflow and process automation."

"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."

"Initially, the most effective features for process automation were website automation related to web auditing, SharePoint implementations, and automated management of information."

More Tungsten RPA pros

Cons

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

"SAP Contextor could improve by automating some processes."

"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

"I found that the SAP scripting of a program is easier than SAP Contextor."

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"The product needs more AI capabilities."

"This product has room for improvement in support of aviation. The interface could be improved in the next release."

"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."

"RPA technology is constantly changing, and sometimes Kofax lags behind."

"The technical support must be improved."

"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."

"The solution could use some AI integrated features."

"I'd like to see a recording function and a more simple interface."

More Tungsten RPA cons

Pricing and Cost Advice

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

"The pricing is not that expensive. It is manageable."

"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."

"The cost depends on the number of licenses and the number of RPAs."

"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."

"Kofax RPA's licensing costs are yearly and expensive."

"Price is not a problem, because they are a competitor and we have a special rate."

"Kofax's prices are pretty reasonable."

"The solution’s license is not expensive."

"I give the price of the solution a six out of ten."

More Tungsten RPA pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Media Company

Financial Services Firm

15%

Performing Arts

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	1
Large Enterprise	18

Questions from the Community

What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would be really good. Even a flat rate kind of licensing model would be good, where, fo...

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What is your primary use case for SAP Contextor?

The inputs of SAP Intelligent RPA used to come from the process mining output. Whenever we connect process mining to the SAP instances, their SAP instances give us what processes, where the bottlen...

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What advice do you have for others considering SAP Contextor?

Speaking about bot creation and management features, I rate the tool as four out of five compared to the other market leaders. UiPath is much better, but SAP is not very far behind. For SAP Intelli...

See all answers

What do you like most about Kofax RPA?

You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.

See all answers

What is your experience regarding pricing and costs for Kofax RPA?

The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a per bot basis, unlike Tungsten RPA, which uses a server-based model. Though the...

See all answers

What needs improvement with Kofax RPA?

Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the stability of the target environment. Automating systems based on Citrix, where u...

See all answers

Comparisons

UiPath Platform vs SAP Intelligent RPA

Compared 24% of the time

SAP Build Process Automation vs SAP Intelligent RPA

Compared 16% of the time

Automation Anywhere vs SAP Intelligent RPA

Compared 11% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 8% of the time

Redwood Software - Finance Automation Edition vs SAP Intelligent RPA

Compared 6% of the time

More SAP Intelligent RPA Competitors

UiPath Platform vs Tungsten RPA

Compared 38% of the time

Automation Anywhere vs Tungsten RPA

Compared 14% of the time

Microsoft Power Automate vs Tungsten RPA

Compared 10% of the time

Tungsten TotalAgility vs Tungsten RPA

Compared 7% of the time

Blue Prism vs Tungsten RPA

Compared 6% of the time

More Tungsten RPA Competitors

Product Reports

Buyer's Guide

SAP Intelligent RPA

January 2026

Download SAP Intelligent RPA product report

Buyer's Guide

Tungsten RPA

January 2026

Download Tungsten RPA product report

Also Known As

SAP Contextor, Contextor

Kofax RPA, Kofax Kapow, Kapow

Overview

SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

SAP

Tungsten RPA offers an efficient solution for streamlining business processes through Robotic Process Automation (RPA), which utilizes software "bots" to automate tasks like data entry and form filling. With Tungsten RPA, organizations can enjoy increased efficiency as repetitive tasks are automated, freeing up human resources for more strategic work. Moreover, the software ensures improved accuracy by performing tasks consistently and error-free, leading to reduced costs and enhanced compliance with regulations. Key features include a low-code design environment for easy workflow creation, intelligent document processing for handling unstructured data, automated process discovery, and flexible deployment options suitable for on-premises, cloud, or hybrid environments. Tungsten RPA presents a comprehensive solution for optimizing operational efficiency and driving business success through automation.

Tungsten Automation

Sample Customers

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita

Buyer's Guide

SAP Intelligent RPA vs. Tungsten RPA

December 2025

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