SAP Intelligent RPA vs Tungsten RPA comparison

SAP and Tungsten Automation are both solutions in the Robotic Process Automation (RPA) category. SAP is ranked #9 with an average rating of 8.0, while Tungsten Automation is ranked #13 with an average rating of 7.6. SAP holds a 1.8% mindshare in RPA, compared to Tungsten Automation’s 1.5% mindshare. Additionally, 87% of SAP users are willing to recommend the solution, compared to 83% of Tungsten Automation users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 4, 2024

Tungsten RPA and SAP Intelligent RPA compete in the RPA industry, each possessing unique strengths. SAP Intelligent RPA holds an advantage due to its compelling feature set that justifies its premium pricing.

Features: Tungsten RPA is known for its powerful process automation capabilities, effectively integrating third-party tools like Kofax TotalAgility and excelling in web automation. It includes strong OCR performance and email conversation preservation with drag-and-drop functionality. SAP Intelligent RPA is recognized for its strong integration prowess, handling both attended and unattended tasks seamlessly, excelling in data extraction and deployment speed. It provides intuitive templates and robust orchestration capabilities, simplifying scheduling and enhancing task management.

Room for Improvement: Tungsten RPA can enhance its AI capabilities, desktop automation, and initial customer support. It faces challenges with Citrix-based automation and Java integration. SAP Intelligent RPA could improve its error handling, data extraction templates, and integration with email clients. Stability across different SAP GUI versions and exploring integrated DI services for document tasks are also areas for improvement.

Ease of Deployment and Customer Service: Tungsten RPA supports primarily on-premises deployment, offering high adaptability to diverse infrastructures but faces challenges with support speed, needing quicker resolution times. SAP Intelligent RPA provides flexible deployment options including cloud solutions and receives positive feedback for efficient support, despite occasional delays with complex issues. Tungsten RPA's support satisfaction varies, whereas SAP's is praised for incorporating R&D resources for product improvement.

Pricing and ROI: Tungsten RPA offers a subscription model with initial higher expenses but provides value through upfront licensing without recurring charges for basic capabilities. It delivers ROI by streamlining processes and reducing errors. SAP Intelligent RPA's usage-based pricing can be more cost-effective over time, with a SaaS model reducing upfront costs. It appeals to organizations with variable needs, offering long-term savings through adaptable pricing and advanced features.

To learn more, read our detailed SAP Intelligent RPA vs. Tungsten RPA Report (Updated: April 2025).

Buyer's Guide

SAP Intelligent RPA vs. Tungsten RPA

April 2025

Download the complete report

Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of May 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.6%, up from 1.0% compared to the previous year. The mindshare of SAP Intelligent RPA is 1.8%, up from 0.7% compared to the previous year. The mindshare of Tungsten RPA is 1.5%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

Read full review

Keerthana Jayathran

SAP BTP Developer at Wipro Limited

Offers integration of the document extraction service into SAP ALC, enabling the direct upload and extraction of details

I found that SAP Intelligent RPA can be somewhat unstable when using SAP GUI. When we upgraded from SAP GUI version 7.50 to version 7.70, we had to update our SAP Intelligent RPA screens even though the screens were the same. This was difficult and time-consuming. The one I would like to see is in context with the screens, if they are using the same SAP UI, and if it updates, it should not be changed. At least it should be able to identify the screen. There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, what the reason is, or what the criteria we are missing to add. A proper error message would be helpful.

Read full review

Jamil Milhem

Project Manager-Senior RPA Specialist at DEWA

Automates browsing tasks without needing a server connection

I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The licensing of the product is very good. You only need to license it once and then you have it forever."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

"The best feature of Automate is its ease of use, which is a major selling point."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."

"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."

More Automate pros

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

"It is a stable solution...It is a scalable solution."

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"The initial setup of SAP Contextor is easy."

"Scalability is fine. It is pretty nice."

"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"The most valuable features are workflow and process automation."

"Initially, the most effective features for process automation were website automation related to web auditing, SharePoint implementations, and automated management of information."

"The most valuable feature of Kofax RPA is the simplicity of automating tasks."

"The OCR was quite stable and flexible."

"The most valuable feature is the robotic process."

"The product provided all the security controls that we asked them."

"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."

"This is a stable platform and we did not encounter any big problems."

More Tungsten RPA pros

Cons

"The interface could be more user-friendly and easier to navigate."

"I currently have three bugs open with them that I don't know if they are addressed in the new release."

"The product also has a limited use case in some respects."

"There is a lack of good development for artificial intelligence, such as machine learning."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

More Automate cons

"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"I found that the SAP scripting of a program is easier than SAP Contextor."

"SAP Contextor could improve by automating some processes."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

"The process discovery could be a bit better."

"The solution could use some AI integrated features."

"Exception handling needs to be improved."

"This product has room for improvement in support of aviation. The interface could be improved in the next release."

"The technical support must be improved."

"There is really nothing special about the capabilities of this product."

"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."

"The product needs more AI capabilities."

More Tungsten RPA cons

Pricing and Cost Advice

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"Once you buy the software, you just pay for the support for backend help."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

More Automate pricing and cost advice

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

"The pricing is not that expensive. It is manageable."

"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."

"The solution’s license is not expensive."

"Kofax RPA's licensing costs are yearly and expensive."

"There is a standard license needed to use Kofax RPA and the price is reasonable."

"I give the price of the solution a six out of ten."

"Price is not a problem, because they are a competitor and we have a special rate."

"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."

"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."

More Tungsten RPA pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.

See recommendations

850,028 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

Healthcare Company

Computer Software Company

15%

Manufacturing Company

11%

Financial Services Firm

11%

Energy/Utilities Company

Financial Services Firm

19%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

See all answers

What do you like most about SAP Contextor?

The standout features of SAP Intelligent RPA are its flexibility and integration capabilities.

See all answers

What is your experience regarding pricing and costs for SAP Contextor?

The pricing for SAP Intelligent RPA operates on a model that considers power usage and transactions per job. It is ad...

See all answers

What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would b...

See all answers

What do you like most about Kofax RPA?

You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you ...

See all answers

What is your experience regarding pricing and costs for Kofax RPA?

The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a...

See all answers

What needs improvement with Kofax RPA?

Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the ...

See all answers

Comparisons

Microsoft Power Automate vs Automate

Compared 38% of the time

UiPath Platform vs Automate

Compared 35% of the time

Automation Anywhere vs Automate

Compared 8% of the time

Blue Prism vs Automate

Compared 7% of the time

VisualCron vs Automate

Compared 7% of the time

More Automate Competitors

UiPath Platform vs SAP Intelligent RPA

Compared 37% of the time

Automation Anywhere vs SAP Intelligent RPA

Compared 21% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 13% of the time

Blue Prism Cloud vs SAP Intelligent RPA

Compared 10% of the time

SAP Build Process Automation vs SAP Intelligent RPA

Compared 9% of the time

More SAP Intelligent RPA Competitors

UiPath Platform vs Tungsten RPA

Compared 32% of the time

Microsoft Power Automate vs Tungsten RPA

Compared 13% of the time

Tungsten TotalAgility vs Tungsten RPA

Compared 11% of the time

Automation Anywhere vs Tungsten RPA

Compared 9% of the time

Blue Prism vs Tungsten RPA

Compared 9% of the time

More Tungsten RPA Competitors

Product Reports

Buyer's Guide

Automate

April 2025

Download Automate product report

Buyer's Guide

SAP Intelligent RPA

April 2025

Download SAP Intelligent RPA product report

Buyer's Guide

Tungsten RPA

April 2025

Download Tungsten RPA product report

Also Known As

HelpSystems Automate, Automate

SAP Contextor, Contextor

Kofax RPA, Kofax Kapow, Kapow

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

SAP

Tungsten RPA offers an efficient solution for streamlining business processes through Robotic Process Automation (RPA), which utilizes software "bots" to automate tasks like data entry and form filling. With Tungsten RPA, organizations can enjoy increased efficiency as repetitive tasks are automated, freeing up human resources for more strategic work. Moreover, the software ensures improved accuracy by performing tasks consistently and error-free, leading to reduced costs and enhanced compliance with regulations. Key features include a low-code design environment for easy workflow creation, intelligent document processing for handling unstructured data, automated process discovery, and flexible deployment options suitable for on-premises, cloud, or hybrid environments. Tungsten RPA presents a comprehensive solution for optimizing operational efficiency and driving business success through automation.

Tungsten Automation

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita

Buyer's Guide

SAP Intelligent RPA vs. Tungsten RPA

April 2025

Free Report: SAP Intelligent RPA vs. Tungsten RPA

Find out what your peers are saying about SAP Intelligent RPA vs. Tungsten RPA and other solutions. Updated: April 2025.

DOWNLOAD NOW

850,028 professionals have used our research since 2012.

See our SAP Intelligent RPA vs. Tungsten RPA report.

See our list of best Robotic Process Automation (RPA) vendors.

We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.