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SAP Customer Data Cloud vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (2nd)
Symantec Siteminder
Average Rating
8.0
Number of Reviews
72
Ranking in other categories
Single Sign-On (SSO) (11th), Web Access Management (1st), Access Management (11th)
 

Mindshare comparison

SAP Customer Data Cloud and Symantec Siteminder aren’t in the same category and serve different purposes. SAP Customer Data Cloud is designed for Social Login and holds a mindshare of 50.0%, up 41.7% compared to last year.
Symantec Siteminder, on the other hand, focuses on Single Sign-On (SSO), holds 2.5% mindshare, down 2.8% since last year.
Social Login
Single Sign-On (SSO)
 

Featured Reviews

it_user188688 - PeerSpot reviewer
Jan 31, 2015
Enables us to sell products which creates significant revenue but their disaster recovery needs improvement
The Registration/Login Management and Single Sign On tools are extremely valuable for us. They have allowed us to migrate a very complex portion of our architecture to a SaaS service that requires minimal maintenance We can now invest more of our resources into our core business instead of into…
GC
Mar 18, 2024
Integrate with different systems and quite easy to set up, especially for a lot of applications
It doesn't have a feature for... or maybe it has, but for modern authentication, like OAuth or OIDC. We haven't utilized that portion; we haven't really looked at it because our priority is LDAP integration. Modern authentication, like SAML-based or OAuth. But in our case with SiteMinder, we haven't utilized that portion of the feature. In future releases, I would like to see maybe some more modern authentication, OAuth, OIDC, some of these plus identity mapping… It probably already has some of this, but we would want to ask for more identity mapping. Also, development of support and compatibility to configure these, like with container-based deployments like Docker.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SAP CDC is very easy to use and the best part about this tool is its documentation."
"All of our applications get a point, click, and you are in, while we increase security at the same time."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"It is pretty easy to learn."
"The most valuable feature is the integration with the Active Directory."
"The solution has features that allow you to easily distinguish between protected and unprotected resources."
"As our identity model continues to mature, probably the Federation is most valueable."
"Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability."
 

Cons

"I have struggled to give different access to different users in the same application."
"I'd like to see a rework of the user directory configuration."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"Siteminder needs to improve its user experience."
"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."
"The GUIs are not very clear, especially when integrating with other products from CA."
"Symantec SiteMinder is not easy to set up and maintain at an infrastructure level."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
 

Pricing and Cost Advice

Information not available
"The pricing is reasonable."
"I recommend conducting a PoC on every available product before choose one."
"The price is quite comparable to the other enterprise-level solutions in that market."
"CA solutions are generally expensive but for the customer the ROI is big."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The licensing is fair for this solution."
"The solution's pricing is competitive."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
16%
University
8%
Retailer
7%
Financial Services Firm
35%
Insurance Company
11%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What needs improvement with Symantec Siteminder?
The support team could work on their response time and overall competence.
 

Also Known As

Gigya Customer Identity Management
Single Sign-On, SiteMinder, CA SSO, Layer7 SiteMinder
 

Learn More

 

Overview

 

Sample Customers

Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about LoginRadius vs. SAP Customer Data Cloud and other solutions. Updated: September 2024.
805,335 professionals have used our research since 2012.