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Okta Workforce Identity vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Okta Workforce Identity
Ranking in Single Sign-On (SSO)
2nd
Ranking in Access Management
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
68
Ranking in other categories
Authentication Systems (6th), Privileged Access Management (PAM) (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), ZTNA as a Service (9th)
Symantec Siteminder
Ranking in Single Sign-On (SSO)
13th
Ranking in Access Management
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Web Access Management (1st)
 

Mindshare comparison

As of September 2025, in the Single Sign-On (SSO) category, the mindshare of Okta Workforce Identity is 8.2%, down from 11.4% compared to the previous year. The mindshare of Symantec Siteminder is 2.3%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Market Share Distribution
ProductMarket Share (%)
Okta Workforce Identity8.2%
Symantec Siteminder2.3%
Other89.5%
Single Sign-On (SSO)
 

Featured Reviews

SumitMundik - PeerSpot reviewer
Authentication process improves security with quick and intuitive user interface
The best feature is the speed and execution of Okta Workforce Identity. The moment you click on single sign-on, you immediately get the notification on your mobile phone, then you do the authentication and within a second you get authenticated. The entire customer experience is very good. The user interface is pretty simple, straightforward, and really good. Multi-factor authentication in Okta Workforce Identity is very useful so people who do not have access or are trying to access using just a user ID and password will be completely blocked because of this two-factor authentication. You will get the code, and as your device is authorized in the system, only that device can be used for the authentication purpose. A third person trying to access or hack your data will not be able to do that anymore. Additionally, you don't have to remember your passwords going forward. Previously, every 60 days or 90 days, passwords kept changing. With the two-factor authentication or single sign-on option in Okta Workforce Identity, you don't have to remember it anymore or write down passwords in plain text. If something goes wrong, we have the IAM team which can unlock your account immediately if you have issues.
Muzi Lubisi - PeerSpot reviewer
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The impact of SSO on my IT overhead and user experience has been significant because it reduced authentication fatigue, password sharing, and password reusing."
"The most valuable functions are Single Sign-On (SSO) and Multi-Factor Authentication (MFA)."
"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."
"The initial setup of Okta Workforce Identity is straightforward. I was able to get an environment ready within half a day."
"It is dependent on the evolution of your user base. It depends on usage per user, so the more sign-ins there are, the more expensive it becomes, so it works best for smaller companies from a financial perspective."
"It offers very helpful support. The technical team is very helpful."
"The tool provides a single place of contact for managing users. We only need to manage users in Okta Workforce Identity, eliminating the need to duplicate efforts across different systems. For example, if a user needs to be decommissioned, we don't have to go through all the systems and cloud services; we delete the user in one place. This process is automated with our HR system for both organizations, simplifying user lifecycle management."
"This solution has a lot of capabilities and features."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"All of our applications get a point, click, and you are in, while we increase security at the same time."
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."
"As our identity model continues to mature, probably the Federation is most valueable."
"The authentication and single sign-on features of Symantec Siteminder are valuable."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
 

Cons

"If that phone or device gets stolen, somebody else can log into the system using that code."
"The only aspect in which it can be improved is that the interface could be cleaner. I found this even when I was trying to do my certification exam because the certification is hands-on. You find yourself fumbling around a little bit to find simple things. This happens even when you start to get familiar with the product."
"RESTful Web Service calls and their response seem a bit slow."
"Areas for improvement with Okta Workforce Identity would be in the governance place; for me, it is light."
"Okta Workforce Identity could improve provisioning it can be made simpler."
"In some setup cases, there are issues with attributes not going in properly."
"Application updates are lacking. Customer support needs to be improved."
"The training is too costly."
"Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features."
"The technical support could be better."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
 

Pricing and Cost Advice

"It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"
"It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model."
"The price of this product could be lower."
"The product is expensive compared to other vendors."
"The cost per user for this solution is really high and could be reduced."
"The product has a user-based license model."
"License is around US$20,000 annually."
"This is an expensive solution but the security makes it worthwhile."
"The solution's pricing is competitive."
"The price is quite comparable to the other enterprise-level solutions in that market."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"I recommend conducting a PoC on every available product before choose one."
"CA solutions are generally expensive but for the customer the ROI is big."
"The pricing is reasonable."
"The licensing is fair for this solution."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
11%
Financial Services Firm
9%
Government
7%
Financial Services Firm
30%
Insurance Company
12%
Manufacturing Company
7%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise16
Large Enterprise32
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
 

Also Known As

No data available
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Okta Workforce Identity vs. Symantec Siteminder and other solutions. Updated: August 2025.
867,676 professionals have used our research since 2012.