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Okta Platform vs SAP Customer Data Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Okta Platform
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
89
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (5th), Privileged Access Management (PAM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), Access Management (2nd), ZTNA as a Service (5th), Customer Identity and Access Management (CIAM) (1st), AI IT Support (2nd)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (3rd)
 

Mindshare comparison

Okta Platform and SAP Customer Data Cloud aren’t in the same category and serve different purposes. Okta Platform is designed for Identity and Access Management as a Service (IDaaS) (IAMaaS) and holds a mindshare of 7.9%, down 14.0% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 31.3% mindshare.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Market Share Distribution
ProductMarket Share (%)
Okta Platform7.9%
Microsoft Entra ID20.3%
Google Cloud Identity12.3%
Other59.5%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Social Login Market Share Distribution
ProductMarket Share (%)
SAP Customer Data Cloud31.3%
LoginRadius37.5%
Akamai Identity Cloud31.3%
Social Login
 

Featured Reviews

SumitMundik - PeerSpot reviewer
Lead Admin Systems at a financial services firm with 10,001+ employees
Authentication process improves security with quick and intuitive user interface
The best feature is the speed and execution of Okta Workforce Identity. The moment you click on single sign-on, you immediately get the notification on your mobile phone, then you do the authentication and within a second you get authenticated. The entire customer experience is very good. The user interface is pretty simple, straightforward, and really good. Multi-factor authentication in Okta Workforce Identity is very useful so people who do not have access or are trying to access using just a user ID and password will be completely blocked because of this two-factor authentication. You will get the code, and as your device is authorized in the system, only that device can be used for the authentication purpose. A third person trying to access or hack your data will not be able to do that anymore. Additionally, you don't have to remember your passwords going forward. Previously, every 60 days or 90 days, passwords kept changing. With the two-factor authentication or single sign-on option in Okta Workforce Identity, you don't have to remember it anymore or write down passwords in plain text. If something goes wrong, we have the IAM team which can unlock your account immediately if you have issues.
reviewer1549194 - PeerSpot reviewer
Specialist Programmer at a tech services company with 10,001+ employees
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the provisioning features and the integration with other applications useful."
"The solution has great multifactor authentication."
"As far as our security team is concerned, the ease of implementing multifactor authentication is definitely the biggest value for our organization."
"I like the tool's workflows, which is user-friendly. It can integrate with different applications. I particularly like that users are delighted to access their applications without the hassle of entering their username and password each time. It truly enhances user-friendliness."
"Okta Platform has positively impacted our organization because our staff can connect to all tools and applications we use from a single location, which has saved us time."
"The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security."
"The impact of SSO on my IT overhead and user experience has been significant because it reduced authentication fatigue, password sharing, and password reusing."
"The initial setup is easy."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
 

Cons

"The guest user access could be improved."
"We've not had any problems with Okta."
"The only area of concern in the solution stems from the fact that my company needs some help regarding the setup phase from a partner."
"The product is expensive compared to other tools."
"The solution can be quite expensive."
"Okta should have at least a local peering partner for countries that align with or comply with GDPR, so there are no compliance or audit questions."
"The lifecycle management part can be improved. It should also have identity governance and the ability to choose a specific factor authentication at the application level. Its licensing and pricing can also be improved."
"In Okta Identity Governance and Okta Privileged Access, some features are still being developed. Integration with Active Directory servers, Cisco routers, and switches is not currently available."
"I have struggled to give different access to different users in the same application."
 

Pricing and Cost Advice

"Workforce Identity is well-priced."
"Okta's pricing is right where it needs to be and right in the middle of the market."
"Okta has fairly competitive pricing."
"The price of the solution is good."
"The pricing for Okta Workforce Identity could still be improved or made cheaper. It costs from 50 to 100 euros a year per user. Okta Workforce Identity has different packages you can choose from, and my previous company had all of them, particularly the full Okta suite."
"The solution is not the cheapest but not the most expensive. They are in the middle rating."
"Pricing might be high, but it comes down when the number of people using the product goes up."
"The price of the solution is fair for what it offers."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
9%
Financial Services Firm
9%
Government
6%
Manufacturing Company
21%
Computer Software Company
11%
Retailer
8%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise21
Large Enterprise44
No data available
 

Questions from the Community

What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
Ask a question
Earn 20 points
 

Also Known As

Okta Customer Identity, Workforce Identity
Gigya Customer Identity Management
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about Microsoft, SailPoint, Okta and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: November 2025.
880,901 professionals have used our research since 2012.