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Okta Platform vs SAP Customer Data Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Okta Platform
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
109
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (3rd), Privileged Access Management (PAM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), ZTNA as a Service (2nd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (2nd)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (3rd)
 

Mindshare comparison

Okta Platform and SAP Customer Data Cloud aren’t in the same category and serve different purposes. Okta Platform is designed for Identity and Access Management as a Service (IDaaS) (IAMaaS) and holds a mindshare of 9.2%, down 13.8% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 30.8% mindshare, up 25.0% since last year.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Okta Platform9.2%
Microsoft Entra ID16.1%
Google Cloud Identity8.6%
Other66.1%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Social Login Mindshare Distribution
ProductMindshare (%)
SAP Customer Data Cloud30.8%
LoginRadius37.2%
Akamai Identity Cloud26.9%
Other5.099999999999994%
Social Login
 

Featured Reviews

Vanga Sainithinreddy - PeerSpot reviewer
Product Developer at a tech vendor with 10,001+ employees
Single secure login has simplified daily access and strengthened multi-factor protection
Okta Platform offers several valuable features. The first one is Single Sign-On, which allows users to log in once and gain access to multiple applications without needing to enter credentials repeatedly. I believe that is one of the best features. The second one is multi-factor authentication (MFA). It adds an extra layer of security by requiring users to verify their identity through multiple methods such as a password and a mobile verification code. I use it mostly to manage secure access to enterprise applications and cloud services. Other features include user lifecycle management and integration with cloud applications. I myself have relied mostly on multi-factor authentication (MFA) because I tend to log in every day and whenever I am working or take a break, I use this multi-factor authentication to sign in. Okta Platform simplifies identity management, improves security, and allows employees to access multiple applications through a single secure login. I believe this is a very good feature. Okta Platform has improved our organization through user authentication with features like Single Sign-On and multi-factor authentication. I believe the features it provides simplify identity management, improve security, and fulfill the need for secure and centralized identity and access management.
reviewer1549194 - PeerSpot reviewer
Specialist Programmer at a tech services company with 10,001+ employees
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Okta's great for their federation capabilities where it lets the IT team enable business with anyone using common federation features across SaaS, PaaS, IaaS, and internal applications."
"The most valuable aspects of the solution are the integration with external websites one-factor authentication."
"The stability is fantastic and has never been down."
"The solution so far has been very stable."
"Its integration components are most valuable; it integrates with everything in some way, completely and 100% with products such as O365 or AD so you can seamlessly create accounts across the board, and for products with which it doesn't completely integrate, you can still do some kind of interfacing."
"We find the solution to be stable."
"Okta Workforce Identity is reliable, and its user experience and user interface are great."
"Okta Workforce Identity has helped improve our organization by providing customer identity management, customer onboarding, customer identity stores, workforce provisioning, and single sign-on as one of the primary functions that has been a benefit."
"It has enhanced the security and customer satisfaction of our customers."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
"In our first year using the product we were able to save over double the cost of the product in vendor and maintenance fees."
 

Cons

"With the device applications, when you are checking the logs, you can't hide the device and that's a feature that's missing."
"The technical support is good but not very responsive regarding my needs in getting details."
"Okta Workforce Identity could improve provisioning; it can be made simpler."
"Its pricing needs improvement."
"Okta Platform does not recognize when I have already verified myself once on my HubSpot login across multiple tabs."
"The product does not offer enough integration capabilities."
"This solution would be improved by adding biometrics features."
"UD attribute mapping, Okta group rules, and dynamic usage could use improvement. It also needs more in-depth functionality and features to integrate with RADIUS solutions."
"The user access and authorization features need to be improved. I have struggled to give different access to different users in the same application."
"I have struggled to give different access to different users in the same application."
"I would like to see Gigya implement additional disaster recovery systems."
 

Pricing and Cost Advice

"It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model."
"The solution is really expensive."
"The solution's pricing model could be better for SMBs."
"The pricing for Okta Workforce Identity could still be improved or made cheaper. It costs from 50 to 100 euros a year per user. Okta Workforce Identity has different packages you can choose from, and my previous company had all of them, particularly the full Okta suite."
"The cost per user for this solution is really high and could be reduced."
"The product's price is high. For each feature, a certain payment is required."
"Though I don't know about the licensing model of the product, I wouldn't be surprised if Okta offers a per user license subscription model."
"The pricing is reasonable."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
7%
Government
6%
Manufacturing Company
14%
Computer Software Company
12%
Comms Service Provider
7%
Energy/Utilities Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise22
Large Enterprise56
No data available
 

Questions from the Community

What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
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Also Known As

Okta Customer Identity, Workforce Identity
Gigya Customer Identity Management
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about Microsoft, Okta, SailPoint and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: May 2026.
893,221 professionals have used our research since 2012.