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Okta Platform vs SAP Customer Data Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Okta Platform
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
112
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (3rd), Privileged Access Management (PAM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), ZTNA as a Service (2nd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (2nd)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (3rd)
 

Mindshare comparison

Okta Platform and SAP Customer Data Cloud aren’t in the same category and serve different purposes. Okta Platform is designed for Identity and Access Management as a Service (IDaaS) (IAMaaS) and holds a mindshare of 9.2%, down 13.8% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 30.8% mindshare, up 25.0% since last year.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Okta Platform9.2%
Microsoft Entra ID16.1%
Google Cloud Identity8.6%
Other66.1%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Social Login Mindshare Distribution
ProductMindshare (%)
SAP Customer Data Cloud30.8%
LoginRadius37.2%
Akamai Identity Cloud26.9%
Other5.099999999999994%
Social Login
 

Featured Reviews

Nithin-Reddy - PeerSpot reviewer
Product Developer at Cognizant
Single secure login has simplified daily access and strengthened multi-factor protection
Okta Platform offers several valuable features. The first one is Single Sign-On, which allows users to log in once and gain access to multiple applications without needing to enter credentials repeatedly. I believe that is one of the best features. The second one is multi-factor authentication (MFA). It adds an extra layer of security by requiring users to verify their identity through multiple methods such as a password and a mobile verification code. I use it mostly to manage secure access to enterprise applications and cloud services. Other features include user lifecycle management and integration with cloud applications. I myself have relied mostly on multi-factor authentication (MFA) because I tend to log in every day and whenever I am working or take a break, I use this multi-factor authentication to sign in. Okta Platform simplifies identity management, improves security, and allows employees to access multiple applications through a single secure login. I believe this is a very good feature. Okta Platform has improved our organization through user authentication with features like Single Sign-On and multi-factor authentication. I believe the features it provides simplify identity management, improve security, and fulfill the need for secure and centralized identity and access management.
reviewer1549194 - PeerSpot reviewer
Specialist Programmer at a tech services company with 10,001+ employees
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can automate the process of adding users to Okta if they are activated in Active Directory, or if they are added to the database of applications or Active Directory in the last couple of days."
"A solution that's easy to use, stable, and reliable."
"Stability-wise, I rate the solution a ten out of ten."
"I think this is a good solution, I would recommend it."
"I would highly recommend Okta Platform because it gives you access to Single Sign-On (SSO) and multi-factor authentication, and even though it is on the costly side, it eventually balances out with the features that it provides."
"Customer service is excellent; we don't have to worry when we have an issue, they are always on top of it."
"The most valuable feature in Okta Workforce Identity is the single sign-on, universal directory, and lifecycle management."
"Our clients are happy because prior to implementation, they had a very distributed architecture, and Okta has allowed them to consolidate with respect to identity management, which increases their operational efficiency."
"In our first year using the product we were able to save over double the cost of the product in vendor and maintenance fees."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
"It has enhanced the security and customer satisfaction of our customers."
 

Cons

"Okta Platform could be improved by offering more out-of-the-box templates for advanced workflows and making the administration console faster when searching through a very large group of users."
"UD attribute mapping, Okta group rules, and dynamic usage could use improvement. It also needs more in-depth functionality and features to integrate with RADIUS solutions."
"The only issue with Okta Customer Identity is after the upgrade process; we have some issues with the integration between Okta Customer Identity and Jamf."
"The initial setup can be complex at first."
"In Okta Identity Governance and Okta Privileged Access, some features are still being developed. Integration with Active Directory servers, Cisco routers, and switches is not currently available."
"Its pricing needs improvement."
"Okta Platform does not recognize when I have already verified myself once on my HubSpot login across multiple tabs."
"I would like to see the provisioning simplified."
"I would like to see Gigya implement additional disaster recovery systems."
"I have struggled to give different access to different users in the same application."
"The user access and authorization features need to be improved. I have struggled to give different access to different users in the same application."
 

Pricing and Cost Advice

"The product is expensive compared to other vendors."
"The pricing is reasonable."
"The price of the solution is fair for what it offers."
"The solution’s pricing needs to be reasonable. You are dealing with a lot of components and the pricing is component-based."
"This solution is costly. Pricing is decent if you have less users, but it significantly goes up the more users you have, with its cost not justified."
"The product has a user-based license model."
"It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model."
"This is an expensive solution but the security makes it worthwhile."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
7%
Educational Organization
6%
Manufacturing Company
14%
Computer Software Company
12%
Comms Service Provider
7%
Energy/Utilities Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise25
Large Enterprise60
No data available
 

Questions from the Community

What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
Ask a question
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Also Known As

Okta Customer Identity, Workforce Identity
Gigya Customer Identity Management
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about Microsoft, Okta, SailPoint and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: May 2026.
896,099 professionals have used our research since 2012.