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Okta Platform vs SAP Customer Data Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Okta Platform
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
108
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (3rd), Privileged Access Management (PAM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), ZTNA as a Service (3rd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (2nd)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (3rd)
 

Mindshare comparison

Okta Platform and SAP Customer Data Cloud aren’t in the same category and serve different purposes. Okta Platform is designed for Identity and Access Management as a Service (IDaaS) (IAMaaS) and holds a mindshare of 8.9%, down 14.0% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 33.3% mindshare.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Okta Platform8.9%
Microsoft Entra ID16.8%
Google Cloud Identity9.3%
Other65.0%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Social Login Mindshare Distribution
ProductMindshare (%)
SAP Customer Data Cloud33.3%
LoginRadius37.0%
Akamai Identity Cloud27.8%
Other1.9000000000000057%
Social Login
 

Featured Reviews

Vanga Sainithinreddy - PeerSpot reviewer
Product Developer at a tech vendor with 10,001+ employees
Single secure login has simplified daily access and strengthened multi-factor protection
Okta Platform offers several valuable features. The first one is Single Sign-On, which allows users to log in once and gain access to multiple applications without needing to enter credentials repeatedly. I believe that is one of the best features. The second one is multi-factor authentication (MFA). It adds an extra layer of security by requiring users to verify their identity through multiple methods such as a password and a mobile verification code. I use it mostly to manage secure access to enterprise applications and cloud services. Other features include user lifecycle management and integration with cloud applications. I myself have relied mostly on multi-factor authentication (MFA) because I tend to log in every day and whenever I am working or take a break, I use this multi-factor authentication to sign in. Okta Platform simplifies identity management, improves security, and allows employees to access multiple applications through a single secure login. I believe this is a very good feature. Okta Platform has improved our organization through user authentication with features like Single Sign-On and multi-factor authentication. I believe the features it provides simplify identity management, improve security, and fulfill the need for secure and centralized identity and access management.
reviewer1549194 - PeerSpot reviewer
Specialist Programmer at a tech services company with 10,001+ employees
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Okta Platform has positively impacted our organization because our staff can connect to all tools and applications we use from a single location, which has saved us time."
"What it's done for our clients is it's reduced the number of staff they need in order to manage their campus and their partner community services."
"The most valuable feature of this solution for most customers is access management."
"I like the tool's workflows, which is user-friendly. It can integrate with different applications. I particularly like that users are delighted to access their applications without the hassle of entering their username and password each time. It truly enhances user-friendliness."
"We can integrate two-factor authentication with the applications."
"Its integration components are most valuable; it integrates with everything in some way, completely and 100% with products such as O365 or AD so you can seamlessly create accounts across the board, and for products with which it doesn't completely integrate, you can still do some kind of interfacing."
"The key feature of the solution is the multifactor authentication itself."
"The positive impact I have seen from using Okta Platform is that it makes it easier for new joiners to get birthright access and have users added based on department or employee type."
"In our first year using the product we were able to save over double the cost of the product in vendor and maintenance fees."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
"It has enhanced the security and customer satisfaction of our customers."
 

Cons

"The initial setup can be complex at first."
"Okta can consider to become also a password vaulting manager."
"The solution lacks an on-premises deployment model so it can't offer a hybrid solution. It would be ideal if clients had options that weren't just cloud-based."
"The integration with third-party tools needs to be improved."
"What I dislike about Okta Platform is that sometimes there has been some downtime."
"Another area for improvement is pricing; it becomes complex and expensive when you add features."
"There is an access request system that is very limited access to the systems available for end-users. The access request should improve in Okta Customer Identity."
"The initial setup could be easier to do."
"I would like to see Gigya implement additional disaster recovery systems."
"The user access and authorization features need to be improved. I have struggled to give different access to different users in the same application."
"I have struggled to give different access to different users in the same application."
 

Pricing and Cost Advice

"The price of this product could be lower."
"The solution's pricing model could be better for SMBs."
"Okta Customer Identity is not an expensive solution."
"The solution is really expensive."
"The pricing for Okta Workforce Identity could still be improved or made cheaper. It costs from 50 to 100 euros a year per user. Okta Workforce Identity has different packages you can choose from, and my previous company had all of them, particularly the full Okta suite."
"The solution is not the cheapest but not the most expensive. They are in the middle rating."
"The solution’s pricing needs to be reasonable. You are dealing with a lot of components and the pricing is component-based."
"The price of the solution is good."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
7%
Educational Organization
6%
Manufacturing Company
14%
Computer Software Company
12%
Comms Service Provider
6%
Energy/Utilities Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise22
Large Enterprise54
No data available
 

Questions from the Community

What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
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Also Known As

Okta Customer Identity, Workforce Identity
Gigya Customer Identity Management
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about Microsoft, Okta, SailPoint and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: April 2026.
891,869 professionals have used our research since 2012.