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Okta Platform vs SAP Customer Data Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Okta Platform
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
112
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (3rd), Privileged Access Management (PAM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), ZTNA as a Service (2nd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (2nd)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (3rd)
 

Mindshare comparison

Okta Platform and SAP Customer Data Cloud aren’t in the same category and serve different purposes. Okta Platform is designed for Identity and Access Management as a Service (IDaaS) (IAMaaS) and holds a mindshare of 9.2%, down 13.8% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 30.8% mindshare, up 25.0% since last year.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Okta Platform9.2%
Microsoft Entra ID16.1%
Google Cloud Identity8.6%
Other66.1%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Social Login Mindshare Distribution
ProductMindshare (%)
SAP Customer Data Cloud30.8%
LoginRadius37.2%
Akamai Identity Cloud26.9%
Other5.099999999999994%
Social Login
 

Featured Reviews

Nithin-Reddy - PeerSpot reviewer
Product Developer at a tech vendor with 10,001+ employees
Single secure login has simplified daily access and strengthened multi-factor protection
Okta Platform offers several valuable features. The first one is Single Sign-On, which allows users to log in once and gain access to multiple applications without needing to enter credentials repeatedly. I believe that is one of the best features. The second one is multi-factor authentication (MFA). It adds an extra layer of security by requiring users to verify their identity through multiple methods such as a password and a mobile verification code. I use it mostly to manage secure access to enterprise applications and cloud services. Other features include user lifecycle management and integration with cloud applications. I myself have relied mostly on multi-factor authentication (MFA) because I tend to log in every day and whenever I am working or take a break, I use this multi-factor authentication to sign in. Okta Platform simplifies identity management, improves security, and allows employees to access multiple applications through a single secure login. I believe this is a very good feature. Okta Platform has improved our organization through user authentication with features like Single Sign-On and multi-factor authentication. I believe the features it provides simplify identity management, improve security, and fulfill the need for secure and centralized identity and access management.
reviewer1549194 - PeerSpot reviewer
Specialist Programmer at a tech services company with 10,001+ employees
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."
"Stability-wise, I rate the solution a ten out of ten."
"Valuable features include UD, SSO functionality, MFA and Adaptive MFA functionality, ability to link multiple Directory databases with UD."
"This was a big money saver, which was much appreciated by our clients."
"The product requires very little maintenance."
"Okta Platform has positively impacted my organization through measurable risk reduction, faster onboarding, and fewer tickets."
"We are able to look at our ROI from this solution as an intangible benefit, as the solution requires a lot of human capital but offers us security so in our opinion we have received a high ROI as this is something that we have planned for and invested in."
"We primarily use it to manage the community onboarding and offboarding of users, and it's quite a simple solution for that."
"It has enhanced the security and customer satisfaction of our customers."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
"In our first year using the product we were able to save over double the cost of the product in vendor and maintenance fees."
 

Cons

"It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it."
"I arrived at the rating of eight because the core controls are strong and reliable, but a few operational UX and UI gaps prevent it from being rated higher."
"Therefore, if you have 10 million users, that's almost 100 million, so it is costly."
"Support could be a bit faster."
"SSO and MFA for improved end-user experience, and protection against password spray attacks, account password self-service."
"Okta Workforce Identity could improve provisioning it can be made simpler."
"When I started, there were some UI challenges. The UI could be improved to make it better because I had to watch many tutorials to become familiar with their UI flow and integrations."
"The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface."
"I would like to see Gigya implement additional disaster recovery systems."
"The user access and authorization features need to be improved. I have struggled to give different access to different users in the same application."
"I have struggled to give different access to different users in the same application."
 

Pricing and Cost Advice

"The price of Okta Workforce Identity is reasonable."
"Though I don't know about the licensing model of the product, I wouldn't be surprised if Okta offers a per user license subscription model."
"The solution's pricing model could be better for SMBs."
"The price of Okta Workforce Identity is competitively priced. We pay annually for the use of the solution."
"We pay 23 pence (approximately $0.30 USD) per user, annually, for 150,000 users."
"The product has a user-based license model."
"It is costly for large companies."
"I believe it competes well. The pricing is pretty competitive. I know that Microsoft also provides something similar with its MFA and identity services."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
7%
Government
6%
Manufacturing Company
14%
Computer Software Company
12%
Comms Service Provider
7%
Energy/Utilities Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise24
Large Enterprise59
No data available
 

Questions from the Community

What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
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Also Known As

Okta Customer Identity, Workforce Identity
Gigya Customer Identity Management
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about Microsoft, Okta, SailPoint and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: May 2026.
894,998 professionals have used our research since 2012.