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Okta Platform vs SAP Customer Data Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Okta Platform
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
116
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (3rd), Privileged Access Management (PAM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), ZTNA as a Service (2nd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (1st)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (2nd)
 

Mindshare comparison

Okta Platform and SAP Customer Data Cloud aren’t in the same category and serve different purposes. Okta Platform is designed for Identity and Access Management as a Service (IDaaS) (IAMaaS) and holds a mindshare of 8.9%, down 13.4% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 30.2% mindshare, down 37.5% since last year.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Okta Platform8.9%
Microsoft Entra ID15.0%
Google Cloud Identity8.0%
Other68.1%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Social Login Mindshare Distribution
ProductMindshare (%)
SAP Customer Data Cloud30.2%
LoginRadius37.5%
Akamai Identity Cloud27.1%
Other5.199999999999989%
Social Login
 

Featured Reviews

Nithin-Reddy - PeerSpot reviewer
Product Developer at Cognizant
Single secure login has simplified daily access and strengthened multi-factor protection
Okta Platform offers several valuable features. The first one is Single Sign-On, which allows users to log in once and gain access to multiple applications without needing to enter credentials repeatedly. I believe that is one of the best features. The second one is multi-factor authentication (MFA). It adds an extra layer of security by requiring users to verify their identity through multiple methods such as a password and a mobile verification code. I use it mostly to manage secure access to enterprise applications and cloud services. Other features include user lifecycle management and integration with cloud applications. I myself have relied mostly on multi-factor authentication (MFA) because I tend to log in every day and whenever I am working or take a break, I use this multi-factor authentication to sign in. Okta Platform simplifies identity management, improves security, and allows employees to access multiple applications through a single secure login. I believe this is a very good feature. Okta Platform has improved our organization through user authentication with features like Single Sign-On and multi-factor authentication. I believe the features it provides simplify identity management, improve security, and fulfill the need for secure and centralized identity and access management.
reviewer1549194 - PeerSpot reviewer
Specialist Programmer at a tech services company with 10,001+ employees
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If anyone asks for a suggestion, I will definitely suggest Okta Platform."
"We face no challenges in integrating the product with our legacy systems."
"The key feature of the solution is the multifactor authentication itself."
"I think all the functions of the solution are vital and important because life cycle management is important for some companies. The Single Sign-On feature is fantastic for different customers and advanced server access is really good for access to the servers."
"We find the solution to be stable."
"The MFA part is the best. MFA provided most of the security that we were looking at with respect to the second level of authentication. Okta Workforce Identity provides a number of options with respect to multifactor authentication, such as the app, phone call, and text. These options provide different ways of logging in for users, and they were a lot more than what we needed. This is certainly a very good feature of Okta Workforce Identity."
"The onboarding is the solution's most valuable aspect, as it helps us save time in terms of creating a password for each of the SaaS applications versus Okta, where you have this one single pane of glass to see who has what application or who needs which application."
"Okta integrates well with other solutions. Once you have integrated an application into Okta and onboarded a user, they will be onboarded for just-in-time provisioning."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
"In our first year using the product we were able to save over double the cost of the product in vendor and maintenance fees."
"It has enhanced the security and customer satisfaction of our customers."
 

Cons

"We experienced some technical glitches that need to be resolved."
"Okta Workforce Identity could improve the support system, they are too slow."
"Okta is like a luxury product, and it's not the most affordable one."
"The solution lacks an on-premises deployment model so it can't offer a hybrid solution. It would be ideal if clients had options that weren't just cloud-based."
"Okta can consider to become also a password vaulting manager."
"Okta Workforce Identity can improve by having more features in governance."
"It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it."
"Okta Platform can be improved by enhancing the mobile application because sometimes it has issues."
"I have struggled to give different access to different users in the same application."
"I would like to see Gigya implement additional disaster recovery systems."
"The user access and authorization features need to be improved. I have struggled to give different access to different users in the same application."
 

Pricing and Cost Advice

"It is costly for large companies."
"The licensing is per user per month and includes full technical support."
"The price of the solution is fair for what it offers."
"It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"
"Okta has fairly competitive pricing."
"The licensing model is fine for general service usage. However, the charges for API features and API tokens can be quite high."
"Okta's pricing is right where it needs to be and right in the middle of the market."
"Pricing might be high, but it comes down when the number of people using the product goes up."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
7%
Educational Organization
6%
Manufacturing Company
15%
Computer Software Company
12%
Comms Service Provider
7%
Performing Arts
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise25
Large Enterprise60
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
What is your primary use case for Okta Workforce Identity?
I don't have many details about Okta Workforce Identity. I use the tool just to sign in to different applications that we have. We basically set up Okta Workforce Identity in our mobile phone. We d...
Ask a question
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Also Known As

Okta Customer Identity, Workforce Identity
Gigya Customer Identity Management
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about Microsoft, Okta, One Identity and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: May 2026.
896,692 professionals have used our research since 2012.