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Okta Platform vs SAP Customer Data Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Okta Platform
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
106
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (3rd), Privileged Access Management (PAM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), ZTNA as a Service (3rd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (2nd)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (3rd)
 

Mindshare comparison

Okta Platform and SAP Customer Data Cloud aren’t in the same category and serve different purposes. Okta Platform is designed for Identity and Access Management as a Service (IDaaS) (IAMaaS) and holds a mindshare of 8.9%, down 14.0% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 33.3% mindshare.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Okta Platform8.9%
Microsoft Entra ID16.8%
Google Cloud Identity9.3%
Other65.0%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Social Login Mindshare Distribution
ProductMindshare (%)
SAP Customer Data Cloud33.3%
LoginRadius37.0%
Akamai Identity Cloud27.8%
Other1.9000000000000057%
Social Login
 

Featured Reviews

Vanga Sainithinreddy - PeerSpot reviewer
Product Developer at a tech vendor with 10,001+ employees
Single secure login has simplified daily access and strengthened multi-factor protection
Okta Platform offers several valuable features. The first one is Single Sign-On, which allows users to log in once and gain access to multiple applications without needing to enter credentials repeatedly. I believe that is one of the best features. The second one is multi-factor authentication (MFA). It adds an extra layer of security by requiring users to verify their identity through multiple methods such as a password and a mobile verification code. I use it mostly to manage secure access to enterprise applications and cloud services. Other features include user lifecycle management and integration with cloud applications. I myself have relied mostly on multi-factor authentication (MFA) because I tend to log in every day and whenever I am working or take a break, I use this multi-factor authentication to sign in. Okta Platform simplifies identity management, improves security, and allows employees to access multiple applications through a single secure login. I believe this is a very good feature. Okta Platform has improved our organization through user authentication with features like Single Sign-On and multi-factor authentication. I believe the features it provides simplify identity management, improve security, and fulfill the need for secure and centralized identity and access management.
reviewer1549194 - PeerSpot reviewer
Specialist Programmer at a tech services company with 10,001+ employees
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool provides a single place of contact for managing users. We only need to manage users in Okta Workforce Identity, eliminating the need to duplicate efforts across different systems. For example, if a user needs to be decommissioned, we don't have to go through all the systems and cloud services; we delete the user in one place. This process is automated with our HR system for both organizations, simplifying user lifecycle management."
"You get a real value for your money; whatever amount you spend, you get a bang for it, as Okta Platform is decently priced, delivers the features and functionality you need, and satisfies your use cases without hidden costs or add-ons for integration."
"The most valuable feature in Okta Workforce Identity is the single sign-on, universal directory, and lifecycle management."
"Okta Platform has positively impacted our organization because our staff can connect to all tools and applications we use from a single location, which has saved us time."
"A solution that's easy to use, stable, and reliable."
"Valuable features include UD, SSO functionality, MFA and Adaptive MFA functionality, ability to link multiple Directory databases with UD."
"Okta integrates well with other solutions. Once you have integrated an application into Okta and onboarded a user, they will be onboarded for just-in-time provisioning."
"The most valuable functions are Single Sign-On (SSO) and Multi-Factor Authentication (MFA)."
"In our first year using the product we were able to save over double the cost of the product in vendor and maintenance fees."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
"It has enhanced the security and customer satisfaction of our customers."
 

Cons

"RESTful Web Service calls and their response seem a bit slow."
"We faced some challenges during the Okta Identity Workforce deployment. Integrating with AWS and other cloud services posed some limitations with federated options. For instance, features like automatic user addition from AWS to the tool were missing, requiring manual intervention. The API is limited compared to the manual configuration possible through the UI."
"It's not compatible with on-premises installations, unless you host it as a SaaS."
"Areas for improvement with Okta Workforce Identity would be in the governance place; for me, it is light."
"The pricing could be improved."
"Okta Workforce Identity can improve by having more features in governance."
"Okta Platform does not recognize when I have already verified myself once on my HubSpot login across multiple tabs."
"RESTful Web Service calls and their response seem a bit slow."
"I would like to see Gigya implement additional disaster recovery systems."
"I have struggled to give different access to different users in the same application."
"The user access and authorization features need to be improved. I have struggled to give different access to different users in the same application."
 

Pricing and Cost Advice

"The licensing model is fine for general service usage. However, the charges for API features and API tokens can be quite high."
"The solution is really expensive."
"It is costly for large companies."
"Workforce Identity is well-priced."
"It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model."
"The cost per user for this solution is really high and could be reduced."
"The product is expensive compared to other vendors."
"Pricing might be high, but it comes down when the number of people using the product goes up."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
7%
Educational Organization
6%
Manufacturing Company
14%
Computer Software Company
12%
Comms Service Provider
7%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise22
Large Enterprise54
No data available
 

Questions from the Community

What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
Ask a question
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Also Known As

Okta Customer Identity, Workforce Identity
Gigya Customer Identity Management
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about Microsoft, Okta, SailPoint and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: April 2026.
887,041 professionals have used our research since 2012.