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Okta Workforce Identity vs SAP Customer Data Cloud comparison

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Buyer's Guide
Identity and Access Management as a Service (IDaaS) (IAMaaS)
June 2022
Find out what your peers are saying about Microsoft, Okta, SailPoint and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: June 2022.
607,332 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the ease of scalability.""We're using the whole suite: device management, user credentials, everything that's possible.""Azure Active Directory provides access to resources in a very secure manner. We can detect which user is logging in to access resources on the cloud. It gives us a comprehensive audit trace in terms of from where a user signed in and whether a sign-in is a risky sign-in or a normal sign-in. So, there is a lot of security around the access to resources, which helps us in realizing that a particular sign-in is not a normal sign-in. If a sign-in is not normal, Azure Active Directory automatically blocks it for us and sends us an email, and unless we allow that user, he or she won't be able to log in. So, the User Identity Protection feature is the most liked feature for me in Azure Active Directory.""The initial setup was very straightforward.""It enhanced our end user experience quite a bit. Instead of the days of having to contact the service desk with challenges for choosing their password, users can go in and do it themselves locally, regardless of where they are in the world. This has certainly made it a better experience accessing their applications. Previously, a lot of times, they had to remember multiple usernames and passwords for different systems. This solution brings it all together, using a single sign-on experience.""With Azure Conditional Access you can specify network locations where you want some of the services in the organization to be available to users, and where you don't want users to have access.""It's definitely both stable and scalable.""The scalability is good now, and I find it to be more stable and faster since scaling up to ESX."

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"Having a single sign-on to all our applications.""This solution has a lot of capabilities and features.""The product requires very little maintenance.""The solution so far has been very stable.""The most valuable features of Okta Workforce Identity are SSO, MFA, and beneficial feature sets.""We find the solution to be reliable for our customers and it is nice that it is cloud-based and can be accessed from anywhere.""The initial setup is easy.""I am able to authenticate my users on cloud and SaaS applications such as Workday through Okta workflows."

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"SAP CDC is very easy to use and the best part about this tool is its documentation."

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Cons
"Azure Active Directory could be made easier to use. We have large amounts of data and storage. We are looking for video files and media content for applications, we will think about options, such as cloud storage or a CDN.""Active Directory could always be more secure. Right now, we've got two-factor authentications. All services based on Active Directory have a username and password. If somebody hacked our username, they could easily get all the data from our side. So I want two-factor authentication and a stronger password policy from Active Directory. The domain controllers should be more secure as well.""One thing that bothers me about Azure AD is that I can't specify login hours. I have to use an on-premises instance of Active Directory if I want to specify the hours during which a user can log in. For example, if I want to restrict login to only be possible during working hours, to prevent overtime payments or to prevent lawsuits, I can't do this using only Azure AD.""Azure Active Directory could improve the two-factor authentication.""If your organization requires additional security then the subscription will be more expensive.""Overall, it's not a very intuitive solution.""The conditional access rules are a little limiting. There's greater scope for the variety of rules and conditions you could put in that rules around a more factual authentication for other users. If you have an Azure AD setup, you can then connect to other people's Azure AD, but you don't have a huge amount of control in terms of what you can do. Greater control over guest users and guest access would be better. It's pretty good as it is but that could be improved.""Microsoft is working with Microsoft Identity Manager for Active Directory on-premise. It will be very important to have these identity management solutions directly in Azure Active Directory. It's very important to have some kind of Azure identity manager as a technology for identity and access management for working both in the cloud and inside the Azure suite."

More Azure Active Directory (Azure AD) Cons →

"This user integration with the Okta integration network could be simplified.""It can have more API integrations.""You can't hide the device when you're checking logs.""Okta Workforce Identity could improve the way passwords are reset and how it interfaces with Microsoft.""The guest user access could be improved.""Okta Workforce Identity can improve by having more features in governance.""The solution should have greater on-premises availability, not just cloud and more package customization in its processing.""Okta Workforce Identity could improve the support system, they are too slow."

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"I have struggled to give different access to different users in the same application."

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Pricing and Cost Advice
  • "Licensing fees are paid on a monthly basis and the cost depends on the number of users."
  • "This product is sold as part of the enterprise package and our licensing fees are paid on a yearly basis."
  • "MFA and P2 licenses for two Azures for fully-enabled scenarios and features cost a lot of money. This is where Okta is trying to get the prices down."
  • "We are a non-profit organization, so we get good prices from Microsoft for their products. It is working well, but it could be cheaper. For the type of organization we are, it would be good if they could give a little bit more and be more generous like Google, which has completely free services. Microsoft has free versions or web services called Office 365 E1, which is free for use, but we want to have it with more qualified clients."
  • "We pay about $35 per user."
  • "I think we're on the E3 — I think it was about 35 dollars per user."
  • "We got a good deal. If you get rid of all the products providing features that Azure Suite can provide, then it makes sense cost-wise."
  • "Microsoft has a free version of Azure AD. So, if you don't do a lot of advanced features, then you can use the free version, which is no cost at all because it is underpinning Office 365. Because Microsoft gives it to you as a SaaS, so there are no infrastructure costs whatsoever that you need to incur. If you use the free version, then it is free. If you use the advanced features (that we use), it is a license fee per user."
  • More Azure Active Directory (Azure AD) Pricing and Cost Advice →

  • "It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"
  • "License is around US$20,000 annually."
  • "I believe it competes well. The pricing is pretty competitive. I know that Microsoft also provides something similar with its MFA and identity services."
  • "It is costly for large companies."
  • "The price of this product could be lower."
  • "It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model."
  • "The pricing is reasonable."
  • "This solution is costly. Pricing is decent if you have less users, but it significantly goes up the more users you have, with its cost not justified."
  • More Okta Workforce Identity Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It's included within a wider bundle of Microsoft 365 products.
    Top Answer:The ability to manage and authenticate against on-premises solutions would be beneficial.
    Top Answer:The most valuable feature in Okta Workforce Identity is the single sign-on, universal directory, and lifecycle… more »
    Top Answer:The cost per user for this solution is really high and could be reduced. We have experienced some challenges in… more »
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    Comparisons
    Also Known As
    Azure Active Directory
    Gigya Customer Identity Management
    Learn More
    Overview


    Azure Active Directory (Azure AD), part of Microsoft Entra, is an enterprise identity service that provides single sign-on, multifactor authentication, and conditional access to guard against 99.9 percent of cybersecurity attacks.

    Azure Active Directory (Azure AD) is a cloud-based identity and access management service. This service helps your employees access external resources, such as Microsoft 365, the Azure portal, and thousands of other SaaS applications. Azure Active Directory also helps them access internal resources like apps on your corporate intranet network, along with any cloud apps developed for your own organization.

    Azure AD is intended for:

    • IT admins: As an IT admin, use Azure AD to control access to your apps and your app resources, based on your business requirements. For example, you can use Azure AD to require multi-factor authentication when accessing important organizational resources. You can also use Azure AD to automate user provisioning between your existing Windows Server AD and your cloud apps, including Microsoft 365. Finally, Azure AD gives you powerful tools to automatically help protect user identities and credentials and to meet your access governance requirements.
    • App developers: As an app developer, you can use Azure AD as a standards-based approach for adding single sign-on (SSO) to your app, allowing it to work with a user's pre-existing credentials. Azure AD also provides APIs that can help you build personalized app experiences using existing organizational data. 
    • Microsoft 365, Office 365, Azure, or Dynamics CRM Online subscribers: As a subscriber, you're already using Azure AD. Each Microsoft 365, Office 365, Azure, and Dynamics CRM Online tenant is automatically an Azure AD tenant. You can immediately start to manage access to your integrated cloud apps.

    Okta is an enterprise grade identity management service, built from the ground up in the cloud and delivered with an unwavering focus on customer success. With Okta, IT can manage access across any application, person or device. Whether the people are employees, partners or customers or the applications are in the cloud, on-premises or on a mobile device, Okta helps IT become more secure, make people more productive, and maintain compliance. Okta is an on-demand identity and access management service for web based applications, both in the cloud and behind the firewall.

    SAP's Customer Data Cloud helps grow your audience and build trusted, personalized customer relationships based on transparency and personal data control.

    Offer
    Learn more about Azure Active Directory (Azure AD)
    Learn more about Okta Workforce Identity
    Learn more about SAP Customer Data Cloud
    Sample Customers
    Azure Active Directory is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
    Box, Groupon, National Geographic, Western Union, DocuSign
    Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
    Top Industries
    REVIEWERS
    Financial Services Firm16%
    Manufacturing Company12%
    Computer Software Company10%
    Energy/Utilities Company6%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Comms Service Provider15%
    Financial Services Firm8%
    Government6%
    REVIEWERS
    Manufacturing Company25%
    Computer Software Company15%
    Comms Service Provider15%
    Healthcare Company10%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Comms Service Provider15%
    Government6%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Computer Software Company37%
    Comms Service Provider10%
    Manufacturing Company7%
    Government5%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise13%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise15%
    Large Enterprise66%
    REVIEWERS
    Small Business39%
    Midsize Enterprise17%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise10%
    Large Enterprise75%
    Buyer's Guide
    Identity and Access Management as a Service (IDaaS) (IAMaaS)
    June 2022
    Find out what your peers are saying about Microsoft, Okta, SailPoint and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: June 2022.
    607,332 professionals have used our research since 2012.

    Okta Workforce Identity is ranked 2nd in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 25 reviews while SAP Customer Data Cloud is ranked 1st in Social Login with 1 review. Okta Workforce Identity is rated 8.6, while SAP Customer Data Cloud is rated 8.0. The top reviewer of Okta Workforce Identity writes "Stable and reliable solution but the application updates are lacking". On the other hand, the top reviewer of SAP Customer Data Cloud writes "Customizable, enhances security, and the Consent Management functionality is helpful". Okta Workforce Identity is most compared with Google Cloud Identity, SailPoint IdentityIQ, Auth0, Duo Security and Zscaler Private Access, whereas SAP Customer Data Cloud is most compared with Auth0, ForgeRock, SAP Identity Management, CyberArk Privileged Access Manager and SailPoint IdentityIQ.

    We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.