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Okta Platform vs SAP Customer Data Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Okta Platform
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
116
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (3rd), Privileged Access Management (PAM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), ZTNA as a Service (2nd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (1st)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (2nd)
 

Mindshare comparison

Okta Platform and SAP Customer Data Cloud aren’t in the same category and serve different purposes. Okta Platform is designed for Identity and Access Management as a Service (IDaaS) (IAMaaS) and holds a mindshare of 8.9%, down 13.4% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 30.2% mindshare, down 37.5% since last year.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Okta Platform8.9%
Microsoft Entra ID15.0%
Google Cloud Identity8.0%
Other68.1%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Social Login Mindshare Distribution
ProductMindshare (%)
SAP Customer Data Cloud30.2%
LoginRadius37.5%
Akamai Identity Cloud27.1%
Other5.199999999999989%
Social Login
 

Featured Reviews

Nithin-Reddy - PeerSpot reviewer
Product Developer at Cognizant
Single secure login has simplified daily access and strengthened multi-factor protection
Okta Platform offers several valuable features. The first one is Single Sign-On, which allows users to log in once and gain access to multiple applications without needing to enter credentials repeatedly. I believe that is one of the best features. The second one is multi-factor authentication (MFA). It adds an extra layer of security by requiring users to verify their identity through multiple methods such as a password and a mobile verification code. I use it mostly to manage secure access to enterprise applications and cloud services. Other features include user lifecycle management and integration with cloud applications. I myself have relied mostly on multi-factor authentication (MFA) because I tend to log in every day and whenever I am working or take a break, I use this multi-factor authentication to sign in. Okta Platform simplifies identity management, improves security, and allows employees to access multiple applications through a single secure login. I believe this is a very good feature. Okta Platform has improved our organization through user authentication with features like Single Sign-On and multi-factor authentication. I believe the features it provides simplify identity management, improve security, and fulfill the need for secure and centralized identity and access management.
reviewer1549194 - PeerSpot reviewer
Specialist Programmer at a tech services company with 10,001+ employees
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the tool's workflows, which is user-friendly. It can integrate with different applications. I particularly like that users are delighted to access their applications without the hassle of entering their username and password each time. It truly enhances user-friendliness."
"The initial setup of Okta Workforce Identity is straightforward. I was able to get an environment ready within half a day."
"My first application was supported by this architecture, and studying Okta Platform helped me develop that architecture because my previous architecture was not effective."
"We find the solution to be reliable for our customers and it is nice that it is cloud-based and can be accessed from anywhere."
"Overall, I have had a good experience."
"The provisioning functionality has been the most valuable. This solution has good performance, fast integration and is very responsive."
"It offers very helpful support. The technical team is very helpful."
"Okta's great for their federation capabilities where it lets the IT team enable business with anyone using common federation features across SaaS, PaaS, IaaS, and internal applications."
"In our first year using the product we were able to save over double the cost of the product in vendor and maintenance fees."
"It has enhanced the security and customer satisfaction of our customers."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
 

Cons

"We've not had any problems with Okta."
"The training is too costly."
"Okta Workforce Identity can improve by having more features in governance."
"I have worked on Okta Platform's IGA features, and they were not great or up to the mark."
"The lifecycle management part can be improved. It should also have identity governance and the ability to choose a specific factor authentication at the application level. Its licensing and pricing can also be improved."
"The only area of concern in the solution stems from the fact that my company needs some help regarding the setup phase from a partner."
"It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it."
"Okta Workforce Identity could improve the way passwords are reset and how it interfaces with Microsoft."
"I have struggled to give different access to different users in the same application."
"The user access and authorization features need to be improved. I have struggled to give different access to different users in the same application."
"I would like to see Gigya implement additional disaster recovery systems."
 

Pricing and Cost Advice

"The product has a user-based license model."
"Okta Customer Identity is not an expensive solution."
"The solution is not the cheapest but not the most expensive. They are in the middle rating."
"The solution’s pricing needs to be reasonable. You are dealing with a lot of components and the pricing is component-based."
"The price of the solution is fair for what it offers."
"Workforce Identity is well-priced."
"The pricing for Okta Workforce Identity could still be improved or made cheaper. It costs from 50 to 100 euros a year per user. Okta Workforce Identity has different packages you can choose from, and my previous company had all of them, particularly the full Okta suite."
"The solution's pricing model could be better for SMBs."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
7%
Educational Organization
6%
Manufacturing Company
15%
Computer Software Company
12%
Comms Service Provider
7%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise25
Large Enterprise60
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
What is your primary use case for Okta Workforce Identity?
I don't have many details about Okta Workforce Identity. I use the tool just to sign in to different applications that we have. We basically set up Okta Workforce Identity in our mobile phone. We d...
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Also Known As

Okta Customer Identity, Workforce Identity
Gigya Customer Identity Management
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about Microsoft, Okta, One Identity and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: May 2026.
896,563 professionals have used our research since 2012.