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Auth0 Platform vs SAP Customer Data Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Auth0 Platform
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
37
Ranking in other categories
Single Sign-On (SSO) (3rd), Access Management (3rd), Customer Identity and Access Management (CIAM) (2nd), AI IT Support (2nd)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (2nd)
 

Mindshare comparison

Auth0 Platform and SAP Customer Data Cloud aren’t in the same category and serve different purposes. Auth0 Platform is designed for Customer Identity and Access Management (CIAM) and holds a mindshare of 12.5%, down 19.3% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 30.2% mindshare, down 37.5% since last year.
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
Auth0 Platform12.5%
Okta Platform14.4%
Ping Identity Platform7.6%
Other65.5%
Customer Identity and Access Management (CIAM)
Social Login Mindshare Distribution
ProductMindshare (%)
SAP Customer Data Cloud30.2%
LoginRadius37.5%
Akamai Identity Cloud27.1%
Other5.199999999999989%
Social Login
 

Featured Reviews

reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Identity workflows have transformed how we secure logins and manage user access daily
There are different elements to the best features Auth0 Platform offers, and I have touched on them, particularly the ability to help applications authenticate and authorize their users and manage their identities. A big point is identity federation, allowing connections across multiple identity providers, enabling users to log in using existing accounts due to databases and enterprise identity systems. A strong security feature is provided, particularly with their MFA, multi-factor authentication, which includes bot detection and brute-force protection, along with breached password detection, which is really good as an added extra. Auth0 Platform has positively impacted our organization, particularly in terms of usability. While we are not selling it directly, I find the platform easy to use for authenticating different users. Our own services team handles the implementation, so I cannot comment on the ease of that process. However, whenever we have had contracts and bids to roll out services, it has been really easy. We have seen improved security due to the implementation of Auth0 Platform. User management, such as creating and deleting users, is all about enhancing the user experience, which is massive. We assist with password resets and account linking. The time to implement is shorter, and we maintain a consistent user experience with a secure login flow, benefiting from a faster implementation due to the universal login, providing a hosted login page customizable by developers.
reviewer1549194 - PeerSpot reviewer
Specialist Programmer at a tech services company with 10,001+ employees
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The valuable features are that it is extremely secure and that it's developer-friendly."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"When comparing Auth0 Platform with Azure, you have to do a lot of things yourself if you want it to work and look and feel in a certain way, but with Auth0 Platform, that comes more out of the box."
"I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."
"It is scalable, it is safe, and it has all the features that an organization needs or might need in the future, making it future-proof."
"The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"Auth0 Platform's best features include automating the entire login stream in a secure way, providing storage for user credentials, offering a robust password reset facility that users can use by themselves without involving any of my support personnel, and providing a log of all user interactions in terms of logins, logouts, and password resets."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"It has enhanced the security and customer satisfaction of our customers."
"In our first year using the product we were able to save over double the cost of the product in vendor and maintenance fees."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
 

Cons

"Our experience with customer service has been a mixed bag."
"This is a costly solution and the price of it should be reduced."
"Regarding improvements for Auth0 Platform, during the last time I used it, I observed that during log analysis or when using the search or filter options, I missed some features."
"When they introduced the Organizations feature they did support different login screens per organization. However, they introduced a dependency between this feature and another called the New Universal Login Experience. The New Experience is a more lightweight login screen, but it is much less customizable. For example, today, we are able to fully customize our login screen and even control the background image according to the time of day. We have code to do that. But we are not able to write code anymore in the New Experience."
"Scalability is quite vast, but it does lead to higher pricing as usage increases."
"The price modelling is a bit confusing on the site and can be costly."
"Auth0 Platform works pretty well, but ways it can be improved include the universally cited complaint that the free tier is generous, but the jump to paid can be steep for a growing startup."
"Auth0 Platform is not as flexible compared to ForgeRock or IBM Security Access Manager."
"I would like to see Gigya implement additional disaster recovery systems."
"The user access and authorization features need to be improved. I have struggled to give different access to different users in the same application."
 

Pricing and Cost Advice

"Pricing of Auth0 is a pain point. Their pricing model is very confusing, at least for an enterprise. I don't like their pricing model. I think it's too aggressive. It's not very cheap for a service that only does authentication."
"It is a relatively inexpensive product in the industry."
"The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered some free services while still providing excellent functionality."
"I am pretty happy with the pricing model of Auth0. It is very clear for me. Considering our scale, the features that we are using, and additional features that we bought, we still find it great. If you split the costs for the whole year and calculate the number of people you needed to hire, it always comes out to be much lesser than what we would have spent on building our own solution."
"There are different price levels: B2B, B2C, and enterprise. The basic plan is about $1,500 per month."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Comms Service Provider
9%
Computer Software Company
8%
Manufacturing Company
15%
Computer Software Company
12%
Comms Service Provider
7%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise14
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Auth0?
Before Auth0 Platform, setting up a secure authentication system for a new service from scratch would typically take one to two weeks when you factor in implementation and testing. With Auth0 Platf...
What needs improvement with Auth0?
The number one area I want to see improved is token and session management documentation for complex enterprise environments. The quickstart guides are great for getting started, but once you move ...
What is your primary use case for Auth0?
We adopted it at the enterprise level as a reliable authentication solution for our Java Spring Boot-based API, and it has been a meaningful part of our backend security stack for a considerable ti...
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Also Known As

No data available
Gigya Customer Identity Management
 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about Okta, Ping Identity, Microsoft and others in Customer Identity and Access Management (CIAM). Updated: June 2026.
900,228 professionals have used our research since 2012.