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Auth0 Platform vs SAP Customer Data Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Auth0 Platform
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
33
Ranking in other categories
Single Sign-On (SSO) (3rd), Access Management (3rd), Customer Identity and Access Management (CIAM) (2nd), AI IT Support (3rd)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (3rd)
 

Mindshare comparison

Auth0 Platform and SAP Customer Data Cloud aren’t in the same category and serve different purposes. Auth0 Platform is designed for Customer Identity and Access Management (CIAM) and holds a mindshare of 13.3%, down 19.0% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 33.3% mindshare.
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
Auth0 Platform13.3%
Okta Platform15.3%
Ping Identity Platform7.9%
Other63.5%
Customer Identity and Access Management (CIAM)
Social Login Mindshare Distribution
ProductMindshare (%)
SAP Customer Data Cloud33.3%
LoginRadius37.0%
Akamai Identity Cloud27.8%
Other1.9000000000000057%
Social Login
 

Featured Reviews

reviewer2805510 - PeerSpot reviewer
Partner Account manager at a wholesaler/distributor with 51-200 employees
Identity workflows have transformed how we secure logins and manage user access daily
There are different elements to the best features Auth0 Platform offers, and I have touched on them, particularly the ability to help applications authenticate and authorize their users and manage their identities. A big point is identity federation, allowing connections across multiple identity providers, enabling users to log in using existing accounts due to databases and enterprise identity systems. A strong security feature is provided, particularly with their MFA, multi-factor authentication, which includes bot detection and brute-force protection, along with breached password detection, which is really good as an added extra. Auth0 Platform has positively impacted our organization, particularly in terms of usability. While we are not selling it directly, I find the platform easy to use for authenticating different users. Our own services team handles the implementation, so I cannot comment on the ease of that process. However, whenever we have had contracts and bids to roll out services, it has been really easy. We have seen improved security due to the implementation of Auth0 Platform. User management, such as creating and deleting users, is all about enhancing the user experience, which is massive. We assist with password resets and account linking. The time to implement is shorter, and we maintain a consistent user experience with a secure login flow, benefiting from a faster implementation due to the universal login, providing a hosted login page customizable by developers.
reviewer1549194 - PeerSpot reviewer
Specialist Programmer at a tech services company with 10,001+ employees
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"After migrating to Auth0 from a custom authentication system, we noticed substantial improvements in developer productivity, auth-related implementations, and reduced login flow flaky tests."
"It is scalable, it is safe, and it has all the features that an organization needs or might need in the future, making it future-proof."
"It offers stronger security and flexibility with API keys, which are generated on runtime."
"One of the main reasons we switched to Auth0 is that supporting an on-prem version required a certain amount of expertise and management and we didn't need to be spending money on that if we were using a software as a service provider."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"The measurable improvements I have seen in scalability, security, and velocity since implementing Auth0 are mostly that I don't have to worry about adding new features because a lot of features are available out of the box when it comes to identity-related features."
"This solution does what we want it to do."
"The valuable features are that it is extremely secure and that it's developer-friendly."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
"It has enhanced the security and customer satisfaction of our customers."
"In our first year using the product we were able to save over double the cost of the product in vendor and maintenance fees."
 

Cons

"There could be easy integration with IoT devices for the product."
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"This is a costly solution and the price of it should be reduced."
"Auth0 Platform has an extension in the marketplace to see whatever applications I have assigned to the user. It would be easier if, as developed in Okta, they had an end-user dashboard integrated directly with Auth0 Platform's dashboard itself."
"Our experience with customer service has been a mixed bag."
"Auth0 Platform works pretty well, but ways it can be improved include the universally cited complaint that the free tier is generous, but the jump to paid can be steep for a growing startup."
"The initial setup was somewhat complex. Although documentation is available, it does not specify the exact format for multiple logout URLs or multi-tenant URLs, so sometimes I had to try different methods until it worked."
"If you’re not a developer, you need to spend time exploring more."
"I would like to see Gigya implement additional disaster recovery systems."
"The user access and authorization features need to be improved. I have struggled to give different access to different users in the same application."
"I have struggled to give different access to different users in the same application."
 

Pricing and Cost Advice

"Pricing of Auth0 is a pain point. Their pricing model is very confusing, at least for an enterprise. I don't like their pricing model. I think it's too aggressive. It's not very cheap for a service that only does authentication."
"There are different price levels: B2B, B2C, and enterprise. The basic plan is about $1,500 per month."
"It is a relatively inexpensive product in the industry."
"I am pretty happy with the pricing model of Auth0. It is very clear for me. Considering our scale, the features that we are using, and additional features that we bought, we still find it great. If you split the costs for the whole year and calculate the number of people you needed to hire, it always comes out to be much lesser than what we would have spent on building our own solution."
"The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered some free services while still providing excellent functionality."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
9%
Computer Software Company
8%
Manufacturing Company
14%
Computer Software Company
12%
Comms Service Provider
6%
Energy/Utilities Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise13
No data available
 

Questions from the Community

What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
I have just explored the pricing and licensing of Auth0 Platform, but I cannot recollect the exact figure. I know that pricing is mentioned in the documentation, such as how much they will charge f...
What needs improvement with Auth0?
I find the process of managing roles, permissions, or MFA changes in Auth0 to be straightforward; it has a very user-friendly UI. However, at times I find it difficult to understand the role. In my...
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Also Known As

No data available
Gigya Customer Identity Management
 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about Okta, Ping Identity, Microsoft and others in Customer Identity and Access Management (CIAM). Updated: April 2026.
890,088 professionals have used our research since 2012.