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Auth0 Platform vs SAP Customer Data Cloud comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Auth0 Platform
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
41
Ranking in other categories
Single Sign-On (SSO) (4th), Access Management (3rd), Customer Identity and Access Management (CIAM) (2nd), AI IT Support (3rd)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (1st)
 

Mindshare comparison

Auth0 Platform and SAP Customer Data Cloud aren’t in the same category and serve different purposes. Auth0 Platform is designed for Customer Identity and Access Management (CIAM) and holds a mindshare of 11.4%, down 17.3% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 28.7% mindshare, up 27.3% since last year.
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
Auth0 Platform11.4%
Okta Platform14.3%
Ping Identity Platform7.5%
Other66.8%
Customer Identity and Access Management (CIAM)
Social Login Mindshare Distribution
ProductMindshare (%)
SAP Customer Data Cloud28.7%
LoginRadius32.4%
Akamai Identity Cloud23.4%
Other15.5%
Social Login
 

Featured Reviews

reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Identity workflows have transformed how we secure logins and manage user access daily
There are different elements to the best features Auth0 Platform offers, and I have touched on them, particularly the ability to help applications authenticate and authorize their users and manage their identities. A big point is identity federation, allowing connections across multiple identity providers, enabling users to log in using existing accounts due to databases and enterprise identity systems. A strong security feature is provided, particularly with their MFA, multi-factor authentication, which includes bot detection and brute-force protection, along with breached password detection, which is really good as an added extra. Auth0 Platform has positively impacted our organization, particularly in terms of usability. While we are not selling it directly, I find the platform easy to use for authenticating different users. Our own services team handles the implementation, so I cannot comment on the ease of that process. However, whenever we have had contracts and bids to roll out services, it has been really easy. We have seen improved security due to the implementation of Auth0 Platform. User management, such as creating and deleting users, is all about enhancing the user experience, which is massive. We assist with password resets and account linking. The time to implement is shorter, and we maintain a consistent user experience with a secure login flow, benefiting from a faster implementation due to the universal login, providing a hosted login page customizable by developers.
it_user1549194 - PeerSpot reviewer
Specialist Programmer at a tech services company with 10,001+ employees
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If we had to develop our own and manage it, it would take years of development and maintenance. In those terms, it’s definitely beneficial."
"What attracted me to Auth0 Platform is how simple and easy it is to implement with my applications."
"After migrating to Auth0 from a custom authentication system, we noticed substantial improvements in developer productivity, auth-related implementations, and reduced login flow flaky tests."
"I really appreciate the custom branding page where you can drag and drop to customize how you want the login page to appear, including the design, so there is less code writing and more focus on how you want it to be presentable with minimum effort."
"The measurable improvements I have seen in scalability, security, and velocity since implementing Auth0 are mostly that I don't have to worry about adding new features because a lot of features are available out of the box when it comes to identity-related features."
"Auth0 has the best support ever."
"Auth0 supports over 30 social logins with support for the major ones such as Facebook, Twitter and Google, and also allows custom social connections through their extensions framework, which provides a great amount of flexibility to solution architects."
"This is much better because everything is wrapped and normalized through one service."
"It has enhanced the security and customer satisfaction of our customers."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
"In our first year using the product we were able to save over double the cost of the product in vendor and maintenance fees."
 

Cons

"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"The price modelling is a bit confusing on the site and can be costly."
"Scalability is quite vast, but it does lead to higher pricing as usage increases."
"This is a costly solution and the price of it should be reduced."
"The product could use a more flexible administration structure in the next release."
"In my previous experience a couple of months ago, I checked and the permissions assigned to the user were not working, but then I had to update it by going to its company and then providing the particular permissions."
"Sometimes the logs provided by Auth0 Platform do not help in understanding the root cause of the problem."
"Better documentation for Salesforce integration is suggested."
"The user access and authorization features need to be improved. I have struggled to give different access to different users in the same application."
"I would like to see Gigya implement additional disaster recovery systems."
 

Pricing and Cost Advice

"It is a relatively inexpensive product in the industry."
"There are different price levels: B2B, B2C, and enterprise. The basic plan is about $1,500 per month."
"The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered some free services while still providing excellent functionality."
"I am pretty happy with the pricing model of Auth0. It is very clear for me. Considering our scale, the features that we are using, and additional features that we bought, we still find it great. If you split the costs for the whole year and calculate the number of people you needed to hire, it always comes out to be much lesser than what we would have spent on building our own solution."
"Pricing of Auth0 is a pain point. Their pricing model is very confusing, at least for an enterprise. I don't like their pricing model. I think it's too aggressive. It's not very cheap for a service that only does authentication."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Comms Service Provider
10%
Outsourcing Company
7%
Manufacturing Company
13%
Comms Service Provider
8%
Computer Software Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise6
Large Enterprise16
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Auth0?
Regarding pricing that I am aware of, clients are happy with the pricing of Auth0 Platform; it is not expensive, and it is okay to establish it from what I know. I have worked more on the implement...
What needs improvement with Auth0?
Auth0 Platform currently does not support the concept of groups, which makes it difficult for grouping users together and assigning them into applications. Also, it does not have any group-based ru...
What is your primary use case for Auth0?
I use Auth0 Platform, and there are a lot of use cases I have built, mainly regarding CIAM and B2C and B2B scenarios. In B2C scenarios, I have worked on many things, primarily on user migrations, b...
Ask a question
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Also Known As

No data available
Gigya Customer Identity Management
 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about Okta, Ping Identity, Microsoft and others in Customer Identity and Access Management (CIAM). Updated: October 2026.
921,028 professionals have used our research since 2012.