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Auth0 Platform vs SAP Customer Data Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Auth0 Platform
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
36
Ranking in other categories
Single Sign-On (SSO) (3rd), Access Management (3rd), Customer Identity and Access Management (CIAM) (2nd), AI IT Support (3rd)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (3rd)
 

Mindshare comparison

Auth0 Platform and SAP Customer Data Cloud aren’t in the same category and serve different purposes. Auth0 Platform is designed for Customer Identity and Access Management (CIAM) and holds a mindshare of 13.1%, down 18.9% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 30.8% mindshare, up 25.0% since last year.
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
Auth0 Platform13.1%
Okta Platform15.2%
Ping Identity Platform7.9%
Other63.800000000000004%
Customer Identity and Access Management (CIAM)
Social Login Mindshare Distribution
ProductMindshare (%)
SAP Customer Data Cloud30.8%
LoginRadius37.2%
Akamai Identity Cloud26.9%
Other5.099999999999994%
Social Login
 

Featured Reviews

reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Identity workflows have transformed how we secure logins and manage user access daily
There are different elements to the best features Auth0 Platform offers, and I have touched on them, particularly the ability to help applications authenticate and authorize their users and manage their identities. A big point is identity federation, allowing connections across multiple identity providers, enabling users to log in using existing accounts due to databases and enterprise identity systems. A strong security feature is provided, particularly with their MFA, multi-factor authentication, which includes bot detection and brute-force protection, along with breached password detection, which is really good as an added extra. Auth0 Platform has positively impacted our organization, particularly in terms of usability. While we are not selling it directly, I find the platform easy to use for authenticating different users. Our own services team handles the implementation, so I cannot comment on the ease of that process. However, whenever we have had contracts and bids to roll out services, it has been really easy. We have seen improved security due to the implementation of Auth0 Platform. User management, such as creating and deleting users, is all about enhancing the user experience, which is massive. We assist with password resets and account linking. The time to implement is shorter, and we maintain a consistent user experience with a secure login flow, benefiting from a faster implementation due to the universal login, providing a hosted login page customizable by developers.
reviewer1549194 - PeerSpot reviewer
Specialist Programmer at a tech services company with 10,001+ employees
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform."
"After implementing Auth0 Platform, I have seen measurable improvements in scalability, security, and developer velocity with our cloud environments."
"After migrating to Auth0 from a custom authentication system, we noticed substantial improvements in developer productivity, auth-related implementations, and reduced login flow flaky tests."
"Auth0 Platform offers excellent integration with modern web and mobile applications, allowing our brands to deliver new products easily and conveniently, helping them stay up-to-date with industry standard authentication platforms and facilitating the delivery of new features through straightforward integration with continuous integration and continuous delivery processes."
"The valuable features are that it is extremely secure and that it's developer-friendly."
"This is much better because everything is wrapped and normalized through one service."
"Auth0 Platform has been working as expected, and we only need to scale our system."
"There have been many improvements in our cloud technology since we are using Auth0 Platform, and it reduces our development time while providing many features to integrate and utilize so that everything is available in one place and we can develop our application faster, which minimizes our time and maximizes utilization."
"It has enhanced the security and customer satisfaction of our customers."
"In our first year using the product we were able to save over double the cost of the product in vendor and maintenance fees."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
 

Cons

"There could be easy integration with IoT devices for the product."
"Pricing is a significant issue we faced."
"Even now, it is a pain to back up to an offline location or it is hard to back up everything to your own data center or your own location."
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check the signature to validate the token."
"There is a possibility to improve the machine-to-machine authentication flow."
"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"Scalability is quite vast, but it does lead to higher pricing as usage increases."
"Regarding improvements for Auth0 Platform, during the last time I used it, I observed that during log analysis or when using the search or filter options, I missed some features."
"I would like to see Gigya implement additional disaster recovery systems."
"I have struggled to give different access to different users in the same application."
"The user access and authorization features need to be improved. I have struggled to give different access to different users in the same application."
 

Pricing and Cost Advice

"I am pretty happy with the pricing model of Auth0. It is very clear for me. Considering our scale, the features that we are using, and additional features that we bought, we still find it great. If you split the costs for the whole year and calculate the number of people you needed to hire, it always comes out to be much lesser than what we would have spent on building our own solution."
"There are different price levels: B2B, B2C, and enterprise. The basic plan is about $1,500 per month."
"It is a relatively inexpensive product in the industry."
"The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered some free services while still providing excellent functionality."
"Pricing of Auth0 is a pain point. Their pricing model is very confusing, at least for an enterprise. I don't like their pricing model. I think it's too aggressive. It's not very cheap for a service that only does authentication."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Comms Service Provider
9%
Computer Software Company
7%
Manufacturing Company
14%
Computer Software Company
12%
Comms Service Provider
7%
Energy/Utilities Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise13
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Auth0?
I have just explored the pricing and licensing of Auth0 Platform, but I cannot recollect the exact figure. I know that pricing is mentioned in the documentation, such as how much they will charge f...
What needs improvement with Auth0?
One of the sought features in our company that we would like Auth0 Platform to improve is the adoption of new features and how quickly they are integrated. I would appreciate more extensibility fea...
What is your primary use case for Auth0?
Auth0 Platform is the main identity provider at my company for different brands, serving as a gateway to downstream systems. Each brand uses Auth0 Platform for authentication and authorization purp...
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Also Known As

No data available
Gigya Customer Identity Management
 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about Okta, Ping Identity, Microsoft and others in Customer Identity and Access Management (CIAM). Updated: May 2026.
893,244 professionals have used our research since 2012.