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Auth0 vs SAP Customer Data Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Auth0
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Single Sign-On (SSO) (5th), Access Management (3rd), Customer Identity and Access Management (CIAM) (1st)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (2nd)
 

Mindshare comparison

Auth0 and SAP Customer Data Cloud aren’t in the same category and serve different purposes. Auth0 is designed for Single Sign-On (SSO) and holds a mindshare of 9.1%, down 10.8% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 25.0% mindshare, down 41.7% since last year.
Single Sign-On (SSO)
Social Login
 

Featured Reviews

Serge Wautier - PeerSpot reviewer
Simplified integration with helpful support and decent pricing
Auth0 is used as an identity provider for our new SaaS platform to manage the identity of users Auth0 is cost-effective because it provides all the features we need, and it was very easy to integrate into our platform. The documentation is comprehensive, and their support team is highly helpful.…
it_user188688 - PeerSpot reviewer
Enables us to sell products which creates significant revenue but their disaster recovery needs improvement
The Registration/Login Management and Single Sign On tools are extremely valuable for us. They have allowed us to migrate a very complex portion of our architecture to a SaaS service that requires minimal maintenance We can now invest more of our resources into our core business instead of into…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"It has improved our organization by providing login authentication for a mobile app."
"The most valuable feature of the product is scalability."
"The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform."
"Auth0 has the best support ever."
"It offers stronger security and flexibility with API keys, which are generated on runtime."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
 

Cons

"The Management API could be improved so it's easier to get user information."
"There could be easy integration with IoT devices for the product."
"If you’re not a developer, you need to spend time exploring more."
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"The product could use a more flexible administration structure"
"The pricing should be lower. A reduction of 20-25% would be great."
"When they introduced the Organizations feature they did support different login screens per organization. However, they introduced a dependency between this feature and another called the New Universal Login Experience. The New Experience is a more lightweight login screen, but it is much less customizable. For example, today, we are able to fully customize our login screen and even control the background image according to the time of day. We have code to do that. But we are not able to write code anymore in the New Experience."
"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"I have struggled to give different access to different users in the same application."
 

Pricing and Cost Advice

"There are different price levels: B2B, B2C, and enterprise. The basic plan is about $1,500 per month."
"It is a relatively inexpensive product in the industry."
"The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered some free services while still providing excellent functionality."
"I am pretty happy with the pricing model of Auth0. It is very clear for me. Considering our scale, the features that we are using, and additional features that we bought, we still find it great. If you split the costs for the whole year and calculate the number of people you needed to hire, it always comes out to be much lesser than what we would have spent on building our own solution."
"Pricing of Auth0 is a pain point. Their pricing model is very confusing, at least for an enterprise. I don't like their pricing model. I think it's too aggressive. It's not very cheap for a service that only does authentication."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Comms Service Provider
7%
Manufacturing Company
7%
Manufacturing Company
23%
Computer Software Company
13%
Wholesaler/Distributor
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
What needs improvement with Auth0?
There is no immediate need for improvement. However, better documentation for Salesforce integration is suggested. Multi-factor authentication could be considered for future research.
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Also Known As

No data available
Gigya Customer Identity Management
 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about Microsoft, Cisco, Okta and others in Single Sign-On (SSO). Updated: April 2025.
849,686 professionals have used our research since 2012.