


SOTI MobiControl and Cisco Meraki Systems Manager compete in the mobile device management solutions category. Based on user reviews, SOTI MobiControl has an edge in pricing and support, while Cisco Meraki Systems Manager is favored for its comprehensive features.
Features: SOTI MobiControl is praised for its robust security, remote control capabilities, and ease of troubleshooting. Cisco Meraki Systems Manager is noted for its seamless integration with other Cisco products, scalability, and extensive monitoring tools.
Room for Improvement: SOTI MobiControl users highlight the need for a more modern dashboard, better customer support, and enhanced UI. Cisco Meraki Systems Manager users request improved reporting capabilities, a more intuitive setup process, and better scalability.
Ease of Deployment and Customer Service: SOTI MobiControl has a straightforward deployment process, but customer service is lacking. Cisco Meraki Systems Manager offers a smooth deployment with responsive customer support.
Pricing and ROI: SOTI MobiControl is cost-effective with a good return on investment. Cisco Meraki Systems Manager, while more expensive, is considered worth the cost due to its extensive features and reliable performance.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Importantly, when someone leaves the company, it helps protect document access on their devices.
SOTI MobiControl brings ROI for customers, as they can save significantly by cutting travel costs to manage devices.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
I am definitely satisfied with Cisco support.
My experience with the technical support of Cisco Meraki Systems Manager (MDM+EMM) involves configuring firewalls and troubleshooting switches and IPs, which is our primary focus.
Sometimes it is challenging to reach them promptly during urgent situations.
They are always there and helpful, always answering effectively.
Currently, I haven't escalated any issues to technical support because we have given a good product and good approach.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
I affirm that Cisco Meraki Systems Manager (MDM+EMM) is very scalable.
Cisco Meraki Systems Manager (MDM+EMM) is very scalable, as we can configure multiple devices, handling a lot of devices, such as 100 plus devices.
I rate the scalability of SOTI MobiControl as nine out of ten.
Once enrolled, devices are easily controlled from anywhere.
SOTI MobiControl is scalable and can be expanded as needed.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
Microsoft Intune has been very stable.
I rate the stability of Cisco Meraki Systems Manager (MDM+EMM) as an eight to nine.
I rate the stability of SOTI MobiControl as nine out of ten.
I find SOTI MobiControl stable.
SOTI MobiControl is stable enough, and I have not experienced any downtimes or performance issues with it.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
I see room for improvement in integration with third-party tools.
An area of Cisco Meraki Systems Manager (MDM+EMM) that could be improved is if we could connect directly with the responsible person from that device, which would be very useful.
They need to integrate more with local resellers so they can fetch information from ISP providers and allow for a more detailed overview of device usage, such as internet packages.
Improvements are needed in UI aspects and in making the enrollment process simpler.
The solution is currently the most advanced EMM in the market and sits in the highest tier because other competitors are not growing as effectively.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
There are cheaper and more expensive tools available, but the price features parity is good.
For larger volumes, the cost per device is not expensive, but it becomes costly when the volume is lower.
I rate the pricing as an eight, which indicates it is on the more expensive side.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
Features such as being very easy to use and troubleshoot have been the most valuable for me, and we can identify if there are any hardware issues easily.
The remote security feature, as well as the ability to control devices from anywhere, is one of the more beneficial features of Cisco Meraki Systems Manager (MDM+EMM).
It is valuable for deploying new software components, security patches, and other updates effortlessly through scheduled configurations.
The geofencing feature is particularly beneficial as it alerts us whenever a device exits a specified region, enhancing our security measures.
It allows me to easily view portals, add products, and push files quickly.
| Product | Market Share (%) |
|---|---|
| Microsoft Intune | 31.3% |
| Cisco Meraki Systems Manager (MDM+EMM) | 2.2% |
| SOTI MobiControl | 5.7% |
| Other | 60.8% |



| Company Size | Count |
|---|---|
| Small Business | 116 |
| Midsize Enterprise | 46 |
| Large Enterprise | 152 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 12 |
| Large Enterprise | 23 |
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.
SOTI MobiControl, our award-winning mobility management solution provides the ability to securely manage mobile devices and connected peripherals, applications, content, and email. With MobiControl's advanced security and management features, businesses have granular control of how mobile devices are used for business, and how data is accessed to ensure sensitive corporate information is kept in authorized hands only.
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