We performed a comparison between Salesforce Einstein Analytics and Tableau based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"The out-of-the-box features are good for companies that want to try analytics and data science interventions."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"The most valuable feature of Salesforce Einstein Analytics is the reporting tools."
"he most valuable feature of the solution is its ease of use."
"It's scalable."
"The tool is a cloud-based solution capable of integrating any kind of data in the world."
"The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good."
"The most valuable feature is the 3D charting."
"Its visualizations are good, and its features make the development process a little less time-consuming. It has an in-memory extract feature that allows us to extract data and keep it on the server, and then our users can use it quickly."
"Tableau has many good features. It is user-friendly, has a simple-to-use interface, and has a customizable dashboard."
"I work for clients. That is my business model. Business people really like to see Tableau. They love Tableau because it is very user-friendly. The platform provides an easy to use interface, which is what most people like about it."
"The best thing I like about Tableau is that you don't have to go for creating; it is calculated free."
"The action feature which Tableau has is very useful for us. If we click on one visualization, it will pass the value to another visualization. That interactivity within different visualizations is the most valuable feature of Tableau."
"It is a very stable product. It doesn't break."
"It is very easy to implement and to use."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
"If a user leaves your organization, you shouldn't lose the visibility of all of the records."
"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."
"They have a lot of opportunity to improve BI tools. With Einstein Analytics, we have a very minimal scope."
"Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets."
"They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."
"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."
"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance."
"Include forecasting on table calculation fields."
"They need a write-back; that is what is missing. If they get the write back to the database, they will be fully automated, but for the time being, they are not."
"There are more than a powerful tool in the market, such as Microsoft BI."
"The customization in the front end is a bit difficult."
"I would like to be able to set the parameters in a more specific manner."
"The product needs to allow for better ways to drill down more effectively on the information at hand."
"I think Tableau could be improved with cheaper or more flexible licensing, though this is a generic improvement and applies for any product. It would be better if they had more flexible payment and licensing plans so that they could suit small- and mid-sized organizations."
"The pricing is a bit expensive."
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Salesforce Einstein Analytics is ranked 10th in BI (Business Intelligence) Tools with 17 reviews while Tableau is ranked 2nd in BI (Business Intelligence) Tools with 290 reviews. Salesforce Einstein Analytics is rated 8.2, while Tableau is rated 8.4. The top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". On the other hand, the top reviewer of Tableau writes "Provides fast data access with in-memory extracts, makes it easy to create visualizations, and saves time". Salesforce Einstein Analytics is most compared with Microsoft Power BI, Databricks, SAP Analytics Cloud, IBM Watson Explorer and Qlik Sense, whereas Tableau is most compared with Microsoft Power BI, Amazon QuickSight, Domo, SAS Visual Analytics and SAP Analytics Cloud. See our Salesforce Einstein Analytics vs. Tableau report.
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