"There is a good community of developers for the platform."
"The filters are very useful, and easy to customize. it's very easy to operate."
"It has a customizable checkout experience, customizable homepage, everything can be customized."
"The features that are core to Salesforce including documentation and the variety of integrations available are most valuable."
"Salesforce offers the best features and functionality, which are developed and refined over many years to provide a highly customized e-commerce experience."
"The implementation team can customise the implementation to customer needs."
"I find the reports to be the solution's most valuable feature."
"I wouldn't say they have artificial intelligence, as it's not really AI, however, the data analysis that they provide to you is good."
"Its dashboards, business features, and user-friendliness of a lot of business interfaces are valuable. We work on B2B projects, and it is the most efficient software solution for B2B. The B2B accelerator is very much appreciated by our customers because it has some use cases that are ready for production. For some projects, we proposed the SAP Hybris solution because it was sufficient for use cases related to product management and data quality. With other e-commerce platforms, we would have needed integration with another product information management software."
"Hybris Commerce's most valuable feature is the simple integration with ERP."
"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."
"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."
"Hybris offers a platform designed for speed."
"SAP Hybris provides us with all of the e-commerce features that a client could need."
"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."
"We have found the B2B, B2C and D2C very valuable."
"The community is very closed source. If you don't buy it, you won't be able to learn it."
"It is similar to ATG, but some features can be exchanged between the 2."
"The solution is expensive."
"The solution should have more and faster reporting, as well as better performance."
"There is always room for improvement with any solution."
"There is space to have better communication with other kinds of platforms."
"If your organization has a nonstandard or niche business model or audience, the fast nature of the solution may not be a good fit."
"This solution could be improved by providing additional artificial intelligence capabilities that are available out-of-the-box. It would be useful to have automatic forecasts using AI."
"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."
"The WCS management or content management is not that great."
"Hybris is not currently using microservices."
"They could include additional types of payment implementations. Right now they are just providing CyberSourse."
"They have just started to work with the cloud, but they only support Microsoft Azure."
"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."
"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."
"The stack needs to be improved; they need to start using more new technologies."
Salesforce Commerce Cloud is ranked 2nd in eCommerce Platforms with 8 reviews while SAP Hybris Commerce is ranked 1st in eCommerce Platforms with 9 reviews. Salesforce Commerce Cloud is rated 8.2, while SAP Hybris Commerce is rated 7.8. The top reviewer of Salesforce Commerce Cloud writes "Offers a customizable checkout experience, customizable homepage - everything can be customized". On the other hand, the top reviewer of SAP Hybris Commerce writes "Powerful and agile end-to-end solution". Salesforce Commerce Cloud is most compared with Magento, Oracle ATG, HCL Digital Commerce, Shopify and CloudCraze Commerce, whereas SAP Hybris Commerce is most compared with Oracle ATG, Magento, Shopify, HCL Digital Commerce and Sana Commerce. See our SAP Hybris Commerce vs. Salesforce Commerce Cloud report.
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