We performed a comparison between Salesforce Commerce Cloud and SAP Hybris Commerce based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The features that are core to Salesforce including documentation and the variety of integrations available are most valuable."
"I find the reports to be the solution's most valuable feature."
"The solution is quite stable."
"The filters are very useful, and easy to customize. it's very easy to operate."
"The most valuable feature of Salesforce Commerce Cloud is the frequent updates. There will be a significant increase in the look and feel. You will be using the solution and think you might want a new feature to be added and then when they release the next release it is there. There are constantly improving the solution."
"The solution gives very detailed information to track the progress of the opportunities, like the status of the opportunity and for how long you’ve been in touch with the customer for this opportunity."
"Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten."
"I have found the list creation and dashboard customization features valuable."
"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."
"Hybris offers a platform designed for speed."
"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."
"The tool supports multiple currencies."
"SAP Hybris provides us with all of the e-commerce features that a client could need."
"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."
"We have found the B2B, B2C and D2C very valuable."
"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."
"In the next release, Commerce Cloud should add CRM dashboards."
"It is similar to ATG, but some features can be exchanged between the 2."
"In terms of application performance, it could be a bit quicker."
"The community is very closed source. If you don't buy it, you won't be able to learn it."
"Being able to customize everything in general to our specific needs would be pretty awesome."
"The dashboards for this solution could be improved."
"There is space to have better communication with other kinds of platforms."
"If your organization has a nonstandard or niche business model or audience, the fast nature of the solution may not be a good fit."
"The support team should improve the response time."
"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."
"A public cloud solution of this software would open great possibilities."
"They could include additional types of payment implementations. Right now they are just providing CyberSourse."
"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."
"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."
"They have just started to work with the cloud, but they only support Microsoft Azure."
"The learning curve is high."
Salesforce Commerce Cloud is ranked 1st in eCommerce Platforms with 27 reviews while SAP Hybris Commerce is ranked 2nd in eCommerce Platforms with 18 reviews. Salesforce Commerce Cloud is rated 7.8, while SAP Hybris Commerce is rated 8.0. The top reviewer of Salesforce Commerce Cloud writes "User-friendly UI, stable, and scalable". On the other hand, the top reviewer of SAP Hybris Commerce writes "A scalable tool that can be integrated with any platform ". Salesforce Commerce Cloud is most compared with Adobe Commerce, Oracle ATG, Shopify, HCL Digital Commerce and Aptos Retail, whereas SAP Hybris Commerce is most compared with Shopify, Adobe Commerce, Oracle ATG, HCL Digital Commerce and Oracle Commerce Cloud. See our SAP Hybris Commerce vs. Salesforce Commerce Cloud report.
See our list of best eCommerce Platforms vendors.
We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
