Siebel CRM and Sales Creatio compete in the CRM space, with Sales Creatio favored for its intuitive interface and affordability, despite Siebel CRM's extensive capabilities and support.
Features: Siebel CRM offers comprehensive analytical tools, operational CRM capabilities, and complex configuration support tailored for large enterprises. Sales Creatio provides a no-code business process management system, customizable dashboards, and flexible automation workflows suitable for dynamic environments.
Room for Improvement: Siebel CRM could enhance its user interface simplicity, streamline integration processes, and reduce the complexity of configurations. Sales Creatio might benefit from more advanced analytics options, an expanded range of pre-built templates, and improved offline capabilities.
Ease of Deployment and Customer Service: Siebel CRM's deployment requires significant IT involvement and suits large organizations with its robust customer service. Sales Creatio offers cloud accessibility, a streamlined deployment process, and responsive customer service, appealing to fast-paced businesses.
Pricing and ROI: Siebel CRM involves higher setup costs and extensive customization, offering significant ROI for large firms needing detailed functionalities. Sales Creatio provides cost-effective entry with scalable pricing, promoting quicker ROI with lower initial investments and efficient adaptability.
| Product | Market Share (%) |
|---|---|
| Siebel CRM | 2.0% |
| Sales Creatio | 0.9% |
| Other | 97.1% |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 1 |
| Large Enterprise | 16 |
Sales Automation Software to accelerate the complete sales cycle — from lead to repeat sales
Sales Creatio is a cloud CRM system for comprehensive sales force automation from lead management to large enterprise sales. Employ out-of-the-box reference processes to manage the entire sales cycle! The product guides users through the entire sales process from the initial communication with a customer to the closed deal. Sales Creatio combines AI with leading UX to accelerate user adoption.
Siebel CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and service processes. With its robust features and user-friendly interface, Siebel CRM enables organizations to effectively manage customer interactions and enhance customer satisfaction. The solution offers a wide range of modules, including sales force automation, marketing automation, and customer service management, allowing businesses to automate and optimize their customer-facing activities.
Siebel CRM also provides advanced analytics and reporting capabilities, enabling businesses to gain valuable insights into their customer data and make informed decisions. With its flexible deployment options, including on-premises and cloud-based solutions, Siebel CRM can be tailored to meet the unique needs of any organization.
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