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Reltio Cloud vs Tealium Customer Data Hub comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Reltio Cloud
Ranking in AI Customer Experience Personalization
7th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
12
Ranking in other categories
Cloud Master Data Management (MDM) (2nd), AI Data Analysis (3rd)
Tealium Customer Data Hub
Ranking in AI Customer Experience Personalization
4th
Average Rating
8.6
Number of Reviews
14
Ranking in other categories
Tag Management (1st)
 

Mindshare comparison

As of January 2026, in the AI Customer Experience Personalization category, the mindshare of Reltio Cloud is 0.1%. The mindshare of Tealium Customer Data Hub is 0.1%. It is calculated based on PeerSpot user engagement data.
AI Customer Experience Personalization Market Share Distribution
ProductMarket Share (%)
Tealium Customer Data Hub0.1%
Reltio Cloud0.1%
Other99.8%
AI Customer Experience Personalization
 

Featured Reviews

AG
Human Resources Head at AN INFOSYSTEMS BV
Consulting team maximizes cloud features while seeking workflow improvements
We are quite satisfied with the solution. The only issue we face is with the workflow feature. Every time we need to deploy our workflows, we must contact the Reltio Support Center. We have to rely on their availability and write to them to receive the required JAR files. They are slow to respond to these requests.
Mihai Milea - PeerSpot reviewer
Digital Strategy Manager - Tealium SME at Indegene
Used for tag management and its CDP capabilities
I really enjoy Tealium as a whole, including its tag management part and its CDP capability. I'll break it down into two parts. Tealium is the only tool available on the market for tag management designed properly for enterprise users. It already has a lot of ready-made integrations that you can customize according to your needs. Tealium's system combines tags with the concept of extensions. The way in which you can scope these extensions will allow you to greatly simplify your work when it comes to managing complex implementations. You could theoretically do the same things with Google tag manager. Generally, simple things are easier to do in Google Tag Manager. Very complicated things are done in a much easier, much smoother, and much more logical way Tealium compared to other tag management tools. Tealium is a complex tool. Although it's advertised as a no-code platform, that is really not the case. If you use your tag management system at a high enough level, you cannot rely just on the ready-made integrations and the out-of-the-box features. The same thing applies to Google Tag Manager. In many cases, you will also need to write code. However, Tealium allows you to deploy that code and control it throughout your implementation at a much more granular level, allowing you to do complicated things in a very streamlined fashion. For the Tealium CDP part, the tool has many ready-made integrations, and the concept of Webhooks allows you to integrate with pretty much anything else. The available consent manager integrations also make sending consent values across your entire tech stack much easier. It's part of the same platform and designed to be easily integrated with most consent management platforms. This consent integration feature is great for integration between your tag management and your CMP. You will still need to develop your own CMP or consent manager for extremely complicated scenarios. However, developing your own consent manager is much easier because Tealium has the consent manager API, which allows you to use a lot of ready-made functionality within your own code. The heavy lifting of that technical solution is handled through the API. For that sort of work, you need a developer. You won't be able to use someone who just analyzes data. You need someone technical who understands the JavaScript behind it to deliver this solution. It will be much quicker for a developer to deliver this solution using Tealium's APIs rather than coding everything from scratch and doing DevOps work to build the infrastructure. With Tealium, you can use your own infrastructure alongside Tealium's API. You need to write your own custom functionalities that you can integrate with Tealium's API capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are default limitations and considerations. For instance, Reltio can store a maximum of 200 values for a single attribute. If your data exceeds this limit, you can request Reltio support to increase the limit. However, be aware that increasing this limit may impact performance, potentially slowing down data loading times."
"The matching feature of Reltio Cloud is highly effective compared to many other tools available. Additionally, it is almost ready to use out-of-the-box, reducing the implementation time."
"The most valuable feature of Reltio Cloud is the customization we can make in its functionality."
"Its user interface is different from that of other MDM solutions like Informatica"
"The solution saves 30% to 40% of our time."
"It is very easy to learn. The"
"It is a scalable product, and the scalability is good. We can configure users."
"The survivorship feature is great because we can define it, prioritize the sources, and only allow those sources to survive when making the golden record."
"I really enjoy Tealium as a whole, including its tag management part and its CDP capability."
"The tool offers a wide variety of extension stacks."
"The product's deployment phase is really easy."
"The tool helps us see the audience's journey."
"The product's initial setup phase is very easy."
"Tealium's ease of use and multiple out-of-the-box integrations set it apart from other tools."
"The best thing about Tealium is that we can customize the tracking features."
"The product is super easy for anyone to learn."
 

Cons

"The solution's UI could be enhanced, and its record filtering could be expanded."
"The deployment is difficult."
"We need manual data modeling and configuration to tailor the platform to our requirements."
"Reltio Cloud could be improved in two specific areas. Firstly, the API capability needs to be enhanced, as when utilizing the REST API and posting a significant amount of data, there are multiple rejections from the MDM side. This can be due to the MDM server not responding or being unable to process the request. Therefore, I suggest that the API capacity should be increased to handle larger amounts of data. Additionally, I have noticed that the response time from the servers can take up to a minute or a few seconds, which can be improved for a faster response time."
"The support team is slow to respond when we need assistance with workflow deployments. We must rely on their availability and contact them to receive the required JAR files."
"Sometimes, the service goes down for maintenance or when we run a lot of jobs so things get pushed to the queue and results don't get delivered on time."
"The download process can be quite slow"
"Initially, the UI was limited in features."
"Tealium Customer Data Hub does not provide any reporting analytics."
"In terms of the tool's real-time data capabilities, I think there are a few issues where improvements are required."
"We did have a couple of incidences where the CDN was possibly not resolving."
"The solution’s user interface could be improved."
"Tealium lags is in the tag templates."
"Sometimes, the trace ID does not work properly."
"Tealium AudienceStream does not support concurrent development."
"In the UI, some data is not visible. I think improvements related to bug fixing are needed in the tool."
 

Pricing and Cost Advice

Information not available
"The price is based on event volume."
"In Tealium, there is something called events, and the pricing is dependent on the event. You will be charged only if you have active data flowing it in and out."
"Tealium's pricing can be expensive compared to others, but it's worth the investment due to its extensive features and capabilities."
"Tealium Customer Data Hub is an expensive solution, but it is not more expensive than Adobe."
"It's not as expensive as other tools."
"The tool's price is somewhere in the middle, meaning it is not too expensive and not too cheap either. The pricing model comes with flexibility."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
10%
Healthcare Company
7%
Energy/Utilities Company
15%
Manufacturing Company
9%
Computer Software Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

What needs improvement with Reltio Cloud?
We are quite satisfied with the solution. The only issue we face is with the workflow feature. Every time we need to deploy our workflows, we must contact the Reltio Support Center. We have to rely...
What is your primary use case for Reltio Cloud?
We are currently using Reltio Cloud. We are consultants based in Europe, and we are using it for ourselves and our clients.
What advice do you have for others considering Reltio Cloud?
Our team consists of 35 plus members spread across India, Vietnam, and Portugal in Europe. The solution runs on AWS Cloud and is a well-known platform. TIBCO EBX has suffered some losses last year....
What is your experience regarding pricing and costs for Tealium Customer Data Hub?
In Tealium, there is something called events, and the pricing is dependent on the event. You will be charged only if you have active data flowing it in and out. We try to do the development that my...
What needs improvement with Tealium Customer Data Hub?
Everything in Tealium is pre-built, and it is customizable to play around with the data. The data that I get has little room to be enriched or modified. A little bit of coding would be helpful, esp...
What is your primary use case for Tealium Customer Data Hub?
My company is into CDP tools. Based on user behavior, my company chooses the next best action that needs to be done. All the data my company has, even before we had Adobe or some other different sy...
 

Overview

 

Sample Customers

iMiDiA, Slalom, MeritDirect, Cognizant
L.L. Bean, Tripping.com, Charter Communications, Lincoln Financial Group, Citrix, Luxottica, Electronic Arts, HARMAN International, ALM Media, American Eagle, Ancestry.com, Brand New Day
Find out what your peers are saying about Reltio Cloud vs. Tealium Customer Data Hub and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.