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Reltio Cloud pros and cons

Vendor: Reltio
4.3 out of 5
496 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Survivorship feature allows defining priorities for sources to create a reliable golden record.
Real-time synchronization displays events almost instantly.
Matching feature is highly effective and requires minimal implementation time.
Reltio Cloud enables data storage and enrichment from multiple sources.
Scalability is good, with configurable user management.

CONS

Reltio Cloud experiences downtimes during maintenance or heavy job processing, causing delays in result delivery.
The API capability needs enhancement, with frequent data posting rejections suggesting an increased capacity is necessary.
Deployment is difficult, requiring significant manual data modeling and configuration.
There is a noticeable lag in developing new features to meet immediate business requirements, as requests must be submitted through the developer portal.
Support response times are slow, particularly regarding assistance with workflow deployments and obtaining necessary files.
 

Reltio Cloud Pros review quotes

reviewer2098917 - PeerSpot reviewer
Feb 11, 2023
The most valuable feature is real-time synchronization. You can see the events as soon as they are posted within a couple of fraction seconds.
Samudra Som - PeerSpot reviewer
Jul 17, 2024
Its user interface is different from that of other MDM solutions like Informatica
Mohd Imran - PeerSpot reviewer
Sep 2, 2024
There are default limitations and considerations. For instance, Reltio can store a maximum of 200 values for a single attribute. If your data exceeds this limit, you can request Reltio support to increase the limit. However, be aware that increasing this limit may impact performance, potentially slowing down data loading times.
Learn what your peers think about Reltio Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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SumitKumar12 - PeerSpot reviewer
Feb 6, 2023
The survivorship feature is great because we can define it, prioritize the sources, and only allow those sources to survive when making the golden record.
RahulSoni - PeerSpot reviewer
Jul 12, 2024
It is very easy to learn. The
AS
Jul 22, 2024
It is a scalable product, and the scalability is good. We can configure users.
Jithinraj P V - PeerSpot reviewer
Jul 26, 2024
We can store the data and enrich it from multiple sources.
AG
Jun 2, 2025
The cloud feature is very beneficial, and the scalability performance feature is excellent.
Mayank Saini - PeerSpot reviewer
Jul 16, 2024
The most valuable feature of Reltio Cloud is the customization we can make in its functionality.
reviewer2379228 - PeerSpot reviewer
May 21, 2024
The matching feature of Reltio Cloud is highly effective compared to many other tools available. Additionally, it is almost ready to use out-of-the-box, reducing the implementation time.
 

Reltio Cloud Cons review quotes

reviewer2098917 - PeerSpot reviewer
Feb 11, 2023
Reltio Cloud could be improved in two specific areas. Firstly, the API capability needs to be enhanced, as when utilizing the REST API and posting a significant amount of data, there are multiple rejections from the MDM side. This can be due to the MDM server not responding or being unable to process the request. Therefore, I suggest that the API capacity should be increased to handle larger amounts of data. Additionally, I have noticed that the response time from the servers can take up to a minute or a few seconds, which can be improved for a faster response time.
Samudra Som - PeerSpot reviewer
Jul 17, 2024
The download process can be quite slow
Mohd Imran - PeerSpot reviewer
Sep 2, 2024
Initially, the UI was limited in features.
Learn what your peers think about Reltio Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
SumitKumar12 - PeerSpot reviewer
Feb 6, 2023
Sometimes, the service goes down for maintenance or when we run a lot of jobs so things get pushed to the queue and results don't get delivered on time.
RahulSoni - PeerSpot reviewer
Jul 12, 2024
AI features should be introduced in Reltio more.
AS
Jul 22, 2024
There is some lag in developing new features for specific business requirements. If a new feature is needed, we have to raise a request in the developer portal through the IDEA portal. This process takes time to develop, which can be a drawback when immediate business needs arise.
Jithinraj P V - PeerSpot reviewer
Jul 26, 2024
We need manual data modeling and configuration to tailor the platform to our requirements.
AG
Jun 2, 2025
The support team is slow to respond when we need assistance with workflow deployments. We must rely on their availability and contact them to receive the required JAR files.
Mayank Saini - PeerSpot reviewer
Jul 16, 2024
The solution's UI could be enhanced, and its record filtering could be expanded.
reviewer2334870 - PeerSpot reviewer
Jun 20, 2024
The deployment is difficult.