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ReadyTalk vs Webex comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ReadyTalk
Ranking in Virtual Meetings
22nd
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
4th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
128
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Virtual Meetings category, the mindshare of ReadyTalk is 1.5%, up from 0.3% compared to the previous year. The mindshare of Webex is 5.0%, down from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Webex5.0%
ReadyTalk1.5%
Other93.5%
Virtual Meetings
 

Featured Reviews

it_user479847 - PeerSpot reviewer
Marketing Campaign Manager at a tech vendor with 10,001+ employees
Great pay as you go options.
- Marketo Integration - Simulive events - Customer service - Cut down bandwidth - Scale at a cheaper cost - 1 year - No. Very easy! - A few minor issues along the way - No, but would like to have more support outside of US Customer Service: - Great! Technical Support: - Great! - Cheaper,…
DO
Web Designer / Developer & Creative Professional at Federal University of Technology Akure
Virtual training has supported collaborative learning and now needs a simpler and clearer interface
Webex can be simplified in terms of user interface, where many features should be displayed in a compact view, with similar features grouped together and a minimalistic design helping users understand what each button does. If specific features are not needed, they should not distract you, and some features should appear as sliding elements for ease of access. Additionally, connecting to Webex can be technical, and it would be beneficial to have a way to connect anonymously using a simple code instead of going through microphone issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our webinar program was floundering, but after I started working with ReadyTalk, we have been able to increase the number of webinars, these webinars have successively attracted higher quality presenters and have become a real marketing tool for our association."
"Customer Service: Excellent. Technical Support: Also excellent."
"Customer Service: Excellent. Have been able to help me determine when to use the operator assisted service and even demo-ed this experience for me in order to make more informed decision."
"ReadyTalk helped my organization deliver high-quality training webinars to small business owners around the country."
"Recording live webinars and having our recurring demo webinar scheduled out in advance and all synced to Marketo has been indispensable."
"They have a great deployment team."
"ReadyTalk is a great tool to bring large groups together to train or update pertinent information."
"I utilize ReadyTalk to train roughly 300 people monthly, my colleagues use it to host staff meetings, to supplement coursework from our online university, and to deliver organizational content to our constituent base."
"The most valuable feature is Webex's user-friendly video conferencing."
"The transcripts from Webex calls get delivered to the inbox five minutes after the call. However, out of 20 people on a call, maybe only one person bothers to read through the entire transcript, which can be lengthy for an hour-long call."
"We have received a return on investment."
"The most valuable option is screen sharing."
"We had a multi-meeting, multi-location connected meeting, and it worked pretty well."
"I enjoy being able to make video calls."
"My advice is that people make use of the cloud-based solution, as opposed to the on-premises one, because it is easy and very good."
"I like Webex because it is easy to work with."
 

Cons

"I wish there wasn't the "arbitrary" 150 people cutoff."
"We'd like the joining process for presenters to be more seamless (and they are working on that)."
"Add animation capabilities!"
"You have to download a spreadsheet three times post-meeting if you want surveys, registration, attendance. Kind of tedious."
"One great feature they can add is the ability to use animations within your slides."
"Would love to have a calendar (much like Outlook offers) that included scheduled appointments."
"Prices can always be dropped but overall these rates are competitive with other teleconferencing systems."
"The aesthetics are not great."
"We switched from Webex to Teams because there was a lag in the WebEx experience and also a lack of integration. Easy integration with a free email account like Microsoft or Google would be helpful."
"Webex's stability could be improved. It crashes very often. The user interface could also be improved to be more modern because it looks outdated."
"Sometimes, the solution lags because of performance issues."
"I would like the next release to be more user-friendly."
"There is some difficulty in Webex, particularly when a third party needs access and that third party is not part of the domain of the company, it could be difficult."
"When it was just two people trying to conference, it was easier."
"There were some latency issues that could have been addressed if they had a data center in our location, e.g. the African region."
"The licensing could be a bit simpler."
 

Pricing and Cost Advice

Information not available
"You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive."
"I believe the license to be monthly."
"The tool's licensing is expensive, but it should be cheaper."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
"The pricing of this solution is fine and I am satisfied with it."
"There is an annual license required for this solution."
"My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."
"There is a subscription needed to use this solution and we pay approximately $5,000 per year."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Outsourcing Company
14%
Construction Company
12%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise25
Large Enterprise69
 

Questions from the Community

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What is your experience regarding pricing and costs for Webex?
From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...
What needs improvement with Webex?
Webex is top-notch at this point in time. The only improvement I see is related to RAM and CPU usage, as older systems with 4GB RAM or i3 processors might slow down the application. I do not have a...
What is your primary use case for Webex?
Webex is primarily used for customer meetings, collaboration with team members, presenting to customers, and virtual calls with customers. In my daily work, I get on the meeting and take the discus...
 

Comparisons

 

Also Known As

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Cisco Spark
 

Overview

 

Sample Customers

Marketo, Attask, Profiles International
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about ReadyTalk vs. Webex and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.