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ReadyTalk vs Webex comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ReadyTalk
Ranking in Virtual Meetings
22nd
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
4th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
129
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Virtual Meetings category, the mindshare of ReadyTalk is 1.5%, up from 0.4% compared to the previous year. The mindshare of Webex is 5.1%, down from 15.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Webex5.1%
ReadyTalk1.5%
Other93.4%
Virtual Meetings
 

Featured Reviews

it_user479847 - PeerSpot reviewer
Marketing Campaign Manager at a tech vendor with 10,001+ employees
Great pay as you go options.
- Marketo Integration - Simulive events - Customer service - Cut down bandwidth - Scale at a cheaper cost - 1 year - No. Very easy! - A few minor issues along the way - No, but would like to have more support outside of US Customer Service: - Great! Technical Support: - Great! - Cheaper,…
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Collaborating in hybrid incident calls has become faster while the meeting interface still needs fixes
The best features are the ability to schedule meetings and launch ad hoc meetings. Additionally, we can create breakout rooms within the meeting itself, which is another excellent feature. Whenever we have production issues, many teams join a single Webex call. Sometimes we need to group together as separate smaller groups and work in parallel to identify the production issues. In those cases, we create Webex breakout rooms and each member joins the corresponding breakout session to progress on their task. Webex helps significantly in the hybrid environment. When we are working from home, it is very easy for us to meet with other team members and the management to get in touch and progress. Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call. It has improved the incident resolution time by getting into a call in Webex rooms and remediating the issues together as soon as possible. Audio and video quality is excellent for Webex. It has saved considerable time in terms of incident remediation. Whenever we have issues, we jump on a call and work together in parallel. This approach saves time and improves efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer Service: Excellent. Have been able to help me determine when to use the operator assisted service and even demo-ed this experience for me in order to make more informed decision."
"We have recovered the 6 to 8 (agonizing) hours a month we used to spend with another platform's tech support."
"Their support is great! I have used them a few times and they really get the root of your problems and correct them fast."
"I utilize ReadyTalk to train roughly 300 people monthly, my colleagues use it to host staff meetings, to supplement coursework from our online university, and to deliver organizational content to our constituent base."
"Customer Service: Excellent. Technical Support: Also excellent."
"Using ReadyTalk has strengthened our webinar program at AMA."
"Recording live webinars and having our recurring demo webinar scheduled out in advance and all synced to Marketo has been indispensable."
"They have a great deployment team."
"The most valuable features of the solution revolve around stability and performance."
"My advice to anybody who is considering Webex is that it is a great tool for having meetings and collaborating with customers, suppliers, and employees."
"The most valuable features are video conferencing, the integration with Outlook, and scheduling meetings."
"WebEx Integration to Outlook helps our users to schedule audio conference meetings with a push of a button."
"I am satisfied with the performance of Webex."
"Webex helps us collaborate better. We can work with customers and our team in real-time, share screens, and use a whiteboard. It's been really helpful."
"Cisco is a pioneer in this particular technology. The features and technology have been adopted and they have been integrated with other solutions."
"The product saves time and money."
 

Cons

"The aesthetics are not great."
"Prices can always be dropped but overall these rates are competitive with other teleconferencing systems."
"I wish there wasn't the "arbitrary" 150 people cutoff."
"You have to download a spreadsheet three times post-meeting if you want surveys, registration, attendance. Kind of tedious."
"Supporting PPT animations and direct upload of recordings to YouTube would be great."
"I would love to see a lobby that attendees can wait in prior to starting the conference."
"Add animation capabilities!"
"We'd like the joining process for presenters to be more seamless (and they are working on that)."
"It would be great if they had a directory that you could consult for the meeting dial-in numbers."
"The solution can improve by adding a smaller version for small business usage or for personal use. The solution is geared towards larger companies and enterprises."
"Nowadays, it is hard to set up meetings using Webex since it has become a complicated process."
"There could be a feature available to record the meetings."
"Webex support is not good and I can really only give them one star for support."
"My biggest issue with the solution involves its price, which I find to be prohibitive for small governments and modest-sized schools."
"There could be more some AI-related features."
"In terms of the licensing part, sometimes we don't understand the product line."
 

Pricing and Cost Advice

Information not available
"For me, there is no licensing fee."
"The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."
"My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."
"The tool's licensing is expensive, but it should be cheaper."
"The cost is pretty high compared to the competitors."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
"Features matter more than the price for us. As long as we get all the features we want and it fits our budget, then the price doesn't matter. I can't speak for other companies. We have tried other applications, and we run into some problems that we don't see in Webex."
"This is an expensive product compared to Teams and it should be cheaper."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Construction Company
13%
Outsourcing Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise26
Large Enterprise68
 

Questions from the Community

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What is your experience regarding pricing and costs for Webex?
From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...
What needs improvement with Webex?
Webex is top-notch at this point in time. The only improvement I see is related to RAM and CPU usage, as older systems with 4GB RAM or i3 processors might slow down the application. I do not have a...
What is your primary use case for Webex?
Webex is primarily used for customer meetings, collaboration with team members, presenting to customers, and virtual calls with customers. In my daily work, I get on the meeting and take the discus...
 

Comparisons

 

Also Known As

No data available
Cisco Spark
 

Overview

 

Sample Customers

Marketo, Attask, Profiles International
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about ReadyTalk vs. Webex and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.