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ReadyTalk vs Webex comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ReadyTalk
Ranking in Virtual Meetings
25th
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
128
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Virtual Meetings category, the mindshare of ReadyTalk is 1.6%, up from 0.3% compared to the previous year. The mindshare of Webex is 5.5%, down from 17.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Webex5.5%
ReadyTalk1.6%
Other92.9%
Virtual Meetings
 

Featured Reviews

it_user479847 - PeerSpot reviewer
Marketing Campaign Manager at a tech vendor with 10,001+ employees
Great pay as you go options.
- Marketo Integration - Simulive events - Customer service - Cut down bandwidth - Scale at a cheaper cost - 1 year - No. Very easy! - A few minor issues along the way - No, but would like to have more support outside of US Customer Service: - Great! Technical Support: - Great! - Cheaper,…
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Collaborating in hybrid incident calls has become faster while the meeting interface still needs fixes
The best features are the ability to schedule meetings and launch ad hoc meetings. Additionally, we can create breakout rooms within the meeting itself, which is another excellent feature. Whenever we have production issues, many teams join a single Webex call. Sometimes we need to group together as separate smaller groups and work in parallel to identify the production issues. In those cases, we create Webex breakout rooms and each member joins the corresponding breakout session to progress on their task. Webex helps significantly in the hybrid environment. When we are working from home, it is very easy for us to meet with other team members and the management to get in touch and progress. Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call. It has improved the incident resolution time by getting into a call in Webex rooms and remediating the issues together as soon as possible. Audio and video quality is excellent for Webex. It has saved considerable time in terms of incident remediation. Whenever we have issues, we jump on a call and work together in parallel. This approach saves time and improves efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We rely on webinars to generate leads for our business, so having a reliable solution was key for us."
"I utilize ReadyTalk to train roughly 300 people monthly, my colleagues use it to host staff meetings, to supplement coursework from our online university, and to deliver organizational content to our constituent base."
"ReadyTalk is a great tool to bring large groups together to train or update pertinent information."
"ReadyTalk is a very user friendly tool."
"We have recovered the 6 to 8 (agonizing) hours a month we used to spend with another platform's tech support."
"They have a great deployment team."
"Customer Service: World-Class! Technical Support: World-Class!"
"Their support is great! I have used them a few times and they really get the root of your problems and correct them fast."
"The GUI is nice and easy to operate."
"Webex is a thin client and we like the interface."
"My advice is that people make use of the cloud-based solution, as opposed to the on-premises one, because it is easy and very good."
"Webex is a thin client and we like the interface. It is easy to use."
"Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call."
"We can access and conduct meetings remotely from anywhere using Webex."
"Cisco is a pioneer in this particular technology. The features and technology have been adopted and they have been integrated with other solutions."
"As compared to Zoom, I like its user interface more. It is much easier to use, and I also find it more stable."
 

Cons

"The aesthetics are not great."
"Prices can always be dropped but overall these rates are competitive with other teleconferencing systems."
"Supporting PPT animations and direct upload of recordings to YouTube would be great."
"Would love to have a calendar (much like Outlook offers) that included scheduled appointments."
"One great feature they can add is the ability to use animations within your slides."
"I wish there wasn't the "arbitrary" 150 people cutoff."
"Add animation capabilities!"
"Compared to other webinar platforms, ReadyTalk's pricing is a bit high."
"We have had issues where some of the invited participants are not able to join the meeting."
"An opportunity they could benefit from would be a version that includes meeting transcription. I usually use a third-party product to do transcription."
"The interconnectivity of all of the solution's facilities and functions can be more complex than that which is involved in basic configuration, when equipment, telephone extensions or other mobile apps are thrown into the mix."
"Webex is a very demanding application, so it requires a very heavy bandwidth."
"The interface could be a bit more user-friendly."
"When it was just two people trying to conference, it was easier. But now I see there are times when many people have to be on the call at the same time. That's definitely something that Webex can help with."
"The high price of the product is an area of concern where improvements are required."
"Nowadays, it is hard to set up meetings using Webex since it has become a complicated process."
 

Pricing and Cost Advice

Information not available
"We purchase the product's yearly license. It is expensive."
"The tool is expensive."
"I rate the platform's pricing a six out of ten."
"I rate the product price a five on a scale of one to ten, where one is high price, and ten is low price."
"I have recently switched to a different solution. WebEx is more costly. There are equivalent solutions at a lower cost."
"You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive."
"I use the free version, not the enterprise version. The only compelling reason to go for paid WebEx pay is if you're hosting large meetings."
"Webex is expensive, especially compared to Zoom or Google."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Marketing Services Firm
10%
Construction Company
9%
Religious Institution
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise25
Large Enterprise62
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Webex?
Webex improved our overall team collaboration.
What is your experience regarding pricing and costs for Webex?
From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...
What needs improvement with Webex?
Webex can be simplified in terms of user interface, where many features should be displayed in a compact view, with similar features grouped together and a minimalistic design helping users underst...
 

Comparisons

 

Also Known As

No data available
Cisco Spark
 

Overview

 

Sample Customers

Marketo, Attask, Profiles International
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about ReadyTalk vs. Webex and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.