No more typing reviews! Try our Samantha, our new voice AI agent.

ReadyTalk vs Webex comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ReadyTalk
Ranking in Virtual Meetings
22nd
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
4th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
131
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of ReadyTalk is 1.6%, up from 0.6% compared to the previous year. The mindshare of Webex is 5.0%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Webex5.0%
ReadyTalk1.6%
Other93.4%
Virtual Meetings
 

Featured Reviews

it_user479847 - PeerSpot reviewer
Marketing Campaign Manager at a tech vendor with 10,001+ employees
Great pay as you go options.
- Marketo Integration - Simulive events - Customer service - Cut down bandwidth - Scale at a cheaper cost - 1 year - No. Very easy! - A few minor issues along the way - No, but would like to have more support outside of US Customer Service: - Great! Technical Support: - Great! - Cheaper,…
DO
Web Designer / Developer & Creative Professional at Federal University of Technology Akure
Virtual training has supported collaborative learning and now needs a simpler and clearer interface
Webex can be simplified in terms of user interface, where many features should be displayed in a compact view, with similar features grouped together and a minimalistic design helping users understand what each button does. If specific features are not needed, they should not distract you, and some features should appear as sliding elements for ease of access. Additionally, connecting to Webex can be technical, and it would be beneficial to have a way to connect anonymously using a simple code instead of going through microphone issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Chairperson controls are pretty user-friendly."
"Our webinar program was floundering, but after I started working with ReadyTalk, we have been able to increase the number of webinars, these webinars have successively attracted higher quality presenters and have become a real marketing tool for our association."
"ReadyTalk is a very user friendly tool."
"Customer Service: Excellent. Technical Support: Also excellent."
"Using ReadyTalk allows us to provided effective trainings, makes our employees more productive, and safer by keeping them closer to home."
"Recording live webinars and having our recurring demo webinar scheduled out in advance and all synced to Marketo has been indispensable."
"Customer Service: World-Class! Technical Support: World-Class!"
"Using ReadyTalk has strengthened our webinar program at AMA."
"The most valuable feature of the solution is the fact that it is easy to share screens, a major reason I chose it."
"You can configure whatever you want in great detail."
"The most valuable feature of Webex is if you are using the Cisco hardware it is simple to integrate. Additionally, it can integrate well with mobile devices."
"The solution has many features, for example, it has more features than Zoom, which we also use, and you can configure whatever you want in great detail, making it very flexible and allowing the solution to scale well."
"Webex improved our overall team collaboration."
"The most noteworthy aspect of Webex is its quality, which I found satisfactory without any notable issues."
"Using it anywhere on any devices."
"In the time that we've been using Webex, we haven't seen any jerking or lag in the remote sessions, and the performance is smooth compared to other third-party applications."
 

Cons

"You have to schedule operator-assisted audio events 24 hours in advance, if the turn around time could be quicker - it would help with last minute events."
"We'd like the joining process for presenters to be more seamless (and they are working on that)."
"A few minor issues along the way."
"Prices can always be dropped but overall these rates are competitive with other teleconferencing systems."
"Compared to other webinar platforms, ReadyTalk's pricing is a bit high."
"The aesthetics are not great."
"Would love to have a calendar (much like Outlook offers) that included scheduled appointments."
"Supporting PPT animations and direct upload of recordings to YouTube would be great."
"This service could be improved by implementing integration with Microsoft platforms. If you are on a call with Webex, you can get a call from Teams or Skype for Business without receiving any indication."
"Webex support is not good and I can really only give them one star for support."
"Webex's stability could be improved. It crashes very often. The user interface could also be improved to be more modern because it looks outdated."
"I would like to see the addition of new features that will add value to the product."
"Webex support is not good. When we try to open a ticket, it takes approximately 24 hours. With Microsoft, we get support within two or three hours."
"When it was just two people trying to conference, it was easier."
"The solution must provide a plan to extend the subscription by three months."
"Customer Service: Poor Technical Support: Average"
 

Pricing and Cost Advice

Information not available
"I rate the platform's pricing a six out of ten."
"The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."
"The solution is low-cost for a hybrid model."
"The charges attached to the subscriptions of the product are okay. There are no extra charges to be paid in addition to the standard licensing fees."
"There are licenses for business to use the solution but for end-users, there is not."
"I am using the free version of Webex."
"There is a need to pay the licensing charges to use Webex Enterprise Edition."
"Webex is expensive, especially compared to Zoom or Google."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
920,929 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Outsourcing Company
13%
Construction Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise25
Large Enterprise72
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Webex?
My experience with Webex pricing, setup, and licensing has generally been positive. Since Webex is offered as a cloud-based service, deployment and onboarding were relatively straightforward compar...
What needs improvement with Webex?
I would appreciate clearer controls for switching between shared applications during a presentation, with a more prominent indication of exactly what participants can see. I would also appreciate h...
What is your primary use case for Webex?
My main use case for Webex is for conference calls, workshops, and team meetings. I use Webex for communication and collaboration at work, valuing the ability to discuss technical topics directly w...
 

Comparisons

 

Also Known As

No data available
Cisco Spark
 

Overview

 

Sample Customers

Marketo, Attask, Profiles International
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about ReadyTalk vs. Webex and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.