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ReadyTalk vs Zoom Workplace Business comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ReadyTalk
Ranking in Virtual Meetings
22nd
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Virtual Meetings category, the mindshare of ReadyTalk is 1.5%, up from 0.3% compared to the previous year. The mindshare of Zoom Workplace Business is 6.6%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business6.6%
ReadyTalk1.5%
Other91.9%
Virtual Meetings
 

Featured Reviews

it_user479847 - PeerSpot reviewer
Marketing Campaign Manager at a tech vendor with 10,001+ employees
Great pay as you go options.
- Marketo Integration - Simulive events - Customer service - Cut down bandwidth - Scale at a cheaper cost - 1 year - No. Very easy! - A few minor issues along the way - No, but would like to have more support outside of US Customer Service: - Great! Technical Support: - Great! - Cheaper,…
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have recovered the 6 to 8 (agonizing) hours a month we used to spend with another platform's tech support."
"Customer Service is the best."
"Customer Service: Excellent. Have been able to help me determine when to use the operator assisted service and even demo-ed this experience for me in order to make more informed decision."
"Recording live webinars and having our recurring demo webinar scheduled out in advance and all synced to Marketo has been indispensable."
"I utilize ReadyTalk to train roughly 300 people monthly, my colleagues use it to host staff meetings, to supplement coursework from our online university, and to deliver organizational content to our constituent base."
"Our webinar program was floundering, but after I started working with ReadyTalk, we have been able to increase the number of webinars, these webinars have successively attracted higher quality presenters and have become a real marketing tool for our association."
"Their support is great! I have used them a few times and they really get the root of your problems and correct them fast."
"Customer Service: Excellent. Technical Support: Also excellent."
"The solution provides good video quality."
"Compared to any other platform, Zoom has been very stable for meetings and conference calls."
"Zoom works very well and is very stable."
"I recommend Zoom for its ability to host webinars and collaborative tools."
"Important features include whiteboard control, the ability to set up lobbies, and managing how attendees join the meeting."
"The main feature I like with Zoom is that it allows me to do remote control and get access to the system so I have remote hands that I don't have to depend on the customer or the client to do things for me."
"The most valuable feature is the ability to connect to and conduct meetings."
"The installation was easy, although I do not recall how long it took."
 

Cons

"You have to schedule operator-assisted audio events 24 hours in advance, if the turn around time could be quicker - it would help with last minute events."
"I would love to see a lobby that attendees can wait in prior to starting the conference."
"We'd like the joining process for presenters to be more seamless (and they are working on that)."
"Supporting PPT animations and direct upload of recordings to YouTube would be great."
"I wish there wasn't the "arbitrary" 150 people cutoff."
"Prices can always be dropped but overall these rates are competitive with other teleconferencing systems."
"One great feature they can add is the ability to use animations within your slides."
"The aesthetics are not great."
"I like to see the whole screen and sometimes, it is difficult to hide the speaker's picture or my own picture from the forefront of the Zoom screen."
"Security is something Zoom lacks. If you're trying to get proprietary buy-in and enterprise buy-in, security is the top priority. And even though the user interface is simple, every solution could use a tune-up in that department."
"Zoom could be more secure."
"I can't speak to any aspect that needs improvement."
"There are some features that are lacking."
"My company uses the Zoom security setting that requires the host to admit users. The host often forgets to do that, so you sometimes have a lot of people sitting out there. It would be nice if Zoom made it obvious that somebody is in the waiting room."
"Zoom could improve by being more user-friendly."
"The only limitation in Zoom is related to the time limit for a call, which is about 40 minutes."
 

Pricing and Cost Advice

Information not available
"The price is $149 USD yearly."
"We have to pay for the product's license."
"Has a paid account for multiple users as well as a free option."
"The tool's pricing is reasonable. I think we get discounts as an organization."
"A licensing fee is required."
"For personal use, I use the free version of Zoom, so I haven't paid anything."
"There is a yearly license for this solution. I would like it if they offered better prices."
"We do not incur any licensing costs, as we use the free version."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
12%
Construction Company
11%
Financial Services Firm
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise112
 

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
I would like the price to be a bit lower. Besides pricing, there are no other points I would like to see improved.
 

Overview

 

Sample Customers

Marketo, Attask, Profiles International
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about ReadyTalk vs. Zoom Workplace Business and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.