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ReadyTalk vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ReadyTalk
Ranking in Virtual Meetings
22nd
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Virtual Meetings category, the mindshare of ReadyTalk is 1.5%, up from 0.4% compared to the previous year. The mindshare of Zoom Workplace Business is 7.0%, down from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business7.0%
ReadyTalk1.5%
Other91.5%
Virtual Meetings
 

Featured Reviews

it_user479847 - PeerSpot reviewer
Marketing Campaign Manager at a tech vendor with 10,001+ employees
Great pay as you go options.
- Marketo Integration - Simulive events - Customer service - Cut down bandwidth - Scale at a cheaper cost - 1 year - No. Very easy! - A few minor issues along the way - No, but would like to have more support outside of US Customer Service: - Great! Technical Support: - Great! - Cheaper,…
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer Service: World-Class! Technical Support: World-Class!"
"Customer Service: Excellent. Have been able to help me determine when to use the operator assisted service and even demo-ed this experience for me in order to make more informed decision."
"We have recovered the 6 to 8 (agonizing) hours a month we used to spend with another platform's tech support."
"Their support is great! I have used them a few times and they really get the root of your problems and correct them fast."
"Customer Service is the best."
"ReadyTalk is a very user friendly tool."
"Chairperson controls are pretty user-friendly."
"Using ReadyTalk allows us to provided effective trainings, makes our employees more productive, and safer by keeping them closer to home."
"The solution is simple to use, anyone can use it, the product offers a free version as well as an enterprise version, it is stable, the scalability is very good, my end-user experience has been very positive, the product is quite secure and you can use it remotely, and the installation is very straightforward."
"It is very quick to get a meeting started."
"There have been no stability issues or downtimes."
"The grid view option is great, as you get to see everyone who is in the video conference at the same time."
"This is the easiest product to use for videoconferencing."
"The solution can scale easily."
"I find it very easy to use for multiple persons."
"The screen-sharing capabilities are very good."
 

Cons

"The aesthetics are not great."
"You have to schedule operator-assisted audio events 24 hours in advance, if the turn around time could be quicker - it would help with last minute events."
"We'd like the joining process for presenters to be more seamless (and they are working on that)."
"One great feature they can add is the ability to use animations within your slides."
"Prices can always be dropped but overall these rates are competitive with other teleconferencing systems."
"Add animation capabilities!"
"I would love to see a lobby that attendees can wait in prior to starting the conference."
"Would love to have a calendar (much like Outlook offers) that included scheduled appointments."
"The reason I choose to rate the solution as an eight out of ten is because it needs improvements, such as the user interface needing to be more straightforward and easier to use."
"The user interface is old-fashioned, especially when there are many participants and a lot of tiles appear."
"Zoom meetings can only have 1,000 attendees. For more than 1,000, you must buy the Zoom Webinar product."
"The free version of Zoom only allows you to have a call session for approximately 45 minutes. This should be extended."
"We have had some quality and lagging issues with video regardless of connection quality."
"They could address the product's limitation of the free version, particularly the 40-minute time constraint on meetings."
"Excessive software updates can sometimes disrupt my experience."
"The quality of transcription in Zoom Workplace Business could improve."
 

Pricing and Cost Advice

Information not available
"We have an annual subscription to the solution. The price could be reduced."
"The annual price of approximately $200 for the solution is reasonable."
"We are using the free version of the solution."
"There are no licensing fees required."
"The tool's pricing is reasonable. I think we get discounts as an organization."
"A licensing fee is required."
"In addition to any licensing fees, we hired Zoom to provide training to us in small groups."
"The free version has a time limit, but paid subscriptions are available."
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Top Industries

By visitors reading reviews
No data available
Construction Company
12%
Financial Services Firm
10%
Outsourcing Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise110
 

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
I would like the price to be a bit lower. Besides pricing, there are no other points I would like to see improved.
 

Overview

 

Sample Customers

Marketo, Attask, Profiles International
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about ReadyTalk vs. Zoom Workplace Business and other solutions. Updated: August 2026.
908,877 professionals have used our research since 2012.