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Rapid7 InsightIDR vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rapid7 InsightIDR
Ranking in Extended Detection and Response (XDR)
18th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
32
Ranking in other categories
Security Information and Event Management (SIEM) (15th), User Entity Behavior Analytics (UEBA) (7th), Endpoint Detection and Response (EDR) (22nd), Threat Deception Platforms (4th)
Trend Micro Worry-Free Serv...
Ranking in Extended Detection and Response (XDR)
19th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Email Security (17th), Endpoint Protection Platform (EPP) (23rd), Managed Detection and Response (MDR) (12th)
 

Mindshare comparison

As of January 2026, in the Extended Detection and Response (XDR) category, the mindshare of Rapid7 InsightIDR is 2.4%, up from 2.3% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 1.3%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
Rapid7 InsightIDR2.4%
Trend Micro Worry-Free Services Suites1.3%
Other96.3%
Extended Detection and Response (XDR)
 

Featured Reviews

SohailHyder - PeerSpot reviewer
Head of Cyber Security at Super Secure
Has supported compliance needs for mid-sized organizations but lacks customization and advanced integration
If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is. This is where it can improve if we keep in front the feature sets of a complete SIEM solution. Most common in the market is QRadar, but it is depleting now. It has been taken over by some other products such as Splunk and LogRhythm. If we compare these things with Rapid7 InsightIDR, then there are definitely some gaps that need to be filled. Data retention is also one concern because Rapid7 InsightIDR is cloud-based and operates on a subscription model. Whatever data you want to retain, it has to be paid for separately or it has a cost. Other solutions that are on-premises can have their own infrastructure or they provide some data retention for a month or in some capacity-wise, they provide that solution to them which makes them more attractive.
Mohammed Zain - PeerSpot reviewer
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I definitely recommend Rapid7 InsightIDR."
"InsightIDR has allowed us to find potential security issues that we did not know existed, and get remediation quickly."
"Very intuitive and easy to set up."
"Log search allows us to dive deep into aggregated logs and query all event types at once.​"
"Rapid7 is easy to use and deploy. It is a simple solution and has easy data pulling."
"I like the tool's user analysis feature."
"It improves because several sensors are deployed within the on-premise environment. It can be very efficient if the customer implements and operates it effectively."
"Enables the use of honey pots, honey users, and honey files to monitor for suspicious patterns."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."
"We can get in-depth details of the emails going in and out, and we can create rules; it's easy to manage and navigate, the main thing is that it's easy to handle."
"The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"The most important feature is behaviour detection."
 

Cons

"InsightIDR's integration with other solutions could be improved. Also, I'd like more control from the portal over what's happening on the endpoint side. For example, when I see an attack on an endpoint, I want to be able to stop it from the portal."
"Rapid7 doesn't integrate well with all our security tools from various vendors, so we plan to switch. Many of our solutions work with Rapid7, but some do not. We are already searching for a replacement already."
"They should add more configuration and security features to it."
"The APIs can be further improved in Rapid7."
"The interface for doing investigation needs to be enhanced with minor improvements that would make it more useful."
"Rapid7 InsightIDR is not intuitive to search for logs. It should be more user-friendly and improve the dashboards. We should be able to use ready-made templates instead of having to build one."
"The integration capabilities of the solution have certain shortcomings where improvements are required."
"It would be useful to import threat intelligence in YARA format along with known incorrect email addresses.​"
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"The EDR part of the product is an area of concern where improvements are required."
"The pricing of Trend Micro is a little bit higher compared to Sophos."
"Network vulnerability scanning could be improved."
"The solution’s scalability is limited."
 

Pricing and Cost Advice

"The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help.​"
"Rapid7 InsightIDR charges us based on the endpoints we connect to."
"It is a reasonably priced solution."
"The pricing and licensing are competitive."
"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."
"The pricing is good, and it is not very expensive."
"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
"​Accurately predict your licensing counts as this is a subscription based product.​"
"The product is available at a very good price point."
"I rate the tool's pricing a five out of ten."
"We pay a yearly licensing fee for the solution, which is too expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
Computer Software Company
14%
Comms Service Provider
11%
Security Firm
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What do you like most about Rapid7 InsightIDR?
During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

Also Known As

InsightIDR
No data available
 

Overview

 

Sample Customers

Liberty Wines, Pioneer Telephone, Visier
Information Not Available
Find out what your peers are saying about Rapid7 InsightIDR vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.